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    Syslog service in pfSense v2.8.1 often stop itself

    Scheduled Pinned Locked Moved General pfSense Questions
    59 Posts 16 Posters 8.7k Views 14 Watching
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    • stephenw10S Offline
      stephenw10 Netgate Administrator
      last edited by

      Hmm, good question. It must be syslog-ng restarting. I would expect that to be logged somewhere though...

      provelsP 2 Replies Last reply Reply Quote 0
      • provelsP Offline
        provels @stephenw10
        last edited by provels

        @stephenw10 I see a string of these. The => syslog start is the one watchdog started after I enabled it. Doesn't really seem to follow logic, though...
        Daemon exited gracefully, not restarting; exitcode='0'

        Sep 30 17:08:05	syslogd		exiting on signal 15
        Sep 30 17:08:00	syslogd		sendto: Connection refused
        Sep 30 17:07:58	supervise/syslog-ng	46549	Daemon exited gracefully, not restarting; exitcode='0'
        => Sep 30 11:17:02	syslogd		kernel boot file is /boot/kernel/kernel
        Sep 20 08:43:22	syslogd		sendto: Connection refused
        Sep 20 08:43:22	syslogd		kernel boot file is /boot/kernel/kernel
        Sep 20 08:43:22	syslogd		exiting on signal 15
        Sep 20 08:42:49	syslogd		sendto: Connection refused
        Sep 20 08:42:49	syslogd		kernel boot file is /boot/kernel/kernel
        Sep 20 08:41:53	syslogd		exiting on signal 15
        Sep 20 08:41:47	syslogd		sendto: Connection refused
        Sep 20 08:41:46	supervise/syslog-ng	39433	Daemon exited gracefully, not restarting; exitcode='0'
        Sep 19 20:20:27	syslogd		kernel boot file is /boot/kernel/kernel
        Sep 18 05:55:38	supervise/syslog-ng	64260	Daemon exited gracefully, not restarting; exitcode='0'
        Sep 17 09:05:00	syslogd		sendto: Connection refused
        

        Peder

        MAIN - pfSense+ 25.07.1-RELEASE - Adlink MXE-5401, i7, 16 GB RAM, 64 GB SSD. 500 GB HDD for SyslogNG
        BACKUP - pfSense+ 23.01-RELEASE - Hyper-V Virtual Machine, Gen 1, 2 v-CPUs, 3 GB RAM, 8GB VHDX (Dynamic)

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        • provelsP Offline
          provels @stephenw10
          last edited by provels

          @stephenw10 Got a notification that syslogd was restarted at 00:15 today. Looks like the previous default.log gzipped at 23:50, so had that been what stopped syslogd, watchdog would have caught it a minute later.
          SYSTEM LOG from last night to present

          Oct 3 03:07:59	php-fpm	70563	/index.php: Successful login for user 'admin' from: 192.168.0.82 (Local Database)
          Oct 3 03:01:00	root	93209	rc.update_bogons.sh is sleeping for 30028
          Oct 3 03:01:00	root	92013	rc.update_bogons.sh is starting up.
          Oct 3 01:01:00	php-cgi	63710	rc.dyndns.update: phpDynDNS (mydom.ddns.net): No change in my IP address and/or 25 days has not passed. Not updating dynamic DNS entry.
          Oct 3 00:15:03	php-cgi	55524	notify_monitor.php: Message sent to admin@mydom.net OK
          Oct 3 00:15:02	syslogd		kernel boot file is /boot/kernel/kernel
          Oct 2 21:47:53	php-fpm	44887	/index.php: User logged out for user 'admin' from: 192.168.0.82 (Local Database)
          

          SYSLOG-NG

          Oct 3 00:00:00 fw syslog-ng[50722]: Configuration reload finished;
          Oct 3 00:00:00 fw syslog-ng[50722]: Configuration reload request received, reloading configuration;
          Oct 3 00:10:00 fw syslog-ng[50722]: Log statistics; processed='destination(_DEFAULT)=319', dropped='global(internal_source)=0', processed='global(internal_source)=319', queued='global(internal_source)=0', processed='global(msg_clones)=0', processed='source(_DEFAULT)=319', processed='src.internal(_DEFAULT#0)=319', processed='global(sdata_updates)=0', stamp='src.internal(_DEFAULT#0)=1759467600', queued='global(scratch_buffers_count)=0', processed='global(payload_reallocs)=312', processed='center(queued)=319', processed='center(received)=319', queued='global(scratch_buffers_bytes)=0'
          Oct 3 00:15:02 localhost syslogd: kernel boot file is /boot/kernel/kernel
          Oct 3 00:15:02 localhost syslogd: restart
          Oct 3 00:20:00 fw syslog-ng[50722]: Log statistics; processed='destination(_DEFAULT)=359', dropped='global(internal_source)=0', processed='global(internal_source)=320', queued='global(internal_source)=0', processed='global(msg_clones)=0', processed='source(_DEFAULT)=359', processed='src.internal(_DEFAULT#0)=320', processed='global(sdata_updates)=0', stamp='src.internal(_DEFAULT#0)=1759468200', queued='global(scratch_buffers_count)=0', processed='global(payload_reallocs)=313', processed='center(queued)=359', processed='center(received)=359', queued='global(scratch_buffers_bytes)=0'
          

          Peder

          MAIN - pfSense+ 25.07.1-RELEASE - Adlink MXE-5401, i7, 16 GB RAM, 64 GB SSD. 500 GB HDD for SyslogNG
          BACKUP - pfSense+ 23.01-RELEASE - Hyper-V Virtual Machine, Gen 1, 2 v-CPUs, 3 GB RAM, 8GB VHDX (Dynamic)

          1 Reply Last reply Reply Quote 0
          • stephenw10S Offline
            stephenw10 Netgate Administrator
            last edited by

            Hmm, well if syslog-ng is restarting that would certainbly explain why syslogd sees the refusals and hence ends up stopping. But I don't know why syslog-ng would be doing that,

            1 Reply Last reply Reply Quote 0
            • D Offline
              DBMandrake @sokeada
              last edited by DBMandrake

              @sokeada Noticed this problem a couple of times myself over the last two weeks.

              I don't use syslog-ng but do log System Events, General Authentication Events and VPN Events to a remote syslog server on a LibreNMS server.

              Although I don't have the data to confirm it, after reading this thread the failures very likely correlate with a reboot of that remote server.

              1 Reply Last reply Reply Quote 1
              • stephenw10S Offline
                stephenw10 Netgate Administrator
                last edited by

                The workaround firewall rules should work for you there.

                1 Reply Last reply Reply Quote 0
                • A Offline
                  AlexanderK
                  last edited by

                  i am facing the same issue.
                  Any fix expept from watchdog and rules?

                  provelsP 1 Reply Last reply Reply Quote 0
                  • provelsP Offline
                    provels @AlexanderK
                    last edited by provels

                    @AlexanderK At least with Watchdog you'll get informed when it happens. That will give you something to work with to try tracking it down in the logs. That said, mine stopped again a few days ago, coincidentally at 00:15 again (marked XXXX). Perhaps it is some timing issue in syslogd that works only 95% of the time? There re plenty of instances of syslogd exiting and successfully restarting a second later, but sometimes it doesn't without a kick in the pants. In any case, I'll stick with watchdog for the present, won't hurt. Just adding to the conversation, not a big issue for me.

                    XXXX Oct 14 00:15:02	syslogd		kernel boot file is /boot/kernel/kernel
                    Oct 8 02:45:53	syslogd		sendto: Connection refused
                    Oct 8 02:45:53	syslogd		kernel boot file is /boot/kernel/kernel
                    Oct 8 02:45:52	syslogd		exiting on signal 15
                    Oct 8 02:45:22	syslogd		sendto: Connection refused
                    Oct 8 02:45:22	syslogd		kernel boot file is /boot/kernel/kernel
                    Oct 8 02:44:27	syslogd		exiting on signal 15
                    Oct 8 02:44:21	syslogd		sendto: Connection refused
                    XXXX Oct 3 00:15:02	syslogd		kernel boot file is /boot/kernel/kernel
                    Sep 30 17:09:30	syslogd		sendto: Connection refused
                    

                    Peder

                    MAIN - pfSense+ 25.07.1-RELEASE - Adlink MXE-5401, i7, 16 GB RAM, 64 GB SSD. 500 GB HDD for SyslogNG
                    BACKUP - pfSense+ 23.01-RELEASE - Hyper-V Virtual Machine, Gen 1, 2 v-CPUs, 3 GB RAM, 8GB VHDX (Dynamic)

                    1 Reply Last reply Reply Quote 0
                    • stephenw10S Offline
                      stephenw10 Netgate Administrator
                      last edited by

                      If it's actually external you can add the work-around stateless floating rules to prevent the connection refused message.

                      provelsP 1 Reply Last reply Reply Quote 0
                      • provelsP Offline
                        provels @stephenw10
                        last edited by

                        @stephenw10 If directed at me, it's not external. It's a second HDD internal to the FW, mounted as a directory on the system SSD. Not complaining.

                        Peder

                        MAIN - pfSense+ 25.07.1-RELEASE - Adlink MXE-5401, i7, 16 GB RAM, 64 GB SSD. 500 GB HDD for SyslogNG
                        BACKUP - pfSense+ 23.01-RELEASE - Hyper-V Virtual Machine, Gen 1, 2 v-CPUs, 3 GB RAM, 8GB VHDX (Dynamic)

                        1 Reply Last reply Reply Quote 0
                        • stephenw10S Offline
                          stephenw10 Netgate Administrator
                          last edited by

                          No sorry that was at the previous poster. The workaround rule won't work for traffic to syslog-ng locally. 😕

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