• Categories
  • Recent
  • Tags
  • Popular
  • Users
  • Search
  • Register
  • Login
Netgate Discussion Forum
  • Categories
  • Recent
  • Tags
  • Popular
  • Users
  • Search
  • Register
  • Login

[Solved] PROBLEMS WITH SERIAL CONSOLE

Scheduled Pinned Locked Moved General pfSense Questions
14 Posts 5 Posters 2.5k Views
Loading More Posts
  • Oldest to Newest
  • Newest to Oldest
  • Most Votes
Reply
  • Reply as topic
Log in to reply
This topic has been deleted. Only users with topic management privileges can see it.
  • W
    wkn
    last edited by Feb 22, 2019, 10:45 AM

    Hi @jmv43 ,

    i used a Profilic 2303 a long time to access the serial console of my pfSense.

    But this also stopped working with Windows 10. On the driver download page http://www.prolific.com.tw/US/ShowProduct.aspx?p_id=225&pcid=41 there was an information about this. Maybe your Profilic used has same issue.

    I bought some cheap USB-toSerial adapter then and it works since.

    BR
    wkn

    J J 2 Replies Last reply Feb 22, 2019, 2:14 PM Reply Quote 0
    • J
      jmv43 @wkn
      last edited by Feb 22, 2019, 2:14 PM

      I never had it installed, need it now to access serial console on the SG-1100 and can't install any of them. Can you be more specific on what you purchased?

      THANKS
      jmv

      1 Reply Last reply Reply Quote 0
      • J
        jimp Rebel Alliance Developer Netgate
        last edited by Feb 22, 2019, 3:41 PM

        Which drivers are you installing?

        The console serial device in the SG-1100 is a pl2303

        T:  Bus=03 Lev=03 Prnt=10 Port=03 Cnt=04 Dev#= 14 Spd=12  MxCh= 0
        D:  Ver= 1.10 Cls=00(>ifc ) Sub=00 Prot=00 MxPS=64 #Cfgs=  1
        P:  Vendor=067b ProdID=2303 Rev=04.00
        S:  Manufacturer=Prolific Technology Inc. 
        S:  Product=USB-Serial Controller D
        C:  #Ifs= 1 Cfg#= 1 Atr=a0 MxPwr=100mA
        I:  If#= 0 Alt= 0 #EPs= 3 Cls=ff(vend.) Sub=00 Prot=00 Driver=pl2303
        

        The SG-1100 manual contains a link to the drivers at https://prolificusa.com/product/pl2303hx-rev-d-usb-serial-uart-bridge-controller/ -- It's the last driver in the list, labeled Windows Driver Installer Setup Program

        Remember: Upvote with the 👍 button for any user/post you find to be helpful, informative, or deserving of recognition!

        Need help fast? Netgate Global Support!

        Do not Chat/PM for help!

        1 Reply Last reply Reply Quote 0
        • J
          jmv43
          last edited by Feb 22, 2019, 3:48 PM

          Thanks for your response. I have tried that one also with no results. I have opted for downgrading Windows to 1703 to see what happens.

          Thanks
          JMV

          1 Reply Last reply Reply Quote 0
          • J
            jimp Rebel Alliance Developer Netgate
            last edited by Feb 22, 2019, 3:51 PM

            What do you mean exactly by "no results"?

            What shows up in device manager?

            Remember: Upvote with the 👍 button for any user/post you find to be helpful, informative, or deserving of recognition!

            Need help fast? Netgate Global Support!

            Do not Chat/PM for help!

            J 1 Reply Last reply Feb 22, 2019, 9:26 PM Reply Quote 0
            • J
              JKnott @wkn
              last edited by Feb 22, 2019, 4:01 PM

              @wkn said in PROBLEMS WITH SERIAL CONSOLE:

              Hi @jmv43 ,

              i used a Profilic 2303 a long time to access the serial console of my pfSense.

              But this also stopped working with Windows 10. On the driver download page http://www.prolific.com.tw/US/ShowProduct.aspx?p_id=225&pcid=41 there was an information about this. Maybe your Profilic used has same issue.

              I bought some cheap USB-toSerial adapter then and it works since.

              I also have one of those cheap adapters, which I bought several years ago. When I checked it in the Control Panel, there was an error message that said it couldn't start. After installing that driver, it now works.

              BTW, I've never had a problem with that adapter in Linux. It just works.

              PfSense running on Qotom mini PC
              i5 CPU, 4 GB memory, 32 GB SSD & 4 Intel Gb Ethernet ports.
              UniFi AC-Lite access point

              I haven't lost my mind. It's around here...somewhere...

              1 Reply Last reply Reply Quote 0
              • J
                jmv43 @jimp
                last edited by Feb 22, 2019, 9:26 PM

                No results means that the results you were expecting are not there. Nothing has shown up in the device manager.

                JMV

                1 Reply Last reply Reply Quote 0
                • J
                  jimp Rebel Alliance Developer Netgate
                  last edited by Feb 22, 2019, 9:31 PM

                  @jmv43 said in PROBLEMS WITH SERIAL CONSOLE:

                  No results means that the results you were expecting are not there.

                  That is still very ambiguous.

                  Nothing has shown up in the device manager.

                  That, however, is a real clue.

                  If nothing shows up in device manager, perhaps it is not making a good physical connection. Even if you are using the included USB cable, try another one.

                  Remember: Upvote with the 👍 button for any user/post you find to be helpful, informative, or deserving of recognition!

                  Need help fast? Netgate Global Support!

                  Do not Chat/PM for help!

                  J 1 Reply Last reply Feb 23, 2019, 2:26 PM Reply Quote 0
                  • J
                    jmv43
                    last edited by Feb 22, 2019, 9:42 PM

                    I have tried several cables already as per the troubleshooting with support. I don't have the resources or the skills to perform this procedure. I guess I will be returning the box.

                    JMV

                    T 1 Reply Last reply Feb 23, 2019, 12:56 AM Reply Quote 0
                    • T
                      tim.mcmanus @jmv43
                      last edited by Feb 23, 2019, 12:56 AM

                      @jmv43 said in PROBLEMS WITH SERIAL CONSOLE:

                      I have tried several cables already as per the troubleshooting with support. I don't have the resources or the skills to perform this procedure. I guess I will be returning the box.

                      JMV

                      All kidding aside, find someone with a Mac and plug it into that. Follow these instructions:

                      https://docs.netgate.com/pfsense/en/latest/hardware/connecting-to-the-serial-console.html

                      It will "just work", or at least there's a high probability it will.

                      1 Reply Last reply Reply Quote 0
                      • J
                        jmv43 @jimp
                        last edited by Feb 23, 2019, 2:26 PM

                        So how many cables should I try?

                        JMV

                        1 Reply Last reply Reply Quote 0
                        • J
                          jmv43
                          last edited by Feb 23, 2019, 4:27 PM

                          Never mind got a cable, it is working.

                          1 Reply Last reply Reply Quote 0
                          • J
                            jmv43
                            last edited by Feb 24, 2019, 5:25 PM

                            You can consider this problem solved.

                            Thanks

                            1 Reply Last reply Reply Quote 1
                            14 out of 14
                            • First post
                              14/14
                              Last post
                            Copyright 2025 Rubicon Communications LLC (Netgate). All rights reserved.
                              This community forum collects and processes your personal information.
                              consent.not_received