[Solved] PROBLEMS WITH SERIAL CONSOLE

jmv43 · Feb 22, 2019, 3:48 PM

Thanks for your response. I have tried that one also with no results. I have opted for downgrading Windows to 1703 to see what happens.

Thanks
JMV

jimp · Feb 22, 2019, 3:51 PM

What do you mean exactly by "no results"?

What shows up in device manager?

JKnott · Feb 22, 2019, 4:01 PM

@wkn said in PROBLEMS WITH SERIAL CONSOLE:

Hi @jmv43 ,

i used a Profilic 2303 a long time to access the serial console of my pfSense.

But this also stopped working with Windows 10. On the driver download page http://www.prolific.com.tw/US/ShowProduct.aspx?p_id=225&pcid=41 there was an information about this. Maybe your Profilic used has same issue.

I bought some cheap USB-toSerial adapter then and it works since.

I also have one of those cheap adapters, which I bought several years ago. When I checked it in the Control Panel, there was an error message that said it couldn't start. After installing that driver, it now works.

BTW, I've never had a problem with that adapter in Linux. It just works.

jmv43 · Feb 22, 2019, 9:26 PM

No results means that the results you were expecting are not there. Nothing has shown up in the device manager.

JMV

jimp · Feb 22, 2019, 9:31 PM

@jmv43 said in PROBLEMS WITH SERIAL CONSOLE:

No results means that the results you were expecting are not there.

That is still very ambiguous.

Nothing has shown up in the device manager.

That, however, is a real clue.

If nothing shows up in device manager, perhaps it is not making a good physical connection. Even if you are using the included USB cable, try another one.

jmv43 · Feb 22, 2019, 9:42 PM

I have tried several cables already as per the troubleshooting with support. I don't have the resources or the skills to perform this procedure. I guess I will be returning the box.

JMV

tim.mcmanus · Feb 23, 2019, 12:56 AM

@jmv43 said in PROBLEMS WITH SERIAL CONSOLE:

I have tried several cables already as per the troubleshooting with support. I don't have the resources or the skills to perform this procedure. I guess I will be returning the box.

JMV

All kidding aside, find someone with a Mac and plug it into that. Follow these instructions:

https://docs.netgate.com/pfsense/en/latest/hardware/connecting-to-the-serial-console.html

It will "just work", or at least there's a high probability it will.

jmv43 · Feb 23, 2019, 2:26 PM

So how many cables should I try?

JMV

jmv43 · Feb 23, 2019, 4:27 PM

Never mind got a cable, it is working.

jmv43 · Feb 24, 2019, 5:25 PM

You can consider this problem solved.

Thanks