Brand New 2100 out of the Box Won't Boot

WN

Getting the follow garble via console. Tried factor reset nothing. All three LED's on front ar flashing steady blue blinking lights.

kiokoman

@wn
did you set the com port to 115200/8/N/1 ?
maybe try SecureCRT -> https://www.vandyke.com/cgi-bin/releases.php?product=securecrt#

KOM

@kiokoman said in Brand New 2100 out of the Box Won't Boot:

maybe try SecureCRT

If putty can't talk to it properly, nothing can.

@WN Open a ticket with Netgate Support.

WN

@kom Yeah... That was Putty and the setting for serial communications are correct. The issue is the box? Just got it. Do I send it back or is there a way to flash it?

WN

@wn
Assuming its bricked and I should return to seller... If there are any options to recover device I'm onboard to try.

SteveITS

@wn As KOM says open a ticket. You should get free support as it's a Netgate device. ("zero to ping")