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    Unable to check for updates (SOLVED)

    Scheduled Pinned Locked Moved General pfSense Questions
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    • stephenw10S
      stephenw10 Netgate Administrator
      last edited by

      Ok, that is correct. What does pkg-static -d update show?

      K 2 Replies Last reply Reply Quote 0
      • K
        KB8DOA @stephenw10
        last edited by

        @stephenw10 said in Unable to check for updates (SOLVED):

        pkg-static -d update

        I uninstalled ntop quite some time ago and am seeing mention of it, in what you requested:

        DBG(1)[88664]> pkg initialized
        pkg-static: Warning: Major OS version upgrade detected. Running "pkg bootstrap -f" recommended
        Updating ntop repository catalogue...
        DBG(1)[88664]> PkgRepo: verifying update for ntop
        DBG(1)[88664]> PkgRepo: need forced update of ntop
        DBG(1)[88664]> Pkgrepo, begin update of '/var/db/pkg/repo-ntop.sqlite'
        DBG(1)[88664]> Request to fetch https://packages.ntop.org/FreeBSD/FreeBSD:14:amd64/latest/meta.conf
        DBG(1)[88664]> opening libfetch fetcher
        DBG(1)[88664]> Fetch > libfetch: connecting
        DBG(1)[88664]> Fetch: fetching from: https://packages.ntop.org/FreeBSD/FreeBSD:14:amd64/latest/meta.conf with opts "i"
        DBG(1)[88664]> Request to fetch https://packages.ntop.org/FreeBSD/FreeBSD:14:amd64/latest/meta.txz
        DBG(1)[88664]> opening libfetch fetcher
        DBG(1)[88664]> Fetch > libfetch: connecting
        DBG(1)[88664]> Fetch: fetching from: https://packages.ntop.org/FreeBSD/FreeBSD:14:amd64/latest/meta.txz with opts "i"
        pkg-static: https://packages.ntop.org/FreeBSD/FreeBSD:14:amd64/latest/meta.txz: Not Found
        repository ntop has no meta file, using default settings
        DBG(1)[88664]> Request to fetch https://packages.ntop.org/FreeBSD/FreeBSD:14:amd64/latest/packagesite.pkg
        DBG(1)[88664]> opening libfetch fetcher
        DBG(1)[88664]> Fetch > libfetch: connecting
        DBG(1)[88664]> Fetch: fetching from: https://packages.ntop.org/FreeBSD/FreeBSD:14:amd64/latest/packagesite.pkg with opts "i"
        pkg-static: https://packages.ntop.org/FreeBSD/FreeBSD:14:amd64/latest/packagesite.pkg: Not Found
        DBG(1)[88664]> Request to fetch https://packages.ntop.org/FreeBSD/FreeBSD:14:amd64/latest/packagesite.txz
        DBG(1)[88664]> opening libfetch fetcher
        DBG(1)[88664]> Fetch > libfetch: connecting
        DBG(1)[88664]> Fetch: fetching from: https://packages.ntop.org/FreeBSD/FreeBSD:14:amd64/latest/packagesite.txz with opts "i"
        pkg-static: https://packages.ntop.org/FreeBSD/FreeBSD:14:amd64/latest/packagesite.txz: Not Found
        Unable to update repository ntop
        Updating pfSense-core repository catalogue...
        DBG(1)[88664]> PkgRepo: verifying update for pfSense-core
        DBG(1)[88664]> Pkgrepo, begin update of '/var/db/pkg/repo-pfSense-core.sqlite'
        DBG(1)[88664]> Request to fetch pkg+https://firmware.netgate.com/pkg/pfSense_plus-v23_01_amd64-core/meta.conf
        DBG(1)[88664]> opening libfetch fetcher
        DBG(1)[88664]> Fetch > libfetch: connecting
        DBG(1)[88664]> Fetch: fetching from: https://pkg00-atx.netgate.com/pkg/pfSense_plus-v23_01_amd64-core/meta.conf with opts "i"
        DBG(1)[88664]> Fetch: fetcher chosen: https
        DBG(1)[88664]> Request to fetch pkg+https://firmware.netgate.com/pkg/pfSense_plus-v23_01_amd64-core/packagesite.pkg
        DBG(1)[88664]> opening libfetch fetcher
        DBG(1)[88664]> Fetch > libfetch: connecting
        DBG(1)[88664]> Fetch: fetching from: https://pkg00-atx.netgate.com/pkg/pfSense_plus-v23_01_amd64-core/packagesite.pkg with opts "i"
        DBG(1)[88664]> Fetch: fetcher chosen: https
        DBG(1)[88664]> Request to fetch pkg+https://firmware.netgate.com/pkg/pfSense_plus-v23_01_amd64-core/packagesite.txz
        DBG(1)[88664]> opening libfetch fetcher
        DBG(1)[88664]> Fetch > libfetch: connecting
        DBG(1)[88664]> Fetch: fetching from: https://pkg00-atx.netgate.com/pkg/pfSense_plus-v23_01_amd64-core/packagesite.txz with opts "i"
        DBG(1)[88664]> Fetch: fetcher chosen: https
        pfSense-core repository is up to date.
        Updating pfSense repository catalogue...
        DBG(1)[88664]> PkgRepo: verifying update for pfSense
        DBG(1)[88664]> Pkgrepo, begin update of '/var/db/pkg/repo-pfSense.sqlite'
        DBG(1)[88664]> Request to fetch pkg+https://firmware.netgate.com/pkg/pfSense_plus-v23_01_amd64-pfSense_plus_v23_01/meta.conf
        DBG(1)[88664]> opening libfetch fetcher
        DBG(1)[88664]> Fetch > libfetch: connecting
        DBG(1)[88664]> Fetch: fetching from: https://pkg01-atx.netgate.com/pkg/pfSense_plus-v23_01_amd64-pfSense_plus_v23_01/meta.conf with opts "i"
        DBG(1)[88664]> Fetch: fetcher chosen: https
        DBG(1)[88664]> Request to fetch pkg+https://firmware.netgate.com/pkg/pfSense_plus-v23_01_amd64-pfSense_plus_v23_01/packagesite.pkg
        DBG(1)[88664]> opening libfetch fetcher
        DBG(1)[88664]> Fetch > libfetch: connecting
        DBG(1)[88664]> Fetch: fetching from: https://pkg01-atx.netgate.com/pkg/pfSense_plus-v23_01_amd64-pfSense_plus_v23_01/packagesite.pkg with opts "i"
        DBG(1)[88664]> Fetch: fetcher chosen: https
        DBG(1)[88664]> Request to fetch pkg+https://firmware.netgate.com/pkg/pfSense_plus-v23_01_amd64-pfSense_plus_v23_01/packagesite.txz
        DBG(1)[88664]> opening libfetch fetcher
        DBG(1)[88664]> Fetch > libfetch: connecting
        DBG(1)[88664]> Fetch: fetching from: https://pkg01-atx.netgate.com/pkg/pfSense_plus-v23_01_amd64-pfSense_plus_v23_01/packagesite.txz with opts "i"
        DBG(1)[88664]> Fetch: fetcher chosen: https
        pfSense repository is up to date.
        Error updating repositories!

        B 1 Reply Last reply Reply Quote 0
        • K
          KB8DOA @stephenw10
          last edited by

          @stephenw10

          issued in Command Line:
          pkg delete -y ntop

          to delete ntop

          This RESOLVED my "Unable to check for updates" issue.

          A 1 Reply Last reply Reply Quote 0
          • stephenw10S
            stephenw10 Netgate Administrator
            last edited by

            Interesting. It looks like at some point you added the ntop repo to get the subscription version?

            K 1 Reply Last reply Reply Quote 0
            • mgiM
              mgi
              last edited by mgi

              Hello,

              I have the same problem now on my Netgate 2100.

              I updated the repo config already from "repo" to "firmware", but after I did that, I see cert issues related the new domain.

              For some reason the content of my post is flagged as spam and I can post those. The full post can be found on https://pastebin.com/T6yRB4Yw

              Any ideas?

              Thanks...

              S 1 Reply Last reply Reply Quote 0
              • S
                SteveITS Galactic Empire @mgi
                last edited by

                @mgi The 1100/2100 repos are still offline while they sort out the issue affecting older models.
                https://forum.netgate.com/topic/178049/pfsense-plus-23-01-updates-on-the-1100-and-2100-systems

                Pre-2.7.2/23.09: Only install packages for your version, or risk breaking it. Select your branch in System/Update/Update Settings.
                When upgrading, allow 10-15 minutes to restart, or more depending on packages and device speed.
                Upvote 👍 helpful posts!

                mgiM 1 Reply Last reply Reply Quote 1
                • mgiM
                  mgi @SteveITS
                  last edited by mgi

                  @steveits thanks! I missed that announcement.

                  EDIT: seems that my box is safe when the repos are back online.

                  [22.05-RELEASE][admin@pfsense]/root: gpart show
                  =>       1  62533295  ada0  MBR  (30G)
                           1    409600     1  efi  (200M)
                      409601     70012     2  fat32  (34M)
                      479613  62053683     3  freebsd  [active]  (30G)
                  
                  =>       0  62053683  ada0s3  BSD  (30G)
                           0        16          - free -  (8.0K)
                          16  62053667       1  freebsd-zfs  (30G)
                  
                  1 Reply Last reply Reply Quote 1
                  • frankkellyF
                    frankkelly @rcoleman-netgate
                    last edited by

                    @rcoleman-netgate said in Unable to check for updates (SOLVED):

                    @peterhouse

                    1. Upgrades to 1100/2100 models are suspended while an issue is being fixed

                    This seems to be what is stopping me from upgrading a 2100 at one of my remote sites, as it has yet to be reimaged to upgrade to ZFS. I guess I will be having someone onsite walk through the reinstall process, thanks for linking that post here.

                    1 Reply Last reply Reply Quote 0
                    • K
                      KB8DOA @stephenw10
                      last edited by

                      @stephenw10 said in Unable to check for updates (SOLVED):

                      Interesting. It looks like at some point you added the ntop repo to get the subscription version?

                      Yes I did but was just a newer version as the Netgate Package of ntopng is or was quite far behind.

                      Now I understand the ramifications of installing outside of Official Packages.

                      1 Reply Last reply Reply Quote 1
                      • A
                        alexbd819 @KB8DOA
                        last edited by alexbd819

                        @kb8doa Thank you sir, that did solved my issue as well!

                        1 Reply Last reply Reply Quote 0
                        • B
                          bavcon22
                          last edited by

                          I had the exact this problem when I decide to update my pfsense+ from version 23.01 to 23.05. On my appliance I had installed APCUPSD package and this for the reason for error on "Dashboard" page. On the "System Update" page I still receive error.

                          1 Reply Last reply Reply Quote 0
                          • stephenw10S
                            stephenw10 Netgate Administrator
                            last edited by

                            So you were able to upgrade by removing apcupsd?

                            B 1 Reply Last reply Reply Quote 0
                            • B
                              bavcon22 @stephenw10
                              last edited by

                              @stephenw10 In web page I was not able to update, but with SSH yes.

                              A 1 Reply Last reply Reply Quote 1
                              • A
                                azdeltawye @bavcon22
                                last edited by

                                Hello,
                                Having same problem: "Unable to check for updates"

                                $ pkg info pfSense-upgrade

                                pfSense-upgrade-1.0_67
                                Name           : pfSense-upgrade
                                Version        : 1.0_67
                                Installed on   : Wed Jun  7 14:59:23 2023 MST
                                Origin         : sysutils/pfSense-upgrade
                                Architecture   : FreeBSD:14:amd64
                                Prefix         : /usr/local
                                Categories     : sysutils
                                Licenses       : APACHE20
                                Maintainer     : coreteam@pfsense.org
                                WWW            : https://www.pfsense.org/
                                Comment        : pfSense upgrade script
                                Annotations    :
                                	FreeBSD_version: 1400085
                                	build_timestamp: 2023-06-06T04:14:40+0000
                                	built_by       : poudriere-git-3.3.99.20220831
                                	port_checkout_unclean: no
                                	port_git_hash  : 33c2f885cd36
                                	ports_top_checkout_unclean: yes
                                	ports_top_git_hash: 33c2f885cd36
                                	repo_type      : binary
                                	repository     : pfSense
                                Flat size      : 71.0KiB
                                Description    :
                                pfSense upgrade script
                                
                                WWW: https://www.pfsense.org/
                                

                                Then I type in the following command:
                                $ pkg-static -d update

                                and nothing happens...

                                any thoughts?

                                Hardware: 4100-MAX running 23.05

                                A 1 Reply Last reply Reply Quote 0
                                • A
                                  azdeltawye @azdeltawye
                                  last edited by

                                  Additional info:

                                  Orange LED was flashing on device indicating update was available. I then rebooted from the UI (I usually reboot prior to update) then that's when when I got the 'Unable to check for updates' message.
                                  Subsequently, no more orange LED...

                                  1 Reply Last reply Reply Quote 0
                                  • stephenw10S
                                    stephenw10 Netgate Administrator
                                    last edited by

                                    First thing to try is go to Sys > Update > Update Settings and resave the branch to the current stable version.

                                    If it still fails try running pfSense-upgrade -d at the command line to see what the error is.

                                    Steve

                                    1 Reply Last reply Reply Quote 0
                                    • B
                                      bavcon22 @KB8DOA
                                      last edited by

                                      @KB8DOA When I had error like in your post I could not also get updates from github.io. I do not solve this problem yet, but in my case the suspicious program is snort. Definitely I mess up with snort's configuration to much.

                                      1 Reply Last reply Reply Quote 0
                                      • JonathanLeeJ
                                        JonathanLee @Matt2
                                        last edited by

                                        @Matt2 Make sure you hide your serial and id. This is only for you infom

                                        Make sure to upvote

                                        1 Reply Last reply Reply Quote 1
                                        • F
                                          Farhan 0 @bushman666
                                          last edited by

                                          @bushman666
                                          Thank you. This solution perfectly works for me. From 2.6.0 to 2.7.0 upgrade.

                                          1 Reply Last reply Reply Quote 0
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