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    Wan periodic reset causes system reboot.

    Scheduled Pinned Locked Moved General pfSense Questions
    152 Posts 6 Posters 29.4k Views
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    • stephenw10S
      stephenw10 Netgate Administrator @AlexanderK
      last edited by

      @AlexanderK said in Wan periodic reset causes system reboot.:

      @stephenw10 yes i am running tailscale

      Ooo, try disabling that and see if you can still trigger it.

      A 1 Reply Last reply Reply Quote 0
      • RobbieTTR
        RobbieTT @stephenw10
        last edited by

        @stephenw10

        But I am not running Tailscale.

        ☕️

        1 Reply Last reply Reply Quote 0
        • A
          AlexanderK @stephenw10
          last edited by

          @stephenw10 how i can stop the auto reboot?

          1 Reply Last reply Reply Quote 0
          • A
            AlexanderK @stephenw10
            last edited by

            @stephenw10 my tailscale is not enabled

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            • A
              AlexanderK
              last edited by

              after enabling again ipv6 the problem seems to be solved. really strange situation

              RobbieTTR 1 Reply Last reply Reply Quote 0
              • RobbieTTR
                RobbieTT @AlexanderK
                last edited by

                @AlexanderK said in Wan periodic reset causes system reboot.:

                after enabling again ipv6 the problem seems to be solved. really strange situation

                For me it is intermittent, with it rebooting 50-60% of the time.

                ☕️

                1 Reply Last reply Reply Quote 0
                • stephenw10S
                  stephenw10 Netgate Administrator
                  last edited by

                  Edit /etc/pfSense-ddb.conf and remove or comment 'reset' from the script kdb.enter.default line.

                  Then after a panic the console will remain at the db prompt:

                  db:0:kdb.enter.default>  capture off
                  db:0:kdb.enter.default>  textdump dump
                  Textdump complete.
                  db> 
                  

                  You can then scroll back to see the backtrace shown after db:1:pfs> bt.

                  You will want to restore the reset command to the file after doing that though because otherwise it will not reboot after a panic at 3am which is probably not what you want!

                  Steve

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                  • A
                    AlexanderK @stephenw10
                    last edited by AlexanderK

                    @stephenw10
                    thanks steve made that change but now it has been resolved. let's see what will happen

                    #update reboot happened
                    the console didn't remain at the db prompt.
                    I suppose it is something different

                    2fa5ef9f-18d3-41e2-b1f6-a0ea25badf22-image.png

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                    • A
                      AlexanderK
                      last edited by AlexanderK

                      It happened....i will try to upload everything

                      crash log was huge.
                      i took some photos but couldn't upload here because the size is big
                      https://drive.google.com/drive/folders/17wDoVLqgRgBkQdTGhOVvMfkekIQMCg2Q?usp=sharing

                      1 Reply Last reply Reply Quote 0
                      • stephenw10S
                        stephenw10 Netgate Administrator
                        last edited by stephenw10

                        Yes it's big! The interesting part is right at the beginning of the report. For example:

                        debug.kdb.panic:panic: kdb_sysctl_panic
                        cpuid = 3
                        time = 1691688092
                        KDB: enter: panic
                        [ thread pid 30195 tid 100206 ]
                        Stopped at      kdb_enter+0x32: movq    $0,0x2342e13(%rip)
                        db:0:kdb.enter.default> textdump set
                        textdump set
                        db:0:kdb.enter.default>  capture on
                        db:0:kdb.enter.default>  run pfs
                        db:1:pfs> bt
                        Tracing pid 30195 tid 100206 td 0xfffffe00c73a4900
                        kdb_enter() at kdb_enter+0x32/frame 0xfffffe00c713baf0
                        vpanic() at vpanic+0x183/frame 0xfffffe00c713bb40
                        panic() at panic+0x43/frame 0xfffffe00c713bba0
                        kdb_sysctl_panic() at kdb_sysctl_panic+0x61/frame 0xfffffe00c713bbd0
                        sysctl_root_handler_locked() at sysctl_root_handler_locked+0x90/frame 0xfffffe00c713bc20
                        sysctl_root() at sysctl_root+0x216/frame 0xfffffe00c713bca0
                        userland_sysctl() at userland_sysctl+0x177/frame 0xfffffe00c713bd50
                        sys___sysctl() at sys___sysctl+0x5c/frame 0xfffffe00c713be00
                        amd64_syscall() at amd64_syscall+0x109/frame 0xfffffe00c713bf30
                        fast_syscall_common() at fast_syscall_common+0xf8/frame 0xfffffe00c713bf30
                        --- syscall (202, FreeBSD ELF64, __sysctl), rip = 0x3dada5b3892a, rsp = 0x3dada42e1158, rbp = 0x3dada42e1190 ---
                        

                        That was a crash I triggered manually. Yours will probably be similar to that shown in the bug report linked above.
                        Unfortunately those pictures are all from after that part.

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                        • A
                          AlexanderK @stephenw10
                          last edited by

                          @stephenw10
                          https://forums.freebsd.org/threads/tip-log-console-messages.10090/

                          Tried to enable console logs with no result.
                          What i can do to help ?

                          1 Reply Last reply Reply Quote 0
                          • stephenw10S
                            stephenw10 Netgate Administrator
                            last edited by

                            Are you not able to scroll back far enough to see the initial backtrace?

                            pfSense doesn't use the standard log conf file it uses: /var/etc/syslog.d/pfSense.conf
                            So you'd have to try that there instead. I have never tried that.

                            Steve

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                            • A
                              AlexanderK @stephenw10
                              last edited by

                              @stephenw10 the first picture was the highest i could go....
                              So it is not possible.
                              I will try the log

                              1 Reply Last reply Reply Quote 0
                              • stephenw10S
                                stephenw10 Netgate Administrator
                                last edited by

                                Hmm, still odd that it doesn't save the panic as a crash report by default. The only reasons that wouldn't happen I can think of are if there's no SWAP configured (there is) or if the drive is failing and it's inaccessible at that point.

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                                • A
                                  AlexanderK
                                  last edited by

                                  reboots still happening.... any idea what to do - check?

                                  1 Reply Last reply Reply Quote 0
                                  • stephenw10S
                                    stephenw10 Netgate Administrator
                                    last edited by

                                    Did you manage to log anything?

                                    If you are hitting that IPv6 issue though you could test that by simply disabling IPv6. If it still reboots when PPPoE resets that you're not hitting that bug.

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                                    • A
                                      AlexanderK @stephenw10
                                      last edited by

                                      @stephenw10
                                      No i couldn't log something.
                                      I trying to enable console logs.
                                      But it is not working
                                      .
                                      I will disable ipv6 and check again.

                                      Y 1 Reply Last reply Reply Quote 0
                                      • Y
                                        YannTKO @AlexanderK
                                        last edited by YannTKO

                                        @AlexanderK

                                        Hi,
                                        I faced a similar issue without understanding the root cause.
                                        If i remember well, I disabled the gateway monitoring.
                                        dpinger (Gateway Monitoring Daemon) was probably my problem but I don't know why.
                                        Do you monitor your gateway ? If yes, you can try to disable it.
                                        Regards.
                                        Yann.

                                        Netgate SG-3100 23.09.1
                                        Unifi UAP: 1x FlexHD + 2x nanoHD + 1x AC-IW | Unifi USW: 1x16-PoE Gen2 + 4x US-8-60W | Cloudkey Gen2 Plus
                                        1 x NUC8i7BEH 32Go - ESXI 8 (Pfsense + many VM)

                                        A 1 Reply Last reply Reply Quote 0
                                        • stephenw10S
                                          stephenw10 Netgate Administrator
                                          last edited by

                                          Potentially that might avoid it if the only thing using IPv6 is the gateway monitoring at that time. it would be an interesting test.

                                          A 1 Reply Last reply Reply Quote 0
                                          • A
                                            AlexanderK @YannTKO
                                            last edited by

                                            @YannTKO i enabled again ipv6, disable monitor gateway of ipv6 and again reboot.. so dpinger is not the issue

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