Netgate Discussion Forum
    • Categories
    • Recent
    • Tags
    • Popular
    • Users
    • Search
    • Register
    • Login

    ATT Internet AIr

    General pfSense Questions
    5
    290
    43.6k
    Loading More Posts
    • Oldest to Newest
    • Newest to Oldest
    • Most Votes
    Reply
    • Reply as topic
    Log in to reply
    This topic has been deleted. Only users with topic management privileges can see it.
    • stephenw10S
      stephenw10 Netgate Administrator
      last edited by

      No I would expect that to work. It is in resolving mode and set to use 'all' interfaces for outgoing queries. So it should switch to use the WAN when the system default gateway changes.

      A 1 Reply Last reply Reply Quote 0
      • A
        ahole4sure @stephenw10
        last edited by

        @stephenw10
        So do I not have the gateway for the Internet Air established correctly - ?

        Would there be any benefit for deleting the "interface" (it used to be a Suddenlink cable modem , before I added the Frontier fiber internet as WAN2)? And then recreating the interface and starting all over ??
        I'm at a loss ...

        1 Reply Last reply Reply Quote 0
        • stephenw10S
          stephenw10 Netgate Administrator
          last edited by

          Unclear at this point. You need to run some DNS testing in the failed state to ind out what's actually failing.

          A 1 Reply Last reply Reply Quote 1
          • A
            ahole4sure @stephenw10
            last edited by

            @stephenw10
            Ok so I got on-site

            Looks like I can ping and access routes from pfsense and on the LAN
            but I can NOT resolve DNS from either pFsense or the LAN

            It just hangs when trying to resolve a DNS

            What can I post that will help to resolve this frustrating issue ??

            THANKS

            A 1 Reply Last reply Reply Quote 0
            • A
              ahole4sure @ahole4sure
              last edited by

              This post is deleted!
              1 Reply Last reply Reply Quote 0
              • A
                ahole4sure
                last edited by

                These were attempts to ping form pfsense while in failed state - one to numerical address the other to nameImage 10-24-24 at 4.46 PM.jpeg Image 10-24-24 at 4.50 PM.jpeg Image 10-24-24 at 4.51 PM.jpeg

                1 Reply Last reply Reply Quote 0
                • stephenw10S
                  stephenw10 Netgate Administrator
                  last edited by stephenw10

                  So try to resolve google.com in Diag > DNS Lookup where all the configured DNS servers are tested.

                  A 1 Reply Last reply Reply Quote 0
                  • A
                    ahole4sure @stephenw10
                    last edited by

                    @stephenw10

                    So I have tried as recommended - still nothing. It's like the system gets "stuck" when I try the DNS Lookup after fail state begins. And to make matters worse the more changes I make now, it appears that coming back out of the failed state requires reboot of the pFsense to get things working for my main WAN and internet source.
                    I am a loss now as to how to even troubleshoot

                    Gonna try to call ATT today - I wish I could get a way to put ATT modem in bridge mode. As maybe mentioned before, I have DMZ set to the dhcp (later set to static) address of 192.168.2.11 that the ATT gateway/modem gave my pFsense box - yet it still shows the local IP of 192.168.1.11 in pFsense dashboard. I was hoping that it would show public IP. Not sure that it has anyhting to do with the DNS issue though.

                    1 Reply Last reply Reply Quote 0
                    • stephenw10S
                      stephenw10 Netgate Administrator
                      last edited by

                      Hmm, is it possible it's blocking or intercepting DNS traffic?

                      Check the state table in Diag > States when the main WAN2 is down and you are trying to resolve something. You should see the udp port 53 connections using the WAN.

                      Did you try changing the kill state on gateway failure setting?

                      A 2 Replies Last reply Reply Quote 0
                      • A
                        ahole4sure @stephenw10
                        last edited by

                        @stephenw10
                        So it does appear that somehting is blocking things, looking up this SYN_SENT CLOSED error

                        Thoughts on how to fix?

                        Image 10-25-24 at 12.56 PM.jpeg Image 10-25-24 at 12.56 PM (1).jpeg Image 10-25-24 at 12.57 PM.jpeg

                        1 Reply Last reply Reply Quote 0
                        • A
                          ahole4sure @stephenw10
                          last edited by

                          @stephenw10
                          Other weird thing is that during the failed state , while on the LAN, I can bring up a google web page and sucessfully google something and it will bring up a page sucessfully

                          1 Reply Last reply Reply Quote 0
                          • stephenw10S
                            stephenw10 Netgate Administrator
                            last edited by

                            There are no DNS connections shown there.

                            Try setting All interfaces and filtering by: :53

                            Make sure there are at least some on WAN and they're not all on WAN2.

                            Did you try the state kill setting?

                            A 1 Reply Last reply Reply Quote 0
                            • A
                              ahole4sure @stephenw10
                              last edited by

                              @stephenw10
                              I am baout ready to pull my air out - lol
                              I can't get anyone that speaks english (my primary language) from ATT support and what's worse nobody that knows what "bridge mode" is.

                              I reverted my Internet Air back to the original factory 192.168.1.1 address
                              Then changed it to 192.168.1.155
                              That then gave my connection form the LAN of the Internet Air to the WAN configured interface of the pFsense an IP of 192.168.1.156
                              Setup the gateway and the gateway group

                              When pulled the ethernet cord on the WAN2 it goes to failed state as it should

                              Still NO DNS -- I have attched the STATE you mentioned filtered for 53

                              The crazy thing is that despite the setting the state kill setting I still have to reboot the box inorder to get internet / DNS back after the failed state is corrected

                              I'm at a complete loss - ugh

                              Image 10-25-24 at 3.54 PM.jpeg Screenshot 2024-10-25 at 3.51.15 PM.png Screenshot 2024-10-25 at 3.51.31 PM.png Image 10-25-24 at 3.51 PM.jpeg

                              1 Reply Last reply Reply Quote 0
                              • stephenw10S
                                stephenw10 Netgate Administrator
                                last edited by

                                Ah, it looks like your LAN is also using 192.168.1.0/24?
                                if
                                That's a subnet conflict between WAN and LAN. You need to change one of those to a different /24 subnet. That obviously wouldn't be a problem if you had a public IP on WAN.

                                However it's also different to when you set it up above where the WAN was using the 192.168.2.0/24 subnet.

                                A 1 Reply Last reply Reply Quote 0
                                • A
                                  ahole4sure @stephenw10
                                  last edited by

                                  @stephenw10
                                  Ok I can change back to 192.168.2.0

                                  but we were running into the same issue there as well??

                                  Also - question -- when I create the interface connection and set up as a DHCP connection for the created WAN it seems to create some "dummy" gateway (that is greyed out and not available for use in the gateway group area). Do I just create an additional gateway ? Or how to handle that?

                                  1 Reply Last reply Reply Quote 0
                                  • stephenw10S
                                    stephenw10 Netgate Administrator
                                    last edited by

                                    Change it back. Any tests with the subnets conflicting will definitely fail an just confuse matters.

                                    We want to see DNS states on the WAN, without being NAT'd, and check if there are any reply packets.

                                    Is your outbound NAT still set to automatic?

                                    A 3 Replies Last reply Reply Quote 0
                                    • A
                                      ahole4sure @stephenw10
                                      last edited by ahole4sure

                                      @stephenw10
                                      yes automatic re outbound nat

                                      1 Reply Last reply Reply Quote 0
                                      • A
                                        ahole4sure @stephenw10
                                        last edited by

                                        @stephenw10

                                        Here are some pics of where I changed back to 192.168.2.0/24

                                        And the 53 filtered state

                                        Image 10-25-24 at 5.26 PM.jpeg Image 10-25-24 at 5.32 PM.jpeg Image 10-25-24 at 5.33 PM.jpeg Image 10-25-24 at 5.33 PM.jpeg Image 10-25-24 at 5.24 PM.jpeg

                                        1 Reply Last reply Reply Quote 0
                                        • A
                                          ahole4sure @stephenw10
                                          last edited by

                                          @stephenw10
                                          Sorry for being a pain in the butt -- but the really bad issue is that I can't seem to find a work around to get things working after the "fail" without literally rebooting the pfsense box!! Makess testing so hard

                                          1 Reply Last reply Reply Quote 0
                                          • stephenw10S
                                            stephenw10 Netgate Administrator
                                            last edited by

                                            Ok, two odd things there.

                                            You fail to get any ping replies from 8.8.8.8 when pinging from WAN. That should work.

                                            There is DNS traffic from WAN directly but the states show it's still being outbound NAT'd from it's own address which should never happen.

                                            On the outbound NAT page what rules are shown for the auto generated rules?

                                            A 1 Reply Last reply Reply Quote 0
                                            • First post
                                              Last post
                                            Copyright 2025 Rubicon Communications LLC (Netgate). All rights reserved.