ROOT MOUNT ERROR

padapa

I too recently ran into this issue setting up my new PFSense box. I could boot up the to main menu screen where I could select option 1-8 and I tried a wide variety of fixes listed in this thread.

The issue finally ended up being that I could not boot past the dreaded "Boot Mount Error" while my external CD/DVD drive was connected to any of the USB 3.0 ports.

As soon as I used a USB 2.0 port and selected option 3 (boot from USB connected device) everything ran fine.

I believe we are seeing a FreeBSD drive issue where the USB 3.0 port is running in USB 2.0 compatibility and the drivers don't know how to manage that.

The solution is to use a USB 2.0 port with your USB 2.0 CD/DVD drive and select option 3 from the boot up menu.

If someone has a USB 3.0 CD/DVD drive it would be good to test it with USB 3.0 and USB 2.0

BTW … My hardware is as follows:

Jetway HBJC200F99-525-B

http://www.newegg.com/Product/Product.aspx?Item=N82E16856107095

General
Brand Jetway
Model HBJC200F99-525-B
Color Black

CPU Supported
CPU Type Intel Atom D525 (1.8GHz, Dual-Core)

Chipset
South Bridge ICH9R

Memory Supported
Memory Slots 2 x 204Pin DDR3 1066
Max Memory 4GB

Expansion Slots
PCI 1
Mini PCI-E x1 1

Storage
SATA 6 x SATA 3.0Gb/s
SATA RAID RAID 0, 1, 5, 10

Graphics
Onboard Video Intel GMA 3150

Audio
Onboard Audio VIA VT1705 (6 Channel)

Network
LAN 2 x Intel 82574L (Dual 10/100/1000Mbps)

Extension Bays
Slim ODD
1 x Blank Bay
2.5" Internal Bays 1

Front Panel Ports
Front USB 2 x USB 2.0 (not exposed)

Back Panel Ports
PS/2 1
COM 1
VGA 1 x D-sub
Rear USB
3 x USB 2.0
2 x USB 3.0
RJ45 2
Rear Audio Ports 3 jacks

marceloleite

In my case it was simpler.
My USB CD drive was recognized as cd0, so I typed the following command and he continued to installation.

cd9960:/dev/cd0

Good luck!

taliesins

I ran into this issue when trying to automate building PfSense on Hyper-V with Packer.

When I added a DVD Drive to IDE Controller 0 at location 1. It Failed.
When I added a DVD Drive to IDE Controller 1 at location 0. It Succeeded.
When I added a DVD Drive to IDE Controller 1 at location 1. It Succeeded.

So my conclusion is try to use any other location for the DVD controller, if you receive this error message. On a physical machine swap it to the next available port.

deanfourie

Same issue with me now too.

Install is fine, but with any sudden power off, the device is dead.

Running latest pfsense on Sophos hardware.

stephenw10

You should start a new thread for this and detail exactly what you're seeing.
It's unlikely the root cause of this is the same after 10 years!

Steve

deanfourie

@stephenw10 Ok thanks, have done.