Netgate Discussion Forum
    • Categories
    • Recent
    • Tags
    • Popular
    • Users
    • Search
    • Register
    • Login

    Can't update PFsense

    Scheduled Pinned Locked Moved Problems Installing or Upgrading pfSense Software
    2 Posts 2 Posters 33 Views 2 Watching
    Loading More Posts
    • Oldest to Newest
    • Newest to Oldest
    • Most Votes
    Reply
    • Reply as topic
    Log in to reply
    This topic has been deleted. Only users with topic management privileges can see it.
    • Q Offline
      QuantumParadox
      last edited by

      I am on PFsense Plus, and I pay for the TAC. For some reason, I can't update my pfSense. it says Error in version information

      24.11-RELEASE (amd64)
      built on Sat Jan 11 11:11:00 EST 2025
      FreeBSD 15.0-CURRENT

      The only thing I had done was format and reinstall because the installation I had was corrupted.

      I think I had this problem over a year ago when I installed a new 10GBe NIC.

      QuantumParadox

      patient0P 1 Reply Last reply Reply Quote 0
      • patient0P Online
        patient0 @QuantumParadox
        last edited by

        @QuantumParadox said in Can't update PFsense:

        I think I had this problem over a year ago when I installed a new 10GBe NIC.

        Have you since had contact with Netgate?

        Changing/adding a NIC will change the NDI which the pfSense Plus registration is based on. And as a result your installation may not be in a valid state right now.

        The best option - especially if you got a TAC subscription - is to open a support ticket:

        https://www.netgate.com/tac-support-request

        1 Reply Last reply Reply Quote 0
        • First post
          Last post
        Copyright 2025 Rubicon Communications LLC (Netgate). All rights reserved.