The free version of Smoothwall seems see little attention form the company, users have tried to support it, even forking to add features and fix problems. Active users working on fixing problems haven't gotten much if any support from the company in the last couple years. It does appear that they are working on an upgrade from 3.0.x to 3.1 but that has happened since I switched.
Add on packages are a major pain there, again users do what they can but support by the company is minimal and many packages are abandoned by their maintainers. Upgrades if you have packages installed can be a huge hassle, uninstall everything, update, reinstall everything.
Sad because they had a good base system back when the company cared about building their reputation using the free version.
I still have SmoothWall loaded on a couple boxes but as I get better at using it they will be moving to pfSense too.