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    Unable to check for updates (SOLVED)

    Scheduled Pinned Locked Moved General pfSense Questions
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    • S
      SteveITS Galactic Empire @mgi
      last edited by

      @mgi The 1100/2100 repos are still offline while they sort out the issue affecting older models.
      https://forum.netgate.com/topic/178049/pfsense-plus-23-01-updates-on-the-1100-and-2100-systems

      Pre-2.7.2/23.09: Only install packages for your version, or risk breaking it. Select your branch in System/Update/Update Settings.
      When upgrading, allow 10-15 minutes to restart, or more depending on packages and device speed.
      Upvote 👍 helpful posts!

      mgiM 1 Reply Last reply Reply Quote 1
      • mgiM
        mgi @SteveITS
        last edited by mgi

        @steveits thanks! I missed that announcement.

        EDIT: seems that my box is safe when the repos are back online.

        [22.05-RELEASE][admin@pfsense]/root: gpart show
        =>       1  62533295  ada0  MBR  (30G)
                 1    409600     1  efi  (200M)
            409601     70012     2  fat32  (34M)
            479613  62053683     3  freebsd  [active]  (30G)
        
        =>       0  62053683  ada0s3  BSD  (30G)
                 0        16          - free -  (8.0K)
                16  62053667       1  freebsd-zfs  (30G)
        
        1 Reply Last reply Reply Quote 1
        • frankkellyF
          frankkelly @rcoleman-netgate
          last edited by

          @rcoleman-netgate said in Unable to check for updates (SOLVED):

          @peterhouse

          1. Upgrades to 1100/2100 models are suspended while an issue is being fixed

          This seems to be what is stopping me from upgrading a 2100 at one of my remote sites, as it has yet to be reimaged to upgrade to ZFS. I guess I will be having someone onsite walk through the reinstall process, thanks for linking that post here.

          1 Reply Last reply Reply Quote 0
          • K
            KB8DOA @stephenw10
            last edited by

            @stephenw10 said in Unable to check for updates (SOLVED):

            Interesting. It looks like at some point you added the ntop repo to get the subscription version?

            Yes I did but was just a newer version as the Netgate Package of ntopng is or was quite far behind.

            Now I understand the ramifications of installing outside of Official Packages.

            1 Reply Last reply Reply Quote 1
            • A
              alexbd819 @KB8DOA
              last edited by alexbd819

              @kb8doa Thank you sir, that did solved my issue as well!

              1 Reply Last reply Reply Quote 0
              • B
                bavcon22
                last edited by

                I had the exact this problem when I decide to update my pfsense+ from version 23.01 to 23.05. On my appliance I had installed APCUPSD package and this for the reason for error on "Dashboard" page. On the "System Update" page I still receive error.

                1 Reply Last reply Reply Quote 0
                • stephenw10S
                  stephenw10 Netgate Administrator
                  last edited by

                  So you were able to upgrade by removing apcupsd?

                  B 1 Reply Last reply Reply Quote 0
                  • B
                    bavcon22 @stephenw10
                    last edited by

                    @stephenw10 In web page I was not able to update, but with SSH yes.

                    A 1 Reply Last reply Reply Quote 1
                    • A
                      azdeltawye @bavcon22
                      last edited by

                      Hello,
                      Having same problem: "Unable to check for updates"

                      $ pkg info pfSense-upgrade

                      pfSense-upgrade-1.0_67
                      Name           : pfSense-upgrade
                      Version        : 1.0_67
                      Installed on   : Wed Jun  7 14:59:23 2023 MST
                      Origin         : sysutils/pfSense-upgrade
                      Architecture   : FreeBSD:14:amd64
                      Prefix         : /usr/local
                      Categories     : sysutils
                      Licenses       : APACHE20
                      Maintainer     : coreteam@pfsense.org
                      WWW            : https://www.pfsense.org/
                      Comment        : pfSense upgrade script
                      Annotations    :
                      	FreeBSD_version: 1400085
                      	build_timestamp: 2023-06-06T04:14:40+0000
                      	built_by       : poudriere-git-3.3.99.20220831
                      	port_checkout_unclean: no
                      	port_git_hash  : 33c2f885cd36
                      	ports_top_checkout_unclean: yes
                      	ports_top_git_hash: 33c2f885cd36
                      	repo_type      : binary
                      	repository     : pfSense
                      Flat size      : 71.0KiB
                      Description    :
                      pfSense upgrade script
                      
                      WWW: https://www.pfsense.org/
                      

                      Then I type in the following command:
                      $ pkg-static -d update

                      and nothing happens...

                      any thoughts?

                      Hardware: 4100-MAX running 23.05

                      A 1 Reply Last reply Reply Quote 0
                      • A
                        azdeltawye @azdeltawye
                        last edited by

                        Additional info:

                        Orange LED was flashing on device indicating update was available. I then rebooted from the UI (I usually reboot prior to update) then that's when when I got the 'Unable to check for updates' message.
                        Subsequently, no more orange LED...

                        1 Reply Last reply Reply Quote 0
                        • stephenw10S
                          stephenw10 Netgate Administrator
                          last edited by

                          First thing to try is go to Sys > Update > Update Settings and resave the branch to the current stable version.

                          If it still fails try running pfSense-upgrade -d at the command line to see what the error is.

                          Steve

                          1 Reply Last reply Reply Quote 0
                          • B
                            bavcon22 @KB8DOA
                            last edited by

                            @KB8DOA When I had error like in your post I could not also get updates from github.io. I do not solve this problem yet, but in my case the suspicious program is snort. Definitely I mess up with snort's configuration to much.

                            1 Reply Last reply Reply Quote 0
                            • JonathanLeeJ
                              JonathanLee @Matt2
                              last edited by

                              @Matt2 Make sure you hide your serial and id. This is only for you infom

                              Make sure to upvote

                              1 Reply Last reply Reply Quote 1
                              • F
                                Farhan 0 @bushman666
                                last edited by

                                @bushman666
                                Thank you. This solution perfectly works for me. From 2.6.0 to 2.7.0 upgrade.

                                1 Reply Last reply Reply Quote 0
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