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    NUT Package (2.8.1 and above)

    UPS Tools
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    • H
      hspindel
      last edited by

      Not sure if this is a reasonable forum to post this in, but maybe somebody has a helpful idea.

      I have NUT 2.8.2.1 installed on pfSense+ (Netgate 8200).

      I have three Synology units in my network. Two DS120j and one DS1522. Both of the DS120j can see the NUT server and configure it. The DS1522 just reports "No UPS is connected." Settings are identical in all Synology. I have tried disabling the firewall in the DS1522 (although the DS120j are happy with firewall enabled).

      Any suggestions on what to look for?

      H 1 Reply Last reply Reply Quote 0
      • dennypageD
        dennypage
        last edited by

        Hey all,

        Sorry, but I am out of the loop with whatever change just happened. I tried to get the update locked in before my trip, but it didn’t happen. I won’t be able to work on an update until the week of the 19th.

        In the interim, if you have an outstanding issue I suggest looking earlier in this thread for executables that I posted several weeks ago.

        Again, sorry for the upheaval.

        Denny

        I 1 Reply Last reply Reply Quote 0
        • I
          incith @dennypage
          last edited by incith

          @dennypage when I try to service nut onestart..

          I tried chmod everything to 0777

          Network UPS Tools - UPS driver controller 2.8.1.1
          Network UPS Tools - Tripp Lite OMNIVS / SMARTPRO driver 0.35 (2.8.1.1)
          Warning: This is an experimental driver.
          Some features may not function correctly.

          libusb1: Could not open any HID devices: insufficient permissions on everything
          No matching USB/HID UPS found
          upsnotify: failed to notify about state 4: no notification tech defined, will not spam more about it
          Driver failed to start (exit status=1)
          /usr/local/etc/rc.d/nut: WARNING: failed precmd routine for nut

          dennypageD 2 Replies Last reply Reply Quote 0
          • dennypageD
            dennypage
            last edited by

            Quick note: Based on a notice I just received from my own firewall, it might be worthwhile to thy

            pkg upgrade

            from the command line and then re-save the config.

            1 Reply Last reply Reply Quote 0
            • H
              hspindel @hspindel
              last edited by

              @hspindel said in NUT Package (2.8.1 and above):

              Not sure if this is a reasonable forum to post this in, but maybe somebody has a helpful idea.

              I have NUT 2.8.2.1 installed on pfSense+ (Netgate 8200).

              I have three Synology units in my network. Two DS120j and one DS1522. Both of the DS120j can see the NUT server and configure it. The DS1522 just reports "No UPS is connected." Settings are identical in all Synology. I have tried disabling the firewall in the DS1522 (although the DS120j are happy with firewall enabled).

              Any suggestions on what to look for?

              I have some additional clues:

              upsc NUTIP returns Connection Refused on DS1522, returns correct status on other Synologies.

              telnet NUTIP 3493 returns Connection Refused on DS1522, connects to NUT server from any other computer on the network.

              It appears to me that this is not an issue with pfSense (on which the NUT server is running) since it works for every device except the DS1522. I tried adding a special firewall rule to pfSense, but it made no difference. My guess is something is wrong with the DS1522's request.

              1 Reply Last reply Reply Quote 0
              • I
                incith
                last edited by 

                curl -O https://pkg01-atx.netgate.com/pfSense_v2_7_1_amd64-pfSense_v2_7_1/All/pfSense-pkg-nut-2.8.2.pkg

curl -O https://pkg01-atx.netgate.com/pfSense_v2_7_1_amd64-pfSense_v2_7_1/All/nut-devel-2023.10.07_1.pkg

pkg install -f ./nut-devel-2023.10.07_1.pkg
pkg install -f ./pfSense-pkg-nut-2.8.2.pkg

                You may just need nut-devel...I did both. UPS is back online.

                I 1 Reply Last reply Reply Quote 1
                • I
                  incith @incith
                  last edited by

                  @incith said in NUT Package (2.8.1 and above):

                  curl -O https://pkg01-atx.netgate.com/pfSense_v2_7_1_amd64-pfSense_v2_7_1/All/pfSense-pkg-nut-2.8.2.pkg

curl -O https://pkg01-atx.netgate.com/pfSense_v2_7_1_amd64-pfSense_v2_7_1/All/nut-devel-2023.10.07_1.pkg

pkg install -f ./nut-devel-2023.10.07_1.pkg
pkg install -f ./pfSense-pkg-nut-2.8.2.pkg

                  You may just need nut-devel...I did both. UPS is back online.

                  Update/Edit: noticing that nut is not listed in my Package manager after this. May need to just do a pkg remove pfSense-pkg-nut nut-devel in a few weeks once a fix is posted. Not sure honestly.

                  1 Reply Last reply Reply Quote 0
                  • dennypageD
                    dennypage
                    last edited by

                    @incith, @LanterIT, @ha11oga11o

                    If you are still having a problem with the current package, can you post your configs please?

                    Also, can you please confirm that you performed the

                    pkg upgrade

                    step mentioned above?

                    L 1 Reply Last reply Reply Quote 0
                    • dennypageD
                      dennypage @incith
                      last edited by

                      @incith said in NUT Package (2.8.1 and above):

                      libusb1: Could not open any HID devices: insufficient permissions on everything
                      No matching USB/HID UPS found

                      This indicates that the USB device could not be opened.

                      Did you say if you are running as root?
                      Also, have you checked to see if there is a quirk registered for your UPS?

                      A 1 Reply Last reply Reply Quote 0
                      • A
                        apremselaar @dennypage
                        last edited by

                        @dennypage I have the same symptoms with the tripplite_usb driver.
                        I have a quirk registered and "user=root" in the config file.

                        it worked without issue with version 2.8.2 and stopped working with 2.8.2_1 (as previously reported by others)

                        I've tried unplugging the UPS' USB cable and plugging it back in. I've tried manually loading the driver as the root user, the netgate (in my case the 4100) recognizes that the UPS is connected and on ugen0.2

                        I haven't attempted a downgrade yet to get it working again, I've just stopped the NUT daemon for now but I would like for this to be working again.

                        dennypageD 1 Reply Last reply Reply Quote 0
                        • dennypageD
                          dennypage @apremselaar
                          last edited by

                          @apremselaar said in NUT Package (2.8.1 and above):

                          I have the same symptoms with the tripplite_usb driver.
                          I have a quirk registered and "user=root" in the config file.

                          Thank you for letting me know. I do appreciate it.

                          Can you please let me know what UPS model you have?

                          Also, can you let me know the output from "usbconfig -v" please? Thanks

                          A 1 Reply Last reply Reply Quote 0
                          • A
                            apremselaar @dennypage
                            last edited by

                            @dennypage Sure. I have a Tripp Lite Smart500RT1U

                            here's the output of usbconfig -v:

                            ugen0.1: <Intel XHCI root HUB> at usbus0, cfg=0 md=HOST spd=SUPER (5.0Gbps) pwr=SAVE (0mA)
ugen0.1.0: uhub0: <Intel XHCI root HUB, class 9/0, rev 3.00/1.00, addr 1>

  bLength = 0x0012
  bDescriptorType = 0x0001
  bcdUSB = 0x0300
  bDeviceClass = 0x0009  <HUB>
  bDeviceSubClass = 0x0000
  bDeviceProtocol = 0x0003
  bMaxPacketSize0 = 0x0009
  idVendor = 0x0000
  idProduct = 0x0000
  bcdDevice = 0x0100
  iManufacturer = 0x0001  <Intel>
  iProduct = 0x0002  <XHCI root HUB>
  iSerialNumber = 0x0000  <no string>
  bNumConfigurations = 0x0001


 Configuration index 0

    bLength = 0x0009
    bDescriptorType = 0x0002
    wTotalLength = 0x001f
    bNumInterfaces = 0x0001
    bConfigurationValue = 0x0001
    iConfiguration = 0x0000  <no string>
    bmAttributes = 0x0040
    bMaxPower = 0x0000

    Interface 0
      bLength = 0x0009
      bDescriptorType = 0x0004
      bInterfaceNumber = 0x0000
      bAlternateSetting = 0x0000
      bNumEndpoints = 0x0001
      bInterfaceClass = 0x0009  <HUB>
      bInterfaceSubClass = 0x0000
      bInterfaceProtocol = 0x0000
      iInterface = 0x0000  <no string>

     Endpoint 0
        bLength = 0x0007
        bDescriptorType = 0x0005
        bEndpointAddress = 0x0081  <IN>
        bmAttributes = 0x0003  <INTERRUPT>
        wMaxPacketSize = 0x0002
        bInterval = 0x00ff
        bRefresh = 0x0000
        bSynchAddress = 0x0000

      Additional Descriptor

      bLength = 0x06
      bDescriptorType = 0x30
      bDescriptorSubType = 0x00
       RAW dump:
       0x00 | 0x06, 0x30, 0x00, 0x00, 0x00, 0x00




ugen0.2: <Tripp Lite TRIPP LITE SMART500RT1U> at usbus0, cfg=0 md=HOST spd=LOW (1.5Mbps) pwr=ON (0mA)

  bLength = 0x0012
  bDescriptorType = 0x0001
  bcdUSB = 0x0110
  bDeviceClass = 0x0000  <Probed by interface class>
  bDeviceSubClass = 0x0000
  bDeviceProtocol = 0x0000
  bMaxPacketSize0 = 0x0008
  idVendor = 0x09ae
  idProduct = 0x0001
  bcdDevice = 0x000a
  iManufacturer = 0x0001  <Tripp Lite >
  iProduct = 0x0002  <TRIPP LITE SMART500RT1U >
  iSerialNumber = 0x0000  <no string>
  bNumConfigurations = 0x0001


 Configuration index 0

    bLength = 0x0009
    bDescriptorType = 0x0002
    wTotalLength = 0x0022
    bNumInterfaces = 0x0001
    bConfigurationValue = 0x0001
    iConfiguration = 0x0000  <no string>
    bmAttributes = 0x00c0
    bMaxPower = 0x0000

    Interface 0
      bLength = 0x0009
      bDescriptorType = 0x0004
      bInterfaceNumber = 0x0000
      bAlternateSetting = 0x0000
      bNumEndpoints = 0x0001
      bInterfaceClass = 0x0003  <HID device>
      bInterfaceSubClass = 0x0000
      bInterfaceProtocol = 0x0000
      iInterface = 0x0000  <no string>

      Additional Descriptor

      bLength = 0x09
      bDescriptorType = 0x21
      bDescriptorSubType = 0x10
       RAW dump:
       0x00 | 0x09, 0x21, 0x10, 0x01, 0x00, 0x01, 0x22, 0x34,
       0x08 | 0x00

     Endpoint 0
        bLength = 0x0007
        bDescriptorType = 0x0005
        bEndpointAddress = 0x0081  <IN>
        bmAttributes = 0x0003  <INTERRUPT>
        wMaxPacketSize = 0x0008
        bInterval = 0x000a
        bRefresh = 0x0000
        bSynchAddress = 0x0000

                            Thanks.

                            GertjanG dennypageD 2 Replies Last reply Reply Quote 0
                            • GertjanG
                              Gertjan @apremselaar
                              last edited by

                              @apremselaar said in NUT Package (2.8.1 and above):

                              ugen0.1: <Intel XHCI root HUB> at usbus0, cfg=0 md=HOST spd=SUPER (5.0Gbps) pwr=SAVE (0mA)
                              ugen0.1.0: uhub0: <Intel XHCI root HUB, class 9/0, rev 3.00/1.00, addr 1>

                              bLength = 0x0012
                              bDescriptorType = 0x0001
                              bcdUSB = 0x0300
                              bDeviceClass = 0x0009 <HUB>
                              bDeviceSubClass = 0x0000
                              bDeviceProtocol = 0x0003
                              bMaxPacketSize0 = 0x0009
                              idVendor = 0x0000
                              idProduct = 0x0000
                              bcdDevice = 0x0100
                              iManufacturer = 0x0001 <Intel>
                              iProduct = 0x0002 <XHCI root HUB>
                              iSerialNumber = 0x0000 <no string>
                              bNumConfigurations = 0x0001

                              That's just the main USB on board concentrator (see this as a USB switch).

                              Typically, you would see the connected devices, like mouse, keyboard, and in my case : an UPS :

                              [23.09.1-RELEASE][root@pfSense.bhf.tld]/root: usbconfig -v
ugen0.1: <Intel XHCI root HUB> at usbus0, cfg=0 md=HOST spd=SUPER (5.0Gbps) pwr=SAVE (0mA)
ugen0.1.0: uhub0: <Intel XHCI root HUB, class 9/0, rev 3.00/1.00, addr 1>

  bLength = 0x0012
  bDescriptorType = 0x0001
  bcdUSB = 0x0300
  bDeviceClass = 0x0009  <HUB>
  bDeviceSubClass = 0x0000
  bDeviceProtocol = 0x0003
  bMaxPacketSize0 = 0x0009
  idVendor = 0x0000
  idProduct = 0x0000
  bcdDevice = 0x0100
  iManufacturer = 0x0001  <Intel>
  iProduct = 0x0002  <XHCI root HUB>
  iSerialNumber = 0x0000  <no string>
  bNumConfigurations = 0x0001


 Configuration index 0

    bLength = 0x0009
    bDescriptorType = 0x0002
    wTotalLength = 0x001f
    bNumInterfaces = 0x0001
    bConfigurationValue = 0x0001
    iConfiguration = 0x0000  <no string>
    bmAttributes = 0x0040
    bMaxPower = 0x0000

    Interface 0
      bLength = 0x0009
      bDescriptorType = 0x0004
      bInterfaceNumber = 0x0000
      bAlternateSetting = 0x0000
      bNumEndpoints = 0x0001
      bInterfaceClass = 0x0009  <HUB>
      bInterfaceSubClass = 0x0000
      bInterfaceProtocol = 0x0000
      iInterface = 0x0000  <no string>

     Endpoint 0
        bLength = 0x0007
        bDescriptorType = 0x0005
        bEndpointAddress = 0x0081  <IN>
        bmAttributes = 0x0003  <INTERRUPT>
        wMaxPacketSize = 0x0002
        bInterval = 0x00ff
        bRefresh = 0x0000
        bSynchAddress = 0x0000

      Additional Descriptor

      bLength = 0x06
      bDescriptorType = 0x30
      bDescriptorSubType = 0x00
       RAW dump:
       0x00 | 0x06, 0x30, 0x00, 0x00, 0x00, 0x00




ugen0.2: <American Power Conversion Back-UPS XS 700U   FW:924.Z5 .I USB FW:Z5> at usbus0, cfg=0 md=HOST spd=LOW (1.5Mbps) pwr=ON (24mA)

  bLength = 0x0012
  bDescriptorType = 0x0001
  bcdUSB = 0x0110
  bDeviceClass = 0x0000  <Probed by interface class>
  bDeviceSubClass = 0x0000
  bDeviceProtocol = 0x0000
  bMaxPacketSize0 = 0x0008
  idVendor = 0x051d
  idProduct = 0x0002
  bcdDevice = 0x0106
  iManufacturer = 0x0003  <American Power Conversion>
  iProduct = 0x0001  <Back-UPS XS 700U   FW:924.Z5 .I USB FW:Z5 >
  iSerialNumber = 0x0002  <3B1926X61525  >
  bNumConfigurations = 0x0001


 Configuration index 0

    bLength = 0x0009
    bDescriptorType = 0x0002
    wTotalLength = 0x0022
    bNumInterfaces = 0x0001
    bConfigurationValue = 0x0001
    iConfiguration = 0x0000  <no string>
    bmAttributes = 0x00e0
    bMaxPower = 0x000c

    Interface 0
      bLength = 0x0009
      bDescriptorType = 0x0004
      bInterfaceNumber = 0x0000
      bAlternateSetting = 0x0000
      bNumEndpoints = 0x0001
      bInterfaceClass = 0x0003  <HID device>
      bInterfaceSubClass = 0x0000
      bInterfaceProtocol = 0x0000
      iInterface = 0x0000  <no string>

      Additional Descriptor

      bLength = 0x09
      bDescriptorType = 0x21
      bDescriptorSubType = 0x10
       RAW dump:
       0x00 | 0x09, 0x21, 0x10, 0x01, 0x21, 0x01, 0x22, 0x05,
       0x08 | 0x04

     Endpoint 0
        bLength = 0x0007
        bDescriptorType = 0x0005
        bEndpointAddress = 0x0081  <IN>
        bmAttributes = 0x0003  <INTERRUPT>
        wMaxPacketSize = 0x0006
        bInterval = 0x000a
        bRefresh = 0x0000
        bSynchAddress = 0x0000

                              I tend to say : on a low level, USB didn't notice that there was a device (your UPS) connected.
                              NUT wouldn't see t neither then ...

                              No "help me" PM's please. Use the forum, the community will thank you.
                              Edit : and where are the logs ??

                              1 Reply Last reply Reply Quote 0
                              • dennypageD
                                dennypage @apremselaar
                                last edited by

                                @apremselaar said in NUT Package (2.8.1 and above):

                                Smart500RT1U

                                I assume that this is one of the older non HID units that require tripplite_usb rather than usbhid-ups.

                                Can you show the logs from your test please?

                                grep tripplite_usb /var/log/system.log

                                Thanks

                                A 1 Reply Last reply Reply Quote 0
                                • dennypageD
                                  dennypage @incith
                                  last edited by

                                  @incith Can you show the logs from the driver for your failed attempt to use the current version? Thanks.

                                  1 Reply Last reply Reply Quote 0
                                  • A
                                    apremselaar @dennypage
                                    last edited by

                                    @dennypage here is the output of grep tripplite_usb /var/log/system.log*:

                                    /var/log/system.log:Feb 19 08:56:06 pfs upsd[10877]: Can't connect to UPS [RackTripp] (tripplite_usb-RackTripp): No such file or directory
/var/log/system.log.1:Feb 14 11:12:30 pfs upsd[13538]: Can't connect to UPS [RackTripp] (tripplite_usb-RackTripp): No such file or directory
/var/log/system.log.1:Feb 14 11:18:48 pfs upsd[69465]: Can't connect to UPS [RackTripp] (tripplite_usb-RackTripp): No such file or directory
/var/log/system.log.1:Feb 15 16:52:52 pfs upsd[71312]: Can't connect to UPS [RackTripp] (tripplite_usb-RackTripp): No such file or directory
/var/log/system.log.1:Feb 15 16:53:06 pfs upsd[87990]: Can't connect to UPS [RackTripp] (tripplite_usb-RackTripp): No such file or directory
/var/log/system.log.2:Feb 14 10:53:40 pfs upsd[47040]: Can't connect to UPS [RackTripp] (tripplite_usb-RackTripp): No such file or directory
/var/log/system.log.2:Feb 14 10:56:29 pfs upsd[41261]: Can't connect to UPS [RackTripp] (tripplite_usb-RackTripp): No such file or directory
/var/log/system.log.2:Feb 14 11:06:41 pfs upsd[45559]: Can't connect to UPS [RackTripp] (tripplite_usb-RackTripp): No such file or directory
/var/log/system.log.3:Feb 13 10:17:19 pfs tripplite_usb[79064]: Signal 15: exiting
/var/log/system.log.3:Feb 13 10:17:52 pfs upsd[13641]: Can't connect to UPS [RackTripp] (tripplite_usb-RackTripp): No such file or directory
/var/log/system.log.3:Feb 13 10:17:55 pfs upsd[30664]: Can't connect to UPS [RackTripp] (tripplite_usb-RackTripp): No such file or directory
/var/log/system.log.3:Feb 13 10:19:04 pfs upsd[84876]: Can't connect to UPS [RackTripp] (tripplite_usb-RackTripp): No such file or directory
/var/log/system.log.3:Feb 13 10:20:38 pfs upsd[48093]: Can't connect to UPS [RackTripp] (tripplite_usb-RackTripp): No such file or directory
/var/log/system.log.3:Feb 13 10:21:59 pfs upsd[38797]: Can't connect to UPS [RackTripp] (tripplite_usb-RackTripp): No such file or directory
/var/log/system.log.3:Feb 13 10:22:02 pfs upsd[50219]: Can't connect to UPS [RackTripp] (tripplite_usb-RackTripp): No such file or directory
/var/log/system.log.3:Feb 13 10:22:07 pfs upsd[79386]: Can't connect to UPS [RackTripp] (tripplite_usb-RackTripp): No such file or directory
/var/log/system.log.3:Feb 13 10:25:23 pfs upsd[75920]: Can't connect to UPS [RackTripp] (tripplite_usb-RackTripp): No such file or directory
/var/log/system.log.3:Feb 13 10:30:24 pfs upsd[76037]: Can't connect to UPS [RackTripp] (tripplite_usb-RackTripp): No such file or directory
/var/log/system.log.3:Feb 13 10:35:25 pfs upsd[76037]: Can't connect to UPS [RackTripp] (tripplite_usb-RackTripp): No such file or directory
/var/log/system.log.3:Feb 13 10:40:26 pfs upsd[76037]: Can't connect to UPS [RackTripp] (tripplite_usb-RackTripp): No such file or directory
/var/log/system.log.3:Feb 13 14:51:33 pfs upsd[18479]: Can't connect to UPS [RackTripp] (tripplite_usb-RackTripp): No such file or directory
/var/log/system.log.3:Feb 13 14:53:28 pfs upsd[50130]: Can't connect to UPS [RackTripp] (tripplite_usb-RackTripp): No such file or directory
/var/log/system.log.3:Feb 13 14:57:43 pfs upsd[81124]: Can't connect to UPS [RackTripp] (tripplite_usb-RackTripp): No such file or directory
/var/log/system.log.3:Feb 13 14:59:23 pfs upsd[1010]: Can't connect to UPS [RackTripp] (tripplite_usb-RackTripp): No such file or directory
/var/log/system.log.3:Feb 13 15:08:40 pfs upsd[13672]: Can't connect to UPS [RackTripp] (tripplite_usb-RackTripp): No such file or directory

                                    Thanks

                                    dennypageD 1 Reply Last reply Reply Quote 0
                                    • dennypageD
                                      dennypage @apremselaar
                                      last edited by

                                      @apremselaar said in NUT Package (2.8.1 and above):

                                      /var/log/system.log.3:Feb 13 10:17:19 pfs tripplite_usb[79064]: Signal 15: exiting

                                      Unfortunately the only log entry from the tripplite_usb process is an exit signal.

                                      It's more complicated, but would you try the following?

                                      First, this insures that the nut service is running:

                                      /usr/local/etc/rc.d/nut.sh restart

                                      This kills any driver that may be running:

                                      killall tripplite_usb

                                      This starts the tripplite_usb driver in debug mode:

                                      /usr/local/libexec/nut/tripplite_usb -D -a RackTripp

                                      The driver will output debug information in the shell. Let it run for a few seconds, then you can kill it. Please post the output. Thanks.

                                      A 1 Reply Last reply Reply Quote 0
                                      • A
                                        apremselaar @dennypage
                                        last edited by

                                        @dennypage Thanks for all of your assistance with this issue. Here is the output you requested:

                                        [23.09.1-RELEASE][root@pfs.internal]/root: /usr/local/libexec/nut/tripplite_usb -D -a RackTripp
Network UPS Tools - Tripp Lite OMNIVS / SMARTPRO driver 0.35 (2.8.1.1)
Warning: This is an experimental driver.
Some features may not function correctly.

   0.000000	[D1] testval_reloadable: setting 'user' exists and differs: new value 'root' vs. 'nut'
   0.000018	[D1] Overriding previously specified user 'nut' with 'root' specified in global section
   0.000047	[D1] Network UPS Tools version 2.8.1.1 (release/snapshot of 2.8.1.1) built with FreeBSD clang version 16.0.6 (https://github.com/llvm/llvm-project.git llvmorg-16.0.6-0-g7cbf1a259152); Target: x86_64-unknown-freebsd14.0; Thread model: posix and configured with flags: --sysconfdir=/usr/local/etc/nut --program-transform-name= --localstatedir=/var/db/nut --datadir=/usr/local/etc/nut --with-devd-dir=/usr/local/etc/devd --with-drvpath=/usr/local/libexec/nut --with-statepath=/var/db/nut --with-altpidpath=/var/db/nut --with-pidpath=/var/db/nut --with-pkgconfig-dir=/usr/local/libdata/pkgconfig --with-user=nut --with-group=nut --with-python=/usr/local/bin/python3.11 --without-python2 --with-python3=/usr/local/bin/python3.11 --without-nut_monitor --with-ltdl --with-nut-scanner --with-avahi --with-cgi --with-cgipath=/usr/local/www/cgi-bin/nut --with-htmlpath=/usr/local/www/nut --with-gd-includes=-I/usr/local/include --with-gd-libs='-L/usr/local/lib -lgd' --without-dev --without-freeipmi --without-ipmi --with-doc=no --with-modbus --with-neon --without-nss --with-openssl --with-powerman --with-serial --with-snmp --with-usb=auto --prefix=/usr/local --mandir=/usr/local/man --disable-silent-rules --infodir=/usr/local/share/info/ --build=amd64-portbld-freebsd14.0
   0.000061	[D1] debug level is '1'
   0.000492	[D1] Succeeded to become_user(root): now UID=0 GID=0
   0.000830	[D1] nut_libusb_open: invalid libusb bus number 0
   0.049407	libusb1: Could not open any HID devices: insufficient permissions on everything
   0.049435	No matching USB/HID UPS found
   0.049457	upsnotify: failed to notify about state 4: no notification tech defined, will not spam more about it
[23.09.1-RELEASE][root@pfs.internal]/root:

                                        and in case it's helpful, my ups.conf:

                                        [23.09.1-RELEASE][root@pfs.internal]/root: cat /usr/local/etc/nut/ups.conf
user=root

[RackTripp]
driver=tripplite_usb
port=auto
                                        dennypageD 1 Reply Last reply Reply Quote 0
                                        • dennypageD
                                          dennypage @apremselaar
                                          last edited by

                                          @apremselaar Thank you. While I research, would you repeat the test without "user=root" please?

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                                          • A
                                            apremselaar @dennypage
                                            last edited by

                                            @dennypage Here is the output with "user=root" removed:

                                            [23.09.1-RELEASE][root@pfs.internal]/root: /usr/local/libexec/nut/tripplite_usb -D -a RackTripp
Network UPS Tools - Tripp Lite OMNIVS / SMARTPRO driver 0.35 (2.8.1.1)
Warning: This is an experimental driver.
Some features may not function correctly.

   0.000000	[D1] Network UPS Tools version 2.8.1.1 (release/snapshot of 2.8.1.1) built with FreeBSD clang version 16.0.6 (https://github.com/llvm/llvm-project.git llvmorg-16.0.6-0-g7cbf1a259152); Target: x86_64-unknown-freebsd14.0; Thread model: posix and configured with flags: --sysconfdir=/usr/local/etc/nut --program-transform-name= --localstatedir=/var/db/nut --datadir=/usr/local/etc/nut --with-devd-dir=/usr/local/etc/devd --with-drvpath=/usr/local/libexec/nut --with-statepath=/var/db/nut --with-altpidpath=/var/db/nut --with-pidpath=/var/db/nut --with-pkgconfig-dir=/usr/local/libdata/pkgconfig --with-user=nut --with-group=nut --with-python=/usr/local/bin/python3.11 --without-python2 --with-python3=/usr/local/bin/python3.11 --without-nut_monitor --with-ltdl --with-nut-scanner --with-avahi --with-cgi --with-cgipath=/usr/local/www/cgi-bin/nut --with-htmlpath=/usr/local/www/nut --with-gd-includes=-I/usr/local/include --with-gd-libs='-L/usr/local/lib -lgd' --without-dev --without-freeipmi --without-ipmi --with-doc=no --with-modbus --with-neon --without-nss --with-openssl --with-powerman --with-serial --with-snmp --with-usb=auto --prefix=/usr/local --mandir=/usr/local/man --disable-silent-rules --infodir=/usr/local/share/info/ --build=amd64-portbld-freebsd14.0
   0.000055	[D1] debug level is '1'
   0.000556	[D1] Succeeded to become_user(nut): now UID=316 GID=316
   0.048106	libusb1: Could not open any HID devices: insufficient permissions on everything
   0.048125	No matching USB/HID UPS found
   0.048153	upsnotify: failed to notify about state 4: no notification tech defined, will not spam more about it
[23.09.1-RELEASE][root@pfs.internal]/root:
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