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    can't update pfsense or install packages

    Scheduled Pinned Locked Moved General pfSense Questions
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    • stephenw10S
      stephenw10 Netgate Administrator
      last edited by

      You would lose it from a client behind the firewall because it also disables NAT but does it allow the firewall to connect to the package servers?

      M 1 Reply Last reply Reply Quote 0
      • M
        mrrobot @stephenw10
        last edited by

        @stephenw10 no the firewall update status keeps looking in the dashboard
        tired the update from command prompt, no success
        package manager is unable to connect to servers

        1 Reply Last reply Reply Quote 0
        • stephenw10S
          stephenw10 Netgate Administrator
          last edited by

          Does it still show 'permission denied' though with the firewall disabled?

          M 1 Reply Last reply Reply Quote 0
          • M
            mrrobot @stephenw10
            last edited by

            @stephenw10 permission denied where ?

            1 Reply Last reply Reply Quote 0
            • stephenw10S
              stephenw10 Netgate Administrator
              last edited by

              When you run pkg-static -d update.

              Previously you were seeing:

              DBG(1)[49613]> Fetch: fetching from: https://pkg00-atx.netgate.com/pfSense_v2_6_0_amd64-core/meta.txz with opts "i4"
pkg-static: https://pkg00-atx.netgate.com/pfSense_v2_6_0_amd64-core/meta.txz: Permission denied

              And similarly in the netcat test:

              $nc -vz4 pkg00-atx.netgate.com 443
	nc: connect to pkg00-atx.netgate.com port 443 (tcp) failed: Permission denied

              Since it can't create states locally it must be something on the firewall doing that.
              So if we disable pf and it still shows that error that means it must be something other than pf. Which in 2.6 could really only be ipfw.
              But that's only used in the Captive Portal and for Limiters.
              So since you're not using Captive Portal, do you have Limiters defined? I don't see any rules passing traffic into pipes if you do.

              M 1 Reply Last reply Reply Quote 0
              • M
                mrrobot @stephenw10
                last edited by

                @stephenw10 said in can't update pfsense or install packages:

                nc -vz4 pkg00-atx.netgate.com 443

                after disabling pf i got this

                [2.6.0-RELEASE][admin@pfSense.xxx.local]/root: pkg-static -d update
DBG(1)[55352]> pkg initialized
Updating pfSense-core repository catalogue...
DBG(1)[55352]> PkgRepo: verifying update for pfSense-core
DBG(1)[55352]> PkgRepo: need forced update of pfSense-core
DBG(1)[55352]> Pkgrepo, begin update of '/var/db/pkg/repo-pfSense-core.sqlite'
DBG(1)[55352]> Request to fetch pkg+https://packages.netgate.com/pfSense_v2_6_0_amd64-core/meta.conf
DBG(1)[55352]> opening libfetch fetcher
DBG(1)[55352]> Fetch > libfetch: connecting
DBG(1)[55352]> Fetch: fetching from: https://packages.netgate.com/pfSense_v2_6_0_amd64-core/meta.conf with opts "i"
DBG(1)[55352]> Fetch: fetching from: https://packages.netgate.com/pfSense_v2_6_0_amd64-core/meta.conf with opts "i"
DBG(1)[55352]> Fetch: fetching from: https://packages.netgate.com/pfSense_v2_6_0_amd64-core/meta.conf with opts "i"
DBG(1)[55352]> Request to fetch pkg+https://packages.netgate.com/pfSense_v2_6_0_amd64-core/meta.txz
DBG(1)[55352]> opening libfetch fetcher
DBG(1)[55352]> Fetch > libfetch: connecting
DBG(1)[55352]> Fetch: fetching from: https://packages.netgate.com/pfSense_v2_6_0_amd64-core/meta.txz with opts "i"
DBG(1)[55352]> Fetch: fetching from: https://packages.netgate.com/pfSense_v2_6_0_amd64-core/meta.txz with opts "i"
^C

                2.6.0-RELEASE][admin@pfSense.xxx.local]/root: nc -vz4 pkg00-atx.netgate.com 443
nc: getaddrinfo: Name does not resolve
                1 Reply Last reply Reply Quote 0
                • stephenw10S
                  stephenw10 Netgate Administrator
                  last edited by

                  Ok so a DNS issue. For v4 at least

                  How is the sytem DNS configured in general setup?

                  M 1 Reply Last reply Reply Quote 0
                  • M
                    mrrobot @stephenw10
                    last edited by

                    @stephenw10 im using a local pihole server, but i did try google & cloudflare dns servers with no luck
                    do you want me to run some tests ?

                    1 Reply Last reply Reply Quote 0
                    • stephenw10S
                      stephenw10 Netgate Administrator
                      last edited by

                      Yes, some testing is needed in pfSense.

                      But first confirm how pfSense is configured for DNS in General Setup. Is it using only the pihole?

                      M 1 Reply Last reply Reply Quote 0
                      • M
                        mrrobot @stephenw10
                        last edited by

                        @stephenw10 sorry for the late responce, yes under "system / general setup" i have set up one dns server (my local pi-hole)

                        1 Reply Last reply Reply Quote 0
                        • stephenw10S
                          stephenw10 Netgate Administrator
                          last edited by

                          But what is 'DNS Resolution Behavior' set to? Is it actually using the configured server? By default it will only use that if Unbound doesn't reply on localhost.

                          M 1 Reply Last reply Reply Quote 0
                          • M
                            mrrobot @stephenw10
                            last edited by mrrobot

                            @stephenw10
                            Screenshot 2023-07-04 at 20.01.50.png

                            1 Reply Last reply Reply Quote 0
                            • stephenw10S
                              stephenw10 Netgate Administrator
                              last edited by

                              Ok, so it's trying to use localhost (Unbound). It should fall back to the pihole if that fails but try setting that to 'Use remote DNS servers' and see if that changes anything.

                              M 1 Reply Last reply Reply Quote 0
                              • N
                                Nibblet
                                last edited by

                                Don't know if it helps, but both your LAN and your WAN appear to be using addresses out of the 10/8 range, and depending on how you have set your network up you might have some weird routing going on - this can lead to errors such as route unreachable.

                                As a start I'd maybe consider renumbering your internal network so it is guaranteed to not use ranges that may be on the WAN side of the network - maybe like 172.20.0.0/16 or something.

                                M 1 Reply Last reply Reply Quote 2
                                • stephenw10S
                                  stephenw10 Netgate Administrator
                                  last edited by

                                  Both are in 10/8 but they are not conflicting. The LAN is /24 and the WAN is a /32 (ptp) outside that /24.

                                  1 Reply Last reply Reply Quote 0
                                  • M
                                    mrrobot @stephenw10
                                    last edited by

                                    @stephenw10 alredy tried to use remote but still same issue, i tried again rn with no succes

                                    M 1 Reply Last reply Reply Quote 0
                                    • M
                                      mrrobot @Nibblet
                                      last edited by

                                      @Nibblet i'll give it a try this weekend

                                      1 Reply Last reply Reply Quote 0
                                      • M
                                        mrrobot @mrrobot
                                        last edited by

                                        @mrrobot anything else we can try ?

                                        1 Reply Last reply Reply Quote 0
                                        • stephenw10S
                                          stephenw10 Netgate Administrator
                                          last edited by

                                          Are you still seeing the same 'permission denied' errors?

                                          M 1 Reply Last reply Reply Quote 0
                                          • P
                                            pokrifchakd
                                            last edited by

                                            @stephenw10 said in can't update pfsense or install packages:

                                            pkg-static -d update

                                            I'm having a similar issue trying to update a pfSense+ VM. I've tried the following, based upon this thread.

                                            [23.05.1-RELEASE][admin@chimera.ad.homeworldsolutions.com]/root: host pkg00-atx.netgate.com
pkg00-atx.netgate.com has address 208.123.73.207
pkg00-atx.netgate.com has IPv6 address 2610:160:11:18::207
[23.05.1-RELEASE][admin@chimera.ad.homeworldsolutions.com]/root: route -n get pkg00-atx.netgate.com
   route to: 208.123.73.207
destination: 0.0.0.0
       mask: 0.0.0.0
    gateway: 192.168.7.1
        fib: 0
  interface: vmx2
      flags: <UP,GATEWAY,DONE,STATIC>
 recvpipe  sendpipe  ssthresh  rtt,msec    mtu        weight    expire
       0         0         0         0      1500         1         0 
[23.05.1-RELEASE][admin@chimera.ad.homeworldsolutions.com]/root: route -n get pkg00-atx.netgate.com
   route to: 208.123.73.207
destination: 0.0.0.0
       mask: 0.0.0.0
    gateway: 192.168.7.1
        fib: 0
  interface: vmx2
      flags: <UP,GATEWAY,DONE,STATIC>
 recvpipe  sendpipe  ssthresh  rtt,msec    mtu        weight    expire
       0         0         0         0      1500         1         0 
[23.05.1-RELEASE][admin@chimera.ad.homeworldsolutions.com]/root: route -n -6 get pkg00-atx.netgate.com
route: route has not been found
[23.05.1-RELEASE][admin@chimera.ad.homeworldsolutions.com]/root: nc -vz pkg00-atx.netgate.com 443
Connection to pkg00-atx.netgate.com 443 port [tcp/https] succeeded!
[23.05.1-RELEASE][admin@chimera.ad.homeworldsolutions.com]/root: nc -vz4 pkg00-atx.netgate.com 443
Connection to pkg00-atx.netgate.com 443 port [tcp/https] succeeded!
[23.05.1-RELEASE][admin@chimera.ad.homeworldsolutions.com]/root: nc -vz6 pkg00-atx.netgate.com 443
nc: connect to pkg00-atx.netgate.com port 443 (tcp) failed: No route to host
[23.05.1-RELEASE][admin@chimera.ad.homeworldsolutions.com]/root: pkg-static -d update
DBG(1)[62290]> pkg initialized
Updating pfSense-core repository catalogue...
DBG(1)[62290]> PkgRepo: verifying update for pfSense-core
DBG(1)[62290]> PkgRepo: need forced update of pfSense-core
DBG(1)[62290]> Pkgrepo, begin update of '/var/db/pkg/repo-pfSense-core.sqlite'
DBG(1)[62290]> Request to fetch pkg+https://pfsense-plus-pkg.netgate.com/pfSense_plus-v23_05_1_amd64-core/meta.conf
DBG(1)[62290]> opening libfetch fetcher
DBG(1)[62290]> Fetch > libfetch: connecting
DBG(1)[62290]> Fetch: fetching from: https://pfsense-plus-pkg01.atx.netgate.com/pfSense_plus-v23_05_1_amd64-core/meta.conf with opts "i"

DBG(1)[62290]> Fetch: fetching from: https://pfsense-plus-pkg01.atx.netgate.com/pfSense_plus-v23_05_1_amd64-core/meta.conf with opts "i"
DBG(1)[62290]> Fetch: fetching from: https://pfsense-plus-pkg01.atx.netgate.com/pfSense_plus-v23_05_1_amd64-core/meta.conf with opts "i"
DBG(1)[62290]> Request to fetch pkg+https://pfsense-plus-pkg.netgate.com/pfSense_plus-v23_05_1_amd64-core/meta.txz
DBG(1)[62290]> opening libfetch fetcher
DBG(1)[62290]> Fetch > libfetch: connecting
DBG(1)[62290]> Fetch: fetching from: https://pfsense-plus-pkg01.atx.netgate.com/pfSense_plus-v23_05_1_amd64-core/meta.txz with opts "i"
DBG(1)[62290]> Fetch: fetching from: https://pfsense-plus-pkg01.atx.netgate.com/pfSense_plus-v23_05_1_amd64-core/meta.txz with opts "i"
DBG(1)[62290]> Fetch: fetching from: https://pfsense-plus-pkg01.atx.netgate.com/pfSense_plus-v23_05_1_amd64-core/meta.txz with opts "i"
pkg-static: https://pfsense-plus-pkg01.atx.netgate.com/pfSense_plus-v23_05_1_amd64-core/meta.txz: Bad Request
repository pfSense-core has no meta file, using default settings
DBG(1)[62290]> Request to fetch pkg+https://pfsense-plus-pkg.netgate.com/pfSense_plus-v23_05_1_amd64-core/packagesite.pkg
DBG(1)[62290]> opening libfetch fetcher
DBG(1)[62290]> Fetch > libfetch: connecting
DBG(1)[62290]> Fetch: fetching from: https://pfsense-plus-pkg01.atx.netgate.com/pfSense_plus-v23_05_1_amd64-core/packagesite.pkg with opts "i"
DBG(1)[62290]> Fetch: fetching from: https://pfsense-plus-pkg01.atx.netgate.com/pfSense_plus-v23_05_1_amd64-core/packagesite.pkg with opts "i"
DBG(1)[62290]> Fetch: fetching from: https://pfsense-plus-pkg01.atx.netgate.com/pfSense_plus-v23_05_1_amd64-core/packagesite.pkg with opts "i"
pkg-static: https://pfsense-plus-pkg01.atx.netgate.com/pfSense_plus-v23_05_1_amd64-core/packagesite.pkg: Bad Request
DBG(1)[62290]> Request to fetch pkg+https://pfsense-plus-pkg.netgate.com/pfSense_plus-v23_05_1_amd64-core/packagesite.txz
DBG(1)[62290]> opening libfetch fetcher
DBG(1)[62290]> Fetch > libfetch: connecting
DBG(1)[62290]> Fetch: fetching from: https://pfsense-plus-pkg01.atx.netgate.com/pfSense_plus-v23_05_1_amd64-core/packagesite.txz with opts "i"
DBG(1)[62290]> Fetch: fetching from: https://pfsense-plus-pkg01.atx.netgate.com/pfSense_plus-v23_05_1_amd64-core/packagesite.txz with opts "i"
DBG(1)[62290]> Fetch: fetching from: https://pfsense-plus-pkg01.atx.netgate.com/pfSense_plus-v23_05_1_amd64-core/packagesite.txz with opts "i"
pkg-static: https://pfsense-plus-pkg01.atx.netgate.com/pfSense_plus-v23_05_1_amd64-core/packagesite.txz: Bad Request
Unable to update repository pfSense-core
Updating pfSense repository catalogue...
DBG(1)[62290]> PkgRepo: verifying update for pfSense
DBG(1)[62290]> PkgRepo: need forced update of pfSense
DBG(1)[62290]> Pkgrepo, begin update of '/var/db/pkg/repo-pfSense.sqlite'
DBG(1)[62290]> Request to fetch pkg+https://pfsense-plus-pkg.netgate.com/pfSense_plus-v23_05_1_amd64-pfSense_plus_v23_05_1/meta.conf
DBG(1)[62290]> opening libfetch fetcher
DBG(1)[62290]> Fetch > libfetch: connecting
DBG(1)[62290]> Fetch: fetching from: https://pfsense-plus-pkg00.atx.netgate.com/pfSense_plus-v23_05_1_amd64-pfSense_plus_v23_05_1/meta.conf with opts "i"
DBG(1)[62290]> Fetch: fetching from: https://pfsense-plus-pkg00.atx.netgate.com/pfSense_plus-v23_05_1_amd64-pfSense_plus_v23_05_1/meta.conf with opts "i"
DBG(1)[62290]> Fetch: fetching from: https://pfsense-plus-pkg00.atx.netgate.com/pfSense_plus-v23_05_1_amd64-pfSense_plus_v23_05_1/meta.conf with opts "i"
DBG(1)[62290]> Request to fetch pkg+https://pfsense-plus-pkg.netgate.com/pfSense_plus-v23_05_1_amd64-pfSense_plus_v23_05_1/meta.txz
DBG(1)[62290]> opening libfetch fetcher
DBG(1)[62290]> Fetch > libfetch: connecting
DBG(1)[62290]> Fetch: fetching from: https://pfsense-plus-pkg00.atx.netgate.com/pfSense_plus-v23_05_1_amd64-pfSense_plus_v23_05_1/meta.txz with opts "i"
DBG(1)[62290]> Fetch: fetching from: https://pfsense-plus-pkg00.atx.netgate.com/pfSense_plus-v23_05_1_amd64-pfSense_plus_v23_05_1/meta.txz with opts "i"
DBG(1)[62290]> Fetch: fetching from: https://pfsense-plus-pkg00.atx.netgate.com/pfSense_plus-v23_05_1_amd64-pfSense_plus_v23_05_1/meta.txz with opts "i"
pkg-static: https://pfsense-plus-pkg00.atx.netgate.com/pfSense_plus-v23_05_1_amd64-pfSense_plus_v23_05_1/meta.txz: Bad Request
repository pfSense has no meta file, using default settings
DBG(1)[62290]> Request to fetch pkg+https://pfsense-plus-pkg.netgate.com/pfSense_plus-v23_05_1_amd64-pfSense_plus_v23_05_1/packagesite.pkg
DBG(1)[62290]> opening libfetch fetcher
DBG(1)[62290]> Fetch > libfetch: connecting
DBG(1)[62290]> Fetch: fetching from: https://pfsense-plus-pkg00.atx.netgate.com/pfSense_plus-v23_05_1_amd64-pfSense_plus_v23_05_1/packagesite.pkg with opts "i"
DBG(1)[62290]> Fetch: fetching from: https://pfsense-plus-pkg00.atx.netgate.com/pfSense_plus-v23_05_1_amd64-pfSense_plus_v23_05_1/packagesite.pkg with opts "i"
DBG(1)[62290]> Fetch: fetching from: https://pfsense-plus-pkg00.atx.netgate.com/pfSense_plus-v23_05_1_amd64-pfSense_plus_v23_05_1/packagesite.pkg with opts "i"
pkg-static: https://pfsense-plus-pkg00.atx.netgate.com/pfSense_plus-v23_05_1_amd64-pfSense_plus_v23_05_1/packagesite.pkg: Bad Request
DBG(1)[62290]> Request to fetch pkg+https://pfsense-plus-pkg.netgate.com/pfSense_plus-v23_05_1_amd64-pfSense_plus_v23_05_1/packagesite.txz
DBG(1)[62290]> opening libfetch fetcher
DBG(1)[62290]> Fetch > libfetch: connecting
DBG(1)[62290]> Fetch: fetching from: https://pfsense-plus-pkg00.atx.netgate.com/pfSense_plus-v23_05_1_amd64-pfSense_plus_v23_05_1/packagesite.txz with opts "i"
DBG(1)[62290]> Fetch: fetching from: https://pfsense-plus-pkg00.atx.netgate.com/pfSense_plus-v23_05_1_amd64-pfSense_plus_v23_05_1/packagesite.txz with opts "i"
DBG(1)[62290]> Fetch: fetching from: https://pfsense-plus-pkg00.atx.netgate.com/pfSense_plus-v23_05_1_amd64-pfSense_plus_v23_05_1/packagesite.txz with opts "i"
pkg-static: https://pfsense-plus-pkg00.atx.netgate.com/pfSense_plus-v23_05_1_amd64-pfSense_plus_v23_05_1/packagesite.txz: Bad Request
Unable to update repository pfSense
Error updating repositories!

                                            I'm not sure if the "Bad Request" errors are files missing from the repo, or something else. This has been ongoing for at least the last week. Like the OP, I'm trying to get several packages installed.

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