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Report a Bug.

General pfSense Questions
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  • R
    rcoleman-netgate Netgate @e0x
    last edited by Jul 18, 2023, 2:09 PM

    @e0x a PHP crash is something that is generally fixed in System Patches and done so when there is an update to the package.

    The crash data itself will have the details of what caused it.

    Ryan
    Repeat, after me: MESH IS THE DEVIL! MESH IS THE DEVIL!
    Requesting firmware for your Netgate device? https://go.netgate.com
    Switching: Mikrotik, Netgear, Extreme
    Wireless: Aruba, Ubiquiti

    E 1 Reply Last reply Jul 18, 2023, 2:18 PM Reply Quote 1
    • E
      e0x @rcoleman-netgate
      last edited by Jul 18, 2023, 2:18 PM

      @rcoleman-netgate Thank you very much. I get this error.
      🔒 Log in to view

      R 1 Reply Last reply Jul 18, 2023, 2:28 PM Reply Quote 0
      • R
        rcoleman-netgate Netgate @e0x
        last edited by Jul 18, 2023, 2:28 PM

        OK... so go to System>Update and report back the options and what is selected

        Ryan
        Repeat, after me: MESH IS THE DEVIL! MESH IS THE DEVIL!
        Requesting firmware for your Netgate device? https://go.netgate.com
        Switching: Mikrotik, Netgear, Extreme
        Wireless: Aruba, Ubiquiti

        E 1 Reply Last reply Jul 18, 2023, 2:36 PM Reply Quote 1
        • E
          e0x @rcoleman-netgate
          last edited by Jul 18, 2023, 2:36 PM

          @rcoleman-netgate Thanks.
          🔒 Log in to view
          🔒 Log in to view

          R 1 Reply Last reply Jul 18, 2023, 2:38 PM Reply Quote 0
          • R
            rcoleman-netgate Netgate @e0x
            last edited by Jul 18, 2023, 2:38 PM

            @e0x and then switch back to 2.6 and see if it will let you do things. Or here you can try the 2.7 upgrade as well.

            Ryan
            Repeat, after me: MESH IS THE DEVIL! MESH IS THE DEVIL!
            Requesting firmware for your Netgate device? https://go.netgate.com
            Switching: Mikrotik, Netgear, Extreme
            Wireless: Aruba, Ubiquiti

            E 1 Reply Last reply Jul 19, 2023, 2:07 PM Reply Quote 1
            • E
              e0x @rcoleman-netgate
              last edited by Jul 19, 2023, 2:07 PM

              @rcoleman-netgate Hi! Thanks. I installed 2.7 and I get this error. Con you help me? Thank you very much again. All the best.

              🔒 Log in to view

              R 1 Reply Last reply Jul 19, 2023, 3:03 PM Reply Quote 0
              • R
                rcoleman-netgate Netgate @e0x
                last edited by rcoleman-netgate Jul 19, 2023, 3:04 PM Jul 19, 2023, 3:03 PM

                @e0x Did you install from the ISO? If so install again.

                If not install from the ISO and restore from the backup you took before upgrading.

                Ryan
                Repeat, after me: MESH IS THE DEVIL! MESH IS THE DEVIL!
                Requesting firmware for your Netgate device? https://go.netgate.com
                Switching: Mikrotik, Netgear, Extreme
                Wireless: Aruba, Ubiquiti

                E 1 Reply Last reply Jul 19, 2023, 5:27 PM Reply Quote 1
                • E
                  e0x @rcoleman-netgate
                  last edited by Jul 19, 2023, 5:27 PM

                  @rcoleman-netgate Thank you very much. I reinstalled 2.6 downloaded the configuration file and did a clean installation of 2.7, still with that same screen. So the question is : How do I do the restore? Could you explain to me the steps to follow? Thank you very much again. Best regards.

                  1 Reply Last reply Reply Quote 0
                  • S
                    stephenw10 Netgate Administrator
                    last edited by Jul 26, 2023, 1:10 PM

                    What is this hardware? The boot log shows 32 phys. Is that real?

                    It's also using a dc(4) NIC which is ancient and that appears to be where the crash was:
                    Backtrace:

                    db:0:kdb.enter.default>  bt
                    Tracing pid 488 tid 100123 td 0xfffffe00ce704e40
                    kdb_enter() at kdb_enter+0x32/frame 0xfffffe008cb8a240
                    vpanic() at vpanic+0x183/frame 0xfffffe008cb8a290
                    panic() at panic+0x43/frame 0xfffffe008cb8a2f0
                    trap_fatal() at trap_fatal+0x409/frame 0xfffffe008cb8a350
                    trap_pfault() at trap_pfault+0x4f/frame 0xfffffe008cb8a3b0
                    calltrap() at calltrap+0x8/frame 0xfffffe008cb8a3b0
                    --- trap 0xc, rip = 0xffffffff806bde2b, rsp = 0xfffffe008cb8a480, rbp = 0xfffffe008cb8a490 ---
                    dc_hash_maddr_21143() at dc_hash_maddr_21143+0x9b/frame 0xfffffe008cb8a490
                    if_foreach_llmaddr() at if_foreach_llmaddr+0x5b/frame 0xfffffe008cb8a4e0
                    dc_setfilt() at dc_setfilt+0x15c/frame 0xfffffe008cb8a540
                    dc_ioctl() at dc_ioctl+0xee/frame 0xfffffe008cb8a580
                    if_addmulti() at if_addmulti+0x41c/frame 0xfffffe008cb8a620
                    in6_joingroup_locked() at in6_joingroup_locked+0x1f3/frame 0xfffffe008cb8a6f0
                    in6_joingroup() at in6_joingroup+0x4f/frame 0xfffffe008cb8a730
                    in6_update_ifa() at in6_update_ifa+0xf87/frame 0xfffffe008cb8a8b0
                    in6_ifattach() at in6_ifattach+0x5ff/frame 0xfffffe008cb8aa30
                    in6_if_up() at in6_if_up+0x7e/frame 0xfffffe008cb8aa70
                    if_up() at if_up+0x49/frame 0xfffffe008cb8aab0
                    ifhwioctl() at ifhwioctl+0xd84/frame 0xfffffe008cb8abc0
                    ifioctl() at ifioctl+0x944/frame 0xfffffe008cb8acc0
                    kern_ioctl() at kern_ioctl+0x257/frame 0xfffffe008cb8ad30
                    sys_ioctl() at sys_ioctl+0x12c/frame 0xfffffe008cb8ae00
                    amd64_syscall() at amd64_syscall+0x109/frame 0xfffffe008cb8af30
                    fast_syscall_common() at fast_syscall_common+0xf8/frame 0xfffffe008cb8af30
                    --- syscall (54, FreeBSD ELF64, ioctl), rip = 0x8284daf5a, rsp = 0x820b29108, rbp = 0x820b29170 ---
                    

                    Panic:

                    miibus1: mii_mediachg: can't handle non-zero PHY instance 3
                    miibus1: mii_mediachg: can't handle non-zero PHY instance 2
                    miibus1: mii_mediachg: can't handle non-zero PHY instance 1
                    <6>nfe0: link state changed to DOWN
                    <118>done.
                    <118>Configuring WAN interface...
                    dc0: dc_netcfg_wait: failed to force tx to idle state
                    <6>dc0: link state changed to UP
                    
                    
                    Fatal trap 12: page fault while in kernel mode
                    cpuid = 0; apic id = 00
                    fault virtual address	= 0x50
                    fault code		= supervisor write data, page not present
                    instruction pointer	= 0x20:0xffffffff806bde2b
                    stack pointer	        = 0x28:0xfffffe008cb8a480
                    frame pointer	        = 0x28:0xfffffe008cb8a490
                    code segment		= base 0x0, limit 0xfffff, type 0x1b
                    			= DPL 0, pres 1, long 1, def32 0, gran 1
                    processor eflags	= interrupt enabled, resume, IOPL = 0
                    current process		= 488 (php-cgi)
                    rdi: fffff800057e1508 rsi:                6 rdx:                4
                    rcx:                0  r8:                6  r9:                0
                    rax:               14 rbx: fffffe0083398000 rbp: fffffe008cb8a490
                    r10:                0 r11:               63 r12:                0
                    r13: fffffe0083397000 r14: fffffe0083398000 r15: ffffffff806bdd90
                    trap number		= 12
                    panic: page fault
                    cpuid = 0
                    time = 1689507968
                    KDB: enter: panic
                    

                    Did it actually complete the install in either 2.6 or 2.7?

                    I would try replacing or removing the dc NIC if you can.

                    Steve

                    E 1 Reply Last reply Jul 26, 2023, 2:30 PM Reply Quote 1
                    • E
                      e0x @stephenw10
                      last edited by Jul 26, 2023, 2:30 PM

                      @stephenw10

                      @stephenw10 said in Report a Bug.:

                      What is this hardware?

                      🔒 Log in to view

                      @stephenw10 said in Report a Bug.:

                      I would try replacing or removing the dc NIC if you can.

                      Ok. I will be back to report if everything is working, thank you very much.

                      1 Reply Last reply Reply Quote 0
                      • S
                        stephenw10 Netgate Administrator
                        last edited by Jul 26, 2023, 2:38 PM

                        But is this a desktop device? A networking appliance? This is the boot log looks all wrong:

                        nfe0: <NVIDIA nForce MCP61 Networking Adapter> port 0xc080-0xc087 mem 0xeedfd000-0xeedfdfff irq 20 at device 7.0 on pci0
                        miibus1: <MII bus> on nfe0
                        rlphy0: <RTL8201L 10/100 media interface> PHY 0 on miibus1
                        rlphy0:  10baseT, 10baseT-FDX, 100baseTX, 100baseTX-FDX, auto, auto-flow
                        rlphy1: <RTL8201L 10/100 media interface> PHY 1 on miibus1
                        rlphy1:  10baseT, 10baseT-FDX, 100baseTX, 100baseTX-FDX, auto, auto-flow
                        rlphy2: <RTL8201L 10/100 media interface> PHY 2 on miibus1
                        rlphy2:  10baseT, 10baseT-FDX, 100baseTX, 100baseTX-FDX, auto, auto-flow
                        rlphy3: <RTL8201L 10/100 media interface> PHY 3 on miibus1
                        rlphy3:  10baseT, 10baseT-FDX, 100baseTX, 100baseTX-FDX, auto, auto-flow
                        rlphy4: <RTL8201L 10/100 media interface> PHY 4 on miibus1
                        rlphy4:  10baseT, 10baseT-FDX, 100baseTX, 100baseTX-FDX, auto, auto-flow
                        rlphy5: <RTL8201L 10/100 media interface> PHY 5 on miibus1
                        rlphy5:  10baseT, 10baseT-FDX, 100baseTX, 100baseTX-FDX, auto, auto-flow
                        rlphy6: <RTL8201L 10/100 media interface> PHY 6 on miibus1
                        rlphy6:  10baseT, 10baseT-FDX, 100baseTX, 100baseTX-FDX, auto, auto-flow
                        rlphy7: <RTL8201L 10/100 media interface> PHY 7 on miibus1
                        rlphy7:  10baseT, 10baseT-FDX, 100baseTX, 100baseTX-FDX, auto, auto-flow
                        rlphy8: <RTL8201L 10/100 media interface> PHY 8 on miibus1
                        rlphy8:  10baseT, 10baseT-FDX, 100baseTX, 100baseTX-FDX, auto, auto-flow
                        rlphy9: <RTL8201L 10/100 media interface> PHY 9 on miibus1
                        rlphy9:  10baseT, 10baseT-FDX, 100baseTX, 100baseTX-FDX, auto, auto-flow
                        rlphy10: <RTL8201L 10/100 media interface> PHY 10 on miibus1
                        rlphy10:  10baseT, 10baseT-FDX, 100baseTX, 100baseTX-FDX, auto, auto-flow
                        rlphy11: <RTL8201L 10/100 media interface> PHY 11 on miibus1
                        rlphy11:  10baseT, 10baseT-FDX, 100baseTX, 100baseTX-FDX, auto, auto-flow
                        rlphy12: <RTL8201L 10/100 media interface> PHY 12 on miibus1
                        rlphy12:  10baseT, 10baseT-FDX, 100baseTX, 100baseTX-FDX, auto, auto-flow
                        rlphy13: <RTL8201L 10/100 media interface> PHY 13 on miibus1
                        rlphy13:  10baseT, 10baseT-FDX, 100baseTX, 100baseTX-FDX, auto, auto-flow
                        rlphy14: <RTL8201L 10/100 media interface> PHY 14 on miibus1
                        rlphy14:  10baseT, 10baseT-FDX, 100baseTX, 100baseTX-FDX, auto, auto-flow
                        rlphy15: <RTL8201L 10/100 media interface> PHY 15 on miibus1
                        rlphy15:  10baseT, 10baseT-FDX, 100baseTX, 100baseTX-FDX, auto, auto-flow
                        rlphy16: <RTL8201L 10/100 media interface> PHY 16 on miibus1
                        rlphy16:  10baseT, 10baseT-FDX, 100baseTX, 100baseTX-FDX, auto, auto-flow
                        rlphy17: <RTL8201L 10/100 media interface> PHY 17 on miibus1
                        rlphy17:  10baseT, 10baseT-FDX, 100baseTX, 100baseTX-FDX, auto, auto-flow
                        rlphy18: <RTL8201L 10/100 media interface> PHY 18 on miibus1
                        rlphy18:  10baseT, 10baseT-FDX, 100baseTX, 100baseTX-FDX, auto, auto-flow
                        rlphy19: <RTL8201L 10/100 media interface> PHY 19 on miibus1
                        rlphy19:  10baseT, 10baseT-FDX, 100baseTX, 100baseTX-FDX, auto, auto-flow
                        rlphy20: <RTL8201L 10/100 media interface> PHY 20 on miibus1
                        rlphy20:  10baseT, 10baseT-FDX, 100baseTX, 100baseTX-FDX, auto, auto-flow
                        rlphy21: <RTL8201L 10/100 media interface> PHY 21 on miibus1
                        rlphy21:  10baseT, 10baseT-FDX, 100baseTX, 100baseTX-FDX, auto, auto-flow
                        rlphy22: <RTL8201L 10/100 media interface> PHY 22 on miibus1
                        rlphy22:  10baseT, 10baseT-FDX, 100baseTX, 100baseTX-FDX, auto, auto-flow
                        rlphy23: <RTL8201L 10/100 media interface> PHY 23 on miibus1
                        rlphy23:  10baseT, 10baseT-FDX, 100baseTX, 100baseTX-FDX, auto, auto-flow
                        rlphy24: <RTL8201L 10/100 media interface> PHY 24 on miibus1
                        rlphy24:  10baseT, 10baseT-FDX, 100baseTX, 100baseTX-FDX, auto, auto-flow
                        rlphy25: <RTL8201L 10/100 media interface> PHY 25 on miibus1
                        rlphy25:  10baseT, 10baseT-FDX, 100baseTX, 100baseTX-FDX, auto, auto-flow
                        rlphy26: <RTL8201L 10/100 media interface> PHY 26 on miibus1
                        rlphy26:  10baseT, 10baseT-FDX, 100baseTX, 100baseTX-FDX, auto, auto-flow
                        rlphy27: <RTL8201L 10/100 media interface> PHY 27 on miibus1
                        rlphy27:  10baseT, 10baseT-FDX, 100baseTX, 100baseTX-FDX, auto, auto-flow
                        rlphy28: <RTL8201L 10/100 media interface> PHY 28 on miibus1
                        rlphy28:  10baseT, 10baseT-FDX, 100baseTX, 100baseTX-FDX, auto, auto-flow
                        rlphy29: <RTL8201L 10/100 media interface> PHY 29 on miibus1
                        rlphy29:  10baseT, 10baseT-FDX, 100baseTX, 100baseTX-FDX, auto, auto-flow
                        rlphy30: <RTL8201L 10/100 media interface> PHY 30 on miibus1
                        rlphy30:  10baseT, 10baseT-FDX, 100baseTX, 100baseTX-FDX, auto, auto-flow
                        rlphy31: <RTL8201L 10/100 media interface> PHY 31 on miibus1
                        rlphy31:  10baseT, 10baseT-FDX, 100baseTX, 100baseTX-FDX, auto, auto-flow
                        <6>nfe0: Ethernet address: bc:5f:f4:7b:8d:ff
                        

                        It sees 32 Realtek PHYs on that nfe MAC. I've never seen anything like that and it's hard to imagine it's accurate. I assume this does not have 32 Ethernet ports?

                        E 1 Reply Last reply Jul 26, 2023, 2:48 PM Reply Quote 1
                        • E
                          e0x @stephenw10
                          last edited by Jul 26, 2023, 2:48 PM

                          @stephenw10

                          @stephenw10 said in Report a Bug.:

                          I assume this does not have 32 Ethernet ports?

                          Only 2.

                          @stephenw10 said in Report a Bug.:

                          But is this a desktop device?

                          Yes.

                          1 Reply Last reply Reply Quote 0
                          • S
                            stephenw10 Netgate Administrator
                            last edited by Jul 26, 2023, 4:08 PM

                            Ok, then both those NICs appear to be buggy but the dc(4) driver is known to have issues so I'd replace that first.

                            E 1 Reply Last reply Jul 26, 2023, 9:25 PM Reply Quote 1
                            • E
                              e0x @stephenw10
                              last edited by Jul 26, 2023, 9:25 PM

                              @stephenw10 The ENF656-ESW-NDPR V1.1 will be ok?

                              1 Reply Last reply Reply Quote 0
                              • S
                                stephenw10 Netgate Administrator
                                last edited by Jul 26, 2023, 9:28 PM

                                That looks like a 56K modem, so almost certainly not what you want and it probably not supported anyway.

                                E 2 Replies Last reply Jul 26, 2023, 9:29 PM Reply Quote 2
                                • E
                                  e0x @stephenw10
                                  last edited by Jul 26, 2023, 9:29 PM

                                  @stephenw10 RTL8139D(L)?

                                  1 Reply Last reply Reply Quote 0
                                  • E
                                    e0x @stephenw10
                                    last edited by Jul 26, 2023, 9:33 PM

                                    @stephenw10 I have a very old computer for this, can I put a link for a store from my country for best help? I don't know if put a link of an online store is accepted here, so I ask just in case.

                                    1 Reply Last reply Reply Quote 0
                                    • S
                                      stephenw10 Netgate Administrator
                                      last edited by Jul 26, 2023, 9:35 PM

                                      That will probably work but it's still an old NIC that isn't really that great.

                                      Use Intel based NICs if you possibly can.

                                      E 1 Reply Last reply Jul 26, 2023, 9:39 PM Reply Quote 0
                                      • E
                                        e0x @stephenw10
                                        last edited by Jul 26, 2023, 9:39 PM

                                        @stephenw10 Only find intel ether Express Pro100 Smart adaptor for a reasonable price.

                                        1 Reply Last reply Reply Quote 0
                                        • S
                                          stephenw10 Netgate Administrator
                                          last edited by Jul 26, 2023, 9:44 PM

                                          Well that probably would work but it's also an old 100M NIC.

                                          E 1 Reply Last reply Jul 26, 2023, 9:46 PM Reply Quote 0
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