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Unable to check for updates (SOLVED)

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  • P Offline
    PeterHouse @rcoleman-netgate
    last edited by Feb 28, 2023, 7:23 PM

    @rcoleman-netgate Thank you, that works - All I really needed was to see the packages. Any updates can wait until after I get an openVPN configured - what can go wrong now?

    1 Reply Last reply Reply Quote 0
    • K Offline
      KB8DOA
      last edited by Feb 28, 2023, 8:46 PM

      I am stuck AGAIN on ALL of my SG-5100 pfSense+ boxes.

      Am stuck on 22.05 and getting "Unable to check for updates"

      I do have the Update settings Branch set to 23.01

      Can anyone advise on what to do this time?

      R K 2 Replies Last reply Feb 28, 2023, 8:47 PM Reply Quote 0
      • R Offline
        rcoleman-netgate Netgate @KB8DOA
        last edited by Feb 28, 2023, 8:47 PM

        @kb8doa What is the output of this command:

        cat /usr/local/etc/pkg/repos/pfSense.conf
        

        run at Diagnostics->Command Prompt in the GUI.

        Ryan
        Repeat, after me: MESH IS THE DEVIL! MESH IS THE DEVIL!
        Requesting firmware for your Netgate device? https://go.netgate.com
        Switching: Mikrotik, Netgear, Extreme
        Wireless: Aruba, Ubiquiti

        1 Reply Last reply Reply Quote 0
        • K Offline
          KB8DOA @KB8DOA
          last edited by Feb 28, 2023, 8:50 PM

          @kb8doa
          FreeBSD: { enabled: no }

          pfSense-core: {
          url: "pkg+https://firmware.netgate.com/pkg/pfSense_plus-v23_01_amd64-core",
          mirror_type: "srv",
          signature_type: "fingerprints",
          fingerprints: "/usr/local/share/pfSense/keys/pkg",
          enabled: yes
          }

          pfSense: {
          url: "pkg+https://firmware.netgate.com/pkg/pfSense_plus-v23_01_amd64-pfSense_plus_v23_01",
          mirror_type: "srv",
          signature_type: "fingerprints",
          fingerprints: "/usr/local/share/pfSense/keys/pkg",
          enabled: yes
          }

          1 Reply Last reply Reply Quote 0
          • S Offline
            stephenw10 Netgate Administrator
            last edited by Feb 28, 2023, 9:17 PM

            Ok, that is correct. What does pkg-static -d update show?

            K 2 Replies Last reply Feb 28, 2023, 10:58 PM Reply Quote 0
            • K Offline
              KB8DOA @stephenw10
              last edited by Feb 28, 2023, 10:58 PM

              @stephenw10 said in Unable to check for updates (SOLVED):

              pkg-static -d update

              I uninstalled ntop quite some time ago and am seeing mention of it, in what you requested:

              DBG(1)[88664]> pkg initialized
              pkg-static: Warning: Major OS version upgrade detected. Running "pkg bootstrap -f" recommended
              Updating ntop repository catalogue...
              DBG(1)[88664]> PkgRepo: verifying update for ntop
              DBG(1)[88664]> PkgRepo: need forced update of ntop
              DBG(1)[88664]> Pkgrepo, begin update of '/var/db/pkg/repo-ntop.sqlite'
              DBG(1)[88664]> Request to fetch https://packages.ntop.org/FreeBSD/FreeBSD:14:amd64/latest/meta.conf
              DBG(1)[88664]> opening libfetch fetcher
              DBG(1)[88664]> Fetch > libfetch: connecting
              DBG(1)[88664]> Fetch: fetching from: https://packages.ntop.org/FreeBSD/FreeBSD:14:amd64/latest/meta.conf with opts "i"
              DBG(1)[88664]> Request to fetch https://packages.ntop.org/FreeBSD/FreeBSD:14:amd64/latest/meta.txz
              DBG(1)[88664]> opening libfetch fetcher
              DBG(1)[88664]> Fetch > libfetch: connecting
              DBG(1)[88664]> Fetch: fetching from: https://packages.ntop.org/FreeBSD/FreeBSD:14:amd64/latest/meta.txz with opts "i"
              pkg-static: https://packages.ntop.org/FreeBSD/FreeBSD:14:amd64/latest/meta.txz: Not Found
              repository ntop has no meta file, using default settings
              DBG(1)[88664]> Request to fetch https://packages.ntop.org/FreeBSD/FreeBSD:14:amd64/latest/packagesite.pkg
              DBG(1)[88664]> opening libfetch fetcher
              DBG(1)[88664]> Fetch > libfetch: connecting
              DBG(1)[88664]> Fetch: fetching from: https://packages.ntop.org/FreeBSD/FreeBSD:14:amd64/latest/packagesite.pkg with opts "i"
              pkg-static: https://packages.ntop.org/FreeBSD/FreeBSD:14:amd64/latest/packagesite.pkg: Not Found
              DBG(1)[88664]> Request to fetch https://packages.ntop.org/FreeBSD/FreeBSD:14:amd64/latest/packagesite.txz
              DBG(1)[88664]> opening libfetch fetcher
              DBG(1)[88664]> Fetch > libfetch: connecting
              DBG(1)[88664]> Fetch: fetching from: https://packages.ntop.org/FreeBSD/FreeBSD:14:amd64/latest/packagesite.txz with opts "i"
              pkg-static: https://packages.ntop.org/FreeBSD/FreeBSD:14:amd64/latest/packagesite.txz: Not Found
              Unable to update repository ntop
              Updating pfSense-core repository catalogue...
              DBG(1)[88664]> PkgRepo: verifying update for pfSense-core
              DBG(1)[88664]> Pkgrepo, begin update of '/var/db/pkg/repo-pfSense-core.sqlite'
              DBG(1)[88664]> Request to fetch pkg+https://firmware.netgate.com/pkg/pfSense_plus-v23_01_amd64-core/meta.conf
              DBG(1)[88664]> opening libfetch fetcher
              DBG(1)[88664]> Fetch > libfetch: connecting
              DBG(1)[88664]> Fetch: fetching from: https://pkg00-atx.netgate.com/pkg/pfSense_plus-v23_01_amd64-core/meta.conf with opts "i"
              DBG(1)[88664]> Fetch: fetcher chosen: https
              DBG(1)[88664]> Request to fetch pkg+https://firmware.netgate.com/pkg/pfSense_plus-v23_01_amd64-core/packagesite.pkg
              DBG(1)[88664]> opening libfetch fetcher
              DBG(1)[88664]> Fetch > libfetch: connecting
              DBG(1)[88664]> Fetch: fetching from: https://pkg00-atx.netgate.com/pkg/pfSense_plus-v23_01_amd64-core/packagesite.pkg with opts "i"
              DBG(1)[88664]> Fetch: fetcher chosen: https
              DBG(1)[88664]> Request to fetch pkg+https://firmware.netgate.com/pkg/pfSense_plus-v23_01_amd64-core/packagesite.txz
              DBG(1)[88664]> opening libfetch fetcher
              DBG(1)[88664]> Fetch > libfetch: connecting
              DBG(1)[88664]> Fetch: fetching from: https://pkg00-atx.netgate.com/pkg/pfSense_plus-v23_01_amd64-core/packagesite.txz with opts "i"
              DBG(1)[88664]> Fetch: fetcher chosen: https
              pfSense-core repository is up to date.
              Updating pfSense repository catalogue...
              DBG(1)[88664]> PkgRepo: verifying update for pfSense
              DBG(1)[88664]> Pkgrepo, begin update of '/var/db/pkg/repo-pfSense.sqlite'
              DBG(1)[88664]> Request to fetch pkg+https://firmware.netgate.com/pkg/pfSense_plus-v23_01_amd64-pfSense_plus_v23_01/meta.conf
              DBG(1)[88664]> opening libfetch fetcher
              DBG(1)[88664]> Fetch > libfetch: connecting
              DBG(1)[88664]> Fetch: fetching from: https://pkg01-atx.netgate.com/pkg/pfSense_plus-v23_01_amd64-pfSense_plus_v23_01/meta.conf with opts "i"
              DBG(1)[88664]> Fetch: fetcher chosen: https
              DBG(1)[88664]> Request to fetch pkg+https://firmware.netgate.com/pkg/pfSense_plus-v23_01_amd64-pfSense_plus_v23_01/packagesite.pkg
              DBG(1)[88664]> opening libfetch fetcher
              DBG(1)[88664]> Fetch > libfetch: connecting
              DBG(1)[88664]> Fetch: fetching from: https://pkg01-atx.netgate.com/pkg/pfSense_plus-v23_01_amd64-pfSense_plus_v23_01/packagesite.pkg with opts "i"
              DBG(1)[88664]> Fetch: fetcher chosen: https
              DBG(1)[88664]> Request to fetch pkg+https://firmware.netgate.com/pkg/pfSense_plus-v23_01_amd64-pfSense_plus_v23_01/packagesite.txz
              DBG(1)[88664]> opening libfetch fetcher
              DBG(1)[88664]> Fetch > libfetch: connecting
              DBG(1)[88664]> Fetch: fetching from: https://pkg01-atx.netgate.com/pkg/pfSense_plus-v23_01_amd64-pfSense_plus_v23_01/packagesite.txz with opts "i"
              DBG(1)[88664]> Fetch: fetcher chosen: https
              pfSense repository is up to date.
              Error updating repositories!

              B 1 Reply Last reply Jul 3, 2023, 8:15 PM Reply Quote 0
              • K Offline
                KB8DOA @stephenw10
                last edited by Feb 28, 2023, 11:25 PM

                @stephenw10

                issued in Command Line:
                pkg delete -y ntop

                to delete ntop

                This RESOLVED my "Unable to check for updates" issue.

                A 1 Reply Last reply Apr 11, 2023, 11:41 PM Reply Quote 0
                • S Offline
                  stephenw10 Netgate Administrator
                  last edited by Mar 1, 2023, 1:02 AM

                  Interesting. It looks like at some point you added the ntop repo to get the subscription version?

                  K 1 Reply Last reply Mar 6, 2023, 2:47 AM Reply Quote 0
                  • mgiM Offline
                    mgi
                    last edited by mgi Mar 4, 2023, 2:35 PM Mar 4, 2023, 2:32 PM

                    Hello,

                    I have the same problem now on my Netgate 2100.

                    I updated the repo config already from "repo" to "firmware", but after I did that, I see cert issues related the new domain.

                    For some reason the content of my post is flagged as spam and I can post those. The full post can be found on https://pastebin.com/T6yRB4Yw

                    Any ideas?

                    Thanks...

                    S 1 Reply Last reply Mar 4, 2023, 2:35 PM Reply Quote 0
                    • S Offline
                      SteveITS Rebel Alliance @mgi
                      last edited by Mar 4, 2023, 2:35 PM

                      @mgi The 1100/2100 repos are still offline while they sort out the issue affecting older models.
                      https://forum.netgate.com/topic/178049/pfsense-plus-23-01-updates-on-the-1100-and-2100-systems

                      Only install packages for your version, or risk breaking it. Select your branch in System/Update/Update Settings.
                      When upgrading, allow 10-15 minutes to reboot, or more depending on packages, and device or disk speed.
                      Upvote 👍 helpful posts!

                      mgiM 1 Reply Last reply Mar 4, 2023, 2:37 PM Reply Quote 1
                      • mgiM Offline
                        mgi @SteveITS
                        last edited by mgi Mar 4, 2023, 2:40 PM Mar 4, 2023, 2:37 PM

                        @steveits thanks! I missed that announcement.

                        EDIT: seems that my box is safe when the repos are back online.

                        [22.05-RELEASE][admin@pfsense]/root: gpart show
                        =>       1  62533295  ada0  MBR  (30G)
                                 1    409600     1  efi  (200M)
                            409601     70012     2  fat32  (34M)
                            479613  62053683     3  freebsd  [active]  (30G)
                        
                        =>       0  62053683  ada0s3  BSD  (30G)
                                 0        16          - free -  (8.0K)
                                16  62053667       1  freebsd-zfs  (30G)
                        
                        1 Reply Last reply Reply Quote 1
                        • frankkellyF Offline
                          frankkelly @rcoleman-netgate
                          last edited by Mar 5, 2023, 10:20 AM

                          @rcoleman-netgate said in Unable to check for updates (SOLVED):

                          @peterhouse

                          1. Upgrades to 1100/2100 models are suspended while an issue is being fixed

                          This seems to be what is stopping me from upgrading a 2100 at one of my remote sites, as it has yet to be reimaged to upgrade to ZFS. I guess I will be having someone onsite walk through the reinstall process, thanks for linking that post here.

                          1 Reply Last reply Reply Quote 0
                          • K Offline
                            KB8DOA @stephenw10
                            last edited by Mar 6, 2023, 2:47 AM

                            @stephenw10 said in Unable to check for updates (SOLVED):

                            Interesting. It looks like at some point you added the ntop repo to get the subscription version?

                            Yes I did but was just a newer version as the Netgate Package of ntopng is or was quite far behind.

                            Now I understand the ramifications of installing outside of Official Packages.

                            1 Reply Last reply Reply Quote 1
                            • A Offline
                              alexbd819 @KB8DOA
                              last edited by alexbd819 Apr 11, 2023, 11:41 PM Apr 11, 2023, 11:41 PM

                              @kb8doa Thank you sir, that did solved my issue as well!

                              1 Reply Last reply Reply Quote 0
                              • B Offline
                                bavcon22
                                last edited by May 27, 2023, 5:47 PM

                                I had the exact this problem when I decide to update my pfsense+ from version 23.01 to 23.05. On my appliance I had installed APCUPSD package and this for the reason for error on "Dashboard" page. On the "System Update" page I still receive error.

                                1 Reply Last reply Reply Quote 0
                                • S Offline
                                  stephenw10 Netgate Administrator
                                  last edited by May 27, 2023, 8:52 PM

                                  So you were able to upgrade by removing apcupsd?

                                  B 1 Reply Last reply May 28, 2023, 5:02 AM Reply Quote 0
                                  • B Offline
                                    bavcon22 @stephenw10
                                    last edited by May 28, 2023, 5:02 AM

                                    @stephenw10 In web page I was not able to update, but with SSH yes.

                                    A 1 Reply Last reply Jun 30, 2023, 4:28 PM Reply Quote 1
                                    • A Offline
                                      azdeltawye @bavcon22
                                      last edited by Jun 30, 2023, 4:28 PM

                                      Hello,
                                      Having same problem: "Unable to check for updates"

                                      $ pkg info pfSense-upgrade

                                      pfSense-upgrade-1.0_67
                                      Name           : pfSense-upgrade
                                      Version        : 1.0_67
                                      Installed on   : Wed Jun  7 14:59:23 2023 MST
                                      Origin         : sysutils/pfSense-upgrade
                                      Architecture   : FreeBSD:14:amd64
                                      Prefix         : /usr/local
                                      Categories     : sysutils
                                      Licenses       : APACHE20
                                      Maintainer     : coreteam@pfsense.org
                                      WWW            : https://www.pfsense.org/
                                      Comment        : pfSense upgrade script
                                      Annotations    :
                                      	FreeBSD_version: 1400085
                                      	build_timestamp: 2023-06-06T04:14:40+0000
                                      	built_by       : poudriere-git-3.3.99.20220831
                                      	port_checkout_unclean: no
                                      	port_git_hash  : 33c2f885cd36
                                      	ports_top_checkout_unclean: yes
                                      	ports_top_git_hash: 33c2f885cd36
                                      	repo_type      : binary
                                      	repository     : pfSense
                                      Flat size      : 71.0KiB
                                      Description    :
                                      pfSense upgrade script
                                      
                                      WWW: https://www.pfsense.org/
                                      

                                      Then I type in the following command:
                                      $ pkg-static -d update

                                      and nothing happens...

                                      any thoughts?

                                      Hardware: 4100-MAX running 23.05

                                      A 1 Reply Last reply Jun 30, 2023, 5:38 PM Reply Quote 0
                                      • A Offline
                                        azdeltawye @azdeltawye
                                        last edited by Jun 30, 2023, 5:38 PM

                                        Additional info:

                                        Orange LED was flashing on device indicating update was available. I then rebooted from the UI (I usually reboot prior to update) then that's when when I got the 'Unable to check for updates' message.
                                        Subsequently, no more orange LED...

                                        1 Reply Last reply Reply Quote 0
                                        • S Offline
                                          stephenw10 Netgate Administrator
                                          last edited by Jul 3, 2023, 11:49 AM

                                          First thing to try is go to Sys > Update > Update Settings and resave the branch to the current stable version.

                                          If it still fails try running pfSense-upgrade -d at the command line to see what the error is.

                                          Steve

                                          1 Reply Last reply Reply Quote 0
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