Status > Monitoring is not working

jano23

2.4.0-BETA (arm)
built on Sun Apr 09 20:40:03 CDT 2017
FreeBSD 11.0-RELEASE-p8

When I got to Status > Monitoring I get this error: Error: JSON not returned. Check to make sure you have an active session. Tried the "verify advanced options are sane" and " set ping payload size" suggestions.

Here is the crash report:
arm
11.0-RELEASE-p8
FreeBSD 11.0-RELEASE-p8 #0 f7e03ae750f(RELENG_2_4): Sun Apr 9 20:53:07 CDT 2017 root@buildbot2.netgate.com:/xbuilder/pfsense-crossbuild/work/obj-ufw-armv6/arm.armv6/builder/factory/tmp/FreeBSD-src/sys/pfSense-uFW

Crash report details:

PHP Errors:
[10-Apr-2017 17:23:28 America/Denver] PHP Warning: PHP Startup: Unable to load dynamic library '/usr/local/lib/php/20131226/rrd.so' - Shared object "libiconv.so.2" not found, required by "libglib-2.0.so.0" in Unknown on line 0
[10-Apr-2017 17:23:36 America/Denver] PHP Warning: PHP Startup: Unable to load dynamic library '/usr/local/lib/php/20131226/rrd.so' - Shared object "libiconv.so.2" not found, required by "libglib-2.0.so.0" in Unknown on line 0

No FreeBSD crash data found.

Guest

Just updated and it's fine here.

bimmerdriver

Working fine here also.

jimp

It works fine here on a new install and on upgraded installs.

Somehow you have (at least) a missing or broken libiconv package. Updating again may help, but you might need to manually reinstall (pkg install -f libiconv) or upgrade (pkg upgrade -f libiconv) that package.

But if that's broken, more could be broken as well. Might be safer to grab a config backup and wipe+reload+restore.

jano23

@jimp

Thanks for the reply jimp. I tried to do a install and upgrade to the libiconv with no luck.
I also tried doing a restore to a date when I know I wasn't having that problem and that didn't yield any results either.

So I could try wipe - reload but can't find that as an option in the GUI

Is this something that has to be done from Console mini usb interface of the SG-1000?

jano23

Forgot to mention that Friday Pfsense showed that there was an Update avaliable. Did that but the problem persists.

2.4.0-BETA (arm)
built on Fri Apr 14 15:02:40 CDT 2017
FreeBSD 11.0-RELEASE-p8

The system is on the latest version.

NOYB

Did you F5?

jano23

From miniUSB port - shell (option 8), I entered both commands - reinstall (pkg install -f libiconv) and upgrade (pkg upgrade -f libiconv) and rebooted after each command. Now the Monitoring page is working!!

Thanks for the help jimp. Much appreciated !!!