Wan periodic reset causes system reboot.

[AlexanderK]

@RobbieTT
i encountered this issue.....

was trying to replicate the issue...so....

[RobbieTT]

@AlexanderK said in Wan periodic reset causes system reboot.:

@RobbieTT
i encountered this issue.....

was trying to replicate the issue...so....

Just tried mine this morning and clicked the System / Update menu only to be greeted by this:

Seems like things are getting worse.

~~@stephenw10 - Do you happen to know why I have lost access to the firmware update page?

It looks like a possible local config issue at my end but before I run in circles I just want to check if the mothership is undergoing further revision.~~

[edit:] Ok, ignore the above as the normal page loads again and I've noticed that every function that hits the mothership is really slow at the moment. Even the forum is slow.

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[RobbieTT]

@AlexanderK

Mine looks like this (once working properly):

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[AlexanderK]

@RobbieTT no you are already at 23.09. iam trying to upgrade from 23.05.1 to 23.09 and not possible

[RobbieTT]

@AlexanderK said in Wan periodic reset causes system reboot.:

@RobbieTT no you are already at 23.09. iam trying to upgrade from 23.05.1 to 23.09 and not possible

It looks that way.

We find ourselves in curious times with all things Netgate.

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[stephenw10]

There was some outage early this morning. The forum was unavailable for a short time. It could also have prevented updates.

@AlexanderK Are you able to see packages at all? Send me your NDI in chat and I'll check it.

Steve

[AlexanderK]

@stephenw10 thanks but i have reverted to ce

[AlexanderK]

@stephenw10 i could install 23.09 and enabled ipv6.
I have, with 23.09 crash reports after reboot.

Do you want to send you the files?

[stephenw10]

Sure I'd li(k)e to see those You can upload them here: https://nc.netgate.com/nextcloud/index.php/s/ywzFPM3F8GZnRdb

Are you seeing the same behaviour as 23.05.1?

[RobbieTT]

@stephenw10 said in Wan periodic reset causes system reboot.:

Sure I'd lie to see those

Probably an extreme measure but we appreciate your commitment!

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[stephenw10]

Doh!

[AlexanderK]

@stephenw10
yes exactly the same
i had 2 crashes. will upload them

done!
please check and let me know

[stephenw10]

Ok I see them. Checking....

[stephenw10]

Ok one of those is different. It looks like this: https://redmine.pfsense.org/issues/14917
Almost certainly because you're running PIMD. Are you able to test running without PIMD?

That and the PPPoE bug are likely related if not actually the same root cause IMO. The interface is detached without closing/clearing the connections on it.

[AlexanderK]

@stephenw10
What is the PIMD?

The issue with PPPOE is that i reset my connection everything night at 3 am. After resetting i have kernel panic and reboot

[stephenw10]

@AlexanderK said in Wan periodic reset causes system reboot.:

What is the PIMD?

It's a package you have installed:

<118> Starting package PIMD...done.

I note you also have the UDP broadcast-relay installed and those things server similar functions. You probably don't need both.
I have only seen that multicast routing bug caused by PIMD or IGMPProxy though.

[AlexanderK]

@stephenw10

removed both and will check

[AlexanderK]

@stephenw10 again reboot and crash report.
Should i uploaded them again?

Drop link was valid so i uploaded them.
Please have a look

[stephenw10]

Ok that is almost certainly the PPPoE + IPv6 crash:

db:1:pfs> bt
Tracing pid 12 tid 100040 td 0xfffffe0082a58740
kdb_enter() at kdb_enter+0x32/frame 0xfffffe00828f4900
vpanic() at vpanic+0x163/frame 0xfffffe00828f4a30
panic() at panic+0x43/frame 0xfffffe00828f4a90
trap_fatal() at trap_fatal+0x40c/frame 0xfffffe00828f4af0
trap_pfault() at trap_pfault+0x4f/frame 0xfffffe00828f4b50
calltrap() at calltrap+0x8/frame 0xfffffe00828f4b50
--- trap 0xc, rip = 0xffffffff80f4fc82, rsp = 0xfffffe00828f4c20, rbp = 0xfffffe00828f4d10 ---
ip6_forward() at ip6_forward+0x7b2/frame 0xfffffe00828f4d10
ip6_input() at ip6_input+0xa57/frame 0xfffffe00828f4df0
swi_net() at swi_net+0x128/frame 0xfffffe00828f4e60
ithread_loop() at ithread_loop+0x257/frame 0xfffffe00828f4ef0
fork_exit() at fork_exit+0x7f/frame 0xfffffe00828f4f30
fork_trampoline() at fork_trampoline+0xe/frame 0xfffffe00828f4f30
--- trap 0x8d480045, rip = 0x9c840f33384400, rsp = 0x373844ce8b410000, rbp = 0x51e8d48b49000000 ---

https://redmine.pfsense.org/issues/14431

I assume your PPPoE link went down at that time?

[AlexanderK]

@stephenw10 yes every night at 3 a.m. i reset my wan connection
So you have found the bug we are discussing about?