Just upgraded from 22.01 to 22.05 on my Netgate 2100 MAX, cant reach internet now?

Courierdog

@rcoleman-netgate I am currently running pfBlockerNG-devel as recommended by the book - Safer @ Home by Michael Lines

Your recommendation is to uninstall and Reinstall.

Question:
how do you recommend I uninstall (process) I am extremely new to pfsense. This is the first product I have used that has removed my internet problems, to a virtual zero issues.
I have experienced Cyber intrusion and related issues and a theft of data in the amount of 7TB of excess data charges.

rcoleman-netgate

@courierdog said in Just upgraded from 22.01 to 22.05 on my Netgate 2100 MAX, cant reach internet now?:

how do you recommend I uninstall (process)

Through the package menu -- there's an uninstall button.

robmontreal

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Courierdog

@rcoleman-netgate There is a removal button in the Package Manager, I do not see an Uninstall method.
In my understanding of past operations, there is a difference between the "Uninstall" and "Removal"
I come from a MacOS experience where Removal, Uninstall and Move to Trash are very distinctly different operations.
Sorry for any confusion.
Also I am extremely new to pfsense (2022-04-20)

rcoleman-netgate

@courierdog https://docs.netgate.com/pfsense/en/latest/packages/manager.html#uninstalling-packages

robmontreal

@rcoleman-netgate

It shows status as up, it has a gateway IP, no errors , no collisions, in/out packets 1/2(264 B/168B)

Suggestions?

Thanks for the prompt reply.

SteveITS

@robmontreal said in Just upgraded from 22.01 to 22.05 on my Netgate 2100 MAX, cant reach internet now?:

upgraded to 22.05 on my Netgate 2100 MAX, rebooted and now no internet

You rebooted or it rebooted itself? Upgrades will reboot automatically but it can take 10+ minutes sometimes, just wait it out.

tried pfsense ping

You can't ping the pfSense or the pfSense can't ping out to the Internet?

LAN should not have a gateway, only WAN.

192.168.1.69
2001:56a:f1e1:c500:92ec:77ff:fe20:724

The IPv4 is a private IP, do you have another router in front of your pfSense? Can you ping that router?

Can you ping using IPv6? In Windows:
ping -6 ipv6.google.com
or
ping -6 2607:f8b0:4009:81b::200e

robmontreal

@steveits Thanks for the reply.... I had to reconnect old router so they can do some work, old router works as expected.

I will reply in a bit when everyone goes to lunch i will switch over to Netgate again and troubleshoot

After the upgrade it rebooted itself. I lost connectivity drove to the office(45 mins) and it was up, but could not get to the internet.

I'll reply again in a bit
Thanks..

Courierdog

@rcoleman-netgate OK we are on the same page.
Thanks for the reference.
I removed the Package and Re-Installed the PFBlocker.
Now the CPU Usage is moving from 15% to 26% this is somewhat more normal from my observations.

robmontreal

@steveits

Ok i plugged modem back into netgate, i have a gateway under wan, but i cannot ping it, using ping under diags menu

Under status>gateways it says Pending everywhere?? Is this normal?

Thanks

robmontreal

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SteveITS

@robmontreal The pending status is probably because it can't ping the gateway either (?). In System/Routing you can edit the gateway and check "Disable Gateway Monitoring" but that's a bit of a hack. Does the ISP router normally respond to pings?

Is your WAN DHCP?

robmontreal

@steveits Hey Steve, i do not think my isp router normally responds to ping, i would have to reconnect the old router to check as everything works with old router.

My WAN is DHCP.
The pending was because i had the wan disconnected, my bad... it shows good now....
Can i provide more screen shots for you?

Thanks..

SteveITS

@robmontreal OK so that's a public IP at least. If you can't ping the .1 gateway then either that gateway doesn't respond to pings, or there's some weird routing going on, or there's a firewall rule blocking your ping, etc. That shot shows the gateway online though so it seems like the monitoring did ping it...

Is anything set in System/Routing/Static Routes?

robmontreal

@steveits Ok, so I can ping the gateway just to confirm.

Nothing in static routes, its empty.

This is getting weird.

SteveITS

@robmontreal said in Just upgraded from 22.01 to 22.05 on my Netgate 2100 MAX, cant reach internet now?:

I can ping the gateway

tracert 8.8.4.4

and see how far you get. If you can get to the gateway it ought to be working.

It's not a DNS issue is it?

robmontreal

@steveits if i cant ping anything, i figure dns is not an issue

here is a tracert from my windows box

robmontreal

@steveits Is it easy to revert back to 22.01 version?

This issue is getting annoying... :)

SteveITS

@robmontreal You can reinstall:
https://docs.netgate.com/pfsense/en/latest/solutions/netgate-2100/reinstall-pfsense.html

192.168.0.1 is the LAN of your pfSense? It sounds like it doesn't want to route out. Does Diagnostics/Routes show a default route? Yet, the gateway is pingable...which might make sense if there is no default route.

Does System/Routing have a default gateway set? (black globe icon)

robmontreal

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