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    The modem is not responding to "AT" at ModemCmd: label.

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    • G
      gusIT
      last edited by

      Hello guys
      I'm trying to set up a 4G chip on my hardware. I follow the step by step available on the Netgate website, but it doesn't work. I don't know where to run!
      An important detail is that my hardware is not available in the list of "Known Working 3G-4G Modems" available at https://docs.netgate.com/pfsense/en/latest/cellular/hardware.html
      The error message in /var/log/ppp.log is this one that reads "CHAT: The modem is not responding to "AT" at ModemCmd: label.".
      Thanks for any help..
      Thanks

      1 Reply Last reply Reply Quote 0
      • Dobby_D
        Dobby_
        last edited by

        PC Engines APU3/APU4 with 4g/3g/LTE module

        pfSense 4G WAN configuration

        LTE troubleshooting on pfSense

        PC Engines APU boards related, but you will be
        getting out also something for you, I hope so.

        #~. @Dobby

        Turris Omnia - 4 Ports - 2 GB RAM / TurrisOS 7 Release (Btrfs)
        PC Engines APU4D4 - 4 Ports - 4 GB RAM / pfSense CE 2.7.2 Release (ZFS)
        PC Engines APU6B4 - 4 Ports - 4 GB RAM / pfSense+ (Plus) 24.03_1 Release (ZFS)

        1 Reply Last reply Reply Quote 0
        • stephenw10S
          stephenw10 Netgate Administrator
          last edited by

          What modem are you using? In what device?

          Steve

          1 Reply Last reply Reply Quote 0
          • G
            gusIT
            last edited by

            Hello guys,
            @Dobby_ thanks for the help!
            @stephenw10 is not a modem specifically. After reading the posts that the friend mentioned here, I realized that I would have to have an antenna for the chip to work. It seemed so obvious, didn't it?
            The equipment is an Elsky j19e4l-j1900 mini-itx board
            http://en.miniboard.cn/wap/product/?28_100.html
            https://portuguese.alibaba.com/product-detail/ELSKY-Mini-Itx-Firewall-mini-board-1600565715255.html

            Dobby_D 1 Reply Last reply Reply Quote 0
            • G
              gusIT
              last edited by gusIT

              I'm trying to use a wireless card as an "antenna".
              Tested with an Askey WLL3140-D4
              Model no. AR5BXB61 (AR5006EG Mini PCIe reference)

              1 Reply Last reply Reply Quote 0
              • G
                gusIT
                last edited by

                My biggest question is:
                How to find out what the init string is?

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                • stephenw10S
                  stephenw10 Netgate Administrator
                  last edited by

                  Nothing you have listed there appears to be a modem. So there is no 'init string'.

                  Are you trying to setup WIFI?

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                  • Dobby_D
                    Dobby_ @gusIT
                    last edited by Dobby_

                    @gusIT said in The modem is not responding to "AT" at ModemCmd: label.:

                    I realized that I would have to have an antenna for the chip to work. It seemed so obvious, didn't it?

                    For any card such WiFi (Wireless LAN) or LTE (Modem)
                    you will need even a qualified antenna, that is matching
                    to that hardware. And on top of all you may need the
                    right antenna matching the right "standard" (miniPCIe or M.2).

                    Antennas for M.2 hardware are different from the antennas
                    for miniPCIe hardware, this is important because they are
                    grounding the cards and work well only the right MHF
                    standard was chosen.

                    The equipment is an Elsky j19e4l-j1900 mini-itx board
                    http://en.miniboard.cn/wap/product/?28_100.html
                    https://portuguese.alibaba.com/product-detail/ELSKY-Mini-Itx-Firewall-mini-board-1600565715255.html

                    The mainboard is ok.
                    The card is an miniPCIe WiFi card and not a modem.
                    Be careful connecting and empower the card, without
                    connecting any antenna right on.

                    This card here is a modem called Sierra Wireless MC7710

                    #~. @Dobby

                    Turris Omnia - 4 Ports - 2 GB RAM / TurrisOS 7 Release (Btrfs)
                    PC Engines APU4D4 - 4 Ports - 4 GB RAM / pfSense CE 2.7.2 Release (ZFS)
                    PC Engines APU6B4 - 4 Ports - 4 GB RAM / pfSense+ (Plus) 24.03_1 Release (ZFS)

                    G 1 Reply Last reply Reply Quote 0
                    • G
                      gusIT @Dobby_
                      last edited by

                      @Dobby_ I think I understand!
                      I need a miniPCIe modem, not just any miniPCIe card.
                      I'm going to buy a miniPCIe modem and do new tests!
                      And what about the init string, how do I find out the specific one for the modem I use?

                      Dobby_D 1 Reply Last reply Reply Quote 0
                      • stephenw10S
                        stephenw10 Netgate Administrator
                        last edited by

                        Most modems will work with the included default string.

                        1 Reply Last reply Reply Quote 1
                        • Dobby_D
                          Dobby_ @gusIT
                          last edited by

                          @gusIT said in The modem is not responding to "AT" at ModemCmd: label.:

                          And what about the init string, how do I find out the specific one for the modem I use?

                          If you go into troubles you may need it or let us say another
                          then the "default" one.

                          #~. @Dobby

                          Turris Omnia - 4 Ports - 2 GB RAM / TurrisOS 7 Release (Btrfs)
                          PC Engines APU4D4 - 4 Ports - 4 GB RAM / pfSense CE 2.7.2 Release (ZFS)
                          PC Engines APU6B4 - 4 Ports - 4 GB RAM / pfSense+ (Plus) 24.03_1 Release (ZFS)

                          1 Reply Last reply Reply Quote 1
                          • G
                            gusIT
                            last edited by

                            Thanks a lot for the help gentlemen!

                            1 Reply Last reply Reply Quote 0
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