Web GUI broken after upgrade pfsense

[gig93]

I just started working in 1 place and for first time with Pfsense . The guy before me said that i should update pfsense because i he was too lazy to do it and he was fierd and i was the new guy whatever. Pfsense was not updated since 2016. It was 2.3.1 version and it shows "unable to check for updates and also "Unable to retrieve package information." . I read here how to update to newer vesion when i get this errors and decide to do it, but it was mistake maybe and become a full mess ...
Now im even afraid to reboot the router. I have internet now and everything just can't access Web GUI from browser, but i need it.

For update i run this in shell

pkg-static update -f
pkg install pfSense-base
pfSense-upgrade -d

It shows some warnigs and now this is the screen i see

and after this my gui is broken when i try to open it i get error

PHP ERROR: Type: 64, File: /etc/inc/config.inc, Line: 51, Message: require_once(): Failed opening required 'Net/IPv6.php' (include_path='.:/etc/inc:/usr/local/www:/usr/local/captiveportal:/usr/local/pkg:/usr/local/www/classes:/usr/local/www/classes/Form')

i tried also
pkg update -f
pkg upgrade -f

but no success

I don't know what to do and how to fix this. I also created backup file before upgrade but dont know how to restore it from console...Sorry for the dumb question but now if i have the new version?

I hope someone can help me. Sorry for bad english.

[kiokoman]

try with

pkg-static upgrade pfSense-upgrade
pfSense-upgrade -4
pkg install -fy php72-pear-Net_IPv6-1.3.0.b2_2

these errors in nearly all cases are a harmless side effect of the changes done during the upgrade.
if everything is updated with that command try to reboot again and see if they are still there

You could reinstall everything with

pkg clean -ay; pkg upgrade -f

[stephenw10]

Yes, you are hitting a php version mismatch coming from such an old pfSense version. You might try this:
https://docs.netgate.com/pfsense/en/latest/install/upgrade-troubleshooting.html#upgrade-not-offered-library-errors

To be sure though you could just install 2.4.5 clean and restore your config into it.

Steve

[gig93]

@kiokoman said in Web GUI broken after upgrade pfsense:

try with

pkg-static upgrade pfSense-upgrade
pfSense-upgrade -4
pkg install -fy php72-pear-Net_IPv6-1.3.0.b2_2

these errors in nearly all cases are a harmless side effect of the changes done during the upgrade.
if everything is updated with that command try to reboot again and see if they are still there

You could reinstall everything with

pkg clean -ay; pkg upgrade -f

I have tried the first one i get this
Warning: Invalid argument supplied foreach() in PEAR/Command.php on line 249
XML Extension not foind
pkg: POST INSTALL script failed

i have tried the second one pkg clean -ay; pkg upgrade -f i get this

I don't know how to do.

The GUI give me the same error after reinstall everything and try the first command

I also tried pkg-static clean -ay; pkg-static install -fy pkg pfSense-repo pfSense-upgrade gui still not working and give me the same error.

Also my vpn connection i'snt working anymore

[kiokoman]

well,it's time to reinstall, save your /cf/conf/config.xml somewhere (with scp or winscp or a usb stick), do a clean install and restore from backup

[stephenw10]

Yes I would reinstall clean from there. Even if you were able to regain access to the GUI there is no way you could be sure what you ended up with is correctly installed.

Steve

[gig93]

@kiokoman said in Web GUI broken after upgrade pfsense:

well,it's time to reinstall, save your /cf/conf/config.xml somewhere (with scp or winscp or a usb stick), do a clean install and restore from backup

What steps do I need to follow to do clean install and restore config file? It will be my first time? Iam noob in this.

I first downloaded img file for memestick installation ver 2.4.5. I use Rufus 3.8 to create usb flash drive installation. Several partitions were created. One is 35MB. Can I make a folder there and put config.xml file inside? Then I have to boot from usb and is it possible during install to import the config.xml file or should I setup wan and lan somehow to access the web GUI and then import the file from there?
Another question I have 2 backup files. The first i download i have cheked box "Do Not Backup RRD Data" and it is about 200kb. Second i dont check this box and xml file is about 5mb. Witch of this 2 files shoud i use to restore after ir during install.

[kiokoman]

RRD = round robin database, it handle time series data such as network bandwidth, to populate the graph, it's up to you both are good,

https://docs.netgate.com/pfsense/en/latest/backup/automatically-restore-during-install.html

at the end of installation the firewall will restart. Once it’s up, if you had copied a config.xml file in the USB drive, it will automatically restore the configuration of pfSense. Note that add-on packages are reinstalled in the background and it might take a few minutes for them to be restored.

[A Former User]

@kiokoman Excuse my ignorance please. Put the config.xml in the install usb drive root folder (/)?

Thanks!

[kiokoman]

modified,
read the official docs

[stephenw10]

This doc:
https://docs.netgate.com/pfsense/en/latest/backup/automatically-restore-during-install.html

Steve

[kiokoman]

it's the same link of my post above
I was still writing and editing my post when he replied

[stephenw10]

Ha, I guess I need more coffee!

[gig93]

I will try to reinstall tomorrow after 5pm i hope with success. When i created usb i have 2 partition in First EFISys I have folder boot>efi i have 2 files Bootx64.efi and startup.nsh its only 778kb. Second partition is pfsense 35.4mb and readme and license txt files a create there folder "conf" and put config.xml? Is my usb stick created correct? Or just on PC i dont see other installation files...

One more question on install should i choose install pfsense or recover config.xml option? Thanx

[Rico]

With screenshots:
https://forum.netgate.com/topic/140169/update-failed/9

-Rico

[gig93]

This post is deleted!