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    Wan periodic reset causes system reboot.

    Scheduled Pinned Locked Moved General pfSense Questions
    152 Posts 6 Posters 40.4k Views
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    • stephenw10S
      stephenw10 Netgate Administrator
      last edited by

      No that shows you do have SWAP enabled so I'd expect to see a crash report if it suffered a kernel panic. And your description sounds like a kernel panic. It spews the full process backtrace and message buffer onto the console before rebooting.

      We need to see the initial backtrace and panic string when that happens really. Since you can trigger it on demand, can you hook up a serial console to log it?
      If not you should be able to stop the auto reboot and scroll back through the buffer with the scroll-lock key at a vga/keyboard console.

      A 1 Reply Last reply Reply Quote 0
      • stephenw10S
        stephenw10 Netgate Administrator
        last edited by

        Are you running tailscale?

        A RobbieTTR 2 Replies Last reply Reply Quote 0
        • A
          AlexanderK @stephenw10
          last edited by

          @stephenw10 yes i am running tailscale

          stephenw10S 1 Reply Last reply Reply Quote 0
          • stephenw10S
            stephenw10 Netgate Administrator
            last edited by

            I have IPv6 (from BT) over PPPoE which seems like it should be nearly identical to connections that are hitting this but I cannot trigger it.
            There any special trick I'm missing?

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            • stephenw10S
              stephenw10 Netgate Administrator @AlexanderK
              last edited by

              @AlexanderK said in Wan periodic reset causes system reboot.:

              @stephenw10 yes i am running tailscale

              Ooo, try disabling that and see if you can still trigger it.

              A 1 Reply Last reply Reply Quote 0
              • RobbieTTR
                RobbieTT @stephenw10
                last edited by

                @stephenw10

                But I am not running Tailscale.

                ☕️

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                • A
                  AlexanderK @stephenw10
                  last edited by

                  @stephenw10 how i can stop the auto reboot?

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                  • A
                    AlexanderK @stephenw10
                    last edited by

                    @stephenw10 my tailscale is not enabled

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                    • A
                      AlexanderK
                      last edited by

                      after enabling again ipv6 the problem seems to be solved. really strange situation

                      RobbieTTR 1 Reply Last reply Reply Quote 0
                      • RobbieTTR
                        RobbieTT @AlexanderK
                        last edited by

                        @AlexanderK said in Wan periodic reset causes system reboot.:

                        after enabling again ipv6 the problem seems to be solved. really strange situation

                        For me it is intermittent, with it rebooting 50-60% of the time.

                        ☕️

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                        • stephenw10S
                          stephenw10 Netgate Administrator
                          last edited by

                          Edit /etc/pfSense-ddb.conf and remove or comment 'reset' from the script kdb.enter.default line.

                          Then after a panic the console will remain at the db prompt:

                          db:0:kdb.enter.default>  capture off
                          db:0:kdb.enter.default>  textdump dump
                          Textdump complete.
                          db> 
                          

                          You can then scroll back to see the backtrace shown after db:1:pfs> bt.

                          You will want to restore the reset command to the file after doing that though because otherwise it will not reboot after a panic at 3am which is probably not what you want!

                          Steve

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                          • A
                            AlexanderK @stephenw10
                            last edited by AlexanderK

                            @stephenw10
                            thanks steve made that change but now it has been resolved. let's see what will happen

                            #update reboot happened
                            the console didn't remain at the db prompt.
                            I suppose it is something different

                            2fa5ef9f-18d3-41e2-b1f6-a0ea25badf22-image.png

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                            • A
                              AlexanderK
                              last edited by AlexanderK

                              It happened....i will try to upload everything

                              crash log was huge.
                              i took some photos but couldn't upload here because the size is big
                              https://drive.google.com/drive/folders/17wDoVLqgRgBkQdTGhOVvMfkekIQMCg2Q?usp=sharing

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                              • stephenw10S
                                stephenw10 Netgate Administrator
                                last edited by stephenw10

                                Yes it's big! The interesting part is right at the beginning of the report. For example:

                                debug.kdb.panic:panic: kdb_sysctl_panic
                                cpuid = 3
                                time = 1691688092
                                KDB: enter: panic
                                [ thread pid 30195 tid 100206 ]
                                Stopped at      kdb_enter+0x32: movq    $0,0x2342e13(%rip)
                                db:0:kdb.enter.default> textdump set
                                textdump set
                                db:0:kdb.enter.default>  capture on
                                db:0:kdb.enter.default>  run pfs
                                db:1:pfs> bt
                                Tracing pid 30195 tid 100206 td 0xfffffe00c73a4900
                                kdb_enter() at kdb_enter+0x32/frame 0xfffffe00c713baf0
                                vpanic() at vpanic+0x183/frame 0xfffffe00c713bb40
                                panic() at panic+0x43/frame 0xfffffe00c713bba0
                                kdb_sysctl_panic() at kdb_sysctl_panic+0x61/frame 0xfffffe00c713bbd0
                                sysctl_root_handler_locked() at sysctl_root_handler_locked+0x90/frame 0xfffffe00c713bc20
                                sysctl_root() at sysctl_root+0x216/frame 0xfffffe00c713bca0
                                userland_sysctl() at userland_sysctl+0x177/frame 0xfffffe00c713bd50
                                sys___sysctl() at sys___sysctl+0x5c/frame 0xfffffe00c713be00
                                amd64_syscall() at amd64_syscall+0x109/frame 0xfffffe00c713bf30
                                fast_syscall_common() at fast_syscall_common+0xf8/frame 0xfffffe00c713bf30
                                --- syscall (202, FreeBSD ELF64, __sysctl), rip = 0x3dada5b3892a, rsp = 0x3dada42e1158, rbp = 0x3dada42e1190 ---
                                

                                That was a crash I triggered manually. Yours will probably be similar to that shown in the bug report linked above.
                                Unfortunately those pictures are all from after that part.

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                                • A
                                  AlexanderK @stephenw10
                                  last edited by

                                  @stephenw10
                                  https://forums.freebsd.org/threads/tip-log-console-messages.10090/

                                  Tried to enable console logs with no result.
                                  What i can do to help ?

                                  1 Reply Last reply Reply Quote 0
                                  • stephenw10S
                                    stephenw10 Netgate Administrator
                                    last edited by

                                    Are you not able to scroll back far enough to see the initial backtrace?

                                    pfSense doesn't use the standard log conf file it uses: /var/etc/syslog.d/pfSense.conf
                                    So you'd have to try that there instead. I have never tried that.

                                    Steve

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                                    • A
                                      AlexanderK @stephenw10
                                      last edited by

                                      @stephenw10 the first picture was the highest i could go....
                                      So it is not possible.
                                      I will try the log

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                                      • stephenw10S
                                        stephenw10 Netgate Administrator
                                        last edited by

                                        Hmm, still odd that it doesn't save the panic as a crash report by default. The only reasons that wouldn't happen I can think of are if there's no SWAP configured (there is) or if the drive is failing and it's inaccessible at that point.

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                                        • A
                                          AlexanderK
                                          last edited by

                                          reboots still happening.... any idea what to do - check?

                                          1 Reply Last reply Reply Quote 0
                                          • stephenw10S
                                            stephenw10 Netgate Administrator
                                            last edited by

                                            Did you manage to log anything?

                                            If you are hitting that IPv6 issue though you could test that by simply disabling IPv6. If it still reboots when PPPoE resets that you're not hitting that bug.

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