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    SG-2100 23.01 update failed

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    • M
      mspeculatrix
      last edited by

      I had the same problem - alas, reflashing (with 23.01) didn't work. On boot it's complaining about there being no MMC partition and 'bad scsi device 0'. I'm currently in correspondence with tech support.

      M alleykatA 2 Replies Last reply Reply Quote 1
      • M
        mspeculatrix @mspeculatrix
        last edited by

        Ah well. Tech support had me try with 22.05, but that didn't work either. We eventually concluded that the eMMC flash memory has gone bad. So, a dead firewall. Have to say, though, tech support were very responsive and helpful. It's just that things die sometimes.

        1 Reply Last reply Reply Quote 1
        • alleykatA
          alleykat @mspeculatrix
          last edited by

          @mspeculatrix Thanks for the reply. My 2100 was stating the same about the "bad scsi device 0" also during my console reboots before flashing the image file received from Netgate.

          1 Reply Last reply Reply Quote 0
          • S
            SteveITS Rebel Alliance @Gertjan
            last edited by

            @gertjan said in SG-2100 23.01 update failed:

            Normally, send the latest known 'stable' version. That would be 22.05 if you are using 'Plus'.

            Netgate released 23.01 yesterday. :)

            Pre-2.7.2/23.09: Only install packages for your version, or risk breaking it. Select your branch in System/Update/Update Settings.
            When upgrading, allow 10-15 minutes to restart, or more depending on packages and device speed.
            Upvote 👍 helpful posts!

            GertjanG 1 Reply Last reply Reply Quote 1
            • S
              SteveITS Rebel Alliance @alleykat
              last edited by

              @alleykat said in SG-2100 23.01 update failed:

              efi_load_pe: Invalid DOS Signature

              Similar report here on an 1100:
              https://forum.netgate.com/topic/177862/23-01-update-failed

              Pre-2.7.2/23.09: Only install packages for your version, or risk breaking it. Select your branch in System/Update/Update Settings.
              When upgrading, allow 10-15 minutes to restart, or more depending on packages and device speed.
              Upvote 👍 helpful posts!

              1 Reply Last reply Reply Quote 1
              • GertjanG
                Gertjan @SteveITS
                last edited by

                @steveits said in SG-2100 23.01 update failed:

                Netgate released 23.01 yesterday. :)

                That's what I found out a couple of hours ago.

                Now I see :

                a155c677-c849-4616-89ba-a7ad0111db38-image.png

                I was seeing " unable to contact the Netgate servers " last night and this morning (French hours).

                I'll stay away from the fire for a day or two, wait out the weekend, and take a coffee monday morning, look at the forum .... and then, I'll prepare my plan 'upgrade', and a plan 'B', and a plan C.

                I can wait, I'm a happy "23.01.r.20230208.0600" (release - 0.0001 %) user 😊

                No "help me" PM's please. Use the forum, the community will thank you.
                Edit : and where are the logs ??

                alleykatA 1 Reply Last reply Reply Quote 1
                • alleykatA
                  alleykat @Gertjan
                  last edited by

                  @gertjan I just happened to be in pfsense and thought. "Hey look an update", and updated lol. Wish I had waited too. Oh well, you never know... But all in all my "recovery" went very well!

                  S 1 Reply Last reply Reply Quote 2
                  • S
                    SteveITS Rebel Alliance @alleykat
                    last edited by

                    @alleykat https://redmine.pfsense.org/issues/13967

                    entire description:
                    "In some situations an upgrade to 23.01 on an 1100 or 2100 will fail after the upgrade process is unable to update the uefi loader in the efi partition.

                    The upgrade logs show:

                    [1/2] Extracting pfSense-boot-23.01: .......... done
                    Updating the EFI loader
                    cp: //boot/efi/efi/boot/BOOTaa64.efi No space left on device

                    That error does not stop the upgrade which fails to boot when no efi loader can be found."

                    Pre-2.7.2/23.09: Only install packages for your version, or risk breaking it. Select your branch in System/Update/Update Settings.
                    When upgrading, allow 10-15 minutes to restart, or more depending on packages and device speed.
                    Upvote 👍 helpful posts!

                    N 1 Reply Last reply Reply Quote 1
                    • N
                      netboy @SteveITS
                      last edited by

                      @steveits Wow luckily I saw this post.

                      My SG-2100 has an update to 23.01 - Luckily after this post I did not download the same.

                      What is the advice? Should I wait before the update? How do I know this has been fixed BEFORE I hit the updates?

                      S 1 Reply Last reply Reply Quote 1
                      • S
                        SteveITS Rebel Alliance @netboy
                        last edited by

                        @netboy If you create a redmine account you can Watch the bug report. Or I suppose watch this subforum. There are 2100s that have upgraded and obviously Netgate didn't find anything in testing so it's not every device. You can get the 23.01 firmware ahead of time to reinstall.

                        Pre-2.7.2/23.09: Only install packages for your version, or risk breaking it. Select your branch in System/Update/Update Settings.
                        When upgrading, allow 10-15 minutes to restart, or more depending on packages and device speed.
                        Upvote 👍 helpful posts!

                        N 1 Reply Last reply Reply Quote 1
                        • N
                          netboy @SteveITS
                          last edited by

                          @steveits OK. I guess I will watch this forum before I update.....

                          1 Reply Last reply Reply Quote 0
                          • M
                            mspeculatrix
                            last edited by

                            Naive question here: Given that I'm experiencing problems with the eMMC, is there any way I can log into a minimal BSD environment via the console and try reformatting that drive?

                            The SG-2100 is way out of warranty and effectively bricked at the moment, so it's not like I can make the situation worse.

                            B S 2 Replies Last reply Reply Quote 0
                            • B
                              bigsy @mspeculatrix
                              last edited by

                              @mspeculatrix If the eMMC is dead, will adding an m.2 sata drive not work for a fresh installation?

                              M 1 Reply Last reply Reply Quote 0
                              • S
                                SteveITS Rebel Alliance @mspeculatrix
                                last edited by SteveITS

                                @mspeculatrix you can reinstall using the firmware link I posted above.

                                Ps
                                https://docs.netgate.com/pfsense/en/latest/troubleshooting/index.html

                                Pre-2.7.2/23.09: Only install packages for your version, or risk breaking it. Select your branch in System/Update/Update Settings.
                                When upgrading, allow 10-15 minutes to restart, or more depending on packages and device speed.
                                Upvote 👍 helpful posts!

                                M 1 Reply Last reply Reply Quote 0
                                • M
                                  mspeculatrix @SteveITS
                                  last edited by

                                  @steveits I've already tried using 23.01 and 22.05. No dice.

                                  1 Reply Last reply Reply Quote 0
                                  • M
                                    mspeculatrix @bigsy
                                    last edited by

                                    @bigsy I hadn't thought of that. Might be worth dropping a few pennies on an M.2 SSD just to find out. If it doesn't work, I'm sure I can find a use for it.

                                    keyserK 1 Reply Last reply Reply Quote 0
                                    • keyserK
                                      keyser Rebel Alliance @mspeculatrix
                                      last edited by

                                      @mspeculatrix You can, and it will work. Once a M.2 SATA drive is fitted in it, the mmc0 wil effectively be disabled. It might prolong the boot phase though if the mmc0 stops responding all together.

                                      Love the no fuss of using the official appliances :-)

                                      M 1 Reply Last reply Reply Quote 0
                                      • M
                                        mspeculatrix @keyser
                                        last edited by

                                        @keyser Ok, thanks guys. SSD ordered from Amazon. I've already replaced the SG-2100, but it would be good to have a backup.

                                        M keyserK 3 Replies Last reply Reply Quote 0
                                        • M
                                          mcury @mspeculatrix
                                          last edited by

                                          @mspeculatrix https://docs.netgate.com/pfsense/en/latest/releases/23-01.html#errata-known-hardware-issues

                                          It seems that the PCI BUS won't work when using SG-2100 and 23.01.

                                          dead on arrival, nowhere to be found.

                                          keyserK 1 Reply Last reply Reply Quote 1
                                          • keyserK
                                            keyser Rebel Alliance @mcury
                                            last edited by

                                            @mcury Not in issue regarding the M.2 Sata port. Its the SOC’s M.2 SATA feature that drives this.

                                            Love the no fuss of using the official appliances :-)

                                            M 1 Reply Last reply Reply Quote 0
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