Just upgraded from 22.01 to 22.05 on my Netgate 2100 MAX, cant reach internet now?

robmontreal

Hey all, just upgraded to 22.05 on my Netgate 2100 MAX, rebooted and now no internet for the office.

I am new to pfsense, so i am not sure what to look for?

Not sure what to check as all looks well? Cannot ping by ip or name, tried pfsense ping , can reach anything.

Any ideas? Lots of upset office workers over here.
:)
I did check if a weird gateway was on the LAN interface, but its blank.

Anything else?

Thanks!

Courierdog

I also upgraded from 22.01 to 22.05 on my Netgate SG-2100 MAX.
My issue is the CPU Usage is running at 99-100% even after
02 Hours 48 Minutes 35 Seconds

rcoleman-netgate

@courierdog are you running pfBlocker? Some people have seen that and just needed to uninstall and reinstall the package.

rcoleman-netgate

@robmontreal what does your WAN interface read? (Status menu)

Courierdog

@rcoleman-netgate OK I will try removing the PFBlocker

Courierdog

@rcoleman-netgate I assume you mean from the dashboard
Interfaces - WAN

WAN 1000baseT <full-duplex> 192.168.1.69
2001:56a:f1e1:c500:92ec:77ff:fe20:724

Courierdog

@rcoleman-netgate I am currently running pfBlockerNG-devel as recommended by the book - Safer @ Home by Michael Lines

Your recommendation is to uninstall and Reinstall.

Question:
how do you recommend I uninstall (process) I am extremely new to pfsense. This is the first product I have used that has removed my internet problems, to a virtual zero issues.
I have experienced Cyber intrusion and related issues and a theft of data in the amount of 7TB of excess data charges.

rcoleman-netgate

@courierdog said in Just upgraded from 22.01 to 22.05 on my Netgate 2100 MAX, cant reach internet now?:

how do you recommend I uninstall (process)

Through the package menu -- there's an uninstall button.

robmontreal

This post is deleted!

Courierdog

@rcoleman-netgate There is a removal button in the Package Manager, I do not see an Uninstall method.
In my understanding of past operations, there is a difference between the "Uninstall" and "Removal"
I come from a MacOS experience where Removal, Uninstall and Move to Trash are very distinctly different operations.
Sorry for any confusion.
Also I am extremely new to pfsense (2022-04-20)

rcoleman-netgate

@courierdog https://docs.netgate.com/pfsense/en/latest/packages/manager.html#uninstalling-packages

robmontreal

@rcoleman-netgate

It shows status as up, it has a gateway IP, no errors , no collisions, in/out packets 1/2(264 B/168B)

Suggestions?

Thanks for the prompt reply.

SteveITS

@robmontreal said in Just upgraded from 22.01 to 22.05 on my Netgate 2100 MAX, cant reach internet now?:

upgraded to 22.05 on my Netgate 2100 MAX, rebooted and now no internet

You rebooted or it rebooted itself? Upgrades will reboot automatically but it can take 10+ minutes sometimes, just wait it out.

tried pfsense ping

You can't ping the pfSense or the pfSense can't ping out to the Internet?

LAN should not have a gateway, only WAN.

192.168.1.69
2001:56a:f1e1:c500:92ec:77ff:fe20:724

The IPv4 is a private IP, do you have another router in front of your pfSense? Can you ping that router?

Can you ping using IPv6? In Windows:
ping -6 ipv6.google.com
or
ping -6 2607:f8b0:4009:81b::200e

robmontreal

@steveits Thanks for the reply.... I had to reconnect old router so they can do some work, old router works as expected.

I will reply in a bit when everyone goes to lunch i will switch over to Netgate again and troubleshoot

After the upgrade it rebooted itself. I lost connectivity drove to the office(45 mins) and it was up, but could not get to the internet.

I'll reply again in a bit
Thanks..

Courierdog

@rcoleman-netgate OK we are on the same page.
Thanks for the reference.
I removed the Package and Re-Installed the PFBlocker.
Now the CPU Usage is moving from 15% to 26% this is somewhat more normal from my observations.

robmontreal

@steveits

Ok i plugged modem back into netgate, i have a gateway under wan, but i cannot ping it, using ping under diags menu

Under status>gateways it says Pending everywhere?? Is this normal?

Thanks

robmontreal

This post is deleted!

SteveITS

@robmontreal The pending status is probably because it can't ping the gateway either (?). In System/Routing you can edit the gateway and check "Disable Gateway Monitoring" but that's a bit of a hack. Does the ISP router normally respond to pings?

Is your WAN DHCP?

robmontreal

@steveits Hey Steve, i do not think my isp router normally responds to ping, i would have to reconnect the old router to check as everything works with old router.

My WAN is DHCP.
The pending was because i had the wan disconnected, my bad... it shows good now....
Can i provide more screen shots for you?

Thanks..

SteveITS

@robmontreal OK so that's a public IP at least. If you can't ping the .1 gateway then either that gateway doesn't respond to pings, or there's some weird routing going on, or there's a firewall rule blocking your ping, etc. That shot shows the gateway online though so it seems like the monitoring did ping it...

Is anything set in System/Routing/Static Routes?