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    can't update pfsense or install packages

    Scheduled Pinned Locked Moved General pfSense Questions
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    • M
      mrrobot @stephenw10
      last edited by

      @stephenw10 said in can't update pfsense or install packages:

      So you have those aliases but never used them in a firewall rule?

      yes

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      • M
        mrrobot @stephenw10
        last edited by

        @stephenw10 said in can't update pfsense or install packages:

        Do you have an upstream proxy configured?

        no

        1 Reply Last reply Reply Quote 0
        • stephenw10S
          stephenw10 Netgate Administrator
          last edited by

          Ok try this. At the CLI run:

          pfctl -d
          

          That will disable the firewall entirely.
          Then try to update again:

          pkg-static -d update
          

          Re-enable the firewall again:

          pfctl -e
          
          M 1 Reply Last reply Reply Quote 1
          • M
            mrrobot @stephenw10
            last edited by

            @stephenw10 i lost internet completely when i desabled the firewall

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            • stephenw10S
              stephenw10 Netgate Administrator
              last edited by

              You would lose it from a client behind the firewall because it also disables NAT but does it allow the firewall to connect to the package servers?

              M 1 Reply Last reply Reply Quote 0
              • M
                mrrobot @stephenw10
                last edited by

                @stephenw10 no the firewall update status keeps looking in the dashboard
                tired the update from command prompt, no success
                package manager is unable to connect to servers

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                • stephenw10S
                  stephenw10 Netgate Administrator
                  last edited by

                  Does it still show 'permission denied' though with the firewall disabled?

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                  • M
                    mrrobot @stephenw10
                    last edited by

                    @stephenw10 permission denied where ?

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                    • stephenw10S
                      stephenw10 Netgate Administrator
                      last edited by

                      When you run pkg-static -d update.

                      Previously you were seeing:

                      DBG(1)[49613]> Fetch: fetching from: https://pkg00-atx.netgate.com/pfSense_v2_6_0_amd64-core/meta.txz with opts "i4"
                      pkg-static: https://pkg00-atx.netgate.com/pfSense_v2_6_0_amd64-core/meta.txz: Permission denied
                      

                      And similarly in the netcat test:

                      $nc -vz4 pkg00-atx.netgate.com 443
                      	nc: connect to pkg00-atx.netgate.com port 443 (tcp) failed: Permission denied
                      

                      Since it can't create states locally it must be something on the firewall doing that.
                      So if we disable pf and it still shows that error that means it must be something other than pf. Which in 2.6 could really only be ipfw.
                      But that's only used in the Captive Portal and for Limiters.
                      So since you're not using Captive Portal, do you have Limiters defined? I don't see any rules passing traffic into pipes if you do.

                      M 1 Reply Last reply Reply Quote 0
                      • M
                        mrrobot @stephenw10
                        last edited by

                        @stephenw10 said in can't update pfsense or install packages:

                        nc -vz4 pkg00-atx.netgate.com 443

                        after disabling pf i got this

                        [2.6.0-RELEASE][admin@pfSense.xxx.local]/root: pkg-static -d update
                        DBG(1)[55352]> pkg initialized
                        Updating pfSense-core repository catalogue...
                        DBG(1)[55352]> PkgRepo: verifying update for pfSense-core
                        DBG(1)[55352]> PkgRepo: need forced update of pfSense-core
                        DBG(1)[55352]> Pkgrepo, begin update of '/var/db/pkg/repo-pfSense-core.sqlite'
                        DBG(1)[55352]> Request to fetch pkg+https://packages.netgate.com/pfSense_v2_6_0_amd64-core/meta.conf
                        DBG(1)[55352]> opening libfetch fetcher
                        DBG(1)[55352]> Fetch > libfetch: connecting
                        DBG(1)[55352]> Fetch: fetching from: https://packages.netgate.com/pfSense_v2_6_0_amd64-core/meta.conf with opts "i"
                        DBG(1)[55352]> Fetch: fetching from: https://packages.netgate.com/pfSense_v2_6_0_amd64-core/meta.conf with opts "i"
                        DBG(1)[55352]> Fetch: fetching from: https://packages.netgate.com/pfSense_v2_6_0_amd64-core/meta.conf with opts "i"
                        DBG(1)[55352]> Request to fetch pkg+https://packages.netgate.com/pfSense_v2_6_0_amd64-core/meta.txz
                        DBG(1)[55352]> opening libfetch fetcher
                        DBG(1)[55352]> Fetch > libfetch: connecting
                        DBG(1)[55352]> Fetch: fetching from: https://packages.netgate.com/pfSense_v2_6_0_amd64-core/meta.txz with opts "i"
                        DBG(1)[55352]> Fetch: fetching from: https://packages.netgate.com/pfSense_v2_6_0_amd64-core/meta.txz with opts "i"
                        ^C
                        
                        2.6.0-RELEASE][admin@pfSense.xxx.local]/root: nc -vz4 pkg00-atx.netgate.com 443
                        nc: getaddrinfo: Name does not resolve
                        
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                        • stephenw10S
                          stephenw10 Netgate Administrator
                          last edited by

                          Ok so a DNS issue. For v4 at least

                          How is the sytem DNS configured in general setup?

                          M 1 Reply Last reply Reply Quote 0
                          • M
                            mrrobot @stephenw10
                            last edited by

                            @stephenw10 im using a local pihole server, but i did try google & cloudflare dns servers with no luck
                            do you want me to run some tests ?

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                            • stephenw10S
                              stephenw10 Netgate Administrator
                              last edited by

                              Yes, some testing is needed in pfSense.

                              But first confirm how pfSense is configured for DNS in General Setup. Is it using only the pihole?

                              M 1 Reply Last reply Reply Quote 0
                              • M
                                mrrobot @stephenw10
                                last edited by

                                @stephenw10 sorry for the late responce, yes under "system / general setup" i have set up one dns server (my local pi-hole)

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                                • stephenw10S
                                  stephenw10 Netgate Administrator
                                  last edited by

                                  But what is 'DNS Resolution Behavior' set to? Is it actually using the configured server? By default it will only use that if Unbound doesn't reply on localhost.

                                  M 1 Reply Last reply Reply Quote 0
                                  • M
                                    mrrobot @stephenw10
                                    last edited by mrrobot

                                    @stephenw10
                                    Screenshot 2023-07-04 at 20.01.50.png

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                                    • stephenw10S
                                      stephenw10 Netgate Administrator
                                      last edited by

                                      Ok, so it's trying to use localhost (Unbound). It should fall back to the pihole if that fails but try setting that to 'Use remote DNS servers' and see if that changes anything.

                                      M 1 Reply Last reply Reply Quote 0
                                      • N
                                        Nibblet
                                        last edited by

                                        Don't know if it helps, but both your LAN and your WAN appear to be using addresses out of the 10/8 range, and depending on how you have set your network up you might have some weird routing going on - this can lead to errors such as route unreachable.

                                        As a start I'd maybe consider renumbering your internal network so it is guaranteed to not use ranges that may be on the WAN side of the network - maybe like 172.20.0.0/16 or something.

                                        M 1 Reply Last reply Reply Quote 2
                                        • stephenw10S
                                          stephenw10 Netgate Administrator
                                          last edited by

                                          Both are in 10/8 but they are not conflicting. The LAN is /24 and the WAN is a /32 (ptp) outside that /24.

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                                          • M
                                            mrrobot @stephenw10
                                            last edited by

                                            @stephenw10 alredy tried to use remote but still same issue, i tried again rn with no succes

                                            M 1 Reply Last reply Reply Quote 0
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