Netgate Discussion Forum
    • Categories
    • Recent
    • Tags
    • Popular
    • Users
    • Search
    • Register
    • Login

    ROOT MOUNT ERROR

    Scheduled Pinned Locked Moved
    Problems Installing or Upgrading pfSense Software
    9
    26
    42.0k
    Loading More Posts
    • Oldest to Newest
    • Newest to Oldest
    • Most Votes
    Reply
    • Reply as topic
    Log in to reply
    This topic has been deleted. Only users with topic management privileges can see it.
    • O
      onlineph
      last edited by

      @kejianshi:

      Are you planning to boot from USB every time or will you be booting from HDD in the future?  Is this usb drive only for installing?
      Also, incase I'm missing it, what version of pfsense are you installing?  Its a full install from the live CD?

      If you are installing from USB and having trouble, try a CD instead.

      If you have no CD drive but are managing to get it booted on USB, go straight to option "I" install during the startup process if you can't an option 99 to work.

      Personally, I've never had a glitch going from the full live CD install > option "I" when its presented.

      I'm using the latest 2.0.3 mem stick installer. Prior to USB I'm using a buffalo dvd ROm and it never installed, I only get ROOT MOUNT EVER. So i resorted to USB installation and there, I was able to install.

      I'm planning to boot from the HDD in the future, it's always been.

      Yeah I tried the option "I" when presented:

      I select <accept these="" settings="">then given a menu, I selected <quick easy="" install="">then hit <ok>But I was presented a CANCELLED error window

      Execution of the command
      /sbin/fdisk -I da0
      FAILED with a return code of 1

      I tried to check the View Logs and I got these:
      <ata channel="" 0:<br=""><master: no="" device="" present<br=""><slave: no="" device="" present<br=""><ata channel="" 1:<br=""><master: no="" device="" present<br=""><slave: no="" device="" present<br=""><ata channel="" 2:<br=""><master: no="" device="" present<br=""><slave: no="" device="" present<br="">This is the same error when I am executing the 99 command after install.

      I really don't know what's happening. I got no background in UNIX your assistance is very very much appreaciated.</slave:></master:></ata></slave:></master:></ata></slave:></master:></ata></ok></quick></accept>

      1 Reply Last reply Reply Quote 0
      • K
        kejianshi
        last edited by

        Is it possible that your hardware is so amazingly new that there is some bit of hardware there not yet supported by freebsd?
        Also, totally shot in the dark…  Can you check your bios and make sure that any references to "plug and play OS" is set to No or off?

        1 Reply Last reply Reply Quote 0
        • O
          onlineph
          last edited by

          @kejianshi:

          Is it possible that your hardware is so amazingly new that there is some bit of hardware there not yet supported by freebsd?
          Also, totally shot in the dark…   Can you check your bios and make sure that any references to "plug and play OS" is set to No or off?

          Processor: AMD FX ™ - 4100 Quad
          Processor Speed: 3600

          SATA: 500G
          RAM: 4G (used to 8G but I took off the other)
          MOBO: GIGABYTE - UEFI DualBIOS

          HD Audio Azalia Device: DISABLED
          OS Type under BIOS is set to Other OS (the other selection is Windows8)

          1 Reply Last reply Reply Quote 0
          • K
            kejianshi
            last edited by

            Are you using 32 or 64 bit pfsense?  I'd be on 64.

            (P.S. Is there a setting in your bios for optimal settings, default settings, safe settings?  If so, try safe and default)

            Might even Try "windows 8".  Can't break anything worse than it is.

            1 Reply Last reply Reply Quote 0
            • O
              onlineph
              last edited by

              @kejianshi:

              Are you using 32 or 64 bit pfsense?  I'd be on 64.

              (P.S. Is there a setting in your bios for optimal settings, default settings, safe settings?  If so, try safe and default)

              Might even Try "windows 8".  Can't break anything worse than it is.

              I'm using 32 bit pfsense

              It only have Optimized Defaults.

              I also tried awhile ago a crazy setup. I have a usb bridge for sata so, I attached my 1TB to the USB and the 500G to the sata ports on board. reboot then I got the "I" option, the system has read the 1TB instead but never ack the one on sata on board. The system formated it the pfsense way, allocates a slice on it, write the os on the 1TB. Then when I reboot, i exchanged the hdds, now the 1TB with installed pfsense on board and puff ROOT MOUNT ERROR. Whew! no luck yet.

              1 Reply Last reply Reply Quote 0
              • K
                kejianshi
                last edited by

                Switch to 64 bit version for your 64 bit system (or at least I would).

                1 Reply Last reply Reply Quote 0
                • K
                  kejianshi
                  last edited by

                  P.S.  It sure is acting like it doesn't know what to do with the hardware on your board.
                  Did they just design this board last week and send it out yesterday?
                  Crazy idea…  Do you have an old PCI or PCIe or USB3 > sata adapter?

                  1 Reply Last reply Reply Quote 0
                  • O
                    onlineph
                    last edited by

                    I tried the 64 bit.

                    I was presented the "I" option, selected pfsense install to HDD, window menu opened but it only presents the USB as target of installation. Whew!. Is there a way to initialize the HDD in the loader command prompt? I think the system can't read the HD controller at all that's why it wont show the HD but I dont know how to do it.

                    Any fix?

                    1 Reply Last reply Reply Quote 0
                    • K
                      kejianshi
                      last edited by

                      I'm thinking your sata hardware isn't compatible with the freebsd.  Thats why I'm thinking a pci or pcie sata adapter will at least get you booted up.  Problem is, after that will your Ethernet ports be compatible?  Are they also bleeding edge tech that only NASA has a working driver for?

                      1 Reply Last reply Reply Quote 0
                      • K
                        kejianshi
                        last edited by

                        I noted also that pfsense 2.03 is based on Freebsd 8.1
                        and pfsense 2.1 is based on Freebsd 8.3

                        Perhaps 8.3 has support for your hardware rolled into it better than 8.1?

                        1 Reply Last reply Reply Quote 0
                        • O
                          onlineph
                          last edited by

                          @kejianshi:

                          P.S.  It sure is acting like it doesn't know what to do with the hardware on your board.
                          Did they just design this board last week and send it out yesterday?
                          Crazy idea…   Do you have an old PCI or PCIe or USB3 > sata adapter?

                          MOBO has pci and pcie. Am using the two pci for my NIC WAN/LAN interface. I have no problem there though. My real problem is whenever "I" is presented and the system would install pfsense to the HD, I was presented a target disk with USB (the installer) as the only option to install with. The HDD is not there as a selection. Kind of wirdo mobo. But it seems my only problem is what to do in order that the pfsense would recognize the hdd as a target hdd to install.

                          Is there any unix command to handshake the hdd and the pfsense installer?

                          1 Reply Last reply Reply Quote 0
                          • K
                            kejianshi
                            last edited by

                            If pfsense can't see the HD on that SATA port because your chipset isn't supported by BSD 8.1, I imagine it wouldn't present it as a choice after the "I".

                            1 Reply Last reply Reply Quote 0
                            • K
                              kejianshi
                              last edited by

                              I don't know if

                              gpart show -l

                              will show your big HD or not.

                              If it does, maybe you can work this out with a not quick and easy install.

                              1 Reply Last reply Reply Quote 0
                              • P
                                padapa
                                last edited by

                                I too recently ran into this issue setting up my new PFSense box.  I could boot up the to main menu screen where I could select option 1-8 and I tried a wide variety of fixes listed in this thread.

                                The issue finally ended up being that I could not boot past the dreaded "Boot Mount Error" while my external CD/DVD drive was connected to any of the USB 3.0 ports.

                                As soon as I used a USB 2.0 port and selected option 3 (boot from USB connected device) everything ran fine.

                                I believe we are seeing a FreeBSD drive issue where the USB 3.0 port is running in USB 2.0 compatibility and the drivers don't know how to manage that.

                                The solution is to use a USB 2.0 port with your USB 2.0 CD/DVD drive and select option 3 from the boot up menu.

                                If someone has a USB 3.0 CD/DVD drive it would be good to test it with USB 3.0 and USB 2.0

                                BTW … My hardware is as follows:

                                Jetway HBJC200F99-525-B

                                http://www.newegg.com/Product/Product.aspx?Item=N82E16856107095

                                General
                                Brand Jetway
                                Model HBJC200F99-525-B
                                Color Black

                                CPU Supported
                                CPU Type Intel Atom D525 (1.8GHz, Dual-Core)

                                Chipset
                                South Bridge ICH9R

                                Memory Supported
                                Memory Slots 2 x 204Pin  DDR3 1066
                                Max Memory 4GB

                                Expansion Slots
                                PCI 1
                                Mini PCI-E x1 1

                                Storage
                                SATA 6 x SATA 3.0Gb/s
                                SATA RAID RAID 0, 1, 5, 10

                                Graphics
                                Onboard Video Intel GMA 3150

                                Audio
                                Onboard Audio VIA VT1705  (6 Channel)

                                Network
                                LAN 2 x Intel 82574L (Dual 10/100/1000Mbps)

                                Extension Bays
                                Slim ODD
                                1 x Blank Bay
                                2.5" Internal Bays 1

                                Front Panel Ports
                                Front USB                2 x USB 2.0  (not exposed)

                                Back Panel Ports
                                PS/2 1
                                COM 1
                                VGA 1 x D-sub
                                Rear USB
                                3 x USB 2.0
                                2 x USB 3.0
                                RJ45 2
                                Rear Audio Ports 3 jacks

                                1 Reply Last reply Reply Quote 0
                                • M
                                  marceloleite
                                  last edited by

                                  In my case it was simpler.
                                  My USB CD drive was recognized as cd0, so I typed the following command and he continued to installation.

                                  cd9960:/dev/cd0

                                  Good luck!

                                  1 Reply Last reply Reply Quote 0
                                  • T
                                    taliesins
                                    last edited by

                                    I ran into this issue when trying to automate building PfSense on Hyper-V with Packer.

                                    When I added a DVD Drive to IDE Controller 0 at location 1. It Failed.
                                    When I added a DVD Drive to IDE Controller 1 at location 0. It Succeeded.
                                    When I added a DVD Drive to IDE Controller 1 at location 1. It Succeeded.

                                    So my conclusion is try to use any other location for the DVD controller, if you receive this error message. On a physical machine swap it to the next available port.

                                    1 Reply Last reply Reply Quote 0
                                    • D
                                      deanfourie
                                      last edited by

                                      Same issue with me now too.

                                      Install is fine, but with any sudden power off, the device is dead.

                                      Running latest pfsense on Sophos hardware.

                                      1 Reply Last reply Reply Quote 0
                                      • stephenw10S
                                        stephenw10 Netgate Administrator
                                        last edited by

                                        You should start a new thread for this and detail exactly what you're seeing.
                                        It's unlikely the root cause of this is the same after 10 years!

                                        Steve

                                        D 1 Reply Last reply Reply Quote 0
                                        • D
                                          deanfourie @stephenw10
                                          last edited by

                                          @stephenw10 Ok thanks, have done.

                                          1 Reply Last reply Reply Quote 0
                                          • First post
                                            Last post