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    Status -> Monitoring shows no activity

    Scheduled Pinned Locked Moved General pfSense Questions
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    • stephenw10S Offline
      stephenw10 Netgate Administrator
      last edited by

      That's usually because it's not actually using that gateway. If the gateway is renamed or replaced the old 'WANGW` entry will still exist (the RRD file is there) but no longer updated.
      The default gateway name would be WAN_DHCP for new installs.

      Steve

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      • K Offline
        kevindd992002 @stephenw10
        last edited by kevindd992002

        @stephenw10 it is definitely using the WANGW gateway as the default one. I only have one WAN gateway and one WireGuard S2S gateway. Even the Wireguard doesn't have any data:

        199027fe-ae16-4cbd-846d-6b02849fec3c-image.png

        2c3b5493-a2db-4561-8c15-281a8c4be88f-image.png

        And this isn't a new install, if that matters.

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        • stephenw10S Offline
          stephenw10 Netgate Administrator
          last edited by

          And it is creating quality data for those interfaces? You see pings times etc in Status > Gateways?

          Steve

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          • K Offline
            kevindd992002 @stephenw10
            last edited by

            @stephenw10 said in Status -> Monitoring shows no activity:

            And it is creating quality data for those interfaces? You see pings times etc in Status > Gateways?

            Steve

            Yes.

            8761f5d8-bc11-4093-bdc0-808e29e8f79e-image.png

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            • stephenw10S Offline
              stephenw10 Netgate Administrator
              last edited by

              Then I would reset the RRD data at that point.

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              • K Offline
                kevindd992002 @stephenw10
                last edited by

                @stephenw10 said in Status -> Monitoring shows no activity:

                Then I would reset the RRD data at that point.

                And what's the correct process to do that?

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                • stephenw10S Offline
                  stephenw10 Netgate Administrator
                  last edited by

                  There's a button for it in System > Monitoring > Settings. In your first screenshot above.

                  Steve

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                  • K Offline
                    kevindd992002 @stephenw10
                    last edited by

                    @stephenw10 said in Status -> Monitoring shows no activity:

                    There's a button for it in System > Monitoring > Settings. In your first screenshot above.

                    Steve

                    Ok, I just did that. How long do the RRD files get generated with useful data? Right now, I have a blank graph area and the Graph field doesn't show anything that I could choose from.

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                    • stephenw10S Offline
                      stephenw10 Netgate Administrator
                      last edited by

                      I believe 1h is the shortest interval it can attempt to display so I would wait at least that long.

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                      • K Offline
                        kevindd992002 @stephenw10
                        last edited by

                        @stephenw10 said in Status -> Monitoring shows no activity:

                        I believe 1h is the shortest interval it can attempt to display so I would wait at least that long.

                        Well, it's the same thing after resetting:

                        e85198a3-aed2-45c1-b5af-3fb52a680837-image.png

                        GertjanG 1 Reply Last reply Reply Quote 0
                        • GertjanG Offline
                          Gertjan @kevindd992002
                          last edited by

                          @kevindd992002

                          Have a look at the rrd file :

                          ls -alrt /var/db/rrd/

                          This command will revers list, with details, all the rrd files.

                          Are the time stamps all very recent ?

                          Like :

                          ....
-rw-r--r--   1 nobody  wheel  393168 Oct 11 10:30 ipsec-traffic.rrd
-rw-r--r--   1 nobody  wheel  393168 Oct 11 10:30 ipsec-packets.rrd
-rw-r--r--   1 nobody  wheel  393168 Oct 11 10:30 ovpns1-traffic.rrd
-rw-r--r--   1 nobody  wheel  393168 Oct 11 10:30 ovpns1-packets.rrd
-rw-r--r--   1 nobody  wheel   49720 Oct 11 10:30 ovpns1-vpnusers.rrd
-rw-r--r--   1 nobody  wheel  245976 Oct 11 10:30 system-states.rrd
-rw-r--r--   1 nobody  wheel  245976 Oct 11 10:30 system-processor.rrd
-rw-r--r--   1 nobody  wheel  735320 Oct 11 10:30 system-memory.rrd
-rw-r--r--   1 nobody  wheel  588592 Oct 11 10:30 system-mbuf.rrd
-rw-r--r--   1 nobody  wheel  197752 Oct 11 10:30 captiveportal-cpzone1-concurrent.rrd
-rw-r--r--   1 nobody  wheel  197752 Oct 11 10:30 captiveportal-cpzone1-loggedin.rrd
-rw-r--r--   1 nobody  wheel  882048 Oct 11 10:30 ntpd.rrd
-rw-r--r--   1 nobody  wheel  441864 Oct 11 10:30 lan-dhcpd.rrd
-rw-r--r--   1 nobody  wheel  441864 Oct 11 10:30 opt1-dhcpd.rrd
-rw-r--r--   1 nobody  wheel   71216 Oct 11 10:30 AP1-quality.rrd
-rw-r--r--   1 nobody  wheel   71216 Oct 11 10:30 AP2-quality.rrd
-rw-r--r--   1 nobody  wheel  147848 Oct 11 10:30 AP3-quality.rrd
-rw-r--r--   1 nobody  wheel  147848 Oct 11 10:30 HE_TUN_TUNNELV6-quality.rrd
-rw-r--r--   1 nobody  wheel  147848 Oct 11 10:30 OPENVPN_VPNV4-quality.rrd
-rw-r--r--   1 nobody  wheel  147848 Oct 11 10:30 OPENVPN_VPNV6-quality.rrd
-rw-r--r--   1 nobody  wheel  147848 Oct 11 10:30 WAN_DHCP-quality.rrd

                          No "help me" PM's please. Use the forum, the community will thank you.
                          Edit : and where are the logs ??

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                          • K Offline
                            kevindd992002 @Gertjan
                            last edited by kevindd992002

                            @gertjan said in Status -> Monitoring shows no activity:

                            ls -alrt /var/db/rrd/

                            Yes, I see very recent files:

                            [2.5.2-RELEASE][root@pfSense.home.arpa]/root: ls -alrt /var/db/rrd/
total 13700
drwxr-xr-x  2 nobody  wheel    1536 Oct 11 03:25 .
-rw-r--r--  1 root    wheel   15895 Oct 11 11:50 updaterrd.sh
-rw-r--r--  1 nobody  wheel  441864 Oct 12 16:53 opt2-dhcpd.rrd
-rw-r--r--  1 nobody  wheel  441864 Oct 12 17:54 opt3-dhcpd.rrd
drwxr-xr-x  6 root    wheel     512 Oct 12 18:50 ..
-rw-r--r--  1 nobody  wheel  441864 Oct 12 18:55 opt4-dhcpd.rrd
-rw-r--r--  1 nobody  wheel  441864 Oct 12 19:56 opt5-dhcpd.rrd
-rw-r--r--  1 nobody  wheel  147848 Oct 12 19:56 OPENVPN_RA_VPNV4-quality.rrd
-rw-r--r--  1 nobody  wheel  147848 Oct 12 19:56 WANGW-quality.rrd
-rw-r--r--  1 nobody  wheel  147848 Oct 12 19:56 WIREGUARD_S2S_WGV4-quality.rrd
-rw-r--r--  1 nobody  wheel  393168 Oct 12 19:57 wan-traffic.rrd
-rw-r--r--  1 nobody  wheel  393168 Oct 12 19:57 wan-packets.rrd
-rw-r--r--  1 nobody  wheel  393168 Oct 12 19:57 opt2-traffic.rrd
-rw-r--r--  1 nobody  wheel  393168 Oct 12 19:57 opt2-packets.rrd
-rw-r--r--  1 nobody  wheel  393168 Oct 12 19:57 opt3-traffic.rrd
-rw-r--r--  1 nobody  wheel  393168 Oct 12 19:57 opt3-packets.rrd
-rw-r--r--  1 nobody  wheel  393168 Oct 12 19:57 opt4-traffic.rrd
-rw-r--r--  1 nobody  wheel  393168 Oct 12 19:57 opt4-packets.rrd
-rw-r--r--  1 nobody  wheel  393168 Oct 12 19:57 opt5-traffic.rrd
-rw-r--r--  1 nobody  wheel  393168 Oct 12 19:57 opt5-packets.rrd
-rw-r--r--  1 nobody  wheel  393168 Oct 12 19:57 opt6-traffic.rrd
-rw-r--r--  1 nobody  wheel  393168 Oct 12 19:57 opt6-packets.rrd
-rw-r--r--  1 nobody  wheel  393168 Oct 12 19:57 opt8-traffic.rrd
-rw-r--r--  1 nobody  wheel  393168 Oct 12 19:57 opt8-packets.rrd
-rw-r--r--  1 nobody  wheel  393168 Oct 12 19:57 opt9-traffic.rrd
-rw-r--r--  1 nobody  wheel  393168 Oct 12 19:57 opt9-packets.rrd
-rw-r--r--  1 nobody  wheel  393168 Oct 12 19:57 ipsec-traffic.rrd
-rw-r--r--  1 nobody  wheel  393168 Oct 12 19:57 ipsec-packets.rrd
-rw-r--r--  1 nobody  wheel  393168 Oct 12 19:57 ovpns2-traffic.rrd
-rw-r--r--  1 nobody  wheel  393168 Oct 12 19:57 ovpns2-packets.rrd
-rw-r--r--  1 nobody  wheel   49720 Oct 12 19:57 ovpns2-vpnusers.rrd
-rw-r--r--  1 nobody  wheel  393168 Oct 12 19:57 ovpns1-traffic.rrd
-rw-r--r--  1 nobody  wheel  393168 Oct 12 19:57 ovpns1-packets.rrd
-rw-r--r--  1 nobody  wheel   49720 Oct 12 19:57 ovpns1-vpnusers.rrd
-rw-r--r--  1 nobody  wheel  245976 Oct 12 19:57 system-states.rrd
-rw-r--r--  1 nobody  wheel  245976 Oct 12 19:57 system-processor.rrd
-rw-r--r--  1 nobody  wheel  735320 Oct 12 19:57 system-memory.rrd
-rw-r--r--  1 nobody  wheel  588592 Oct 12 19:57 system-mbuf.rrd
-rw-r--r--  1 nobody  wheel  882048 Oct 12 19:57 ntpd.rrd
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                            • stephenw10S Offline
                              stephenw10 Netgate Administrator
                              last edited by

                              I assume you see no data for the OpenVPN gateway either?

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                              • K Offline
                                kevindd992002 @stephenw10
                                last edited by

                                @stephenw10 said in Status -> Monitoring shows no activity:

                                I assume you see no data for the OpenVPN gateway either?

                                Correct.

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                                • stephenw10S Offline
                                  stephenw10 Netgate Administrator
                                  last edited by

                                  Correct time and date on the box? I've seen some odd things happen there when it tries to display data from the wrong time etc. I haven't seen anything like that in 2.5.2 though.

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                                  • K Offline
                                    kevindd992002 @stephenw10
                                    last edited by

                                    @stephenw10 said in Status -> Monitoring shows no activity:

                                    Correct time and date on the box? I've seen some odd things happen there when it tries to display data from the wrong time etc. I haven't seen anything like that in 2.5.2 though.

                                    Yes, time and date synced with NTP servers. I haven't seen any time issues with this box when I'm checking logs. They seem to be on point.

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                                    • stephenw10S Offline
                                      stephenw10 Netgate Administrator
                                      last edited by

                                      Hmm, must be something different. Any errors logged when you open the graphs?

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                                      • K Offline
                                        kevindd992002 @stephenw10
                                        last edited by

                                        @stephenw10 said in Status -> Monitoring shows no activity:

                                        Hmm, must be something different. Any errors logged when you open the graphs?

                                        This is all I see under System Logs -> System -> GUI Service when I open monitoring:

                                        Oct 13 10:37:41 	nginx 		192.168.20.251 - - [13/Oct/2021:10:37:41 +0800] "POST /rrd_fetch_json.php HTTP/2.0" 200 5401 "https://192.168.10.1/status_monitoring.php" "Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:93.0) Gecko/20100101 Firefox/93.0"
Oct 13 10:37:40 	nginx 		192.168.20.251 - - [13/Oct/2021:10:37:40 +0800] "GET /status_monitoring.php HTTP/2.0" 200 15458 "https://192.168.10.1/status_monitoring.php" "Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:93.0) Gecko/20100101 Firefox/93.0"
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                                        • stephenw10S Offline
                                          stephenw10 Netgate Administrator
                                          last edited by

                                          Same from different browsers? Different clients?

                                          What's the history of that box? Has is ever seen any other issues?

                                          I'd be tempted to re-install it and restore it at this point if that's something that's practical for that location. If only to be sure that corrects it and prove it's not a config issue.

                                          Steve

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                                          • K Offline
                                            kevindd992002 @stephenw10
                                            last edited by

                                            @stephenw10 said in Status -> Monitoring shows no activity:

                                            Same from different browsers? Different clients?

                                            What's the history of that box? Has is ever seen any other issues?

                                            I'd be tempted to re-install it and restore it at this point if that's something that's practical for that location. If only to be sure that corrects it and prove it's not a config issue.

                                            Steve

                                            Yes, and yes. Even on mobile phones.

                                            No, this did not encounter any issues yet. This is the first time. And everything seems to be working just fine except this. Well, there's one issue for some clients when accessing the weGUI and I forgot the cause but it's only happening on FireFox for some clients:

                                            27295670-8879-4a2d-b0fa-a46416df6362-image.png

                                            Not sure if it's related to the traffic monitoring issue though. The affected box is remote from me, so it's not something that I can do immediately. Reinstalling would be my last resort though unless there's no more troubleshooting steps that I can do?

                                            GertjanG 1 Reply Last reply Reply Quote 0
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