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    SG-1100 Upgrade 23.09.1 to 24.03_1 failure

    Scheduled Pinned Locked Moved Problems Installing or Upgrading pfSense Software
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    • stephenw10S
      stephenw10 Netgate Administrator
      last edited by

      Hmm, anything in the system logs when either of those fail?

      Check for coredumps in /root. What actually dumped?

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        manzato @stephenw10
        last edited by

        @stephenw10 I didn't find any core dumps... And actually the upgrade of pkg was "downgraded" after a reboot. I am able to write to the filesystem (tried writing to most of them).

        Without the upgraded pkg, it isn't core dumping anymore, but still the upgrade fails and I can't find any smoking gun... no logs, nothing suspicious.

        Any pointers / ideas?

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        • stephenw10S
          stephenw10 Netgate Administrator
          last edited by

          Try rebooting and then running the upgrade at the console without logging into the webgui so the maximum resources are available.

          Otherwise you can always install 24.03 clean and restore the config.

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            manzato @stephenw10
            last edited by

            @stephenw10 Tried the clean boot without the GUI, same issue. Where can I download the fresh install of 24?

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            • stephenw10S
              stephenw10 Netgate Administrator
              last edited by

              Get the Net Installer as shown here:
              https://docs.netgate.com/pfsense/en/latest/solutions/sg-1100/reinstall-pfsense.html

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                manzato @stephenw10
                last edited by

                @stephenw10

                I ran a fresh installation and got another failure:

                519bed21-2380-46e7-a7a4-5b9e3dab17eb-image.png

                I think I can assume there is a HW error on my device at this point.

                juanzelliJ 1 Reply Last reply Reply Quote 0
                • juanzelliJ
                  juanzelli @manzato
                  last edited by

                  @manzato Just checking to see if you tried a different USB stick too 😉

                  Netgate 4100 and HPE InstantOn network at home

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                  • stephenw10S
                    stephenw10 Netgate Administrator
                    last edited by

                    Hmm, that does seem like it could be a storage issue.

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                      manzato @stephenw10
                      last edited by

                      @stephenw10 is there anything I can try to confirm it? Is it serviceable in any way? Or is it going to the trash can?

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                      • stephenw10S
                        stephenw10 Netgate Administrator
                        last edited by

                        Well I would try several times at least. And I would try using several USB sticks.

                        When it fails like that you can drop to the shell and check what the exact errors are.

                        I would start by just running: dmesg

                        If it's a drive issue you will see a bunch of errors show there.

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