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    Unable to check for updates (SOLVED)

    Scheduled Pinned Locked Moved General pfSense Questions
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    • K
      KB8DOA @KB8DOA
      last edited by

      @kb8doa
      FreeBSD: { enabled: no }

      pfSense-core: {
      url: "pkg+https://firmware.netgate.com/pkg/pfSense_plus-v23_01_amd64-core",
      mirror_type: "srv",
      signature_type: "fingerprints",
      fingerprints: "/usr/local/share/pfSense/keys/pkg",
      enabled: yes
      }

      pfSense: {
      url: "pkg+https://firmware.netgate.com/pkg/pfSense_plus-v23_01_amd64-pfSense_plus_v23_01",
      mirror_type: "srv",
      signature_type: "fingerprints",
      fingerprints: "/usr/local/share/pfSense/keys/pkg",
      enabled: yes
      }

      1 Reply Last reply Reply Quote 0
      • stephenw10S
        stephenw10 Netgate Administrator
        last edited by

        Ok, that is correct. What does pkg-static -d update show?

        K 2 Replies Last reply Reply Quote 0
        • K
          KB8DOA @stephenw10
          last edited by

          @stephenw10 said in Unable to check for updates (SOLVED):

          pkg-static -d update

          I uninstalled ntop quite some time ago and am seeing mention of it, in what you requested:

          DBG(1)[88664]> pkg initialized
          pkg-static: Warning: Major OS version upgrade detected. Running "pkg bootstrap -f" recommended
          Updating ntop repository catalogue...
          DBG(1)[88664]> PkgRepo: verifying update for ntop
          DBG(1)[88664]> PkgRepo: need forced update of ntop
          DBG(1)[88664]> Pkgrepo, begin update of '/var/db/pkg/repo-ntop.sqlite'
          DBG(1)[88664]> Request to fetch https://packages.ntop.org/FreeBSD/FreeBSD:14:amd64/latest/meta.conf
          DBG(1)[88664]> opening libfetch fetcher
          DBG(1)[88664]> Fetch > libfetch: connecting
          DBG(1)[88664]> Fetch: fetching from: https://packages.ntop.org/FreeBSD/FreeBSD:14:amd64/latest/meta.conf with opts "i"
          DBG(1)[88664]> Request to fetch https://packages.ntop.org/FreeBSD/FreeBSD:14:amd64/latest/meta.txz
          DBG(1)[88664]> opening libfetch fetcher
          DBG(1)[88664]> Fetch > libfetch: connecting
          DBG(1)[88664]> Fetch: fetching from: https://packages.ntop.org/FreeBSD/FreeBSD:14:amd64/latest/meta.txz with opts "i"
          pkg-static: https://packages.ntop.org/FreeBSD/FreeBSD:14:amd64/latest/meta.txz: Not Found
          repository ntop has no meta file, using default settings
          DBG(1)[88664]> Request to fetch https://packages.ntop.org/FreeBSD/FreeBSD:14:amd64/latest/packagesite.pkg
          DBG(1)[88664]> opening libfetch fetcher
          DBG(1)[88664]> Fetch > libfetch: connecting
          DBG(1)[88664]> Fetch: fetching from: https://packages.ntop.org/FreeBSD/FreeBSD:14:amd64/latest/packagesite.pkg with opts "i"
          pkg-static: https://packages.ntop.org/FreeBSD/FreeBSD:14:amd64/latest/packagesite.pkg: Not Found
          DBG(1)[88664]> Request to fetch https://packages.ntop.org/FreeBSD/FreeBSD:14:amd64/latest/packagesite.txz
          DBG(1)[88664]> opening libfetch fetcher
          DBG(1)[88664]> Fetch > libfetch: connecting
          DBG(1)[88664]> Fetch: fetching from: https://packages.ntop.org/FreeBSD/FreeBSD:14:amd64/latest/packagesite.txz with opts "i"
          pkg-static: https://packages.ntop.org/FreeBSD/FreeBSD:14:amd64/latest/packagesite.txz: Not Found
          Unable to update repository ntop
          Updating pfSense-core repository catalogue...
          DBG(1)[88664]> PkgRepo: verifying update for pfSense-core
          DBG(1)[88664]> Pkgrepo, begin update of '/var/db/pkg/repo-pfSense-core.sqlite'
          DBG(1)[88664]> Request to fetch pkg+https://firmware.netgate.com/pkg/pfSense_plus-v23_01_amd64-core/meta.conf
          DBG(1)[88664]> opening libfetch fetcher
          DBG(1)[88664]> Fetch > libfetch: connecting
          DBG(1)[88664]> Fetch: fetching from: https://pkg00-atx.netgate.com/pkg/pfSense_plus-v23_01_amd64-core/meta.conf with opts "i"
          DBG(1)[88664]> Fetch: fetcher chosen: https
          DBG(1)[88664]> Request to fetch pkg+https://firmware.netgate.com/pkg/pfSense_plus-v23_01_amd64-core/packagesite.pkg
          DBG(1)[88664]> opening libfetch fetcher
          DBG(1)[88664]> Fetch > libfetch: connecting
          DBG(1)[88664]> Fetch: fetching from: https://pkg00-atx.netgate.com/pkg/pfSense_plus-v23_01_amd64-core/packagesite.pkg with opts "i"
          DBG(1)[88664]> Fetch: fetcher chosen: https
          DBG(1)[88664]> Request to fetch pkg+https://firmware.netgate.com/pkg/pfSense_plus-v23_01_amd64-core/packagesite.txz
          DBG(1)[88664]> opening libfetch fetcher
          DBG(1)[88664]> Fetch > libfetch: connecting
          DBG(1)[88664]> Fetch: fetching from: https://pkg00-atx.netgate.com/pkg/pfSense_plus-v23_01_amd64-core/packagesite.txz with opts "i"
          DBG(1)[88664]> Fetch: fetcher chosen: https
          pfSense-core repository is up to date.
          Updating pfSense repository catalogue...
          DBG(1)[88664]> PkgRepo: verifying update for pfSense
          DBG(1)[88664]> Pkgrepo, begin update of '/var/db/pkg/repo-pfSense.sqlite'
          DBG(1)[88664]> Request to fetch pkg+https://firmware.netgate.com/pkg/pfSense_plus-v23_01_amd64-pfSense_plus_v23_01/meta.conf
          DBG(1)[88664]> opening libfetch fetcher
          DBG(1)[88664]> Fetch > libfetch: connecting
          DBG(1)[88664]> Fetch: fetching from: https://pkg01-atx.netgate.com/pkg/pfSense_plus-v23_01_amd64-pfSense_plus_v23_01/meta.conf with opts "i"
          DBG(1)[88664]> Fetch: fetcher chosen: https
          DBG(1)[88664]> Request to fetch pkg+https://firmware.netgate.com/pkg/pfSense_plus-v23_01_amd64-pfSense_plus_v23_01/packagesite.pkg
          DBG(1)[88664]> opening libfetch fetcher
          DBG(1)[88664]> Fetch > libfetch: connecting
          DBG(1)[88664]> Fetch: fetching from: https://pkg01-atx.netgate.com/pkg/pfSense_plus-v23_01_amd64-pfSense_plus_v23_01/packagesite.pkg with opts "i"
          DBG(1)[88664]> Fetch: fetcher chosen: https
          DBG(1)[88664]> Request to fetch pkg+https://firmware.netgate.com/pkg/pfSense_plus-v23_01_amd64-pfSense_plus_v23_01/packagesite.txz
          DBG(1)[88664]> opening libfetch fetcher
          DBG(1)[88664]> Fetch > libfetch: connecting
          DBG(1)[88664]> Fetch: fetching from: https://pkg01-atx.netgate.com/pkg/pfSense_plus-v23_01_amd64-pfSense_plus_v23_01/packagesite.txz with opts "i"
          DBG(1)[88664]> Fetch: fetcher chosen: https
          pfSense repository is up to date.
          Error updating repositories!

          B 1 Reply Last reply Reply Quote 0
          • K
            KB8DOA @stephenw10
            last edited by

            @stephenw10

            issued in Command Line:
            pkg delete -y ntop

            to delete ntop

            This RESOLVED my "Unable to check for updates" issue.

            A 1 Reply Last reply Reply Quote 0
            • stephenw10S
              stephenw10 Netgate Administrator
              last edited by

              Interesting. It looks like at some point you added the ntop repo to get the subscription version?

              K 1 Reply Last reply Reply Quote 0
              • mgiM
                mgi
                last edited by mgi

                Hello,

                I have the same problem now on my Netgate 2100.

                I updated the repo config already from "repo" to "firmware", but after I did that, I see cert issues related the new domain.

                For some reason the content of my post is flagged as spam and I can post those. The full post can be found on https://pastebin.com/T6yRB4Yw

                Any ideas?

                Thanks...

                S 1 Reply Last reply Reply Quote 0
                • S
                  SteveITS Galactic Empire @mgi
                  last edited by

                  @mgi The 1100/2100 repos are still offline while they sort out the issue affecting older models.
                  https://forum.netgate.com/topic/178049/pfsense-plus-23-01-updates-on-the-1100-and-2100-systems

                  Pre-2.7.2/23.09: Only install packages for your version, or risk breaking it. Select your branch in System/Update/Update Settings.
                  When upgrading, allow 10-15 minutes to restart, or more depending on packages and device speed.
                  Upvote 👍 helpful posts!

                  mgiM 1 Reply Last reply Reply Quote 1
                  • mgiM
                    mgi @SteveITS
                    last edited by mgi

                    @steveits thanks! I missed that announcement.

                    EDIT: seems that my box is safe when the repos are back online.

                    [22.05-RELEASE][admin@pfsense]/root: gpart show
                    =>       1  62533295  ada0  MBR  (30G)
                             1    409600     1  efi  (200M)
                        409601     70012     2  fat32  (34M)
                        479613  62053683     3  freebsd  [active]  (30G)
                    
                    =>       0  62053683  ada0s3  BSD  (30G)
                             0        16          - free -  (8.0K)
                            16  62053667       1  freebsd-zfs  (30G)
                    
                    1 Reply Last reply Reply Quote 1
                    • frankkellyF
                      frankkelly @rcoleman-netgate
                      last edited by

                      @rcoleman-netgate said in Unable to check for updates (SOLVED):

                      @peterhouse

                      1. Upgrades to 1100/2100 models are suspended while an issue is being fixed

                      This seems to be what is stopping me from upgrading a 2100 at one of my remote sites, as it has yet to be reimaged to upgrade to ZFS. I guess I will be having someone onsite walk through the reinstall process, thanks for linking that post here.

                      1 Reply Last reply Reply Quote 0
                      • K
                        KB8DOA @stephenw10
                        last edited by

                        @stephenw10 said in Unable to check for updates (SOLVED):

                        Interesting. It looks like at some point you added the ntop repo to get the subscription version?

                        Yes I did but was just a newer version as the Netgate Package of ntopng is or was quite far behind.

                        Now I understand the ramifications of installing outside of Official Packages.

                        1 Reply Last reply Reply Quote 1
                        • A
                          alexbd819 @KB8DOA
                          last edited by alexbd819

                          @kb8doa Thank you sir, that did solved my issue as well!

                          1 Reply Last reply Reply Quote 0
                          • B
                            bavcon22
                            last edited by

                            I had the exact this problem when I decide to update my pfsense+ from version 23.01 to 23.05. On my appliance I had installed APCUPSD package and this for the reason for error on "Dashboard" page. On the "System Update" page I still receive error.

                            1 Reply Last reply Reply Quote 0
                            • stephenw10S
                              stephenw10 Netgate Administrator
                              last edited by

                              So you were able to upgrade by removing apcupsd?

                              B 1 Reply Last reply Reply Quote 0
                              • B
                                bavcon22 @stephenw10
                                last edited by

                                @stephenw10 In web page I was not able to update, but with SSH yes.

                                A 1 Reply Last reply Reply Quote 1
                                • A
                                  azdeltawye @bavcon22
                                  last edited by

                                  Hello,
                                  Having same problem: "Unable to check for updates"

                                  $ pkg info pfSense-upgrade

                                  pfSense-upgrade-1.0_67
                                  Name           : pfSense-upgrade
                                  Version        : 1.0_67
                                  Installed on   : Wed Jun  7 14:59:23 2023 MST
                                  Origin         : sysutils/pfSense-upgrade
                                  Architecture   : FreeBSD:14:amd64
                                  Prefix         : /usr/local
                                  Categories     : sysutils
                                  Licenses       : APACHE20
                                  Maintainer     : coreteam@pfsense.org
                                  WWW            : https://www.pfsense.org/
                                  Comment        : pfSense upgrade script
                                  Annotations    :
                                  	FreeBSD_version: 1400085
                                  	build_timestamp: 2023-06-06T04:14:40+0000
                                  	built_by       : poudriere-git-3.3.99.20220831
                                  	port_checkout_unclean: no
                                  	port_git_hash  : 33c2f885cd36
                                  	ports_top_checkout_unclean: yes
                                  	ports_top_git_hash: 33c2f885cd36
                                  	repo_type      : binary
                                  	repository     : pfSense
                                  Flat size      : 71.0KiB
                                  Description    :
                                  pfSense upgrade script
                                  
                                  WWW: https://www.pfsense.org/
                                  

                                  Then I type in the following command:
                                  $ pkg-static -d update

                                  and nothing happens...

                                  any thoughts?

                                  Hardware: 4100-MAX running 23.05

                                  A 1 Reply Last reply Reply Quote 0
                                  • A
                                    azdeltawye @azdeltawye
                                    last edited by

                                    Additional info:

                                    Orange LED was flashing on device indicating update was available. I then rebooted from the UI (I usually reboot prior to update) then that's when when I got the 'Unable to check for updates' message.
                                    Subsequently, no more orange LED...

                                    1 Reply Last reply Reply Quote 0
                                    • stephenw10S
                                      stephenw10 Netgate Administrator
                                      last edited by

                                      First thing to try is go to Sys > Update > Update Settings and resave the branch to the current stable version.

                                      If it still fails try running pfSense-upgrade -d at the command line to see what the error is.

                                      Steve

                                      1 Reply Last reply Reply Quote 0
                                      • B
                                        bavcon22 @KB8DOA
                                        last edited by

                                        @KB8DOA When I had error like in your post I could not also get updates from github.io. I do not solve this problem yet, but in my case the suspicious program is snort. Definitely I mess up with snort's configuration to much.

                                        1 Reply Last reply Reply Quote 0
                                        • JonathanLeeJ
                                          JonathanLee @Matt2
                                          last edited by

                                          @Matt2 Make sure you hide your serial and id. This is only for you infom

                                          Make sure to upvote

                                          1 Reply Last reply Reply Quote 1
                                          • F
                                            Farhan 0 @bushman666
                                            last edited by

                                            @bushman666
                                            Thank you. This solution perfectly works for me. From 2.6.0 to 2.7.0 upgrade.

                                            1 Reply Last reply Reply Quote 0
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