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    Syslog service in pfSense v2.8.1 often stop itself

    Scheduled Pinned Locked Moved General pfSense Questions
    64 Posts 18 Posters 10.1k Views 16 Watching
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    • D Offline
      DBMandrake @sokeada
      last edited by DBMandrake

      @sokeada Noticed this problem a couple of times myself over the last two weeks.

      I don't use syslog-ng but do log System Events, General Authentication Events and VPN Events to a remote syslog server on a LibreNMS server.

      Although I don't have the data to confirm it, after reading this thread the failures very likely correlate with a reboot of that remote server.

      1 Reply Last reply Reply Quote 1
      • stephenw10S Offline
        stephenw10 Netgate Administrator
        last edited by

        The workaround firewall rules should work for you there.

        1 Reply Last reply Reply Quote 0
        • A Offline
          AlexanderK
          last edited by

          i am facing the same issue.
          Any fix expept from watchdog and rules?

          provelsP 1 Reply Last reply Reply Quote 0
          • provelsP Offline
            provels @AlexanderK
            last edited by provels

            @AlexanderK At least with Watchdog you'll get informed when it happens. That will give you something to work with to try tracking it down in the logs. That said, mine stopped again a few days ago, coincidentally at 00:15 again (marked XXXX). Perhaps it is some timing issue in syslogd that works only 95% of the time? There re plenty of instances of syslogd exiting and successfully restarting a second later, but sometimes it doesn't without a kick in the pants. In any case, I'll stick with watchdog for the present, won't hurt. Just adding to the conversation, not a big issue for me.

            XXXX Oct 14 00:15:02	syslogd		kernel boot file is /boot/kernel/kernel
            Oct 8 02:45:53	syslogd		sendto: Connection refused
            Oct 8 02:45:53	syslogd		kernel boot file is /boot/kernel/kernel
            Oct 8 02:45:52	syslogd		exiting on signal 15
            Oct 8 02:45:22	syslogd		sendto: Connection refused
            Oct 8 02:45:22	syslogd		kernel boot file is /boot/kernel/kernel
            Oct 8 02:44:27	syslogd		exiting on signal 15
            Oct 8 02:44:21	syslogd		sendto: Connection refused
            XXXX Oct 3 00:15:02	syslogd		kernel boot file is /boot/kernel/kernel
            Sep 30 17:09:30	syslogd		sendto: Connection refused
            

            Peder

            MAIN - pfSense+ 25.07.1-RELEASE - Adlink MXE-5401, i7, 16 GB RAM, 64 GB SSD. 500 GB HDD for SyslogNG
            BACKUP - pfSense+ 23.01-RELEASE - Hyper-V Virtual Machine, Gen 1, 2 v-CPUs, 3 GB RAM, 8GB VHDX (Dynamic)

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            • stephenw10S Offline
              stephenw10 Netgate Administrator
              last edited by

              If it's actually external you can add the work-around stateless floating rules to prevent the connection refused message.

              provelsP 1 Reply Last reply Reply Quote 0
              • provelsP Offline
                provels @stephenw10
                last edited by

                @stephenw10 If directed at me, it's not external. It's a second HDD internal to the FW, mounted as a directory on the system SSD. Not complaining.

                Peder

                MAIN - pfSense+ 25.07.1-RELEASE - Adlink MXE-5401, i7, 16 GB RAM, 64 GB SSD. 500 GB HDD for SyslogNG
                BACKUP - pfSense+ 23.01-RELEASE - Hyper-V Virtual Machine, Gen 1, 2 v-CPUs, 3 GB RAM, 8GB VHDX (Dynamic)

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                • stephenw10S Offline
                  stephenw10 Netgate Administrator
                  last edited by

                  No sorry that was at the previous poster. The workaround rule won't work for traffic to syslog-ng locally. 😕

                  1 Reply Last reply Reply Quote 0
                  • provelsP Offline
                    provels
                    last edited by

                    Stopped again this AM at 00:15, random interval. Maybe something to do with daily log rotation, GZipping the log, dunno. Just info, not an issue for me anyway.

                    6 Matched General Log Entries. (Maximum 500)
                    Oct 23 00:15:02	php-cgi	95349	notify_monitor.php: Message sent to provels
                    Oct 23 00:15:02	syslogd		kernel boot file is /boot/kernel/kernel
                    Oct 14 00:15:03	php-cgi	10330	notify_monitor.php: Message sent to provels
                    Oct 14 00:15:02	syslogd		kernel boot file is /boot/kernel/kernel
                    Oct 3 00:15:03	php-cgi	55524	notify_monitor.php: Message sent to provels
                    Oct 3 00:15:02	syslogd		kernel boot file is /boot/kernel/kernel
                    

                    The top of today's default.log.

                    Oct 23 00:00:00 fw syslog-ng[13248]: Configuration reload request received, reloading configuration;
                    Oct 23 00:00:00 fw syslog-ng[13248]: Configuration reload finished;
                    Oct 23 00:10:00 fw syslog-ng[13248]: Log statistics; processed='destination(_DEFAULT)=183', dropped='global(internal_source)=0', processed='global(internal_source)=183', queued='global(internal_source)=0', processed='global(msg_clones)=0', processed='source(_DEFAULT)=183', processed='src.internal(_DEFAULT#0)=183', processed='global(sdata_updates)=0', stamp='src.internal(_DEFAULT#0)=1761195600', queued='global(scratch_buffers_count)=0', processed='global(payload_reallocs)=178', processed='center(queued)=183', processed='center(received)=183', queued='global(scratch_buffers_bytes)=0'
                    Oct 23 00:15:02 localhost syslogd: restart
                    Oct 23 00:15:02 localhost syslogd: kernel boot file is /boot/kernel/kernel
                    Oct 23 00:15:02 localhost php-cgi[95349]: notify_monitor.php: Message sent to provels
                    

                    Peder

                    MAIN - pfSense+ 25.07.1-RELEASE - Adlink MXE-5401, i7, 16 GB RAM, 64 GB SSD. 500 GB HDD for SyslogNG
                    BACKUP - pfSense+ 23.01-RELEASE - Hyper-V Virtual Machine, Gen 1, 2 v-CPUs, 3 GB RAM, 8GB VHDX (Dynamic)

                    1 Reply Last reply Reply Quote 1
                    • A Offline
                      aldomoro
                      last edited by

                      Hi

                      We use Graylog as remote syslog. If server with Graylog has outage, e.g. is restarted due to updates, syslogd is stopped in pfSense 2.8.1. We did not have this issue in v2.8.0.

                      Aldomoro

                      provelsP 1 Reply Last reply Reply Quote 0
                      • stephenw10S Offline
                        stephenw10 Netgate Administrator
                        last edited by

                        Yes, that's the bug discussed here. The workaround rules will prevent it. https://redmine.pfsense.org/issues/16362#note-5

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                        • provelsP Offline
                          provels @aldomoro
                          last edited by

                          @aldomoro Possibly the best use of Service Watchdog. Maybe the only one! :)

                          Peder

                          MAIN - pfSense+ 25.07.1-RELEASE - Adlink MXE-5401, i7, 16 GB RAM, 64 GB SSD. 500 GB HDD for SyslogNG
                          BACKUP - pfSense+ 23.01-RELEASE - Hyper-V Virtual Machine, Gen 1, 2 v-CPUs, 3 GB RAM, 8GB VHDX (Dynamic)

                          1 Reply Last reply Reply Quote 0
                          • G Offline
                            geovaneg
                            last edited by geovaneg

                            Hi,

                            Same problem here:

                            "Nov 2 22:00:02 pfsense syslogd: sendto: Connection refused" (system.log)

                            PfSense CE 2.8.1, remote logging enabled.

                            Anothers instances 2.8 running OK.

                            Workaround: whatchdog

                            Thanks.

                            Geovane

                            1 Reply Last reply Reply Quote 0
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