we basically couldnt get any configuration to work with the opt1 output. so we gave up on that.
currently we have it configured back to the cable modem smc 8014. that has 1 cable go to the pfsense. and 1 cable go to a switch with the xbox's on it. using static ip's.
this way has intermittent issues with allowing the xbox's to stay connected. they always have to retry connection to get it to work.
so now i had an oceanic tech replace the modem. but it is still having the same problem. where it does not always pull the static ip's correctly. they tell me anything after the modem is not their problem. even though all im doing is adding a switch to the modem to allow more ip's to be pulled.
basically i want them to put it in s pseudo bridge mode with statics. this disables everything on the modem/router to allow my devices to pull everything how they want. but oceanic does not support this mode and will not allow the user to put it into this mode. so im at a loss of what to do.
so the tech was cool, and we actually are neighbors. so maybe he will find the right level 3 tech that can help me with my problem