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    Just upgraded from 22.01 to 22.05 on my Netgate 2100 MAX, cant reach internet now?

    Scheduled Pinned Locked Moved General pfSense Questions
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    • R
      rcoleman-netgate Netgate @Courierdog
      last edited by

      @courierdog https://docs.netgate.com/pfsense/en/latest/packages/manager.html#uninstalling-packages

      Ryan
      Repeat, after me: MESH IS THE DEVIL! MESH IS THE DEVIL!
      Requesting firmware for your Netgate device? https://go.netgate.com
      Switching: Mikrotik, Netgear, Extreme
      Wireless: Aruba, Ubiquiti

      CourierdogC 1 Reply Last reply Reply Quote 0
      • R
        robmontreal @rcoleman-netgate
        last edited by

        @rcoleman-netgate

        It shows status as up, it has a gateway IP, no errors , no collisions, in/out packets 1/2(264 B/168B)

        Suggestions?

        Thanks for the prompt reply.

        1 Reply Last reply Reply Quote 0
        • S
          SteveITS Galactic Empire @robmontreal
          last edited by SteveITS

          @robmontreal said in Just upgraded from 22.01 to 22.05 on my Netgate 2100 MAX, cant reach internet now?:

          upgraded to 22.05 on my Netgate 2100 MAX, rebooted and now no internet

          You rebooted or it rebooted itself? Upgrades will reboot automatically but it can take 10+ minutes sometimes, just wait it out.

          tried pfsense ping

          You can't ping the pfSense or the pfSense can't ping out to the Internet?

          LAN should not have a gateway, only WAN.

          192.168.1.69
          2001:56a:f1e1:c500:92ec:77ff:fe20:724

          The IPv4 is a private IP, do you have another router in front of your pfSense? Can you ping that router?

          Can you ping using IPv6? In Windows:
          ping -6 ipv6.google.com
          or
          ping -6 2607:f8b0:4009:81b::200e

          Pre-2.7.2/23.09: Only install packages for your version, or risk breaking it. Select your branch in System/Update/Update Settings.
          When upgrading, allow 10-15 minutes to restart, or more depending on packages and device speed.
          Upvote ๐Ÿ‘ helpful posts!

          R 2 Replies Last reply Reply Quote 0
          • R
            robmontreal @SteveITS
            last edited by

            @steveits Thanks for the reply.... I had to reconnect old router so they can do some work, old router works as expected.

            I will reply in a bit when everyone goes to lunch i will switch over to Netgate again and troubleshoot

            After the upgrade it rebooted itself. I lost connectivity drove to the office(45 mins) and it was up, but could not get to the internet.

            I'll reply again in a bit
            Thanks..

            R 1 Reply Last reply Reply Quote 0
            • CourierdogC
              Courierdog @rcoleman-netgate
              last edited by

              @rcoleman-netgate OK we are on the same page.
              Thanks for the reference.
              I removed the Package and Re-Installed the PFBlocker.
              Now the CPU Usage is moving from 15% to 26% this is somewhat more normal from my observations.

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              • R
                robmontreal @SteveITS
                last edited by

                @steveits

                Ok i plugged modem back into netgate, i have a gateway under wan, but i cannot ping it, using ping under diags menu

                Under status>gateways it says Pending everywhere?? Is this normal?

                Thanks

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                  robmontreal @robmontreal
                  last edited by

                  This post is deleted!
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                    SteveITS Galactic Empire @robmontreal
                    last edited by

                    @robmontreal The pending status is probably because it can't ping the gateway either (?). In System/Routing you can edit the gateway and check "Disable Gateway Monitoring" but that's a bit of a hack. Does the ISP router normally respond to pings?

                    Is your WAN DHCP?

                    Pre-2.7.2/23.09: Only install packages for your version, or risk breaking it. Select your branch in System/Update/Update Settings.
                    When upgrading, allow 10-15 minutes to restart, or more depending on packages and device speed.
                    Upvote ๐Ÿ‘ helpful posts!

                    R 1 Reply Last reply Reply Quote 0
                    • R
                      robmontreal @SteveITS
                      last edited by robmontreal

                      @steveits Hey Steve, i do not think my isp router normally responds to ping, i would have to reconnect the old router to check as everything works with old router.

                      My WAN is DHCP.
                      The pending was because i had the wan disconnected, my bad... it shows good now....
                      Can i provide more screen shots for you?

                      Thanks..

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                      • S
                        SteveITS Galactic Empire @robmontreal
                        last edited by

                        @robmontreal OK so that's a public IP at least. If you can't ping the .1 gateway then either that gateway doesn't respond to pings, or there's some weird routing going on, or there's a firewall rule blocking your ping, etc. That shot shows the gateway online though so it seems like the monitoring did ping it...

                        Is anything set in System/Routing/Static Routes?

                        Pre-2.7.2/23.09: Only install packages for your version, or risk breaking it. Select your branch in System/Update/Update Settings.
                        When upgrading, allow 10-15 minutes to restart, or more depending on packages and device speed.
                        Upvote ๐Ÿ‘ helpful posts!

                        R 1 Reply Last reply Reply Quote 0
                        • R
                          robmontreal @SteveITS
                          last edited by

                          @steveits Ok, so I can ping the gateway just to confirm.

                          Nothing in static routes, its empty.

                          This is getting weird.

                          S 1 Reply Last reply Reply Quote 0
                          • S
                            SteveITS Galactic Empire @robmontreal
                            last edited by

                            @robmontreal said in Just upgraded from 22.01 to 22.05 on my Netgate 2100 MAX, cant reach internet now?:

                            I can ping the gateway

                            tracert 8.8.4.4

                            and see how far you get. If you can get to the gateway it ought to be working.

                            It's not a DNS issue is it?

                            Pre-2.7.2/23.09: Only install packages for your version, or risk breaking it. Select your branch in System/Update/Update Settings.
                            When upgrading, allow 10-15 minutes to restart, or more depending on packages and device speed.
                            Upvote ๐Ÿ‘ helpful posts!

                            R 2 Replies Last reply Reply Quote 0
                            • R
                              robmontreal @SteveITS
                              last edited by

                              @steveits if i cant ping anything, i figure dns is not an issue

                              here is a tracert from my windows box

                              12faac6e-f6be-4e5c-8a75-2a7ac371c63e-image.png

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                              • R
                                robmontreal @SteveITS
                                last edited by robmontreal

                                @steveits Is it easy to revert back to 22.01 version?

                                This issue is getting annoying... :)

                                S 1 Reply Last reply Reply Quote 0
                                • S
                                  SteveITS Galactic Empire @robmontreal
                                  last edited by

                                  @robmontreal You can reinstall:
                                  https://docs.netgate.com/pfsense/en/latest/solutions/netgate-2100/reinstall-pfsense.html

                                  192.168.0.1 is the LAN of your pfSense? It sounds like it doesn't want to route out. Does Diagnostics/Routes show a default route? Yet, the gateway is pingable...which might make sense if there is no default route.

                                  Does System/Routing have a default gateway set? (black globe icon)
                                  c3185eb6-471b-4a16-a242-6a38f35cfc95-image.png

                                  Pre-2.7.2/23.09: Only install packages for your version, or risk breaking it. Select your branch in System/Update/Update Settings.
                                  When upgrading, allow 10-15 minutes to restart, or more depending on packages and device speed.
                                  Upvote ๐Ÿ‘ helpful posts!

                                  R 1 Reply Last reply Reply Quote 0
                                  • R
                                    robmontreal @SteveITS
                                    last edited by

                                    This post is deleted!
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                                      robmontreal
                                      last edited by

                                      This post is deleted!
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                                      • S
                                        SteveITS Galactic Empire @robmontreal
                                        last edited by

                                        @robmontreal said in Just upgraded from 22.01 to 22.05 on my Netgate 2100 MAX, cant reach internet now?:

                                        rather than leave as automatic in gateway i selected WAN_DHCP

                                        I vaguely recall having to do that several years ago somewhere due to a bug, but it's not normal. The docs talk about it selecting the wrong gateway...

                                        Pre-2.7.2/23.09: Only install packages for your version, or risk breaking it. Select your branch in System/Update/Update Settings.
                                        When upgrading, allow 10-15 minutes to restart, or more depending on packages and device speed.
                                        Upvote ๐Ÿ‘ helpful posts!

                                        R 1 Reply Last reply Reply Quote 0
                                        • R
                                          robmontreal @SteveITS
                                          last edited by robmontreal

                                          @steveits

                                          Just to complete this post, as I deleted some screenshots with IP in them.

                                          This problem is SOLVED

                                          "I ended up setting the WAN gateway to WAN_DHCP as it was set to none."

                                          And then everything started working as it should.

                                          Thanks to all that helped me out.

                                          Have a great day!

                                          1 Reply Last reply Reply Quote 0
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