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no internet in my ubuntu clients please help

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  • K Offline
    KOM
    last edited by May 8, 2019, 6:46 PM

    Please answer my questions if you want my help.

    What is their gateway setting?

    Can any of them ping the pfSense LAN address? I'm not asking if they can ping each other on LAN. I'm asking if they can ping the pfSense LAN IP address, perhaps 172.16.0.1?

    C 1 Reply Last reply May 8, 2019, 6:48 PM Reply Quote 0
    • C Offline
      communitylinksd @KOM
      last edited by May 8, 2019, 6:48 PM

      @KOM Gateway is set to 172.16.0.1, yes they can ping 172.16.0.1

      1 Reply Last reply Reply Quote 0
      • K Offline
        KOM
        last edited by KOM May 8, 2019, 6:50 PM May 8, 2019, 6:50 PM

        OK then it sounds like they're configured properly. Next is firewall rules. Please post a screen of your LAN rules. You can upload images her directly. No need to link elsewhere.

        Do you have any packages installed?

        C 1 Reply Last reply May 8, 2019, 6:52 PM Reply Quote 0
        • C Offline
          communitylinksd @KOM
          last edited by May 8, 2019, 6:52 PM

          @KOM b65a1ed5-3005-4acf-b73e-8de0106bf7af-image.png

          No Packages Installed on ubuntu or pfsense

          1 Reply Last reply Reply Quote 0
          • K Offline
            KOM
            last edited by May 8, 2019, 7:02 PM

            Those rules look good. What is WANs? A gateway group? Can you show System - Routing - Gateways and System - Routing - Gateway Groups?

            C 1 Reply Last reply May 8, 2019, 7:05 PM Reply Quote 0
            • C Offline
              communitylinksd @KOM
              last edited by May 8, 2019, 7:05 PM

              @KOM a4a4765e-7c4d-42d4-ad3b-42bd04bf0594-image.png

              b1d69908-4de0-4f63-8198-d7a68d853660-image.png

              1 Reply Last reply Reply Quote 0
              • K Offline
                KOM
                last edited by May 8, 2019, 7:14 PM

                I don't have a multi-WAN config so I don't have much knowledge there when it comes to gateway groups. Do other networks, like HOME or SECURITY, use the same gateway group? Are there any other clients on the TOWER network? Are these Ubuntu clients static or DHCP?

                C 1 Reply Last reply May 8, 2019, 7:24 PM Reply Quote 0
                • C Offline
                  communitylinksd @KOM
                  last edited by May 8, 2019, 7:24 PM

                  @KOM Home and Security Share a gateway and one WAN, Office Has its own gateway and WAN, Tower has its own Gateway and WAN. Tower is where the Ubuntu Clients are along with tons of Wireless Bridging Equipment that connects all my Employees back to the main office. We were running Windows PCs until the Microsoft Accounts got hacked for the 10th time this year.

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                  • K Offline
                    KOM
                    last edited by May 8, 2019, 7:27 PM

                    Are these Ubuntu clients static or DHCP?

                    C 1 Reply Last reply May 8, 2019, 7:28 PM Reply Quote 0
                    • C Offline
                      communitylinksd @KOM
                      last edited by May 8, 2019, 7:28 PM

                      @KOM dhcp

                      1 Reply Last reply Reply Quote 0
                      • K Offline
                        KOM
                        last edited by May 8, 2019, 7:34 PM

                        What is the output of:

                        sudo ip route | grep default
                        
                        C 1 Reply Last reply May 8, 2019, 7:50 PM Reply Quote 0
                        • A Offline
                          akuma1x
                          last edited by May 8, 2019, 7:35 PM

                          Are the Ubuntu clients actually getting IP addresses from the pfsense DHCP server? Or is your DHCP coming from somewhere else?

                          Jeff

                          C 1 Reply Last reply May 8, 2019, 7:39 PM Reply Quote 0
                          • C Offline
                            communitylinksd @akuma1x
                            last edited by May 8, 2019, 7:39 PM

                            @akuma1x 172.16.0.0/20 enp025 proto link src 172.16.12.240 metric 100

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                            • C Offline
                              communitylinksd @KOM
                              last edited by May 8, 2019, 7:50 PM

                              @KOM 172.16.0.0/20 enp025 proto link src 172.16.12.240 metric 100

                              K 1 Reply Last reply May 8, 2019, 7:51 PM Reply Quote 0
                              • K Offline
                                KOM @communitylinksd
                                last edited by KOM May 8, 2019, 7:52 PM May 8, 2019, 7:51 PM

                                @communitylinksd Not quite. Looks like you just pasted your answer to the other guy. Here is what I get:

                                default via 10.10.4.1 dev ens33 prot dhcp src 10.10.2.5 metric 100
                                
                                C 1 Reply Last reply May 8, 2019, 7:52 PM Reply Quote 0
                                • C Offline
                                  communitylinksd @KOM
                                  last edited by May 8, 2019, 7:52 PM

                                  @KOM what do you mean not quite.

                                  1 Reply Last reply Reply Quote 0
                                  • K Offline
                                    KOM
                                    last edited by May 8, 2019, 7:54 PM

                                    You seem to be missing a default route. Are there any other clients on TOWER that are working? I'm trying to narrow this down to a Ubuntu issue or a gateway groups issue.

                                    C 2 Replies Last reply May 8, 2019, 7:55 PM Reply Quote 0
                                    • C Offline
                                      communitylinksd @KOM
                                      last edited by May 8, 2019, 7:55 PM

                                      @KOM yes there are other clients online on tower but none are ubuntu clients

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                                      • C Offline
                                        communitylinksd @KOM
                                        last edited by May 8, 2019, 8:00 PM

                                        @KOM you mean 169.254.0.0/16 dev enp0s25 scope link metric 1000

                                        1 Reply Last reply Reply Quote 0
                                        • K Offline
                                          KOM
                                          last edited by May 8, 2019, 8:05 PM

                                          OK, so it's a Ubuntu issue exclusively. Where did 169.254.0.0/16 come from? That's an APIPA address. If that's what you've got for IP addresses, then that means none of the cliens could get an address from the DHCP server.

                                          C 1 Reply Last reply May 8, 2019, 8:07 PM Reply Quote 0
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