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    Just upgraded from 22.01 to 22.05 on my Netgate 2100 MAX, cant reach internet now?

    Scheduled Pinned Locked Moved General pfSense Questions
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    • R
      robmontreal
      last edited by

      This post is deleted!
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      • CourierdogC
        Courierdog @rcoleman-netgate
        last edited by

        @rcoleman-netgate There is a removal button in the Package Manager, I do not see an Uninstall method.
        In my understanding of past operations, there is a difference between the "Uninstall" and "Removal"
        I come from a MacOS experience where Removal, Uninstall and Move to Trash are very distinctly different operations.
        Sorry for any confusion.
        Also I am extremely new to pfsense (2022-04-20)

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          rcoleman-netgate Netgate @Courierdog
          last edited by

          @courierdog https://docs.netgate.com/pfsense/en/latest/packages/manager.html#uninstalling-packages

          Ryan
          Repeat, after me: MESH IS THE DEVIL! MESH IS THE DEVIL!
          Requesting firmware for your Netgate device? https://go.netgate.com
          Switching: Mikrotik, Netgear, Extreme
          Wireless: Aruba, Ubiquiti

          CourierdogC 1 Reply Last reply Reply Quote 0
          • R
            robmontreal @rcoleman-netgate
            last edited by

            @rcoleman-netgate

            It shows status as up, it has a gateway IP, no errors , no collisions, in/out packets 1/2(264 B/168B)

            Suggestions?

            Thanks for the prompt reply.

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            • S
              SteveITS Galactic Empire @robmontreal
              last edited by SteveITS

              @robmontreal said in Just upgraded from 22.01 to 22.05 on my Netgate 2100 MAX, cant reach internet now?:

              upgraded to 22.05 on my Netgate 2100 MAX, rebooted and now no internet

              You rebooted or it rebooted itself? Upgrades will reboot automatically but it can take 10+ minutes sometimes, just wait it out.

              tried pfsense ping

              You can't ping the pfSense or the pfSense can't ping out to the Internet?

              LAN should not have a gateway, only WAN.

              192.168.1.69
              2001:56a:f1e1:c500:92ec:77ff:fe20:724

              The IPv4 is a private IP, do you have another router in front of your pfSense? Can you ping that router?

              Can you ping using IPv6? In Windows:
              ping -6 ipv6.google.com
              or
              ping -6 2607:f8b0:4009:81b::200e

              Pre-2.7.2/23.09: Only install packages for your version, or risk breaking it. Select your branch in System/Update/Update Settings.
              When upgrading, allow 10-15 minutes to restart, or more depending on packages and device speed.
              Upvote ๐Ÿ‘ helpful posts!

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              • R
                robmontreal @SteveITS
                last edited by

                @steveits Thanks for the reply.... I had to reconnect old router so they can do some work, old router works as expected.

                I will reply in a bit when everyone goes to lunch i will switch over to Netgate again and troubleshoot

                After the upgrade it rebooted itself. I lost connectivity drove to the office(45 mins) and it was up, but could not get to the internet.

                I'll reply again in a bit
                Thanks..

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                • CourierdogC
                  Courierdog @rcoleman-netgate
                  last edited by

                  @rcoleman-netgate OK we are on the same page.
                  Thanks for the reference.
                  I removed the Package and Re-Installed the PFBlocker.
                  Now the CPU Usage is moving from 15% to 26% this is somewhat more normal from my observations.

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                  • R
                    robmontreal @SteveITS
                    last edited by

                    @steveits

                    Ok i plugged modem back into netgate, i have a gateway under wan, but i cannot ping it, using ping under diags menu

                    Under status>gateways it says Pending everywhere?? Is this normal?

                    Thanks

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                      robmontreal @robmontreal
                      last edited by

                      This post is deleted!
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                      • S
                        SteveITS Galactic Empire @robmontreal
                        last edited by

                        @robmontreal The pending status is probably because it can't ping the gateway either (?). In System/Routing you can edit the gateway and check "Disable Gateway Monitoring" but that's a bit of a hack. Does the ISP router normally respond to pings?

                        Is your WAN DHCP?

                        Pre-2.7.2/23.09: Only install packages for your version, or risk breaking it. Select your branch in System/Update/Update Settings.
                        When upgrading, allow 10-15 minutes to restart, or more depending on packages and device speed.
                        Upvote ๐Ÿ‘ helpful posts!

                        R 1 Reply Last reply Reply Quote 0
                        • R
                          robmontreal @SteveITS
                          last edited by robmontreal

                          @steveits Hey Steve, i do not think my isp router normally responds to ping, i would have to reconnect the old router to check as everything works with old router.

                          My WAN is DHCP.
                          The pending was because i had the wan disconnected, my bad... it shows good now....
                          Can i provide more screen shots for you?

                          Thanks..

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                          • S
                            SteveITS Galactic Empire @robmontreal
                            last edited by

                            @robmontreal OK so that's a public IP at least. If you can't ping the .1 gateway then either that gateway doesn't respond to pings, or there's some weird routing going on, or there's a firewall rule blocking your ping, etc. That shot shows the gateway online though so it seems like the monitoring did ping it...

                            Is anything set in System/Routing/Static Routes?

                            Pre-2.7.2/23.09: Only install packages for your version, or risk breaking it. Select your branch in System/Update/Update Settings.
                            When upgrading, allow 10-15 minutes to restart, or more depending on packages and device speed.
                            Upvote ๐Ÿ‘ helpful posts!

                            R 1 Reply Last reply Reply Quote 0
                            • R
                              robmontreal @SteveITS
                              last edited by

                              @steveits Ok, so I can ping the gateway just to confirm.

                              Nothing in static routes, its empty.

                              This is getting weird.

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                              • S
                                SteveITS Galactic Empire @robmontreal
                                last edited by

                                @robmontreal said in Just upgraded from 22.01 to 22.05 on my Netgate 2100 MAX, cant reach internet now?:

                                I can ping the gateway

                                tracert 8.8.4.4

                                and see how far you get. If you can get to the gateway it ought to be working.

                                It's not a DNS issue is it?

                                Pre-2.7.2/23.09: Only install packages for your version, or risk breaking it. Select your branch in System/Update/Update Settings.
                                When upgrading, allow 10-15 minutes to restart, or more depending on packages and device speed.
                                Upvote ๐Ÿ‘ helpful posts!

                                R 2 Replies Last reply Reply Quote 0
                                • R
                                  robmontreal @SteveITS
                                  last edited by

                                  @steveits if i cant ping anything, i figure dns is not an issue

                                  here is a tracert from my windows box

                                  12faac6e-f6be-4e5c-8a75-2a7ac371c63e-image.png

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                                  • R
                                    robmontreal @SteveITS
                                    last edited by robmontreal

                                    @steveits Is it easy to revert back to 22.01 version?

                                    This issue is getting annoying... :)

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                                    • S
                                      SteveITS Galactic Empire @robmontreal
                                      last edited by

                                      @robmontreal You can reinstall:
                                      https://docs.netgate.com/pfsense/en/latest/solutions/netgate-2100/reinstall-pfsense.html

                                      192.168.0.1 is the LAN of your pfSense? It sounds like it doesn't want to route out. Does Diagnostics/Routes show a default route? Yet, the gateway is pingable...which might make sense if there is no default route.

                                      Does System/Routing have a default gateway set? (black globe icon)
                                      c3185eb6-471b-4a16-a242-6a38f35cfc95-image.png

                                      Pre-2.7.2/23.09: Only install packages for your version, or risk breaking it. Select your branch in System/Update/Update Settings.
                                      When upgrading, allow 10-15 minutes to restart, or more depending on packages and device speed.
                                      Upvote ๐Ÿ‘ helpful posts!

                                      R 1 Reply Last reply Reply Quote 0
                                      • R
                                        robmontreal @SteveITS
                                        last edited by

                                        This post is deleted!
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                                          robmontreal
                                          last edited by

                                          This post is deleted!
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                                          • S
                                            SteveITS Galactic Empire @robmontreal
                                            last edited by

                                            @robmontreal said in Just upgraded from 22.01 to 22.05 on my Netgate 2100 MAX, cant reach internet now?:

                                            rather than leave as automatic in gateway i selected WAN_DHCP

                                            I vaguely recall having to do that several years ago somewhere due to a bug, but it's not normal. The docs talk about it selecting the wrong gateway...

                                            Pre-2.7.2/23.09: Only install packages for your version, or risk breaking it. Select your branch in System/Update/Update Settings.
                                            When upgrading, allow 10-15 minutes to restart, or more depending on packages and device speed.
                                            Upvote ๐Ÿ‘ helpful posts!

                                            R 1 Reply Last reply Reply Quote 0
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