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    Status -> Monitoring shows no activity

    Scheduled Pinned Locked Moved General pfSense Questions
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    • K Offline
      kevindd992002
      last edited by

      I have two pfsense 2.5.2 boxes and I configured the default monitoring graph for the WAN gateways of both boxes. I have issues in one of the boxes wherein the graph doesn't show any activity. It looks like so:

      55147287-79ab-4095-8901-bad9586a0a31-image.png

      This used to be working. I'm not sure when it broke but it did.

      provelsP 1 Reply Last reply Reply Quote 0
      • provelsP Offline
        provels @kevindd992002
        last edited by

        @kevindd992002
        I have seen that, too. Monitoring depends on the RRD data accumulated and that I dependent on correct time. Make sure your NTP is in sync. That's all I got.

        Peder

        MAIN - pfSense+ 24.11-RELEASE - Adlink MXE-5401, i7, 16 GB RAM, 64 GB SSD. 500 GB HDD for SyslogNG
        BACKUP - pfSense+ 23.01-RELEASE - Hyper-V Virtual Machine, Gen 1, 2 v-CPUs, 3 GB RAM, 8GB VHDX (Dynamic)

        K 1 Reply Last reply Reply Quote 0
        • K Offline
          kevindd992002 @provels
          last edited by

          @provels said in Status -> Monitoring shows no activity:

          @kevindd992002
          I have seen that, too. Monitoring depends on the RRD data accumulated and that I dependent on correct time. Make sure your NTP is in sync. That's all I got.

          Well, I do have RRD data:

          4337daba-0d06-4b71-9204-a382eab513c7-image.png

          And my time servers are set as such:

          50c00860-8018-45be-9ded-88ba85d99387-image.png

          1 Reply Last reply Reply Quote 0
          • stephenw10S Offline
            stephenw10 Netgate Administrator
            last edited by

            That's usually because it's not actually using that gateway. If the gateway is renamed or replaced the old 'WANGW` entry will still exist (the RRD file is there) but no longer updated.
            The default gateway name would be WAN_DHCP for new installs.

            Steve

            K 1 Reply Last reply Reply Quote 0
            • K Offline
              kevindd992002 @stephenw10
              last edited by kevindd992002

              @stephenw10 it is definitely using the WANGW gateway as the default one. I only have one WAN gateway and one WireGuard S2S gateway. Even the Wireguard doesn't have any data:

              199027fe-ae16-4cbd-846d-6b02849fec3c-image.png

              2c3b5493-a2db-4561-8c15-281a8c4be88f-image.png

              And this isn't a new install, if that matters.

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              • stephenw10S Offline
                stephenw10 Netgate Administrator
                last edited by

                And it is creating quality data for those interfaces? You see pings times etc in Status > Gateways?

                Steve

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                • K Offline
                  kevindd992002 @stephenw10
                  last edited by

                  @stephenw10 said in Status -> Monitoring shows no activity:

                  And it is creating quality data for those interfaces? You see pings times etc in Status > Gateways?

                  Steve

                  Yes.

                  8761f5d8-bc11-4093-bdc0-808e29e8f79e-image.png

                  1 Reply Last reply Reply Quote 0
                  • stephenw10S Offline
                    stephenw10 Netgate Administrator
                    last edited by

                    Then I would reset the RRD data at that point.

                    K 1 Reply Last reply Reply Quote 0
                    • K Offline
                      kevindd992002 @stephenw10
                      last edited by

                      @stephenw10 said in Status -> Monitoring shows no activity:

                      Then I would reset the RRD data at that point.

                      And what's the correct process to do that?

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                      • stephenw10S Offline
                        stephenw10 Netgate Administrator
                        last edited by

                        There's a button for it in System > Monitoring > Settings. In your first screenshot above.

                        Steve

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                        • K Offline
                          kevindd992002 @stephenw10
                          last edited by

                          @stephenw10 said in Status -> Monitoring shows no activity:

                          There's a button for it in System > Monitoring > Settings. In your first screenshot above.

                          Steve

                          Ok, I just did that. How long do the RRD files get generated with useful data? Right now, I have a blank graph area and the Graph field doesn't show anything that I could choose from.

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                          • stephenw10S Offline
                            stephenw10 Netgate Administrator
                            last edited by

                            I believe 1h is the shortest interval it can attempt to display so I would wait at least that long.

                            K 1 Reply Last reply Reply Quote 1
                            • K Offline
                              kevindd992002 @stephenw10
                              last edited by

                              @stephenw10 said in Status -> Monitoring shows no activity:

                              I believe 1h is the shortest interval it can attempt to display so I would wait at least that long.

                              Well, it's the same thing after resetting:

                              e85198a3-aed2-45c1-b5af-3fb52a680837-image.png

                              GertjanG 1 Reply Last reply Reply Quote 0
                              • GertjanG Offline
                                Gertjan @kevindd992002
                                last edited by

                                @kevindd992002

                                Have a look at the rrd file :

                                ls -alrt /var/db/rrd/
                                

                                This command will revers list, with details, all the rrd files.

                                Are the time stamps all very recent ?

                                Like :

                                ....
                                -rw-r--r--   1 nobody  wheel  393168 Oct 11 10:30 ipsec-traffic.rrd
                                -rw-r--r--   1 nobody  wheel  393168 Oct 11 10:30 ipsec-packets.rrd
                                -rw-r--r--   1 nobody  wheel  393168 Oct 11 10:30 ovpns1-traffic.rrd
                                -rw-r--r--   1 nobody  wheel  393168 Oct 11 10:30 ovpns1-packets.rrd
                                -rw-r--r--   1 nobody  wheel   49720 Oct 11 10:30 ovpns1-vpnusers.rrd
                                -rw-r--r--   1 nobody  wheel  245976 Oct 11 10:30 system-states.rrd
                                -rw-r--r--   1 nobody  wheel  245976 Oct 11 10:30 system-processor.rrd
                                -rw-r--r--   1 nobody  wheel  735320 Oct 11 10:30 system-memory.rrd
                                -rw-r--r--   1 nobody  wheel  588592 Oct 11 10:30 system-mbuf.rrd
                                -rw-r--r--   1 nobody  wheel  197752 Oct 11 10:30 captiveportal-cpzone1-concurrent.rrd
                                -rw-r--r--   1 nobody  wheel  197752 Oct 11 10:30 captiveportal-cpzone1-loggedin.rrd
                                -rw-r--r--   1 nobody  wheel  882048 Oct 11 10:30 ntpd.rrd
                                -rw-r--r--   1 nobody  wheel  441864 Oct 11 10:30 lan-dhcpd.rrd
                                -rw-r--r--   1 nobody  wheel  441864 Oct 11 10:30 opt1-dhcpd.rrd
                                -rw-r--r--   1 nobody  wheel   71216 Oct 11 10:30 AP1-quality.rrd
                                -rw-r--r--   1 nobody  wheel   71216 Oct 11 10:30 AP2-quality.rrd
                                -rw-r--r--   1 nobody  wheel  147848 Oct 11 10:30 AP3-quality.rrd
                                -rw-r--r--   1 nobody  wheel  147848 Oct 11 10:30 HE_TUN_TUNNELV6-quality.rrd
                                -rw-r--r--   1 nobody  wheel  147848 Oct 11 10:30 OPENVPN_VPNV4-quality.rrd
                                -rw-r--r--   1 nobody  wheel  147848 Oct 11 10:30 OPENVPN_VPNV6-quality.rrd
                                -rw-r--r--   1 nobody  wheel  147848 Oct 11 10:30 WAN_DHCP-quality.rrd
                                

                                No "help me" PM's please. Use the forum, the community will thank you.
                                Edit : and where are the logs ??

                                K 1 Reply Last reply Reply Quote 1
                                • K Offline
                                  kevindd992002 @Gertjan
                                  last edited by kevindd992002

                                  @gertjan said in Status -> Monitoring shows no activity:

                                  ls -alrt /var/db/rrd/

                                  Yes, I see very recent files:

                                  [2.5.2-RELEASE][root@pfSense.home.arpa]/root: ls -alrt /var/db/rrd/
                                  total 13700
                                  drwxr-xr-x  2 nobody  wheel    1536 Oct 11 03:25 .
                                  -rw-r--r--  1 root    wheel   15895 Oct 11 11:50 updaterrd.sh
                                  -rw-r--r--  1 nobody  wheel  441864 Oct 12 16:53 opt2-dhcpd.rrd
                                  -rw-r--r--  1 nobody  wheel  441864 Oct 12 17:54 opt3-dhcpd.rrd
                                  drwxr-xr-x  6 root    wheel     512 Oct 12 18:50 ..
                                  -rw-r--r--  1 nobody  wheel  441864 Oct 12 18:55 opt4-dhcpd.rrd
                                  -rw-r--r--  1 nobody  wheel  441864 Oct 12 19:56 opt5-dhcpd.rrd
                                  -rw-r--r--  1 nobody  wheel  147848 Oct 12 19:56 OPENVPN_RA_VPNV4-quality.rrd
                                  -rw-r--r--  1 nobody  wheel  147848 Oct 12 19:56 WANGW-quality.rrd
                                  -rw-r--r--  1 nobody  wheel  147848 Oct 12 19:56 WIREGUARD_S2S_WGV4-quality.rrd
                                  -rw-r--r--  1 nobody  wheel  393168 Oct 12 19:57 wan-traffic.rrd
                                  -rw-r--r--  1 nobody  wheel  393168 Oct 12 19:57 wan-packets.rrd
                                  -rw-r--r--  1 nobody  wheel  393168 Oct 12 19:57 opt2-traffic.rrd
                                  -rw-r--r--  1 nobody  wheel  393168 Oct 12 19:57 opt2-packets.rrd
                                  -rw-r--r--  1 nobody  wheel  393168 Oct 12 19:57 opt3-traffic.rrd
                                  -rw-r--r--  1 nobody  wheel  393168 Oct 12 19:57 opt3-packets.rrd
                                  -rw-r--r--  1 nobody  wheel  393168 Oct 12 19:57 opt4-traffic.rrd
                                  -rw-r--r--  1 nobody  wheel  393168 Oct 12 19:57 opt4-packets.rrd
                                  -rw-r--r--  1 nobody  wheel  393168 Oct 12 19:57 opt5-traffic.rrd
                                  -rw-r--r--  1 nobody  wheel  393168 Oct 12 19:57 opt5-packets.rrd
                                  -rw-r--r--  1 nobody  wheel  393168 Oct 12 19:57 opt6-traffic.rrd
                                  -rw-r--r--  1 nobody  wheel  393168 Oct 12 19:57 opt6-packets.rrd
                                  -rw-r--r--  1 nobody  wheel  393168 Oct 12 19:57 opt8-traffic.rrd
                                  -rw-r--r--  1 nobody  wheel  393168 Oct 12 19:57 opt8-packets.rrd
                                  -rw-r--r--  1 nobody  wheel  393168 Oct 12 19:57 opt9-traffic.rrd
                                  -rw-r--r--  1 nobody  wheel  393168 Oct 12 19:57 opt9-packets.rrd
                                  -rw-r--r--  1 nobody  wheel  393168 Oct 12 19:57 ipsec-traffic.rrd
                                  -rw-r--r--  1 nobody  wheel  393168 Oct 12 19:57 ipsec-packets.rrd
                                  -rw-r--r--  1 nobody  wheel  393168 Oct 12 19:57 ovpns2-traffic.rrd
                                  -rw-r--r--  1 nobody  wheel  393168 Oct 12 19:57 ovpns2-packets.rrd
                                  -rw-r--r--  1 nobody  wheel   49720 Oct 12 19:57 ovpns2-vpnusers.rrd
                                  -rw-r--r--  1 nobody  wheel  393168 Oct 12 19:57 ovpns1-traffic.rrd
                                  -rw-r--r--  1 nobody  wheel  393168 Oct 12 19:57 ovpns1-packets.rrd
                                  -rw-r--r--  1 nobody  wheel   49720 Oct 12 19:57 ovpns1-vpnusers.rrd
                                  -rw-r--r--  1 nobody  wheel  245976 Oct 12 19:57 system-states.rrd
                                  -rw-r--r--  1 nobody  wheel  245976 Oct 12 19:57 system-processor.rrd
                                  -rw-r--r--  1 nobody  wheel  735320 Oct 12 19:57 system-memory.rrd
                                  -rw-r--r--  1 nobody  wheel  588592 Oct 12 19:57 system-mbuf.rrd
                                  -rw-r--r--  1 nobody  wheel  882048 Oct 12 19:57 ntpd.rrd
                                  
                                  
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                                  • stephenw10S Offline
                                    stephenw10 Netgate Administrator
                                    last edited by

                                    I assume you see no data for the OpenVPN gateway either?

                                    K 1 Reply Last reply Reply Quote 0
                                    • K Offline
                                      kevindd992002 @stephenw10
                                      last edited by

                                      @stephenw10 said in Status -> Monitoring shows no activity:

                                      I assume you see no data for the OpenVPN gateway either?

                                      Correct.

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                                      • stephenw10S Offline
                                        stephenw10 Netgate Administrator
                                        last edited by

                                        Correct time and date on the box? I've seen some odd things happen there when it tries to display data from the wrong time etc. I haven't seen anything like that in 2.5.2 though.

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                                        • K Offline
                                          kevindd992002 @stephenw10
                                          last edited by

                                          @stephenw10 said in Status -> Monitoring shows no activity:

                                          Correct time and date on the box? I've seen some odd things happen there when it tries to display data from the wrong time etc. I haven't seen anything like that in 2.5.2 though.

                                          Yes, time and date synced with NTP servers. I haven't seen any time issues with this box when I'm checking logs. They seem to be on point.

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                                          • stephenw10S Offline
                                            stephenw10 Netgate Administrator
                                            last edited by

                                            Hmm, must be something different. Any errors logged when you open the graphs?

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