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    Pfsense stops. Please help.

    Scheduled Pinned Locked Moved General pfSense Questions
    32 Posts 5 Posters 3.1k Views
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    • stephenw10S
      stephenw10 Netgate Administrator
      last edited by

      Mmm, a red light on that little ECG logo sure looks like some hardware failure...

      Steve

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      • emammadovE
        emammadov
        last edited by emammadov

        Thanks. Did you have a look at logs? Did you see any strange things there? I don't know much more about logs.

        For example:
        1.
        Oct 29 19:38:05 php-cgi rc.bootup: The command '/usr/sbin/arp -s '192.168.4.245' '00:50:56:8a:94:a4'' returned exit code '1', the output was 'arp: writing to routing socket: Cannot allocate memory'
        Oct 29 19:38:04 php-cgi rc.bootup: The command '/usr/sbin/arp -s '192.168.4.244' 'f0:76:1c:37:62:35'' returned exit code '1', the output was 'arp: writing to routing socket: Cannot allocate memory'


        Oct 29 19:38:04 kernel ppc0: cannot reserve I/O port range
        Oct 29 19:38:04 kernel atkbd0: [GIANT-LOCKED]


        Oct 29 19:38:05 sshd 93222 Server listening on 0.0.0.0 port 33426.
        Oct 29 19:38:05 sshd 93222 Server listening on :: port 33426.


        Oct 29 19:38:04 kernel pci0: <base peripheral, interrupt controller> at device 20.2 (no driver attached)
        Oct 29 19:38:04 kernel pci0: <base peripheral, interrupt controller> at device 20.1 (no driver attached)
        Oct 29 19:38:04 kernel pci0: <base peripheral, interrupt controller> at device 20.0 (no driver attached)


        Oct 29 19:38:04 kernel uhub3: 2 ports with 2 removable, self powered
        Oct 29 19:38:04 kernel uhub1: 2 ports with 2 removable, self powered

        Elvin

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        • stephenw10S
          stephenw10 Netgate Administrator
          last edited by

          Only that first log is a real error. It could be a number of things but potentially it could be bad RAM.

          You need to check the server logs if you can reach them.

          Steve

          emammadovE 1 Reply Last reply Reply Quote 0
          • V
            viragomann
            last edited by

            The flashing LED is the system health indicator.
            Blinking red means: Critical system failure detected (processor, memory, regulator, thermal event, fan, NMI)

            In iLO you may find detailed information to the failure.

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            • emammadovE
              emammadov @stephenw10
              last edited by emammadov

              @stephenw10 This error can be because of bad RAM?

              Oct 29 19:38:05 php-cgi rc.bootup: The command '/usr/sbin/arp -s '192.168.4.245' '00:50:56:8a:94:a4'' returned exit code '1', the output was 'arp: writing to routing socket: Cannot allocate memory'

              This server is old and I don't know how to setup its management port and see server logs.

              Elvin

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              • V
                viragomann
                last edited by

                You will also find system failure events in the BIOS.

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                • emammadovE
                  emammadov
                  last edited by emammadov

                  I will have a look at that events at work tomorrow. Could you please let me know the meanings of logs with numbers above?

                  Elvin

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                  • stephenw10S
                    stephenw10 Netgate Administrator
                    last edited by

                    pfSense tried to create an ARP entry for that IP/MAC and failed because it couldn't write to the routing socket due to a memory allocations failure. Hard to say more than that. I imagine those are fixed DHCP leases you have set static ARP on.

                    Really I wouldn't even look at that until your hardware issue is addressed. Which resolve it anyway.

                    Steve

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                    • emammadovE
                      emammadov
                      last edited by

                      This memory allocations failure is due to hardware problem, right? After fixing that, these error will not occur again? Until today, I have never seen these errors before.

                      Elvin

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                      • stephenw10S
                        stephenw10 Netgate Administrator
                        last edited by

                        Then they are probably related.

                        Steve

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                        • emammadovE
                          emammadov
                          last edited by emammadov

                          I changed all rams with new ones, but still get this errors in system logs.

                          Oct 31 09:06:05 php-fpm 336 /rc.linkup: The command '/usr/sbin/arp -s '192.168.2.240' '00:1a:81:00:1a:f4'' returned exit code '1', the output was 'arp: writing to routing socket: Cannot allocate memory'
                          Oct 31 09:06:05 php-fpm 336 /rc.linkup: The command '/usr/sbin/arp -s '192.168.2.235' '00:0c:29:a8:72:2b'' returned exit code '1', the output was 'arp: writing to routing socket: Cannot allocate memory'
                          Oct 31 09:06:05 php-fpm 336 /rc.linkup: The command '/usr/sbin/arp -s '192.168.2.234' '00:0c:29:23:82:78'' returned exit code '1', the output was 'arp: writing to routing socket: Cannot allocate memory'
                          Oct 31 09:06:05 php-fpm 336 /rc.linkup: The command '/usr/sbin/arp -s '192.168.2.230' '00:0c:29:d0:17:c5'' returned exit code '1', the output was 'arp: writing to routing socket: Cannot allocate memory'

                          Elvin

                          GertjanG 1 Reply Last reply Reply Quote 0
                          • stephenw10S
                            stephenw10 Netgate Administrator
                            last edited by

                            Is that a static DHCP lease defined on the firewall? If not what is that device, where is it defined?

                            Did you see those errors logged prior to the hardware event?

                            Steve

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                            • emammadovE
                              emammadov
                              last edited by

                              Clients are getting ip address via dhcp with static mappings. I began to see these errors after restarting pfsense. Actually I have noticed pfsense after restart in the past and haven't see these error logs.

                              0_1541007532153_Screenshot from 2018-10-31 21-29-22.png

                              0_1541007540727_Screenshot from 2018-10-31 21-32-45.png

                              0_1541007555419_Screenshot from 2018-10-31 21-34-23.png

                              0_1541007564007_Screenshot from 2018-10-31 21-37-45.png

                              Elvin

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                              • GertjanG
                                Gertjan @emammadov
                                last edited by

                                @emammadov said in Pfsense stops. Please help.:

                                Cannot allocate memory'

                                Time for a trip to the console. Here are several useful commands.

                                No "help me" PM's please. Use the forum, the community will thank you.
                                Edit : and where are the logs ??

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                                • emammadovE
                                  emammadov
                                  last edited by

                                  It has been 2 days that pfsense doesn't stop. But I want to understand why I see these errors in system logs.

                                  Elvin

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                                  • stephenw10S
                                    stephenw10 Netgate Administrator
                                    last edited by

                                    So you're seeing that for all the static ARP entries then?

                                    Do you actually see them in the ARP table?

                                    Steve

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                                    • emammadovE
                                      emammadov
                                      last edited by emammadov

                                      Yes, I see all the static arp entries and they are also located in the arp table. I changed all RAMs with new ones. Network cards are new.

                                      I am attaching logs in .txt file.
                                      0_1541015861024_logs.txt

                                      Elvin

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                                      • stephenw10S
                                        stephenw10 Netgate Administrator
                                        last edited by

                                        Hmm, odd. Do you need those to be static ARP entries?

                                        Did you find any logging in the bios or iLO indicating what the hardware issue was?

                                        Steve

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                                        • A
                                          almost__retarded @stephenw10
                                          last edited by almost__retarded

                                          @stephenw10 said in Pfsense stops. Please help.:

                                          Hmm, odd. Do you need those to be static ARP entries?

                                          Did you find any logging in the bios or iLO indicating what the hardware issue was?

                                          Steve

                                          Bumping this as I am experiencing the same issue as discussed although my pfsense box seems to be operating normally.

                                          Here is a copy of my syslog.

                                          I have created a thread on the pfSense subreddit as well. That thread is located here.

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                                          • stephenw10S
                                            stephenw10 Netgate Administrator
                                            last edited by stephenw10

                                            Usually that means it can't add entries for those IPs as it doesn't have an interface in that subnet. What interfaces/IPs do you have?

                                            What are those IPs though? They all have the same, obviously spoofed, MAC.

                                            Steve

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