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    Wan periodic reset causes system reboot.

    Scheduled Pinned Locked Moved General pfSense Questions
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    • RobbieTTR
      RobbieTT @AlexanderK
      last edited by

      @AlexanderK said in Wan periodic reset causes system reboot.:

      after enabling again ipv6 the problem seems to be solved. really strange situation

      For me it is intermittent, with it rebooting 50-60% of the time.

      ☕️

      1 Reply Last reply Reply Quote 0
      • stephenw10S
        stephenw10 Netgate Administrator
        last edited by

        Edit /etc/pfSense-ddb.conf and remove or comment 'reset' from the script kdb.enter.default line.

        Then after a panic the console will remain at the db prompt:

        db:0:kdb.enter.default>  capture off
        db:0:kdb.enter.default>  textdump dump
        Textdump complete.
        db> 
        

        You can then scroll back to see the backtrace shown after db:1:pfs> bt.

        You will want to restore the reset command to the file after doing that though because otherwise it will not reboot after a panic at 3am which is probably not what you want!

        Steve

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        • A
          AlexanderK @stephenw10
          last edited by AlexanderK

          @stephenw10
          thanks steve made that change but now it has been resolved. let's see what will happen

          #update reboot happened
          the console didn't remain at the db prompt.
          I suppose it is something different

          2fa5ef9f-18d3-41e2-b1f6-a0ea25badf22-image.png

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          • A
            AlexanderK
            last edited by AlexanderK

            It happened....i will try to upload everything

            crash log was huge.
            i took some photos but couldn't upload here because the size is big
            https://drive.google.com/drive/folders/17wDoVLqgRgBkQdTGhOVvMfkekIQMCg2Q?usp=sharing

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            • stephenw10S
              stephenw10 Netgate Administrator
              last edited by stephenw10

              Yes it's big! The interesting part is right at the beginning of the report. For example:

              debug.kdb.panic:panic: kdb_sysctl_panic
              cpuid = 3
              time = 1691688092
              KDB: enter: panic
              [ thread pid 30195 tid 100206 ]
              Stopped at      kdb_enter+0x32: movq    $0,0x2342e13(%rip)
              db:0:kdb.enter.default> textdump set
              textdump set
              db:0:kdb.enter.default>  capture on
              db:0:kdb.enter.default>  run pfs
              db:1:pfs> bt
              Tracing pid 30195 tid 100206 td 0xfffffe00c73a4900
              kdb_enter() at kdb_enter+0x32/frame 0xfffffe00c713baf0
              vpanic() at vpanic+0x183/frame 0xfffffe00c713bb40
              panic() at panic+0x43/frame 0xfffffe00c713bba0
              kdb_sysctl_panic() at kdb_sysctl_panic+0x61/frame 0xfffffe00c713bbd0
              sysctl_root_handler_locked() at sysctl_root_handler_locked+0x90/frame 0xfffffe00c713bc20
              sysctl_root() at sysctl_root+0x216/frame 0xfffffe00c713bca0
              userland_sysctl() at userland_sysctl+0x177/frame 0xfffffe00c713bd50
              sys___sysctl() at sys___sysctl+0x5c/frame 0xfffffe00c713be00
              amd64_syscall() at amd64_syscall+0x109/frame 0xfffffe00c713bf30
              fast_syscall_common() at fast_syscall_common+0xf8/frame 0xfffffe00c713bf30
              --- syscall (202, FreeBSD ELF64, __sysctl), rip = 0x3dada5b3892a, rsp = 0x3dada42e1158, rbp = 0x3dada42e1190 ---
              

              That was a crash I triggered manually. Yours will probably be similar to that shown in the bug report linked above.
              Unfortunately those pictures are all from after that part.

              A 1 Reply Last reply Reply Quote 0
              • A
                AlexanderK @stephenw10
                last edited by

                @stephenw10
                https://forums.freebsd.org/threads/tip-log-console-messages.10090/

                Tried to enable console logs with no result.
                What i can do to help ?

                1 Reply Last reply Reply Quote 0
                • stephenw10S
                  stephenw10 Netgate Administrator
                  last edited by

                  Are you not able to scroll back far enough to see the initial backtrace?

                  pfSense doesn't use the standard log conf file it uses: /var/etc/syslog.d/pfSense.conf
                  So you'd have to try that there instead. I have never tried that.

                  Steve

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                  • A
                    AlexanderK @stephenw10
                    last edited by

                    @stephenw10 the first picture was the highest i could go....
                    So it is not possible.
                    I will try the log

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                    • stephenw10S
                      stephenw10 Netgate Administrator
                      last edited by

                      Hmm, still odd that it doesn't save the panic as a crash report by default. The only reasons that wouldn't happen I can think of are if there's no SWAP configured (there is) or if the drive is failing and it's inaccessible at that point.

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                      • A
                        AlexanderK
                        last edited by

                        reboots still happening.... any idea what to do - check?

                        1 Reply Last reply Reply Quote 0
                        • stephenw10S
                          stephenw10 Netgate Administrator
                          last edited by

                          Did you manage to log anything?

                          If you are hitting that IPv6 issue though you could test that by simply disabling IPv6. If it still reboots when PPPoE resets that you're not hitting that bug.

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                          • A
                            AlexanderK @stephenw10
                            last edited by

                            @stephenw10
                            No i couldn't log something.
                            I trying to enable console logs.
                            But it is not working
                            .
                            I will disable ipv6 and check again.

                            Y 1 Reply Last reply Reply Quote 0
                            • Y
                              YannTKO @AlexanderK
                              last edited by YannTKO

                              @AlexanderK

                              Hi,
                              I faced a similar issue without understanding the root cause.
                              If i remember well, I disabled the gateway monitoring.
                              dpinger (Gateway Monitoring Daemon) was probably my problem but I don't know why.
                              Do you monitor your gateway ? If yes, you can try to disable it.
                              Regards.
                              Yann.

                              Netgate SG-3100 23.09.1
                              Unifi UAP: 1x FlexHD + 2x nanoHD + 1x AC-IW | Unifi USW: 1x16-PoE Gen2 + 4x US-8-60W | Cloudkey Gen2 Plus
                              1 x NUC8i7BEH 32Go - ESXI 8 (Pfsense + many VM)

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                              • stephenw10S
                                stephenw10 Netgate Administrator
                                last edited by

                                Potentially that might avoid it if the only thing using IPv6 is the gateway monitoring at that time. it would be an interesting test.

                                A 1 Reply Last reply Reply Quote 0
                                • A
                                  AlexanderK @YannTKO
                                  last edited by

                                  @YannTKO i enabled again ipv6, disable monitor gateway of ipv6 and again reboot.. so dpinger is not the issue

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                                  • A
                                    AlexanderK @stephenw10
                                    last edited by

                                    @stephenw10 disabling ipv6 again reboot. i think it is something with periodic reset

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                                    • stephenw10S
                                      stephenw10 Netgate Administrator
                                      last edited by

                                      Previously you say it was rebooting when you manually restarted the WAN. Is that still the case with IPv6 disabled?

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                                      • A
                                        AlexanderK @stephenw10
                                        last edited by

                                        @stephenw10 yes but i need to check again

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                                        • A
                                          AlexanderK
                                          last edited by

                                          I triggered it again with different procedure.
                                          I simply disconnected wan interface with ipv6 enabled.... system reboots.

                                          RobbieTTR 1 Reply Last reply Reply Quote 0
                                          • RobbieTTR
                                            RobbieTT @AlexanderK
                                            last edited by

                                            @AlexanderK said in Wan periodic reset causes system reboot.:

                                            I triggered it again with different procedure.
                                            I simply disconnected wan interface with ipv6 enabled.... system reboots.

                                            Can you do each procedure with and without IPv6 as it is a bit scatter-gun at the moment?

                                            It will help the diagnostics as there is potentially more than 1 issue at play.

                                            ☕️

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