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    6100 - Flashing LEDs

    Scheduled Pinned Locked Moved Official Netgate® Hardware
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    • A
      awstott
      last edited by

      So I finally took the plunge and purchased an actual Negate device instead of running pfsense on my own hardware. I eagerly unboxed it and plugged in the shiny new 6100 that arrived in the mail today. I'm thinking I might have some kind of hardware issue though. The LEDS on the front are just flashing white and have been for quite some time and I notice the LED on the power brick seems to dim in time with the ones on the front of the device. I plugged in the USB console cable too but my computer doesn't even detect a new USB device.

      Any ideas before I contact the vendor I purchased this from and ask for an RMA?

      Thanks!

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      • A
        awstott
        last edited by

        Looks like it's a bad power supply - I found another 12V 5A power brick and I'm all booted up and ready to go.

        1 Reply Last reply Reply Quote 1
        • stephenw10S
          stephenw10 Netgate Administrator
          last edited by

          Did you open a ticket with us for that?
          https://www.netgate.com/tac-support-request

          Obviously you should get a functional PSU!

          Steve

          A 1 Reply Last reply Reply Quote 0
          • A
            awstott @stephenw10
            last edited by

            @stephenw10 I was just in the process of filling out the form on the website when I got the email you had replied to my post. I'll have the ticket submitted shortly.

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