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    Wan periodic reset causes system reboot.

    Scheduled Pinned Locked Moved General pfSense Questions
    152 Posts 6 Posters 34.4k Views
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    • RobbieTTR
      RobbieTT @stephenw10
      last edited by

      @stephenw10

      But I am not running Tailscale.

      ☕️

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      • A
        AlexanderK @stephenw10
        last edited by

        @stephenw10 how i can stop the auto reboot?

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        • A
          AlexanderK @stephenw10
          last edited by

          @stephenw10 my tailscale is not enabled

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          • A
            AlexanderK
            last edited by

            after enabling again ipv6 the problem seems to be solved. really strange situation

            RobbieTTR 1 Reply Last reply Reply Quote 0
            • RobbieTTR
              RobbieTT @AlexanderK
              last edited by

              @AlexanderK said in Wan periodic reset causes system reboot.:

              after enabling again ipv6 the problem seems to be solved. really strange situation

              For me it is intermittent, with it rebooting 50-60% of the time.

              ☕️

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              • stephenw10S
                stephenw10 Netgate Administrator
                last edited by

                Edit /etc/pfSense-ddb.conf and remove or comment 'reset' from the script kdb.enter.default line.

                Then after a panic the console will remain at the db prompt:

                db:0:kdb.enter.default>  capture off
                db:0:kdb.enter.default>  textdump dump
                Textdump complete.
                db> 
                

                You can then scroll back to see the backtrace shown after db:1:pfs> bt.

                You will want to restore the reset command to the file after doing that though because otherwise it will not reboot after a panic at 3am which is probably not what you want!

                Steve

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                • A
                  AlexanderK @stephenw10
                  last edited by AlexanderK

                  @stephenw10
                  thanks steve made that change but now it has been resolved. let's see what will happen

                  #update reboot happened
                  the console didn't remain at the db prompt.
                  I suppose it is something different

                  2fa5ef9f-18d3-41e2-b1f6-a0ea25badf22-image.png

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                  • A
                    AlexanderK
                    last edited by AlexanderK

                    It happened....i will try to upload everything

                    crash log was huge.
                    i took some photos but couldn't upload here because the size is big
                    https://drive.google.com/drive/folders/17wDoVLqgRgBkQdTGhOVvMfkekIQMCg2Q?usp=sharing

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                    • stephenw10S
                      stephenw10 Netgate Administrator
                      last edited by stephenw10

                      Yes it's big! The interesting part is right at the beginning of the report. For example:

                      debug.kdb.panic:panic: kdb_sysctl_panic
                      cpuid = 3
                      time = 1691688092
                      KDB: enter: panic
                      [ thread pid 30195 tid 100206 ]
                      Stopped at      kdb_enter+0x32: movq    $0,0x2342e13(%rip)
                      db:0:kdb.enter.default> textdump set
                      textdump set
                      db:0:kdb.enter.default>  capture on
                      db:0:kdb.enter.default>  run pfs
                      db:1:pfs> bt
                      Tracing pid 30195 tid 100206 td 0xfffffe00c73a4900
                      kdb_enter() at kdb_enter+0x32/frame 0xfffffe00c713baf0
                      vpanic() at vpanic+0x183/frame 0xfffffe00c713bb40
                      panic() at panic+0x43/frame 0xfffffe00c713bba0
                      kdb_sysctl_panic() at kdb_sysctl_panic+0x61/frame 0xfffffe00c713bbd0
                      sysctl_root_handler_locked() at sysctl_root_handler_locked+0x90/frame 0xfffffe00c713bc20
                      sysctl_root() at sysctl_root+0x216/frame 0xfffffe00c713bca0
                      userland_sysctl() at userland_sysctl+0x177/frame 0xfffffe00c713bd50
                      sys___sysctl() at sys___sysctl+0x5c/frame 0xfffffe00c713be00
                      amd64_syscall() at amd64_syscall+0x109/frame 0xfffffe00c713bf30
                      fast_syscall_common() at fast_syscall_common+0xf8/frame 0xfffffe00c713bf30
                      --- syscall (202, FreeBSD ELF64, __sysctl), rip = 0x3dada5b3892a, rsp = 0x3dada42e1158, rbp = 0x3dada42e1190 ---
                      

                      That was a crash I triggered manually. Yours will probably be similar to that shown in the bug report linked above.
                      Unfortunately those pictures are all from after that part.

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                      • A
                        AlexanderK @stephenw10
                        last edited by

                        @stephenw10
                        https://forums.freebsd.org/threads/tip-log-console-messages.10090/

                        Tried to enable console logs with no result.
                        What i can do to help ?

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                        • stephenw10S
                          stephenw10 Netgate Administrator
                          last edited by

                          Are you not able to scroll back far enough to see the initial backtrace?

                          pfSense doesn't use the standard log conf file it uses: /var/etc/syslog.d/pfSense.conf
                          So you'd have to try that there instead. I have never tried that.

                          Steve

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                          • A
                            AlexanderK @stephenw10
                            last edited by

                            @stephenw10 the first picture was the highest i could go....
                            So it is not possible.
                            I will try the log

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                            • stephenw10S
                              stephenw10 Netgate Administrator
                              last edited by

                              Hmm, still odd that it doesn't save the panic as a crash report by default. The only reasons that wouldn't happen I can think of are if there's no SWAP configured (there is) or if the drive is failing and it's inaccessible at that point.

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                              • A
                                AlexanderK
                                last edited by

                                reboots still happening.... any idea what to do - check?

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                                • stephenw10S
                                  stephenw10 Netgate Administrator
                                  last edited by

                                  Did you manage to log anything?

                                  If you are hitting that IPv6 issue though you could test that by simply disabling IPv6. If it still reboots when PPPoE resets that you're not hitting that bug.

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                                  • A
                                    AlexanderK @stephenw10
                                    last edited by

                                    @stephenw10
                                    No i couldn't log something.
                                    I trying to enable console logs.
                                    But it is not working
                                    .
                                    I will disable ipv6 and check again.

                                    Y 1 Reply Last reply Reply Quote 0
                                    • Y
                                      YannTKO @AlexanderK
                                      last edited by YannTKO

                                      @AlexanderK

                                      Hi,
                                      I faced a similar issue without understanding the root cause.
                                      If i remember well, I disabled the gateway monitoring.
                                      dpinger (Gateway Monitoring Daemon) was probably my problem but I don't know why.
                                      Do you monitor your gateway ? If yes, you can try to disable it.
                                      Regards.
                                      Yann.

                                      Netgate SG-3100 23.09.1
                                      Unifi UAP: 1x FlexHD + 2x nanoHD + 1x AC-IW | Unifi USW: 1x16-PoE Gen2 + 4x US-8-60W | Cloudkey Gen2 Plus
                                      1 x NUC8i7BEH 32Go - ESXI 8 (Pfsense + many VM)

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                                      • stephenw10S
                                        stephenw10 Netgate Administrator
                                        last edited by

                                        Potentially that might avoid it if the only thing using IPv6 is the gateway monitoring at that time. it would be an interesting test.

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                                        • A
                                          AlexanderK @YannTKO
                                          last edited by

                                          @YannTKO i enabled again ipv6, disable monitor gateway of ipv6 and again reboot.. so dpinger is not the issue

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                                          • A
                                            AlexanderK @stephenw10
                                            last edited by

                                            @stephenw10 disabling ipv6 again reboot. i think it is something with periodic reset

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