VMware Workstation VMs Web Traffic Being Blocked

johnpoz

Since you say it works with virtual box, and none of your devices are having issues - and when you just test from the host it is using the correct mtu.

Have you thought of just uninstalling workstation and starting from scratch? Use a new box or wipe the host box as well..

I can not reproduce this problem on a clean install - everything works fine normal mtu.

You would think if this is some vmware generic sort of issue - that everyone would be screaming and there would be info all over the internet. Something specific to your setup it seems.

I just updated to 16.2.3 and still working as it should.. Out of curiosity, when you start your conversation with some website.. Look at your sniff on the SYN packet... What does it show you for the mss?

Then in the syn ack what do you see?

stephenw10

Mmm, the remote host replies with 1380 when the Cisco is routing:

Frame 6833: 66 bytes on wire (528 bits), 66 bytes captured (528 bits) on interface \Device\NPF_{3B5E8E58-9711-4569-8E92-7272D1125BC5}, id 0
Ethernet II, Src: Cisco_55:3d:55 (00:78:88:55:3d:55), Dst: VMware_f9:11:bd (00:0c:29:f9:11:bd)
Internet Protocol Version 4, Src: 151.101.2.219, Dst: 172.16.0.202
Transmission Control Protocol, Src Port: 443, Dst Port: 49062, Seq: 0, Ack: 1, Len: 0
    Source Port: 443
    Destination Port: 49062
    [Stream index: 17]
    [TCP Segment Len: 0]
    Sequence number: 0    (relative sequence number)
    Sequence number (raw): 2928660168
    [Next sequence number: 1    (relative sequence number)]
    Acknowledgment number: 1    (relative ack number)
    Acknowledgment number (raw): 2848488699
    1000 .... = Header Length: 32 bytes (8)
    Flags: 0x012 (SYN, ACK)
    Window size value: 65535
    [Calculated window size: 65535]
    Checksum: 0xc2b6 [unverified]
    [Checksum Status: Unverified]
    Urgent pointer: 0
    Options: (12 bytes), Maximum segment size, No-Operation (NOP), No-Operation (NOP), SACK permitted, No-Operation (NOP), Window scale
        TCP Option - Maximum segment size: 1380 bytes
        TCP Option - No-Operation (NOP)
        TCP Option - No-Operation (NOP)
        TCP Option - SACK permitted
        TCP Option - No-Operation (NOP)
        TCP Option - Window scale: 9 (multiply by 512)
    [SEQ/ACK analysis]
    [Timestamps]

Hence the 1434B packets.

Yeah double check there's no MSS clamping in the Cisco config.

bPsdTZpW

A shot in the dark: check these VMware Workstation settings:

You can use advanced virtual network adapter settings to limit the bandwidth, specify the acceptable packet loss percentage, and create network latency for incoming and outgoing data transfers for a virtual machine.

https://docs.vmware.com/en/VMware-Workstation-Pro/16.0/com.vmware.ws.using.doc/GUID-7BFFA8B3-C134-4801-A0AD-3DA53BBAC5CA.html

dfinjr

Hello Everyone, Day finally free'd up a bit for me to do some testing which I am going to conduct now to see what it looks like. Have results shortly.

dfinjr

Ok so a quick few details. The system I am running WS16 isn't on a system I am allowed to do 100% what I want to with. That would be nice and all but it is a corporate asset and I don't have a ton of options like wiping it out and placing it on Linux; have to leave it windows. Additionally, I could wipe WS16 and start again possibly just being alright with the added time to bring back in the VMs? Or were you meaning to start fresh across the board?

Either case, I'll keep that as a last resort at the moment. I'll do the ping test first, see what that yields both from Cisco and from pfsense. I'll do some base packet tests as well to see if I can narrow down some more specifics around what I am seeing around the MSS values.

I did check the Cisco config from a full back and I see no mention of MSS anywhere in the config which makes me think that it isn't there unless it is a part of something else in the config.

dfinjr

@dfinjr said in VMware Workstation VMs Web Traffic Being Blocked:

https://www.imperva.com/blog/mtu-mss-explained/

@stephenw10 @johnpoz

Just because I wanted to see what would happen. I turned on MSS clamping for the WAN and traffic started passing just fine to the VMs.

Cisco had to of been doing this. For giggles I just started with 1434 for the MSS setting on the wan and the traffic is passing. Doing some other tests to see what that did...

dfinjr

Get this! Remember that firewall fail I was seeing out of my DMZ over to my VMs (port 52311)? I was still seeing failures there so I figured "why not" and applied 1434 everywhere else and what was looking like a failing firewall rule disappeared. The DMZ is able to register to the hosting server now no problems.

I mean I am happy with the result and all but I can't say I have a solid handle entirely around why Cisco was doing this without a single mention of it... kind of blows my mind really.

Would you guys like to see anything from any of the systems to perhaps see if things are good now?

Does 1434 make sense to use? I sort of pulled it out of the air from the Cisco packet captures...

stephenw10

An mss like 1380 to give a packet size if 1434 is commonly seen for VPN connections. Azure recommend 1350 for example.

I would run some test pings to determine what the actual packet size is you can pass on each route. I would not expect to need that between the internal interfaces at all but certainly not as low as that.

Steve

johnpoz

@dfinjr are you running through some odd ball internet connection or a vpn? Some sort of tunnel? If not you should really be using the standard 1500, and you shouldn't have to do anything. If there is something odd out there on the internet where it or its path to it has some lower than 1500 mtu, then PMTUD (Path MTU Discovery) should figure this out and use a lower mtu.

https://en.wikipedia.org/wiki/Path_MTU_Discovery

This is also why in a syn, the size is sent.. Hey I can talk at this mtu, can you? And the server your talking to answers, etc.

dfinjr

Sorry for the delay in response everyone. Been traveling the last few days and haven't been in a position to run further things or keep tabs on the forum but I'm back now.

@stephenw10 I'll happily do some tests but for those tests to be meaningful do you want me to wipe out the MSS I put in there? Also, are you able to supply me with an example line you'd like for me to do around the ping tests? (I am new with modified pings and not 100% certain about the construction of the line and what size to set it to and so forth and I don't want to do it wrong and give you bad data back)

@johnpoz I am running normal/non-special consumer level Xfinity/comcast internet. No VPNs involved. No Tunnels. I totally agree, I do have the MTUs set to 1500 but then the traffic wasn't arriving correctly only after the MSS setting did the system start getting love. I have never had to do anything like this in the past and cannot answer why we have to do it now. I never tried lowering the MTU specifically because I didn't see anything in Cisco to make me think that anything but 1500 MTU was running prior. I don't recall if things changed between the syn before/after the mss change. Do you want me to run a capture to try to pull it in with the new mss setting and would that be valuable?

johnpoz

@dfinjr you should remove whatever clamping mss you set.

And then need to make sure you capture the syn and syn,ack of your connection. I looked back at old pcap you posted, but the one with the large 1753 mtu, the capture did not have the syn and syn,ack of the start of that conversation.

On a normal 1500 mtu, when you do a ping with df bit set and size... you should be able to ping at 1472, while 1473 would fail... This has to do with overhead, etc We could have a class on frame size and what determines what in mtu, etc.. if need be..

But why you set 1472 is the 28 bytes overhead, 8 Bytes for icmp, and 20 for IP.

So for example... I can ping google with full 1472...

$ ping -f -l 1472 www.google.com

Pinging www.google.com [172.217.1.100] with 1472 bytes of data:
Reply from 172.217.1.100: bytes=68 (sent 1472) time=15ms TTL=116
Reply from 172.217.1.100: bytes=68 (sent 1472) time=14ms TTL=116
Reply from 172.217.1.100: bytes=68 (sent 1472) time=11ms TTL=116
Reply from 172.217.1.100: bytes=68 (sent 1472) time=12ms TTL=116

Ping statistics for 172.217.1.100:
    Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 11ms, Maximum = 15ms, Average = 13ms

This means I have 1500 mtu all the way from my connection to them.

If I try and send 1473.. It fails.

$ ping -f -l 1473 www.google.com

Pinging www.google.com [172.217.1.100] with 1473 bytes of data:
Packet needs to be fragmented but DF set.
Packet needs to be fragmented but DF set.
Packet needs to be fragmented but DF set.
Packet needs to be fragmented but DF set.

Ping statistics for 172.217.1.100:
    Packets: Sent = 4, Received = 0, Lost = 4 (100% loss),

So what specific site are you having issues with? For example I was using amazon.com to test because once you click into a category for something loads of pictures and such that generate large packets..

So on one of these sites your having issues with - start ping at 1472 if fails drop it down until it passes..

But from here for example I can ping amazon.com with 1472..

$ ping -f -l 1472 www.amazon.com

Pinging d3ag4hukkh62yn.cloudfront.net [52.84.54.224] with 1472 bytes of data:
Reply from 52.84.54.224: bytes=1472 time=21ms TTL=234
Reply from 52.84.54.224: bytes=1472 time=15ms TTL=234
Reply from 52.84.54.224: bytes=1472 time=15ms TTL=234

Problem is - you don't always know what your talking to - when you talk to www.amazon.com your going to be talking to multiple IPs.. sure images served up from 1 IP, scripts from another IP, etc. etc.. Most sites are no longer just 1 IP that handles everything being loaded from that site, etc.

Same goes for speedtest.net - the website IP(s) is can promise you not the IP you actual IP your downloading or uploading too for the actual speedtest part..

stephenw10

MSS only does anything to TCP so I would expect to be able to run that ping test with it still in place. But your network has shown....unexpected behaviour! So I would remove it to be sure.

Steve

dfinjr

@johnpoz
Understood completely. Thank you for the detailed explanation that helped me a lot and thank you for the example. I am leaning on the system access at the moment but I think I'll be able to do that test here shortly. As for the primary sites I was having issues with originally, they were pfsense.org, speedtest.net and gmail.com.

As soon as my system dependency frees up I'll perform that test and share the results.

dfinjr

Sorry for the delays everyone. I am working on shaking a moment free with work to do the tests. as soon as I do I will post them here.

dfinjr

@johnpoz

Here are the pings you requested. No MSS is enabled and the websites are again failing to browse:

The specific sites that I had trouble with this time was speedtest.net and gmail.com. I used to have problems with pfsense.org but this time it loaded (not sure why, probably cached content or something).

Test with gmail.com: (worked)

Test with speedtest.net: (timed out 1472)

...worked at 1434, going up...

failed at 1454... (chose randomly)

failed at 1444... (truncated till I found what did/didn't work)

continued to work up to 1440 but failed at 1441:

Hope these ping tests tell you something @johnpoz @stephenw10

Uploaded a failed capture again, longer one for 80+443 from the client that has been subject to this conversation most of this forum post (172.16.0.202). Here is the link for that again:
https://drive.google.com/drive/folders/14C1MTTuwjUnvNYgDJfBy0gmiSQmO5HTQ?usp=sharing

Again, sorry it has taken me so long to get you all this info work has been kicking my butt.

Please let me know what you think and if there is any other testing you would like.

Thanks again for the attention to this.

johnpoz

@dfinjr said in VMware Workstation VMs Web Traffic Being Blocked:

Test with speedtest.net: (timed out 1472)

Well you got something wrong with your isp or the path from your isp to them... Works just fine here

What about loading www.speedtest.net - with packet capture so we can see what your syn and the answer syn,ack has in them.

dfinjr

@johnpoz

Sure would be happy to... Without MSS I am guessing?

johnpoz

@dfinjr example

dfinjr

@johnpoz
With MSS on:

MSS=1394

With MSS off:

MSS=1430

johnpoz

@dfinjr where did you sniff that.. What are you looking at exactly for when you see 1430?

Which packet.. Where exactly did you set MSS - what interface?

How could the SYN that has not yet entered pfsense be changed?

Need to see the SYN that you send, and what the syn,ack says in response.

If I change the MSS on pfsense lan, to 1400, and do a sniff on lan, I still see 1460, if sniff on wan.. see 1360 (which is 40 minus what I set of 1400)