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    NUT Package (2.8.1 and above)

    Scheduled Pinned Locked Moved UPS Tools
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    • I
      incith @incith
      last edited by

      @incith said in NUT Package (2.8.1 and above):

      curl -O https://pkg01-atx.netgate.com/pfSense_v2_7_1_amd64-pfSense_v2_7_1/All/pfSense-pkg-nut-2.8.2.pkg
      
      curl -O https://pkg01-atx.netgate.com/pfSense_v2_7_1_amd64-pfSense_v2_7_1/All/nut-devel-2023.10.07_1.pkg
      
      pkg install -f ./nut-devel-2023.10.07_1.pkg
      pkg install -f ./pfSense-pkg-nut-2.8.2.pkg
      

      You may just need nut-devel...I did both. UPS is back online.

      Update/Edit: noticing that nut is not listed in my Package manager after this. May need to just do a pkg remove pfSense-pkg-nut nut-devel in a few weeks once a fix is posted. Not sure honestly.

      1 Reply Last reply Reply Quote 0
      • dennypageD
        dennypage
        last edited by

        @incith, @LanterIT, @ha11oga11o

        If you are still having a problem with the current package, can you post your configs please?

        Also, can you please confirm that you performed the

        pkg upgrade
        

        step mentioned above?

        L 1 Reply Last reply Reply Quote 0
        • dennypageD
          dennypage @incith
          last edited by

          @incith said in NUT Package (2.8.1 and above):

          libusb1: Could not open any HID devices: insufficient permissions on everything
          No matching USB/HID UPS found

          This indicates that the USB device could not be opened.

          Did you say if you are running as root?
          Also, have you checked to see if there is a quirk registered for your UPS?

          A 1 Reply Last reply Reply Quote 0
          • A
            apremselaar @dennypage
            last edited by

            @dennypage I have the same symptoms with the tripplite_usb driver.
            I have a quirk registered and "user=root" in the config file.

            it worked without issue with version 2.8.2 and stopped working with 2.8.2_1 (as previously reported by others)

            I've tried unplugging the UPS' USB cable and plugging it back in. I've tried manually loading the driver as the root user, the netgate (in my case the 4100) recognizes that the UPS is connected and on ugen0.2

            I haven't attempted a downgrade yet to get it working again, I've just stopped the NUT daemon for now but I would like for this to be working again.

            dennypageD 1 Reply Last reply Reply Quote 0
            • dennypageD
              dennypage @apremselaar
              last edited by

              @apremselaar said in NUT Package (2.8.1 and above):

              I have the same symptoms with the tripplite_usb driver.
              I have a quirk registered and "user=root" in the config file.

              Thank you for letting me know. I do appreciate it.

              Can you please let me know what UPS model you have?

              Also, can you let me know the output from "usbconfig -v" please? Thanks

              A 1 Reply Last reply Reply Quote 0
              • A
                apremselaar @dennypage
                last edited by

                @dennypage Sure. I have a Tripp Lite Smart500RT1U

                here's the output of usbconfig -v:

                ugen0.1: <Intel XHCI root HUB> at usbus0, cfg=0 md=HOST spd=SUPER (5.0Gbps) pwr=SAVE (0mA)
                ugen0.1.0: uhub0: <Intel XHCI root HUB, class 9/0, rev 3.00/1.00, addr 1>
                
                  bLength = 0x0012
                  bDescriptorType = 0x0001
                  bcdUSB = 0x0300
                  bDeviceClass = 0x0009  <HUB>
                  bDeviceSubClass = 0x0000
                  bDeviceProtocol = 0x0003
                  bMaxPacketSize0 = 0x0009
                  idVendor = 0x0000
                  idProduct = 0x0000
                  bcdDevice = 0x0100
                  iManufacturer = 0x0001  <Intel>
                  iProduct = 0x0002  <XHCI root HUB>
                  iSerialNumber = 0x0000  <no string>
                  bNumConfigurations = 0x0001
                
                
                 Configuration index 0
                
                    bLength = 0x0009
                    bDescriptorType = 0x0002
                    wTotalLength = 0x001f
                    bNumInterfaces = 0x0001
                    bConfigurationValue = 0x0001
                    iConfiguration = 0x0000  <no string>
                    bmAttributes = 0x0040
                    bMaxPower = 0x0000
                
                    Interface 0
                      bLength = 0x0009
                      bDescriptorType = 0x0004
                      bInterfaceNumber = 0x0000
                      bAlternateSetting = 0x0000
                      bNumEndpoints = 0x0001
                      bInterfaceClass = 0x0009  <HUB>
                      bInterfaceSubClass = 0x0000
                      bInterfaceProtocol = 0x0000
                      iInterface = 0x0000  <no string>
                
                     Endpoint 0
                        bLength = 0x0007
                        bDescriptorType = 0x0005
                        bEndpointAddress = 0x0081  <IN>
                        bmAttributes = 0x0003  <INTERRUPT>
                        wMaxPacketSize = 0x0002
                        bInterval = 0x00ff
                        bRefresh = 0x0000
                        bSynchAddress = 0x0000
                
                      Additional Descriptor
                
                      bLength = 0x06
                      bDescriptorType = 0x30
                      bDescriptorSubType = 0x00
                       RAW dump:
                       0x00 | 0x06, 0x30, 0x00, 0x00, 0x00, 0x00
                
                
                
                
                ugen0.2: <Tripp Lite TRIPP LITE SMART500RT1U> at usbus0, cfg=0 md=HOST spd=LOW (1.5Mbps) pwr=ON (0mA)
                
                  bLength = 0x0012
                  bDescriptorType = 0x0001
                  bcdUSB = 0x0110
                  bDeviceClass = 0x0000  <Probed by interface class>
                  bDeviceSubClass = 0x0000
                  bDeviceProtocol = 0x0000
                  bMaxPacketSize0 = 0x0008
                  idVendor = 0x09ae
                  idProduct = 0x0001
                  bcdDevice = 0x000a
                  iManufacturer = 0x0001  <Tripp Lite >
                  iProduct = 0x0002  <TRIPP LITE SMART500RT1U >
                  iSerialNumber = 0x0000  <no string>
                  bNumConfigurations = 0x0001
                
                
                 Configuration index 0
                
                    bLength = 0x0009
                    bDescriptorType = 0x0002
                    wTotalLength = 0x0022
                    bNumInterfaces = 0x0001
                    bConfigurationValue = 0x0001
                    iConfiguration = 0x0000  <no string>
                    bmAttributes = 0x00c0
                    bMaxPower = 0x0000
                
                    Interface 0
                      bLength = 0x0009
                      bDescriptorType = 0x0004
                      bInterfaceNumber = 0x0000
                      bAlternateSetting = 0x0000
                      bNumEndpoints = 0x0001
                      bInterfaceClass = 0x0003  <HID device>
                      bInterfaceSubClass = 0x0000
                      bInterfaceProtocol = 0x0000
                      iInterface = 0x0000  <no string>
                
                      Additional Descriptor
                
                      bLength = 0x09
                      bDescriptorType = 0x21
                      bDescriptorSubType = 0x10
                       RAW dump:
                       0x00 | 0x09, 0x21, 0x10, 0x01, 0x00, 0x01, 0x22, 0x34,
                       0x08 | 0x00
                
                     Endpoint 0
                        bLength = 0x0007
                        bDescriptorType = 0x0005
                        bEndpointAddress = 0x0081  <IN>
                        bmAttributes = 0x0003  <INTERRUPT>
                        wMaxPacketSize = 0x0008
                        bInterval = 0x000a
                        bRefresh = 0x0000
                        bSynchAddress = 0x0000
                
                

                Thanks.

                GertjanG dennypageD 2 Replies Last reply Reply Quote 0
                • GertjanG
                  Gertjan @apremselaar
                  last edited by

                  @apremselaar said in NUT Package (2.8.1 and above):

                  ugen0.1: <Intel XHCI root HUB> at usbus0, cfg=0 md=HOST spd=SUPER (5.0Gbps) pwr=SAVE (0mA)
                  ugen0.1.0: uhub0: <Intel XHCI root HUB, class 9/0, rev 3.00/1.00, addr 1>

                  bLength = 0x0012
                  bDescriptorType = 0x0001
                  bcdUSB = 0x0300
                  bDeviceClass = 0x0009 <HUB>
                  bDeviceSubClass = 0x0000
                  bDeviceProtocol = 0x0003
                  bMaxPacketSize0 = 0x0009
                  idVendor = 0x0000
                  idProduct = 0x0000
                  bcdDevice = 0x0100
                  iManufacturer = 0x0001 <Intel>
                  iProduct = 0x0002 <XHCI root HUB>
                  iSerialNumber = 0x0000 <no string>
                  bNumConfigurations = 0x0001

                  That's just the main USB on board concentrator (see this as a USB switch).

                  Typically, you would see the connected devices, like mouse, keyboard, and in my case : an UPS :

                  [23.09.1-RELEASE][root@pfSense.bhf.tld]/root: usbconfig -v
                  ugen0.1: <Intel XHCI root HUB> at usbus0, cfg=0 md=HOST spd=SUPER (5.0Gbps) pwr=SAVE (0mA)
                  ugen0.1.0: uhub0: <Intel XHCI root HUB, class 9/0, rev 3.00/1.00, addr 1>
                  
                    bLength = 0x0012
                    bDescriptorType = 0x0001
                    bcdUSB = 0x0300
                    bDeviceClass = 0x0009  <HUB>
                    bDeviceSubClass = 0x0000
                    bDeviceProtocol = 0x0003
                    bMaxPacketSize0 = 0x0009
                    idVendor = 0x0000
                    idProduct = 0x0000
                    bcdDevice = 0x0100
                    iManufacturer = 0x0001  <Intel>
                    iProduct = 0x0002  <XHCI root HUB>
                    iSerialNumber = 0x0000  <no string>
                    bNumConfigurations = 0x0001
                  
                  
                   Configuration index 0
                  
                      bLength = 0x0009
                      bDescriptorType = 0x0002
                      wTotalLength = 0x001f
                      bNumInterfaces = 0x0001
                      bConfigurationValue = 0x0001
                      iConfiguration = 0x0000  <no string>
                      bmAttributes = 0x0040
                      bMaxPower = 0x0000
                  
                      Interface 0
                        bLength = 0x0009
                        bDescriptorType = 0x0004
                        bInterfaceNumber = 0x0000
                        bAlternateSetting = 0x0000
                        bNumEndpoints = 0x0001
                        bInterfaceClass = 0x0009  <HUB>
                        bInterfaceSubClass = 0x0000
                        bInterfaceProtocol = 0x0000
                        iInterface = 0x0000  <no string>
                  
                       Endpoint 0
                          bLength = 0x0007
                          bDescriptorType = 0x0005
                          bEndpointAddress = 0x0081  <IN>
                          bmAttributes = 0x0003  <INTERRUPT>
                          wMaxPacketSize = 0x0002
                          bInterval = 0x00ff
                          bRefresh = 0x0000
                          bSynchAddress = 0x0000
                  
                        Additional Descriptor
                  
                        bLength = 0x06
                        bDescriptorType = 0x30
                        bDescriptorSubType = 0x00
                         RAW dump:
                         0x00 | 0x06, 0x30, 0x00, 0x00, 0x00, 0x00
                  
                  
                  
                  
                  ugen0.2: <American Power Conversion Back-UPS XS 700U   FW:924.Z5 .I USB FW:Z5> at usbus0, cfg=0 md=HOST spd=LOW (1.5Mbps) pwr=ON (24mA)
                  
                    bLength = 0x0012
                    bDescriptorType = 0x0001
                    bcdUSB = 0x0110
                    bDeviceClass = 0x0000  <Probed by interface class>
                    bDeviceSubClass = 0x0000
                    bDeviceProtocol = 0x0000
                    bMaxPacketSize0 = 0x0008
                    idVendor = 0x051d
                    idProduct = 0x0002
                    bcdDevice = 0x0106
                    iManufacturer = 0x0003  <American Power Conversion>
                    iProduct = 0x0001  <Back-UPS XS 700U   FW:924.Z5 .I USB FW:Z5 >
                    iSerialNumber = 0x0002  <3B1926X61525  >
                    bNumConfigurations = 0x0001
                  
                  
                   Configuration index 0
                  
                      bLength = 0x0009
                      bDescriptorType = 0x0002
                      wTotalLength = 0x0022
                      bNumInterfaces = 0x0001
                      bConfigurationValue = 0x0001
                      iConfiguration = 0x0000  <no string>
                      bmAttributes = 0x00e0
                      bMaxPower = 0x000c
                  
                      Interface 0
                        bLength = 0x0009
                        bDescriptorType = 0x0004
                        bInterfaceNumber = 0x0000
                        bAlternateSetting = 0x0000
                        bNumEndpoints = 0x0001
                        bInterfaceClass = 0x0003  <HID device>
                        bInterfaceSubClass = 0x0000
                        bInterfaceProtocol = 0x0000
                        iInterface = 0x0000  <no string>
                  
                        Additional Descriptor
                  
                        bLength = 0x09
                        bDescriptorType = 0x21
                        bDescriptorSubType = 0x10
                         RAW dump:
                         0x00 | 0x09, 0x21, 0x10, 0x01, 0x21, 0x01, 0x22, 0x05,
                         0x08 | 0x04
                  
                       Endpoint 0
                          bLength = 0x0007
                          bDescriptorType = 0x0005
                          bEndpointAddress = 0x0081  <IN>
                          bmAttributes = 0x0003  <INTERRUPT>
                          wMaxPacketSize = 0x0006
                          bInterval = 0x000a
                          bRefresh = 0x0000
                          bSynchAddress = 0x0000
                  

                  I tend to say : on a low level, USB didn't notice that there was a device (your UPS) connected.
                  NUT wouldn't see t neither then ...

                  No "help me" PM's please. Use the forum, the community will thank you.
                  Edit : and where are the logs ??

                  1 Reply Last reply Reply Quote 0
                  • dennypageD
                    dennypage @apremselaar
                    last edited by

                    @apremselaar said in NUT Package (2.8.1 and above):

                    Smart500RT1U

                    I assume that this is one of the older non HID units that require tripplite_usb rather than usbhid-ups.

                    Can you show the logs from your test please?

                    grep tripplite_usb /var/log/system.log
                    

                    Thanks

                    A 1 Reply Last reply Reply Quote 0
                    • dennypageD
                      dennypage @incith
                      last edited by

                      @incith Can you show the logs from the driver for your failed attempt to use the current version? Thanks.

                      1 Reply Last reply Reply Quote 0
                      • A
                        apremselaar @dennypage
                        last edited by

                        @dennypage here is the output of grep tripplite_usb /var/log/system.log*:

                        /var/log/system.log:Feb 19 08:56:06 pfs upsd[10877]: Can't connect to UPS [RackTripp] (tripplite_usb-RackTripp): No such file or directory
                        /var/log/system.log.1:Feb 14 11:12:30 pfs upsd[13538]: Can't connect to UPS [RackTripp] (tripplite_usb-RackTripp): No such file or directory
                        /var/log/system.log.1:Feb 14 11:18:48 pfs upsd[69465]: Can't connect to UPS [RackTripp] (tripplite_usb-RackTripp): No such file or directory
                        /var/log/system.log.1:Feb 15 16:52:52 pfs upsd[71312]: Can't connect to UPS [RackTripp] (tripplite_usb-RackTripp): No such file or directory
                        /var/log/system.log.1:Feb 15 16:53:06 pfs upsd[87990]: Can't connect to UPS [RackTripp] (tripplite_usb-RackTripp): No such file or directory
                        /var/log/system.log.2:Feb 14 10:53:40 pfs upsd[47040]: Can't connect to UPS [RackTripp] (tripplite_usb-RackTripp): No such file or directory
                        /var/log/system.log.2:Feb 14 10:56:29 pfs upsd[41261]: Can't connect to UPS [RackTripp] (tripplite_usb-RackTripp): No such file or directory
                        /var/log/system.log.2:Feb 14 11:06:41 pfs upsd[45559]: Can't connect to UPS [RackTripp] (tripplite_usb-RackTripp): No such file or directory
                        /var/log/system.log.3:Feb 13 10:17:19 pfs tripplite_usb[79064]: Signal 15: exiting
                        /var/log/system.log.3:Feb 13 10:17:52 pfs upsd[13641]: Can't connect to UPS [RackTripp] (tripplite_usb-RackTripp): No such file or directory
                        /var/log/system.log.3:Feb 13 10:17:55 pfs upsd[30664]: Can't connect to UPS [RackTripp] (tripplite_usb-RackTripp): No such file or directory
                        /var/log/system.log.3:Feb 13 10:19:04 pfs upsd[84876]: Can't connect to UPS [RackTripp] (tripplite_usb-RackTripp): No such file or directory
                        /var/log/system.log.3:Feb 13 10:20:38 pfs upsd[48093]: Can't connect to UPS [RackTripp] (tripplite_usb-RackTripp): No such file or directory
                        /var/log/system.log.3:Feb 13 10:21:59 pfs upsd[38797]: Can't connect to UPS [RackTripp] (tripplite_usb-RackTripp): No such file or directory
                        /var/log/system.log.3:Feb 13 10:22:02 pfs upsd[50219]: Can't connect to UPS [RackTripp] (tripplite_usb-RackTripp): No such file or directory
                        /var/log/system.log.3:Feb 13 10:22:07 pfs upsd[79386]: Can't connect to UPS [RackTripp] (tripplite_usb-RackTripp): No such file or directory
                        /var/log/system.log.3:Feb 13 10:25:23 pfs upsd[75920]: Can't connect to UPS [RackTripp] (tripplite_usb-RackTripp): No such file or directory
                        /var/log/system.log.3:Feb 13 10:30:24 pfs upsd[76037]: Can't connect to UPS [RackTripp] (tripplite_usb-RackTripp): No such file or directory
                        /var/log/system.log.3:Feb 13 10:35:25 pfs upsd[76037]: Can't connect to UPS [RackTripp] (tripplite_usb-RackTripp): No such file or directory
                        /var/log/system.log.3:Feb 13 10:40:26 pfs upsd[76037]: Can't connect to UPS [RackTripp] (tripplite_usb-RackTripp): No such file or directory
                        /var/log/system.log.3:Feb 13 14:51:33 pfs upsd[18479]: Can't connect to UPS [RackTripp] (tripplite_usb-RackTripp): No such file or directory
                        /var/log/system.log.3:Feb 13 14:53:28 pfs upsd[50130]: Can't connect to UPS [RackTripp] (tripplite_usb-RackTripp): No such file or directory
                        /var/log/system.log.3:Feb 13 14:57:43 pfs upsd[81124]: Can't connect to UPS [RackTripp] (tripplite_usb-RackTripp): No such file or directory
                        /var/log/system.log.3:Feb 13 14:59:23 pfs upsd[1010]: Can't connect to UPS [RackTripp] (tripplite_usb-RackTripp): No such file or directory
                        /var/log/system.log.3:Feb 13 15:08:40 pfs upsd[13672]: Can't connect to UPS [RackTripp] (tripplite_usb-RackTripp): No such file or directory
                        

                        Thanks

                        dennypageD 1 Reply Last reply Reply Quote 0
                        • dennypageD
                          dennypage @apremselaar
                          last edited by

                          @apremselaar said in NUT Package (2.8.1 and above):

                          /var/log/system.log.3:Feb 13 10:17:19 pfs tripplite_usb[79064]: Signal 15: exiting

                          Unfortunately the only log entry from the tripplite_usb process is an exit signal.

                          It's more complicated, but would you try the following?

                          First, this insures that the nut service is running:

                          /usr/local/etc/rc.d/nut.sh restart
                          

                          This kills any driver that may be running:

                          killall tripplite_usb
                          

                          This starts the tripplite_usb driver in debug mode:

                          /usr/local/libexec/nut/tripplite_usb -D -a RackTripp
                          

                          The driver will output debug information in the shell. Let it run for a few seconds, then you can kill it. Please post the output. Thanks.

                          A 1 Reply Last reply Reply Quote 0
                          • A
                            apremselaar @dennypage
                            last edited by

                            @dennypage Thanks for all of your assistance with this issue. Here is the output you requested:

                            [23.09.1-RELEASE][root@pfs.internal]/root: /usr/local/libexec/nut/tripplite_usb -D -a RackTripp
                            Network UPS Tools - Tripp Lite OMNIVS / SMARTPRO driver 0.35 (2.8.1.1)
                            Warning: This is an experimental driver.
                            Some features may not function correctly.
                            
                               0.000000	[D1] testval_reloadable: setting 'user' exists and differs: new value 'root' vs. 'nut'
                               0.000018	[D1] Overriding previously specified user 'nut' with 'root' specified in global section
                               0.000047	[D1] Network UPS Tools version 2.8.1.1 (release/snapshot of 2.8.1.1) built with FreeBSD clang version 16.0.6 (https://github.com/llvm/llvm-project.git llvmorg-16.0.6-0-g7cbf1a259152); Target: x86_64-unknown-freebsd14.0; Thread model: posix and configured with flags: --sysconfdir=/usr/local/etc/nut --program-transform-name= --localstatedir=/var/db/nut --datadir=/usr/local/etc/nut --with-devd-dir=/usr/local/etc/devd --with-drvpath=/usr/local/libexec/nut --with-statepath=/var/db/nut --with-altpidpath=/var/db/nut --with-pidpath=/var/db/nut --with-pkgconfig-dir=/usr/local/libdata/pkgconfig --with-user=nut --with-group=nut --with-python=/usr/local/bin/python3.11 --without-python2 --with-python3=/usr/local/bin/python3.11 --without-nut_monitor --with-ltdl --with-nut-scanner --with-avahi --with-cgi --with-cgipath=/usr/local/www/cgi-bin/nut --with-htmlpath=/usr/local/www/nut --with-gd-includes=-I/usr/local/include --with-gd-libs='-L/usr/local/lib -lgd' --without-dev --without-freeipmi --without-ipmi --with-doc=no --with-modbus --with-neon --without-nss --with-openssl --with-powerman --with-serial --with-snmp --with-usb=auto --prefix=/usr/local --mandir=/usr/local/man --disable-silent-rules --infodir=/usr/local/share/info/ --build=amd64-portbld-freebsd14.0
                               0.000061	[D1] debug level is '1'
                               0.000492	[D1] Succeeded to become_user(root): now UID=0 GID=0
                               0.000830	[D1] nut_libusb_open: invalid libusb bus number 0
                               0.049407	libusb1: Could not open any HID devices: insufficient permissions on everything
                               0.049435	No matching USB/HID UPS found
                               0.049457	upsnotify: failed to notify about state 4: no notification tech defined, will not spam more about it
                            [23.09.1-RELEASE][root@pfs.internal]/root:
                            

                            and in case it's helpful, my ups.conf:

                            [23.09.1-RELEASE][root@pfs.internal]/root: cat /usr/local/etc/nut/ups.conf
                            user=root
                            
                            [RackTripp]
                            driver=tripplite_usb
                            port=auto
                            
                            dennypageD 1 Reply Last reply Reply Quote 0
                            • dennypageD
                              dennypage @apremselaar
                              last edited by

                              @apremselaar Thank you. While I research, would you repeat the test without "user=root" please?

                              A 1 Reply Last reply Reply Quote 0
                              • A
                                apremselaar @dennypage
                                last edited by

                                @dennypage Here is the output with "user=root" removed:

                                [23.09.1-RELEASE][root@pfs.internal]/root: /usr/local/libexec/nut/tripplite_usb -D -a RackTripp
                                Network UPS Tools - Tripp Lite OMNIVS / SMARTPRO driver 0.35 (2.8.1.1)
                                Warning: This is an experimental driver.
                                Some features may not function correctly.
                                
                                   0.000000	[D1] Network UPS Tools version 2.8.1.1 (release/snapshot of 2.8.1.1) built with FreeBSD clang version 16.0.6 (https://github.com/llvm/llvm-project.git llvmorg-16.0.6-0-g7cbf1a259152); Target: x86_64-unknown-freebsd14.0; Thread model: posix and configured with flags: --sysconfdir=/usr/local/etc/nut --program-transform-name= --localstatedir=/var/db/nut --datadir=/usr/local/etc/nut --with-devd-dir=/usr/local/etc/devd --with-drvpath=/usr/local/libexec/nut --with-statepath=/var/db/nut --with-altpidpath=/var/db/nut --with-pidpath=/var/db/nut --with-pkgconfig-dir=/usr/local/libdata/pkgconfig --with-user=nut --with-group=nut --with-python=/usr/local/bin/python3.11 --without-python2 --with-python3=/usr/local/bin/python3.11 --without-nut_monitor --with-ltdl --with-nut-scanner --with-avahi --with-cgi --with-cgipath=/usr/local/www/cgi-bin/nut --with-htmlpath=/usr/local/www/nut --with-gd-includes=-I/usr/local/include --with-gd-libs='-L/usr/local/lib -lgd' --without-dev --without-freeipmi --without-ipmi --with-doc=no --with-modbus --with-neon --without-nss --with-openssl --with-powerman --with-serial --with-snmp --with-usb=auto --prefix=/usr/local --mandir=/usr/local/man --disable-silent-rules --infodir=/usr/local/share/info/ --build=amd64-portbld-freebsd14.0
                                   0.000055	[D1] debug level is '1'
                                   0.000556	[D1] Succeeded to become_user(nut): now UID=316 GID=316
                                   0.048106	libusb1: Could not open any HID devices: insufficient permissions on everything
                                   0.048125	No matching USB/HID UPS found
                                   0.048153	upsnotify: failed to notify about state 4: no notification tech defined, will not spam more about it
                                [23.09.1-RELEASE][root@pfs.internal]/root:
                                
                                dennypageD 2 Replies Last reply Reply Quote 0
                                • dennypageD
                                  dennypage @apremselaar
                                  last edited by

                                  @apremselaar Sorry for putting you through so many steps. It's hard when you don't have the same gear.

                                  Would you mind repeating the test with the attached driver please? You will need to unzip the file. The checksum of the unzipped file is 36207.

                                  Thanks

                                  tripplite_usb.zip

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                                  • dennypageD
                                    dennypage @apremselaar
                                    last edited by

                                    @apremselaar Also, attached is the release version of NUT 2.8.1 built from the release source rather than from the dev source. The checksum of the unzipped file is 28662.

                                    tripplite_usb-2.8.1.zip

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                                      apremselaar @dennypage
                                      last edited by

                                      @dennypage here is the debug output from this app:

                                      [23.09.1-RELEASE][root@pfs.internal]/home/alan: ./tripplite_usb -D -a RackTripp
                                      Network UPS Tools - Tripp Lite OMNIVS / SMARTPRO driver 0.35 (2.8.1.1)
                                      Warning: This is an experimental driver.
                                      Some features may not function correctly.
                                      
                                         0.000000	[D1] Using USB implementation: libusb-1.0.0 (API: 0x1000102)
                                         0.000102	[D1] testval_reloadable: setting 'user' exists and differs: new value 'root' vs. 'nut'
                                         0.000113	[D1] Overriding previously specified user 'nut' with 'root' specified in global section
                                         0.000141	[D1] Network UPS Tools version 2.8.1.1 (release/snapshot of 2.8.1.1) built with FreeBSD clang version 16.0.6 (https://github.com/llvm/llvm-project.git llvmorg-16.0.6-0-g7cbf1a259152); Target: x86_64-unknown-freebsd14.0; Thread model: posix and configured with flags: --sysconfdir=/usr/local/etc/nut --program-transform-name= --localstatedir=/var/db/nut --datadir=/usr/local/etc/nut --with-devd-dir=/usr/local/etc/devd --with-drvpath=/usr/local/libexec/nut --with-statepath=/var/db/nut --with-altpidpath=/var/db/nut --with-pidpath=/var/db/nut --with-pkgconfig-dir=/usr/local/libdata/pkgconfig --with-user=nut --with-group=nut --with-python=/usr/local/bin/python3.9 --without-python2 --with-python3=/usr/local/bin/python3.9 --without-nut_monitor --with-ltdl --with-nut-scanner --without-avahi --without-cgi --without-dev --without-freeipmi --with-ipmi --with-doc=no --without-modbus --without-neon --without-nss --with-openssl --without-powerman --with-serial --with-snmp --with-usb=auto --prefix=/usr/local --mandir=/usr/local/share/man --disable-silent-rules --infodir=/usr/local/share/info/ --build=amd64-portbld-freebsd14.0
                                         0.000155	[D1] debug level is '1'
                                         0.000588	[D1] Succeeded to become_user(root): now UID=0 GID=0
                                         0.000925	[D1] nut_libusb_open: invalid libusb bus number 0
                                         0.049046	libusb1: Could not open any HID devices: insufficient permissions on everything
                                         0.049060	No matching USB/HID UPS found
                                         0.049087	upsnotify: failed to notify about state 4: no notification tech defined, will not spam more about it
                                      
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                                        apremselaar @dennypage
                                        last edited by

                                        @dennypage here is the debug output from this version:
                                        (I had to put it in a different directory and rename it to tripplite_usb or it complained about a config mismatch)

                                        [23.09.1-RELEASE][root@pfs.internal]/home/alan/2.8.1: ./tripplite_usb -D -a RackTripp
                                        Network UPS Tools - Tripp Lite OMNIVS / SMARTPRO driver 0.35 (2.8.1)
                                        Warning: This is an experimental driver.
                                        Some features may not function correctly.
                                        
                                           0.000000	[D1] testval_reloadable: setting 'user' exists and differs: new value 'root' vs. 'nut'
                                           0.000017	[D1] Overriding previously specified user 'nut' with 'root' specified in global section
                                           0.000047	[D1] Network UPS Tools version 2.8.1 (release/snapshot of 2.8.1) built with FreeBSD clang version 16.0.6 (https://github.com/llvm/llvm-project.git llvmorg-16.0.6-0-g7cbf1a259152); Target: x86_64-unknown-freebsd14.0; Thread model: posix and configured with flags: --sysconfdir=/usr/local/etc/nut --program-transform-name= --localstatedir=/var/db/nut --datadir=/usr/local/etc/nut --with-devd-dir=/usr/local/etc/devd --with-drvpath=/usr/local/libexec/nut --with-statepath=/var/db/nut --with-altpidpath=/var/db/nut --with-pidpath=/var/db/nut --with-pkgconfig-dir=/usr/local/libdata/pkgconfig --with-user=nut --with-group=nut --with-python=/usr/local/bin/python3.9 --without-python2 --with-python3=/usr/local/bin/python3.9 --without-nut_monitor --with-ltdl --with-nut-scanner --without-avahi --without-cgi --without-dev --without-freeipmi --without-ipmi --with-doc=no --without-modbus --without-neon --without-nss --with-openssl --without-powerman --with-serial --with-snmp --with-usb=auto --prefix=/usr/local --mandir=/usr/local/share/man --disable-silent-rules --infodir=/usr/local/share/info/ --build=amd64-portbld-freebsd14.0
                                           0.000070	[D1] debug level is '1'
                                           0.000636	[D1] Succeeded to become_user(root): now UID=0 GID=0
                                           0.001015	[D1] nut_libusb_open: invalid libusb bus number 0
                                           0.051327	libusb1: Could not open any HID devices: insufficient permissions on everything
                                           0.051346	No matching USB/HID UPS found
                                           0.051374	upsnotify: failed to notify about state 4: no notification tech defined, will not spam more about it
                                        
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                                          apremselaar @apremselaar
                                          last edited by

                                          @dennypage Also, just to clarify, it was all working for me without issues with the packaged version 2.8.2, it only broke once I installed 2.8.2_1

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                                            mcury @apremselaar
                                            last edited by

                                            @apremselaar said in NUT Package (2.8.1 and above):

                                            @dennypage Also, just to clarify, it was all working for me without issues with the packaged version 2.8.2, it only broke once I installed 2.8.2_1

                                            Perhaps a dump question, but did you reboot after installing nut ?
                                            In my case, I was getting this permission denied issue and after a reboot, nut is working.

                                            dead on arrival, nowhere to be found.

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