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    Unable to check for updates (SOLVED)

    Scheduled Pinned Locked Moved General pfSense Questions
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    • frankkellyF
      frankkelly @rcoleman-netgate
      last edited by

      @rcoleman-netgate said in Unable to check for updates (SOLVED):

      @peterhouse

      1. Upgrades to 1100/2100 models are suspended while an issue is being fixed

      This seems to be what is stopping me from upgrading a 2100 at one of my remote sites, as it has yet to be reimaged to upgrade to ZFS. I guess I will be having someone onsite walk through the reinstall process, thanks for linking that post here.

      1 Reply Last reply Reply Quote 0
      • K
        KB8DOA @stephenw10
        last edited by

        @stephenw10 said in Unable to check for updates (SOLVED):

        Interesting. It looks like at some point you added the ntop repo to get the subscription version?

        Yes I did but was just a newer version as the Netgate Package of ntopng is or was quite far behind.

        Now I understand the ramifications of installing outside of Official Packages.

        1 Reply Last reply Reply Quote 1
        • A
          alexbd819 @KB8DOA
          last edited by alexbd819

          @kb8doa Thank you sir, that did solved my issue as well!

          1 Reply Last reply Reply Quote 0
          • B
            bavcon22
            last edited by

            I had the exact this problem when I decide to update my pfsense+ from version 23.01 to 23.05. On my appliance I had installed APCUPSD package and this for the reason for error on "Dashboard" page. On the "System Update" page I still receive error.

            1 Reply Last reply Reply Quote 0
            • stephenw10S
              stephenw10 Netgate Administrator
              last edited by

              So you were able to upgrade by removing apcupsd?

              B 1 Reply Last reply Reply Quote 0
              • B
                bavcon22 @stephenw10
                last edited by

                @stephenw10 In web page I was not able to update, but with SSH yes.

                A 1 Reply Last reply Reply Quote 1
                • A
                  azdeltawye @bavcon22
                  last edited by

                  Hello,
                  Having same problem: "Unable to check for updates"

                  $ pkg info pfSense-upgrade

                  pfSense-upgrade-1.0_67
                  Name           : pfSense-upgrade
                  Version        : 1.0_67
                  Installed on   : Wed Jun  7 14:59:23 2023 MST
                  Origin         : sysutils/pfSense-upgrade
                  Architecture   : FreeBSD:14:amd64
                  Prefix         : /usr/local
                  Categories     : sysutils
                  Licenses       : APACHE20
                  Maintainer     : coreteam@pfsense.org
                  WWW            : https://www.pfsense.org/
                  Comment        : pfSense upgrade script
                  Annotations    :
                  	FreeBSD_version: 1400085
                  	build_timestamp: 2023-06-06T04:14:40+0000
                  	built_by       : poudriere-git-3.3.99.20220831
                  	port_checkout_unclean: no
                  	port_git_hash  : 33c2f885cd36
                  	ports_top_checkout_unclean: yes
                  	ports_top_git_hash: 33c2f885cd36
                  	repo_type      : binary
                  	repository     : pfSense
                  Flat size      : 71.0KiB
                  Description    :
                  pfSense upgrade script
                  
                  WWW: https://www.pfsense.org/
                  

                  Then I type in the following command:
                  $ pkg-static -d update

                  and nothing happens...

                  any thoughts?

                  Hardware: 4100-MAX running 23.05

                  A 1 Reply Last reply Reply Quote 0
                  • A
                    azdeltawye @azdeltawye
                    last edited by

                    Additional info:

                    Orange LED was flashing on device indicating update was available. I then rebooted from the UI (I usually reboot prior to update) then that's when when I got the 'Unable to check for updates' message.
                    Subsequently, no more orange LED...

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                    • stephenw10S
                      stephenw10 Netgate Administrator
                      last edited by

                      First thing to try is go to Sys > Update > Update Settings and resave the branch to the current stable version.

                      If it still fails try running pfSense-upgrade -d at the command line to see what the error is.

                      Steve

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                      • B
                        bavcon22 @KB8DOA
                        last edited by

                        @KB8DOA When I had error like in your post I could not also get updates from github.io. I do not solve this problem yet, but in my case the suspicious program is snort. Definitely I mess up with snort's configuration to much.

                        1 Reply Last reply Reply Quote 0
                        • JonathanLeeJ
                          JonathanLee @Matt2
                          last edited by

                          @Matt2 Make sure you hide your serial and id. This is only for you infom

                          Make sure to upvote

                          1 Reply Last reply Reply Quote 1
                          • F
                            Farhan 0 @bushman666
                            last edited by

                            @bushman666
                            Thank you. This solution perfectly works for me. From 2.6.0 to 2.7.0 upgrade.

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