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    Netgate Marketing, not cool :(

    Scheduled Pinned Locked Moved General pfSense Questions
    14 Posts 5 Posters 1.6k Views
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    • DefenderLLCD
      DefenderLLC
      last edited by DefenderLLC

      I have to agree with the OP on this one. It did not mention that it was limited to the first XXX of respondents. I'd be upset too if I spent 10 minutes of my time followed by that response - especially after the half-day outage they had yesterday.

      1 Reply Last reply Reply Quote 1
      • matlearM
        matlear @matlear
        last edited by matlear

        First review I did had some negative points and review got refused, toned down the negative and magically the review got published. 🤣 Who do we trust in this world 🤑. I'm sure Netgate marketing will pop into this thread with an explanation so no need to contact them directly.

        DefenderLLCD 1 Reply Last reply Reply Quote 0
        • DefenderLLCD
          DefenderLLC @matlear
          last edited by

          @matlear said in Netgate Marketing, not cool :(:

          First review I did had some negative points and review got refused, toned down the negative and magically the review got published. 🤣 Who do we trust in this world 🤑. I'm sure Netgate marketing will pop into this thread with an explanation so no need to contact them directly.

          So they're only accepting favorable reviews? Wow, that says a lot right there. So much for transparency.

          1 Reply Last reply Reply Quote 1
          • M
            mleighton Administrator
            last edited by

            We're very sorry for the delay! You will be getting your gift card. We had an unexpected positive response to this offer, so the pre-provisioned funds in the system ran out. We added funds this morning. As soon as that goes through (similar to adding funds to a bank), your gift card will be on its way to you. If you are still waiting to receive it next Thursday, please let us know, and we will personally send you your card. Thank you for being so supportive of pfSense software, and sorry again for the delay!

            DefenderLLCD 1 Reply Last reply Reply Quote 1
            • DefenderLLCD
              DefenderLLC @mleighton
              last edited by

              @mleighton said in Netgate Marketing, not cool :(:

              We're very sorry for the delay! You will be getting your gift card. We had an unexpected positive response to this offer, so the pre-provisioned funds in the system ran out. We added funds this morning. As soon as that goes through (similar to adding funds to a bank), your gift card will be on its way to you. If you are still waiting to receive it next Thursday, please let us know, and we will personally send you your card. Thank you for being so supportive of pfSense software, and sorry again for the delay!

              At least they're fixing it, but it still does not explain only initially granting them to favorable reviews. Especially after @matlear resubmitted his after being denied the first time.

              M 1 Reply Last reply Reply Quote 0
              • M
                mleighton Administrator @DefenderLLC
                last edited by

                @cloudified Your review, whether positive or negative, will be accepted and awarded as long as it follows G2 guidelines, which can be seen here.

                Here's more information on rejected reviews copied from the link above:
                G2 reserves the right to remove reviews that do not meet minimum quality standards, including, but not limited to, those that have been copied from other sources, contain responses unrelated to the questions asked, include defamatory comments, or indicate trial or non-professional use. We also reserve the right to remove any reviews, comments, or other content contributed by a user when the user’s G2 or LinkedIn™ profile is missing critical identifying information.

                matlearM DefenderLLCD 2 Replies Last reply Reply Quote 2
                • matlearM
                  matlear @mleighton
                  last edited by matlear

                  @mleighton it's true I was stuck in traffic on my way home from work which may have been th cause of a few typos in my initial review... Glad you have sorted it out now. 😁

                  1 Reply Last reply Reply Quote 3
                  • DefenderLLCD
                    DefenderLLC @mleighton
                    last edited by

                    @mleighton said in Netgate Marketing, not cool :(:

                    @cloudified Your review, whether positive or negative, will be accepted and awarded as long as it follows G2 guidelines, which can be seen here.

                    Here's more information on rejected reviews copied from the link above:
                    G2 reserves the right to remove reviews that do not meet minimum quality standards, including, but not limited to, those that have been copied from other sources, contain responses unrelated to the questions asked, include defamatory comments, or indicate trial or non-professional use. We also reserve the right to remove any reviews, comments, or other content contributed by a user when the user’s G2 or LinkedIn™ profile is missing critical identifying information.

                    My only complaint is that I never got the email to participate, but I think I'll live. :)

                    Thanks for the detailed response.

                    matlearM 1 Reply Last reply Reply Quote 0
                    • matlearM
                      matlear @DefenderLLC
                      last edited by matlear

                      @cloudified said in Netgate Marketing, not cool :(:

                      @mleighton said in Netgate Marketing, not cool :(:

                      @cloudified Your review, whether positive or negative, will be accepted and awarded as long as it follows G2 guidelines, which can be seen here.

                      Here's more information on rejected reviews copied from the link above:
                      G2 reserves the right to remove reviews that do not meet minimum quality standards, including, but not limited to, those that have been copied from other sources, contain responses unrelated to the questions asked, include defamatory comments, or indicate trial or non-professional use. We also reserve the right to remove any reviews, comments, or other content contributed by a user when the user’s G2 or LinkedIn™ profile is missing critical identifying information.

                      My only complaint is that I never got the email to participate, but I think I'll live. :)

                      Thanks for the detailed response.

                      You can still write a review, here is the link and maybe you will get paid: Click Here

                      alt text

                      1 Reply Last reply Reply Quote 0
                      • E
                        Ernestostvo
                        last edited by

                        This post is deleted!
                        DefenderLLCD E 2 Replies Last reply Reply Quote 0
                        • DefenderLLCD
                          DefenderLLC @Ernestostvo
                          last edited by

                          @ernestostvo I'll never do another survey for Netgate again - including the current one going around.

                          1 Reply Last reply Reply Quote 0
                          • E
                            Ernestostvo @Ernestostvo
                            last edited by Ernestostvo

                            This post is deleted!
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