SG1100 repeatedly auto-reboots

stephenw10

I would connect the serial console and see where it reboots and what it shows when it does.

Steve

MetalGravy

Is that the port on the right that has a USB symbol and "SS"? Is the router going to stop bouncing long enough for me to dig around in there?

bigsy

@metalgravy The console port on a Netgate 1100 is the micro USB port beside the power connector. The on-line manual has instructions for connecting.

stephenw10

You shouldn't need to do any digging. The important thing is to look are where in the boot cycle it's rebooting.
If you need to re-install it you need to use the console to do that anyway so connecting to it is always a good step.

Steve

Gertjan

here is the "Connecting to the Console Port" official doc.

MetalGravy

Thanks for all the replies so far. Which is a safe source for PuTTY?

bcruze

@metalgravy said in SG1100 repeatedly auto-reboots:

Thanks for all the replies so far. Which is a safe source for PuTTY?

this is where I get it

stephenw10

Yes, that is the official source. ^

MetalGravy

I'm seeing output. It says to press a key on the console to abort auto-reboot. I guess that doesn't mean the keyboard because pressing keys does nothing. I see a bunch of output, including by this message

***** FILE SYSTEM MARKED CLEAN *****
Filesystems are clean, continuing...
Mounting filesystems...
random: unblocking device.


        __
 _ __  / _|___  ___ _ __  ___  ___
| '_ \| |_/ __|/ _ \ '_ \/ __|/ _ \
| |_) |  _\__ \  __/ | | \__ \  __/
| .__/|_| |___/\___|_| |_|___/\___|
|_|


Welcome to pfSense 2.4.4-RELEASE (Patch 3)...

panic: ufs_dirbad: /: bad dir ino 94827 at offset 512: mangled entry
cpuid = 1
Uptime: 22s
Automatic reboot in 15 seconds - press a key on the console to abort

Is there a way to pipe the full output to a file? Is there anything in particular that I should be looking for?

stephenw10

OK, that's a file system error. You can probably recover from that by running a manual filesystem check:
https://docs.netgate.com/pfsense/en/latest/troubleshooting/filesystem-check.html#manual-filesystem-check

However that's also a very old version. If you have a backup of the config or can recreate it easily I would install the current version clean and restore your config into it. Open a ticket with us to get the recovery image: https://go.netgate.com/

Steve

Gertjan

The system was marked clean, but booting from it isn't possible.

@metalgravy said in SG1100 repeatedly auto-reboots:

Is there anything in particular that I should be looking for?

It's video time.

And put a post it on the box ;: don"'t remove the power from this box - you the GUI shut down command" ;)
Add an UPS.