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    when I Extract the download file it gives me an error message saying "catastrophic failure"

    Scheduled Pinned Locked Moved Problems Installing or Upgrading pfSense Software
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    • stephenw10S
      stephenw10 Netgate Administrator
      last edited by

      Did you try downloading it again?

      Did you check the file checksum?
      https://www.netgate.com/hubfs/pfSense-plus-installer-checksums.txt

      If you write the image with something like Etcher you don't need to extract it first.

      Steve

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      • MLBiedlerM
        MLBiedler @MLBiedler
        last edited by MLBiedler

        @MLBiedler

        Yeah I downloaded it again but it didn't change anything. What is the file checksum? I've never heard of it, how does it affect it? I'm trying to load it into virtual box if that changes anything?

        stephenw10S 1 Reply Last reply Reply Quote 0
        • stephenw10S
          stephenw10 Netgate Administrator @MLBiedler
          last edited by

          @MLBiedler said in when I Extract the download file it gives me an error message saying "catastrophic failure":

          What is the file checksum?

          See: https://docs.netgate.com/pfsense/en/latest/install/download-installer-image.html#verifying-the-integrity-of-the-download

          MLBiedlerM 1 Reply Last reply Reply Quote 0
          • MLBiedlerM
            MLBiedler @stephenw10
            last edited by

            @stephenw10
            Ok, thanks for helping me for this. the file checksum is "74BC596EDBE33F061E263F366541BDB1B9763501F4BFF6852E817493EF97DE8B" which matches the list of checksum values that are expected. What else could it be?

            johnpozJ MLBiedlerM 2 Replies Last reply Reply Quote 0
            • johnpozJ
              johnpoz LAYER 8 Global Moderator @MLBiedler
              last edited by

              @MLBiedler how are you extracting it? Use say 7 zip.

              An intelligent man is sometimes forced to be drunk to spend time with his fools
              If you get confused: Listen to the Music Play
              Please don't Chat/PM me for help, unless mod related
              SG-4860 24.11 | Lab VMs 2.7.2, 24.11

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              • MLBiedlerM
                MLBiedler @MLBiedler
                last edited by

                @MLBiedler was using the basic "extract all" in the file manager are there other ways of doing it?

                johnpozJ 1 Reply Last reply Reply Quote 0
                • johnpozJ
                  johnpoz LAYER 8 Global Moderator @MLBiedler
                  last edited by

                  @MLBiedler yeah grab say 7 zip, free tool https://www.7-zip.org/

                  An intelligent man is sometimes forced to be drunk to spend time with his fools
                  If you get confused: Listen to the Music Play
                  Please don't Chat/PM me for help, unless mod related
                  SG-4860 24.11 | Lab VMs 2.7.2, 24.11

                  MLBiedlerM 1 Reply Last reply Reply Quote 1
                  • MLBiedlerM
                    MLBiedler @johnpoz
                    last edited by

                    @johnpoz That worked! Thank you all for the help!

                    MLBiedlerM 1 Reply Last reply Reply Quote 0
                    • MLBiedlerM
                      MLBiedler @MLBiedler
                      last edited by

                      @MLBiedler For future reference what exactly changed, why would the separate application be able to extract files better than the default method? what prevents the file from being extracted by traditional means?

                      johnpozJ 1 Reply Last reply Reply Quote 0
                      • johnpozJ
                        johnpoz LAYER 8 Global Moderator @MLBiedler
                        last edited by

                        @MLBiedler prob because the built in one in windows doesn't actually understand that common compression method used all over the planet..

                        An intelligent man is sometimes forced to be drunk to spend time with his fools
                        If you get confused: Listen to the Music Play
                        Please don't Chat/PM me for help, unless mod related
                        SG-4860 24.11 | Lab VMs 2.7.2, 24.11

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