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    Major DNS Bug 23.01 with Quad9 on SSL

    Scheduled Pinned Locked Moved General pfSense Questions
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    • I
      Isotope1842
      last edited by Isotope1842

      This bug is still a problem, for Cloudflare DNS users as well. DNS stopped working on all clients immediately after updating to 23.01 this morning (Mar 15, 2023).

      After finding this thread, I UNchecked only the following setting in the DNS Resolver settings, and DNS started working again:

      5e605646-d089-430e-a60c-f1d8da960268-image.png

      This is clearly a bug because the current pfSense documentation itself advises that this setting be checked:

      https://docs.netgate.com/pfsense/en/latest/recipes/dns-over-tls.html

      ab3dcbe2-3d1a-4139-adaa-a1d5834a4a47-image.png

      1 Reply Last reply Reply Quote 1
      • jimpJ
        jimp Rebel Alliance Developer Netgate
        last edited by

        That document is about configuring that specific feature, it's not "advising" that setting be checked in a general fashion for everyone.

        It's working for many people and breaking for a few, but it's still not clear why.

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        I 1 Reply Last reply Reply Quote 0
        • I
          Isotope1842 @jimp
          last edited by

          @jimp Bullet number four of the previously included screenshot explicitly directs the user to check that setting. The pfSense documentation is actually more than advising. It is directing.

          jimpJ 1 Reply Last reply Reply Quote 1
          • jimpJ
            jimp Rebel Alliance Developer Netgate @Isotope1842
            last edited by

            @isotope1842 said in Major DNS Bug 23.01 with Quad9 on SSL:

            @jimp Bullet number four of the previously included screenshot explicitly directs the user to check that setting. The pfSense documentation is actually more than advising. It is directing.

            The page you quoted is a document about configuring DNS over TLS -- it's saying to check that if you want DNS over TLS. That's what that entire document is for.

            It's not a part of the general setup or DNS resolver docs and so on. It's a recipe for users who are interested in that feature and want to know how to set it up.

            There is nothing saying users should be following all of those recipes, they're there for reference for things users may want to do.

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            • I
              Isotope1842 @jimp
              last edited by Isotope1842

              @jimp The context in which the instructions are provided is exactly for users who want to use an upstream DNS over TLS provider. The original poster here was reporting a bug in using Quad9 and I reported the same bug when using Cloudflare.

              See the top of the same linked documentation:

              "Pick a DNS over TLS upstream provider, such as a private upstream DNS server or a public service like Cloudflare, Quad9, or Google public DNS."

              Following the instructions prior to 23.01 worked. Immediately after upgrading to 23.01, DNS fails until unchecking a single setting.

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              • jimpJ
                jimp Rebel Alliance Developer Netgate
                last edited by

                Yes, and? They still work for that and for many providers and users who want to enable that feature.

                But you're trying to imply this is something the docs have told everyone they should be doing which isn't true. They don't advise everyone to do it, just people who are interested in that feature.

                But none of this is helpful. We still need more information about how and why it's failing. We have yet to be able to reproduce this in a lab environment, and there are plenty of us running DNS over TLS without problems.

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                • I
                  Isotope1842 @jimp
                  last edited by

                  @jimp Steps to reproduce the problem:

                  1. Install pfSense 22.05 on a netgate device.
                  2. Configure DNS over TLS with Cloudflare.
                  3. Upgrade netgate device to pfSense 23.01.
                  4. Observe broken DNS for downstream clients.
                  jimpJ 1 Reply Last reply Reply Quote 0
                  • jimpJ
                    jimp Rebel Alliance Developer Netgate @Isotope1842
                    last edited by

                    @isotope1842 said in Major DNS Bug 23.01 with Quad9 on SSL:

                    @jimp Steps to reproduce the problem:

                    1. Install pfSense 22.05 on a netgate device.
                    2. Configure DNS over TLS with Cloudflare.
                    3. Upgrade netgate device to pfSense 23.01.
                    4. Observe broken DNS for downstream clients.

                    It is not that simple.

                    I have multiple lab VMs using DNS over TLS to Cloudflare and Quad9 that successfully resolve and have no problems.

                    Remember: Upvote with the ๐Ÿ‘ button for any user/post you find to be helpful, informative, or deserving of recognition!

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                    I 1 Reply Last reply Reply Quote 0
                    • stephenw10S
                      stephenw10 Netgate Administrator
                      last edited by

                      Mmm, I assume you are seeing the same intermittent behaviour as other users? It's not failing for every query with that configuration?

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                      • I
                        Isotope1842 @jimp
                        last edited by

                        @jimp I just re-checked that single setting. DNS appears to continue to work. Curious to see whether it starts to fail again at some point.

                        jimpJ S 2 Replies Last reply Reply Quote 0
                        • jimpJ
                          jimp Rebel Alliance Developer Netgate @Isotope1842
                          last edited by

                          @isotope1842 said in Major DNS Bug 23.01 with Quad9 on SSL:

                          @jimp I just re-checked that single setting. DNS appears to continue to work. Curious to see whether it starts to fail again at some point.

                          Since you hit it once it's likely to fail again at some point, but nobody has yet to be able to pinpoint exactly when/why it happens.

                          I've been periodically checking my lab systems and they all just keep resolving no matter what I do. But they are lab systems so the load is considerably lower than it would be in a live environment.

                          Remember: Upvote with the ๐Ÿ‘ button for any user/post you find to be helpful, informative, or deserving of recognition!

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                          • S
                            SteveITS Galactic Empire @Isotope1842
                            last edited by

                            @isotope1842 There are a few threads on this topic, or variations thereof, and in another one someone posted their problem seemed likely to happen when opening a group/folder of bookmarks/favorites at once...implying a higher number of simultaneous requests might trigger it.

                            I was also unable to replicate my issue by simply (re)checking the DNSSEC option, but I left it off as recommended.

                            Pre-2.7.2/23.09: Only install packages for your version, or risk breaking it. Select your branch in System/Update/Update Settings.
                            When upgrading, allow 10-15 minutes to restart, or more depending on packages and device speed.
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                            • N
                              nononono
                              last edited by nononono

                              After playing alot more - it might be an issue with Quad9's TLS DNS limiting responses more than anything.

                              While there is nothing helpful in the pfsense logs, Quad9 just appears to stop replying and then start responding again - almost as if there is a limit being imposed by Quad9 on requests - but of course pfsense must have some role as it never occurred before 23.01

                              This network is a very high traffic network, so maybe others that see the same thing manage high traffic networks as well - either way the only long term solution has been doing TLS DNS through Cloudflare

                              As another point - DHCP lease registrations is definitely not fixed as claimed in 23.01, unbound still likes to reboot too much to consider enabling it - as such at the most I am still only registering the clients that need it via static mapping.

                              cmcdonaldC johnpozJ 2 Replies Last reply Reply Quote 1
                              • stephenw10S
                                stephenw10 Netgate Administrator
                                last edited by

                                Hmm, that would explain why we haven't been able to replicate it in test setups without the loading a production box has.

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                                • cmcdonaldC
                                  cmcdonald Netgate Developer @nononono
                                  last edited by

                                  @nononono

                                  There were memory leaks and a segfault that were fixed. There is still ongoing work to eliminate the unbound reloads associated with lease registration events. I'm hopeful it will make it in 23.05.

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                                  N 1 Reply Last reply Reply Quote 3
                                  • N
                                    nononono @cmcdonald
                                    last edited by

                                    @cmcdonald said in Major DNS Bug 23.01 with Quad9 on SSL:

                                    @nononono

                                    There were memory leaks and a segfault that were fixed. There is still ongoing work to eliminate the unbound reloads associated with lease registration events. I'm hopeful it will make it in 23.05.

                                    That is great to hear! Hopefully that finally is solved

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                                    • johnpozJ
                                      johnpoz LAYER 8 Global Moderator @nononono
                                      last edited by

                                      @nononono said in Major DNS Bug 23.01 with Quad9 on SSL:

                                      DHCP lease registrations is definitely not fixed as claimed in 23.01

                                      Where is that stated? What it says is a "crash" was fixed when unbound restarting

                                      https://redmine.pfsense.org/issues/11316?#note-79

                                      Where does it say that unbound is not going to restart on dhcp registrations.. The issue with unbound restarting every time there is something going on with dhcp is ok for some users.. but if you have clients renewing lever few minutes then your still going to have issues with unbound and dhcp - even if they fixed some crash that could happen.

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                                      S 1 Reply Last reply Reply Quote 0
                                      • S
                                        SteveITS Galactic Empire @johnpoz
                                        last edited by

                                        @johnpoz said in Major DNS Bug 23.01 with Quad9 on SSL:

                                        What it says is a "crash" was fixed when unbound restarting

                                        It may be referring to https://docs.netgate.com/pfsense/en/latest/releases/23-01.html "A long-standing difficult-to-reproduce crash in Unbound...It is now safe again to enable DHCP registration alongside Unbound Python mode in pfBlockerNG." ...which is talking about pfBlocker vs DHCP, not that DHCP registration won't restart Unbound anymore. (I've seen others post about this sentence as well...)

                                        Pre-2.7.2/23.09: Only install packages for your version, or risk breaking it. Select your branch in System/Update/Update Settings.
                                        When upgrading, allow 10-15 minutes to restart, or more depending on packages and device speed.
                                        Upvote ๐Ÿ‘ helpful posts!

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                                        • J
                                          JonH @SteveITS
                                          last edited by

                                          @steveits said in Major DNS Bug 23.01 with Quad9 on SSL:

                                          someone posted their problem seemed likely to happen when opening a group/folder of bookmarks/favorites at once...implying a higher number of simultaneous requests might trigger it.

                                          Playing around with various settings, and I don't know if this has anything to do with the quoted comment, but I raised incoming and outgoing tcp buffers in resolver adv settings from default 10 to 20. I believe (or imagine) that it has reduced the frequency of unbound 'hangs' on my system.

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                                          • S SteveITS referenced this topic on
                                          • J
                                            joedan @nononono
                                            last edited by

                                            @nononono

                                            Just thought I would comment on this as I am seeing the same symptoms. It only just started happening recently and thought it was load related but not much has changed on my end except upgrading PFSense and associated packages.

                                            I have turned parameter off this for now... Use SSL/TLS for outgoing DNS Queries to Forwarding Servers as I need the stability.

                                            Summary:

                                            • Using Cloudflare SSL/TLS on 23.01 (ipv4 / ipv6 resolvers)
                                            • Build: 23.01-RELEASE (amd64) built on Fri Feb 10 20:06:33 UTC 2023
                                            • System Patches package with recommended fixes applied including a manual patch for redmine #13851
                                            • Machine Core(TM) i5-8365U, 16GB Ram, 128GB SSD
                                            • Internet Connection 100/20
                                            • Running a number of wireguard gateways (3 servers, both ipv4 and 6)
                                            • Running a number of packages including...
                                              e257f7ae-ab01-4aa5-91ef-1c449961926f-image.png

                                            According to PFBlockerNG graph, my dns reply stats are around 10-20K per hour during the busiest times.

                                            Over the last week or two, uptime Kuma randomly alerted me to dns issues which is the same time my family complained they couldn't access any websites or their game would fail stating their was no internet. This would happen randomly and would take a couple of minutes to clear up again.

                                            6aa79f4f-4ceb-4366-8bd1-ba147a3abf0b-image.png

                                            310ac4e7-91e3-4a68-951e-4ad8dc03ca93-image.png

                                            Fortunately I had graylog setup and unbound in debug mode for the most recent errors above.

                                            Looking at the logs I note the following messages around the time where DNS briefly cut out...

                                            5a24ac71-1017-42a2-bfec-b70abba94bc9-image.png

                                            Looks like PfSense is not processing DNS requests quick enough for me. The sample above occurred whilst the internet link wasn't even loaded, neither was my machine.

                                            I have turned this setting off and will monitor... Use SSL/TLS for outgoing DNS Queries to Forwarding Servers

                                            I haven't done any further debugging and I hope this helps someone out, if not I apologise for this long post.

                                            johnpozJ 1 Reply Last reply Reply Quote 0
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