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    DNS issue while connected to OpenVPN

    Scheduled Pinned Locked Moved OpenVPN
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    • A
      albertmiclat
      last edited by

      Ok..

      Also make sure that the DNS resolver is configured with an ACL to allow the OpenVPN client subnet to make DNS queries. how can i check this settings?

      thanks

      1 Reply Last reply Reply Quote 0
      • jimpJ
        jimp Rebel Alliance Developer Netgate
        last edited by

        Services > DNS Resolver, Access Lists tab

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        A 1 Reply Last reply Reply Quote 0
        • noplanN
          noplan
          last edited by

          do you use the netBios setting ?
          out of the blue
          brNP

          A 1 Reply Last reply Reply Quote 0
          • A
            albertmiclat @noplan
            last edited by

            @noplan if you are referring to this? then yes
            0bb43550-5432-4794-b73c-4adb41933907-image.png

            1 Reply Last reply Reply Quote 0
            • A
              albertmiclat @jimp
              last edited by

              @jimp looks like DNS resolver is not enabled, can i still proceed to add the ACL or this must be enable first?
              2b932d0d-b61c-430f-9953-12e0a361fb3a-image.png

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              • jimpJ
                jimp Rebel Alliance Developer Netgate
                last edited by

                Are you using the DNS Forwarder then?

                Or what are the clients using for DNS if not the firewall?

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                • A
                  albertmiclat @jimp
                  last edited by

                  @jimp DNS forwarders also not enabled.

                  our clients is using our Windows DNS servers..

                  configured on here System > General Setting
                  cb552701-a081-4d6e-b5e3-0fb1fe5aeb22-image.png

                  and here for OpenVPN
                  4bb91fb3-91a8-460c-abee-85ce44a1d883-image.png

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                  • jimpJ
                    jimp Rebel Alliance Developer Netgate
                    last edited by

                    OK so the firewall would not be involved in their DNS at all. The "Block outside DNS" box is about all you can do there other than trying to solve client issues.

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                    • A
                      albertmiclat @jimp
                      last edited by

                      @jimp Ok.

                      so for the "Block outside DNS" i need to generated a new Windows client configuration with "Block outside DNS" tick to get this setting in effect?

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                      • jimpJ
                        jimp Rebel Alliance Developer Netgate
                        last edited by

                        You can check the box on the server which may help. If it doesn't, then try exporting a fresh client.

                        If neither one helps then it's something else entirely, most likely not in OpenVPN. Could be on the client or the DNS server, but either way, not pfSense and unlikely to be OpenVPN.

                        Remember: Upvote with the ๐Ÿ‘ button for any user/post you find to be helpful, informative, or deserving of recognition!

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                        A 1 Reply Last reply Reply Quote 0
                        • A
                          albertmiclat @jimp
                          last edited by

                          @jimp Thanks jimp.. I will do some testing first. Thanks!

                          1 Reply Last reply Reply Quote 0
                          • A
                            albertmiclat
                            last edited by

                            @jimp base on my testing the user still encounter the same problem unable to resolves DNS hostname.

                            my openvpn subnet is 10.50.0.0/22, i noticed when the user is getting 10.50.1.X ip address they encounter the DNS issue.

                            i dont have any clue where to check next, any advice will be greatly appreciated. Thanks

                            GertjanG 1 Reply Last reply Reply Quote 0
                            • GertjanG
                              Gertjan @albertmiclat
                              last edited by

                              @albertmiclat said in DNS issue while connected to OpenVPN:

                              the user is getting 10.50.1.X ip address

                              Ok for the IP, but what about the IP of the DNS the client received ? Why not mentionning it ? The gateway and mask while you're at it.
                              The DNS IP is your DNS server in your/a network ? Can it be accessed by the OpenVPN client ? Is the DNS set up to receive DNS requests from OpenVPN clients ?
                              Note : You're not using pfSense as a DNS for your networks, but some other device. So pfSense OpenVPN server should be set up accordingly. How ? depends on your network ....

                              I guess you should use :

                              8ec8feee-860a-4759-8fa3-3b246ae7084a-image.png

                              where a.b.c.d is your DNS.

                              No "help me" PM's please. Use the forum, the community will thank you.
                              Edit : and where are the logs ??

                              A 1 Reply Last reply Reply Quote 1
                              • A
                                albertmiclat @Gertjan
                                last edited by

                                @Gertjan this setting are set accordingly.
                                07591d2c-a065-4376-8903-9bc0d27473ad-image.png

                                users also getting the right configurations
                                1f004c7c-6f8b-4432-967b-127e72658708-image.png

                                cannot ping both ip and hostname
                                0e52010c-f78a-4252-a487-3963572f94eb-image.png

                                1 Reply Last reply Reply Quote 0
                                • A
                                  albertmiclat
                                  last edited by albertmiclat

                                  here's is one of the user who are not having issue can ping both ip and hostname and the ip address is 10.50.0.x
                                  37d3b9bf-576b-446c-9848-a779a808aa18-image.png

                                  0aa7ad35-8895-4904-bbf2-3068f0887ece-image.png

                                  102d47a4-2e25-4e0c-8fb1-be38cb4d7345-image.png

                                  1 Reply Last reply Reply Quote 0
                                  • johnpozJ
                                    johnpoz LAYER 8 Global Moderator
                                    last edited by

                                    what is the local network of these clients that don't work..

                                    So the ipconfig /all for these clients, and the routing table

                                    route print

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                                    If you get confused: Listen to the Music Play
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                                    • A
                                      albertmiclat @johnpoz
                                      last edited by albertmiclat

                                      @johnpoz this user is having DNS issue

                                      fe096ce7-0202-4cb9-baa9-0b2332d9ac8a-image.png

                                      fb4a4ca3-27bc-4d05-8d36-0eab0704fe7c-image.png

                                      032e5a99-7d4c-4521-9de2-8969b6ff2ca3-image.png

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                                      • johnpozJ
                                        johnpoz LAYER 8 Global Moderator
                                        last edited by

                                        Well no overlap with the local network..

                                        When you do a tracert to 10.25.1.38, you see first hop is end of the tunnel?

                                        Can you ping the end of the tunnel? See the gateway listed there in the route print 10.50.1.37

                                        An intelligent man is sometimes forced to be drunk to spend time with his fools
                                        If you get confused: Listen to the Music Play
                                        Please don't Chat/PM me for help, unless mod related
                                        SG-4860 24.11 | Lab VMs 2.8, 24.11

                                        A 1 Reply Last reply Reply Quote 0
                                        • A
                                          albertmiclat @johnpoz
                                          last edited by

                                          @johnpoz this is another user unfortunately the prev is already end his session

                                          • tracert to 10.25.1.38 doesnt show anything
                                          • ping to the gateway also request time out

                                          9a2cfbcc-8fc7-4622-ae89-e80dc0cf0c11-image.png

                                          da48b2af-ad44-428e-b250-b7fdc24c935b-image.png

                                          d973edef-84c2-4ee2-9dc8-c8d393aafe3b-image.png

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                                          • johnpozJ
                                            johnpoz LAYER 8 Global Moderator
                                            last edited by johnpoz

                                            Well if you can not get to the end of the tunnel, its not going to be able to talk to the dns on the other end of the tunnel..

                                            Are the machines that are failing have any 3rd party firewall/security software on them?

                                            An intelligent man is sometimes forced to be drunk to spend time with his fools
                                            If you get confused: Listen to the Music Play
                                            Please don't Chat/PM me for help, unless mod related
                                            SG-4860 24.11 | Lab VMs 2.8, 24.11

                                            A 1 Reply Last reply Reply Quote 0
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