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    2.3.2-p1 "Unable to check for updates"/"Unable to retrieve package information"

    Scheduled Pinned Locked Moved Problems Installing or Upgrading pfSense Software
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    • L Offline
      Lucky06480
      last edited by

      Hello,

      My configuration is 2.3.2-RELEASE-p1 (amd64)  updated from previous version: 2.3.2-RELEASE (amd64)
      As in topic https://forum.pfsense.org/index.php?topic=116223.0 it is impossible for me to update, or install package.

      Suggestions in the referenced topic do not work.

      The 2 solution proposed do not work:
      Option 13 in console leave on :

      "Updating pfSense-core repository catalogue…"

      and "pkg update; pkg upgrade pkg" leave on:

      "Updating pfSense-core repository catalogue…"

      In the two mode, nothing append ...

      Any idea ?

      Regards,
      Lucky

      1 Reply Last reply Reply Quote 0
      • M Offline
        marrandy
        last edited by

        I'm seeing this…

        Number of packages to be upgraded: 4

        38 MiB to be downloaded.
        Fetching pfSense-rc-2.3.2_1.txz: . done
        Fetching pfSense-kernel-pfSense_wrap-2.3.2_1.txz: .......... done
        Fetching pfSense-default-config-serial-2.3.2_1.txz: . done
        Fetching pfSense-base-nanobsd-2.3.2_1.txz: ....... done
        pkg: https://pkg.pfsense.org/pfSense_v2_3_2_i386-core/All/pfSense-base-nanobsd-2.3.2_1.txz: Operation timed out

        Locking package pfSense-kernel-pfSense_wrap... done.
        Failed

        1 Reply Last reply Reply Quote 0
        • A Offline
          AW_sensepf
          last edited by

          I have this:

          Number of packages to be upgraded: 42

          40 MiB to be downloaded.
          Fetching pfSense-base-2.3.2_1.txz: …. done
          pkg: https://pkg.pfsense.org/pfSense_v2_3_2_amd64-core/All/pfSense-base-2.3.2_1.txz: Operation timed out

          Locking package pfSense-kernel-pfSense... done.
          Failed

          But i can fetch https://pkg.pfsense.org/pfSense_v2_3_2_amd64-core/All/pfSense-base-2.3.2_1.txz with the browser.

          Rgds
          AW

          1 Reply Last reply Reply Quote 0
          • F Offline
            Finger79
            last edited by

            I'm just now getting this error.  2.3.2-p1 Release.

            I was doing just fine until I installed an OpenVPN client connection to PIA-Texas.  Disabling the VPN client doesn't work.  Rebooting doesn't work.  Literally everything has been fine until I configured the OpenVPN client and then added the "OpenVPN" widget to the dashboard.

            • The dashboard can no longer check for updates:  "Unable to check for updates"
            • The dashboard "Installed Packages" widget shows:  "No packages installed. Packages can be installed here."
            • System –> Package Manager --> Installed Packages shows:  "Unable to retrieve package information."
            • System --> Package Manager --> Available Packages shows:  "Unable to retrieve package information."
            1 Reply Last reply Reply Quote 0
            • DerelictD Offline
              Derelict LAYER 8 Netgate
              last edited by

              Sounds like you must have screwed up your policy routing, NAT, or DNS when you installed your PIA config.

              ETA: Yeah, maybe not.

              Chattanooga, Tennessee, USA
              A comprehensive network diagram is worth 10,000 words and 15 conference calls.
              DO NOT set a source address/port in a port forward or firewall rule unless you KNOW you need it!
              Do Not Chat For Help! NO_WAN_EGRESS(TM)

              1 Reply Last reply Reply Quote 0
              • W Offline
                worldfirst
                last edited by

                The same problem here.

                Updated to 2.3.2-p1 yesterday. Everything seemed to be OK after update. Today it is "Unable to check for updates". "pkg update" returns Internal Server Error.

                1 Reply Last reply Reply Quote 0
                • D Offline
                  deddric
                  last edited by

                  yap, me to
                  is it my config or something general?

                  1 Reply Last reply Reply Quote 0
                  • Z Offline
                    Zflash76
                    last edited by

                    Same for me. Yesterday all was fine and today "Unable to check for updates". Nothing changed on my machine since the update 4 days ago.

                    1 Reply Last reply Reply Quote 0
                    • J Offline
                      Jon Centel
                      last edited by

                      :-\

                      Enter an option: 13

                      Updating repositories metadata…
                      Updating pfSense-core repository catalogue...
                      pkg: https://pkg.pfsense.org/pfSense_v2_3_2_amd64-core/meta.txz: Internal Server Error
                      repository pfSense-core has no meta file, using default settings
                      pkg: https://pkg.pfsense.org/pfSense_v2_3_2_amd64-core/packagesite.txz: Internal Server Error
                      Unable to update repository pfSense-core
                      Updating pfSense repository catalogue...
                      pkg: https://pkg.pfsense.org/pfSense_v2_3_2_amd64-pfSense_v2_3_2/meta.txz: Internal Server Error
                      repository pfSense has no meta file, using default settings
                      pkg: https://pkg.pfsense.org/pfSense_v2_3_2_amd64-pfSense_v2_3_2/packagesite.txz: Internal Server Error
                      Unable to update repository pfSense
                      *** Welcome to pfSense 2.3.2-RELEASE-p1 (amd64 full-install) on pfSense ***

                      1 Reply Last reply Reply Quote 0
                      • P Offline
                        pbnet
                        last edited by

                        Same issue here.
                        And it's not related to network connectivity:

                        Over IPv6:

                        [2.3.2-RELEASE][admin@suzet.pbnet.local]/root: ping6 updates.pfsense.org
                        PING6(56=40+8+8 bytes) 2a02:2f0b:405f:ffff::xxx:xxx –> 2610:1c1:3::116
                        16 bytes from 2610:1c1:3::116, icmp_seq=0 hlim=53 time=133.635 ms
                        16 bytes from 2610:1c1:3::116, icmp_seq=1 hlim=53 time=133.795 ms
                        16 bytes from 2610:1c1:3::116, icmp_seq=2 hlim=53 time=134.242 ms
                        16 bytes from 2610:1c1:3::116, icmp_seq=3 hlim=53 time=134.292 ms
                        16 bytes from 2610:1c1:3::116, icmp_seq=4 hlim=53 time=133.872 ms
                        16 bytes from 2610:1c1:3::116, icmp_seq=5 hlim=53 time=133.942 ms
                        16 bytes from 2610:1c1:3::116, icmp_seq=6 hlim=53 time=133.517 ms
                        16 bytes from 2610:1c1:3::116, icmp_seq=7 hlim=53 time=133.201 ms
                        ^C
                        --- updates.pfsense.org ping6 statistics ---
                        8 packets transmitted, 8 packets received, 0.0% packet loss
                        round-trip min/avg/max/std-dev = 133.201/133.812/134.292/0.341 ms

                        Over IPv4:

                        [2.3.2-RELEASE][admin@suzet.pbnet.local]/root: ping updates.pfsense.org
                        PING updates.pfsense.org (162.208.119.39): 56 data bytes
                        64 bytes from 162.208.119.39: icmp_seq=0 ttl=51 time=119.279 ms
                        64 bytes from 162.208.119.39: icmp_seq=1 ttl=51 time=119.327 ms
                        64 bytes from 162.208.119.39: icmp_seq=2 ttl=51 time=118.236 ms
                        64 bytes from 162.208.119.39: icmp_seq=3 ttl=51 time=118.892 ms
                        ^C
                        –- updates.pfsense.org ping statistics ---
                        5 packets transmitted, 4 packets received, 20.0% packet loss
                        round-trip min/avg/max/stddev = 118.236/118.933/119.327/0.437 ms

                        Does anyone have any clue on how to solve this ?

                        1 Reply Last reply Reply Quote 0
                        • P Offline
                          pbnet
                          last edited by

                          I've also done a fiddler trace on one of the URLs Jon Posted:

                          [REQUEST]
                          GET https://pkg.pfsense.org/pfSense_v2_3_2_amd64-core/All/pfSense-base-2.3.2_1.txz HTTP/1.1
                          Accept: text/html, application/xhtml+xml, /
                          Accept-Language: en-US
                          User-Agent: Mozilla/5.0 (Windows NT 6.1; WOW64; Trident/7.0; rv:11.0) like Gecko
                          Accept-Encoding: gzip, deflate
                          Host: pkg.pfsense.org
                          DNT: 1
                          Connection: Keep-Alive

                          [RESPONSE]
                          HTTP/1.1 500 Internal Server Error
                          Server: nginx/1.11.3
                          Date: Tue, 18 Oct 2016 07:01:22 GMT
                          Content-Type: text/html
                          Content-Length: 193
                          Connection: close

                          <title>500 Internal Server Error</title>

                          <center>

                          500 Internal Server Error

                          </center>

                          <center>nginx/1.11.3</center>

                          And on another URL (32-bit package it seems), we get:

                          [REQUEST]
                          GET https://pkg.pfsense.org/pfSense_v2_3_2_i386-core/All/pfSense-base-nanobsd-2.3.2_1.txz HTTP/1.1
                          Accept: text/html, application/xhtml+xml, /
                          Accept-Language: en-US
                          User-Agent: Mozilla/5.0 (Windows NT 6.1; WOW64; Trident/7.0; rv:11.0) like Gecko
                          Accept-Encoding: gzip, deflate
                          Host: pkg.pfsense.org
                          DNT: 1
                          Connection: Keep-Alive

                          [RESPONSE]
                          HTTP/1.1 504 Fiddler - Receive Failure
                          Date: Tue, 18 Oct 2016 07:03:33 GMT
                          Content-Type: text/html; charset=UTF-8
                          Connection: close
                          Cache-Control: no-cache, must-revalidate
                          Timestamp: 10:03:33.765

                          [Fiddler] ReadResponse() failed: The server did not return a complete response for this request. Server returned 0 bytes.

                          1 Reply Last reply Reply Quote 0
                          • BismarckB Offline
                            Bismarck
                            last edited by

                            Same here:

                            
Updating pfSense-core repository catalogue...
pkg: https://pkg.pfsense.org/pfSense_v2_3_2_amd64-core/meta.txz: Internal Server Error
repository pfSense-core has no meta file, using default settings
pkg: https://pkg.pfsense.org/pfSense_v2_3_2_amd64-core/packagesite.txz: Internal Server Error
Unable to update repository pfSense-core
Updating pfSense repository catalogue...
pkg: https://pkg.pfsense.org/pfSense_v2_3_2_amd64-pfSense_v2_3_2/meta.txz: Internal Server Error
repository pfSense has no meta file, using default settings
pkg: https://pkg.pfsense.org/pfSense_v2_3_2_amd64-pfSense_v2_3_2/packagesite.txz: Internal Server Error
Unable to update repository pfSense
                            1 Reply Last reply Reply Quote 0
                            • cyber7C Offline
                              cyber7
                              last edited by

                              Same here, it seems pfSense's servers are problematic?

                              Enter an option: 13

>>> Updating repositories metadata... 
Updating pfSense-core repository catalogue...
pkg: https://pkg.pfsense.org/pfSense_v2_3_2_amd64-core/meta.txz: Internal Server Error
repository pfSense-core has no meta file, using default settings
pkg: https://pkg.pfsense.org/pfSense_v2_3_2_amd64-core/packagesite.txz: Internal Server Error
Unable to update repository pfSense-core
Updating pfSense repository catalogue...
pkg: https://pkg.pfsense.org/pfSense_v2_3_2_amd64-pfSense_v2_3_2/meta.txz: Internal Server Error
repository pfSense has no meta file, using default settings
pkg: https://pkg.pfsense.org/pfSense_v2_3_2_amd64-pfSense_v2_3_2/packagesite.txz: Internal Server Error
Unable to update repository pfSense
*** Welcome to pfSense 2.3.2-RELEASE-p1 (amd64 full-install) on pfSense ***

                              When you pause to think, do you start again?

                              2.2.4-RELEASE (amd64)
                              built on Sat Jul 25 19:57:37 CDT 2015
                              FreeBSD 10.1-RELEASE-p15
                              and
                              pfSense 2.3.2-RELEASE-p1 (amd64 full-install) on pfSense

                              1 Reply Last reply Reply Quote 0
                              • cyber7C Offline
                                cyber7
                                last edited by

                                I also get on my older system (2.2.4) the dashboard reporting:

                                	2.2.4-RELEASE (amd64) 
built on Sat Jul 25 19:57:37 CDT 2015 
FreeBSD 10.1-RELEASE-p15

Unable to check for updates.

                                When you pause to think, do you start again?

                                2.2.4-RELEASE (amd64)
                                built on Sat Jul 25 19:57:37 CDT 2015
                                FreeBSD 10.1-RELEASE-p15
                                and
                                pfSense 2.3.2-RELEASE-p1 (amd64 full-install) on pfSense

                                1 Reply Last reply Reply Quote 0
                                • L Offline
                                  lannet2k
                                  last edited by

                                  Same error on my sistem, but sunday it was working I checked and it show me that a new version was available.
                                  so to me seem to a problem that start today and I had done no chenge to my installation.
                                  :)

                                  1 Reply Last reply Reply Quote 0
                                  • A Offline
                                    azkerm
                                    last edited by

                                    @lannet2k:

                                    Same error on my sistem, but sunday it was working I checked and it show me that a new version was available.
                                    so to me seem to a problem that start today and I had done no chenge to my installation.
                                    :)

                                    Exact same issues! It was working two days back but not today.. AFAIK, the only configuration I did on pfsense was enabling squid (transparent) + squidguard.

                                    1 Reply Last reply Reply Quote 0
                                    • korovamilkK Offline
                                      korovamilk
                                      last edited by

                                      It looks like it was fixed. Update checking/upgrade both work for me right now.

                                      1 Reply Last reply Reply Quote 0
                                      • D Offline
                                        deddric
                                        last edited by

                                        yep seems okey now

                                        1 Reply Last reply Reply Quote 0
                                        • stephenw10S Offline
                                          stephenw10 Netgate Administrator
                                          last edited by

                                          Yes, it should be working fine now.
                                          It appears there was an issue with the pkg servers which has now been resolved.

                                          Steve

                                          1 Reply Last reply Reply Quote 0
                                          • S Offline
                                            Seeingwhite
                                            last edited by

                                            Still not working for me.  It wasn't last night, and still not today.

                                            Updating repositories metadata…
                                            Updating pfSense-core repository catalogue...
                                            pkg: https://pkg.pfsense.org/pfSense_v2_3_1_amd64-core/meta.txz: Network is unreachable
                                            repository pfSense-core has no meta file, using default settings
                                            pkg: https://pkg.pfsense.org/pfSense_v2_3_1_amd64-core/packagesite.txz: Network is unreachable
                                            Unable to update repository pfSense-core
                                            Updating pfSense repository catalogue...
                                            pkg: https://pkg.pfsense.org/pfSense_v2_3_1_amd64-pfSense_v2_3_1/meta.txz: Network is unreachable
                                            repository pfSense has no meta file, using default settings
                                            pkg: https://pkg.pfsense.org/pfSense_v2_3_1_amd64-pfSense_v2_3_1/packagesite.txz: Network is unreachable
                                            Unable to update repository pfSense
                                            Failed

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