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    pfSense 2.7.0 stop working now and then

    Scheduled Pinned Locked Moved General pfSense Questions
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    • stephenw10S
      stephenw10 Netgate Administrator
      last edited by

      Is igc0 the same NIC?

      You can looks at the type of errors those are in the sysctl macstats: sysctl dev.igc.0

      T 1 Reply Last reply Reply Quote 0
      • T
        tomasenskede @stephenw10
        last edited by

        @stephenw10
        pfSense - Netgate Device ID: febe9d4d7e04acf75053

        *** Welcome to pfSense 2.7.0-RELEASE (amd64) on pfSense ***

        WAN (wan) -> igc0 -> v4/DHCP4: 158.174.25.147/26
        LAN (lan) -> igc1 -> v4: 192.168.1.1/24

        1. Logout (SSH only) 9) pfTop
        2. Assign Interfaces 10) Filter Logs
        3. Set interface(s) IP address 11) Restart webConfigurator
        4. Reset webConfigurator password 12) PHP shell + pfSense tools
        5. Reset to factory defaults 13) Update from console
        6. Reboot system 14) Disable Secure Shell (sshd)
        7. Halt system 15) Restore recent configuration
        8. Ping host 16) Restart PHP-FPM
        9. Shell

        Enter an option: 8

        [2.7.0-RELEASE][admin@pfSense.dmz.se]/root: sysctl dev.igc.0
        dev.igc.0.wake: 0
        dev.igc.0.interrupts.rx_desc_min_thresh: 0
        dev.igc.0.interrupts.asserts: 7607622
        dev.igc.0.mac_stats.tso_txd: 0
        dev.igc.0.mac_stats.tx_frames_1024_1522: 2502085
        dev.igc.0.mac_stats.tx_frames_512_1023: 554961
        dev.igc.0.mac_stats.tx_frames_256_511: 467355
        dev.igc.0.mac_stats.tx_frames_128_255: 505314
        dev.igc.0.mac_stats.tx_frames_65_127: 1137035
        dev.igc.0.mac_stats.tx_frames_64: 941462
        dev.igc.0.mac_stats.mcast_pkts_txd: 4
        dev.igc.0.mac_stats.bcast_pkts_txd: 6
        dev.igc.0.mac_stats.good_pkts_txd: 6108212
        dev.igc.0.mac_stats.total_pkts_txd: 6108212
        dev.igc.0.mac_stats.good_octets_txd: 4432696875
        dev.igc.0.mac_stats.good_octets_recvd: 11661212584
        dev.igc.0.mac_stats.rx_frames_1024_1522: 7380592
        dev.igc.0.mac_stats.rx_frames_512_1023: 755436
        dev.igc.0.mac_stats.rx_frames_256_511: 577979
        dev.igc.0.mac_stats.rx_frames_128_255: 473883
        dev.igc.0.mac_stats.rx_frames_65_127: 762285
        dev.igc.0.mac_stats.rx_frames_64: 802790
        dev.igc.0.mac_stats.mcast_pkts_recvd: 11816
        dev.igc.0.mac_stats.bcast_pkts_recvd: 285482
        dev.igc.0.mac_stats.good_pkts_recvd: 10752965
        dev.igc.0.mac_stats.total_pkts_recvd: 11196512
        dev.igc.0.mac_stats.xoff_txd: 0
        dev.igc.0.mac_stats.xoff_recvd: 0
        dev.igc.0.mac_stats.xon_txd: 0
        dev.igc.0.mac_stats.xon_recvd: 0
        dev.igc.0.mac_stats.alignment_errs: 0
        dev.igc.0.mac_stats.crc_errs: 52083
        dev.igc.0.mac_stats.recv_errs: 0
        dev.igc.0.mac_stats.recv_jabber: 175
        dev.igc.0.mac_stats.recv_oversize: 0
        dev.igc.0.mac_stats.recv_fragmented: 418
        dev.igc.0.mac_stats.recv_undersize: 0
        dev.igc.0.mac_stats.recv_no_buff: 0
        dev.igc.0.mac_stats.missed_packets: 0
        dev.igc.0.mac_stats.defer_count: 0
        dev.igc.0.mac_stats.sequence_errors: 0
        dev.igc.0.mac_stats.symbol_errors: 0
        dev.igc.0.mac_stats.collision_count: 52676
        dev.igc.0.mac_stats.late_coll: 0
        dev.igc.0.mac_stats.multiple_coll: 0
        dev.igc.0.mac_stats.single_coll: 0
        dev.igc.0.mac_stats.excess_coll: 0
        dev.igc.0.queue_rx_3.rx_irq: 0
        dev.igc.0.queue_rx_3.rxd_tail: 147
        dev.igc.0.queue_rx_3.rxd_head: 148
        dev.igc.0.queue_rx_2.rx_irq: 0
        dev.igc.0.queue_rx_2.rxd_tail: 47
        dev.igc.0.queue_rx_2.rxd_head: 48
        dev.igc.0.queue_rx_1.rx_irq: 0
        dev.igc.0.queue_rx_1.rxd_tail: 380
        dev.igc.0.queue_rx_1.rxd_head: 381
        dev.igc.0.queue_rx_0.rx_irq: 0
        dev.igc.0.queue_rx_0.rxd_tail: 388
        dev.igc.0.queue_rx_0.rxd_head: 389
        dev.igc.0.queue_tx_3.tx_irq: 0
        dev.igc.0.queue_tx_3.txd_tail: 319
        dev.igc.0.queue_tx_3.txd_head: 319
        dev.igc.0.queue_tx_2.tx_irq: 0
        dev.igc.0.queue_tx_2.txd_tail: 206
        dev.igc.0.queue_tx_2.txd_head: 206
        dev.igc.0.queue_tx_1.tx_irq: 0
        dev.igc.0.queue_tx_1.txd_tail: 192
        dev.igc.0.queue_tx_1.txd_head: 192
        dev.igc.0.queue_tx_0.tx_irq: 0
        dev.igc.0.queue_tx_0.txd_tail: 731
        dev.igc.0.queue_tx_0.txd_head: 731
        dev.igc.0.fc_low_water: 32752
        dev.igc.0.fc_high_water: 32768
        dev.igc.0.rx_control: 71335938
        dev.igc.0.device_control: 1075578433
        dev.igc.0.watchdog_timeouts: 0
        dev.igc.0.rx_overruns: 0
        dev.igc.0.link_irq: 2
        dev.igc.0.dropped: 0
        dev.igc.0.eee_control: 1
        dev.igc.0.itr: 488
        dev.igc.0.tx_abs_int_delay: 66
        dev.igc.0.rx_abs_int_delay: 66
        dev.igc.0.tx_int_delay: 66
        dev.igc.0.rx_int_delay: 0
        dev.igc.0.rs_dump: 0
        dev.igc.0.reg_dump: General Registers
        CTRL 401c0641
        STATUS 40780683
        CTRL_EXIT 10000040

        Interrupt Registers
        ICR 00000000

        RX Registers
        RCTL 04408002
        RDLEN 00004000
        RDH 00000185
        RDT 00000184
        RXDCTL 02040808
        RDBAL 058d8000
        RDBAH 00000000

        TX Registers
        TCTL a503f0fa
        TDBAL 0589a000
        TDBAH 00000000
        TDLEN 00004000
        TDH 000002db
        TDT 000002db
        TXDCTL 0201011f
        TDFH 00000000
        TDFT 00000000
        TDFHS 00000000
        TDFPC 00000000

        dev.igc.0.fc: 3
        dev.igc.0.debug: -1
        dev.igc.0.nvm: -1
        dev.igc.0.iflib.rxq3.rxq_fl0.buf_size: 2048
        dev.igc.0.iflib.rxq3.rxq_fl0.credits: 1023
        dev.igc.0.iflib.rxq3.rxq_fl0.cidx: 148
        dev.igc.0.iflib.rxq3.rxq_fl0.pidx: 147
        dev.igc.0.iflib.rxq3.cpu: 3
        dev.igc.0.iflib.rxq2.rxq_fl0.buf_size: 2048
        dev.igc.0.iflib.rxq2.rxq_fl0.credits: 1023
        dev.igc.0.iflib.rxq2.rxq_fl0.cidx: 48
        dev.igc.0.iflib.rxq2.rxq_fl0.pidx: 47
        dev.igc.0.iflib.rxq2.cpu: 2
        dev.igc.0.iflib.rxq1.rxq_fl0.buf_size: 2048
        dev.igc.0.iflib.rxq1.rxq_fl0.credits: 1023
        dev.igc.0.iflib.rxq1.rxq_fl0.cidx: 381
        dev.igc.0.iflib.rxq1.rxq_fl0.pidx: 380
        dev.igc.0.iflib.rxq1.cpu: 1
        dev.igc.0.iflib.rxq0.rxq_fl0.buf_size: 2048
        dev.igc.0.iflib.rxq0.rxq_fl0.credits: 1023
        dev.igc.0.iflib.rxq0.rxq_fl0.cidx: 389
        dev.igc.0.iflib.rxq0.rxq_fl0.pidx: 388
        dev.igc.0.iflib.rxq0.cpu: 0
        dev.igc.0.iflib.txq3.r_abdications: 0
        dev.igc.0.iflib.txq3.r_restarts: 0
        dev.igc.0.iflib.txq3.r_stalls: 0
        dev.igc.0.iflib.txq3.r_starts: 1379149
        dev.igc.0.iflib.txq3.r_drops: 0
        dev.igc.0.iflib.txq3.r_enqueues: 1379206
        dev.igc.0.iflib.txq3.ring_state: pidx_head: 0902 pidx_tail: 0902 cidx: 0902 state: IDLE
        dev.igc.0.iflib.txq3.txq_cleaned: 1387798
        dev.igc.0.iflib.txq3.txq_processed: 1387838
        dev.igc.0.iflib.txq3.txq_in_use: 41
        dev.igc.0.iflib.txq3.txq_cidx_processed: 318
        dev.igc.0.iflib.txq3.txq_cidx: 278
        dev.igc.0.iflib.txq3.txq_pidx: 319
        dev.igc.0.iflib.txq3.no_tx_dma_setup: 0
        dev.igc.0.iflib.txq3.txd_encap_efbig: 0
        dev.igc.0.iflib.txq3.tx_map_failed: 0
        dev.igc.0.iflib.txq3.no_desc_avail: 0
        dev.igc.0.iflib.txq3.mbuf_defrag_failed: 0
        dev.igc.0.iflib.txq3.m_pullups: 0
        dev.igc.0.iflib.txq3.mbuf_defrag: 0
        dev.igc.0.iflib.txq3.cpu: 3
        dev.igc.0.iflib.txq2.r_abdications: 0
        dev.igc.0.iflib.txq2.r_restarts: 0
        dev.igc.0.iflib.txq2.r_stalls: 0
        dev.igc.0.iflib.txq2.r_starts: 1369418
        dev.igc.0.iflib.txq2.r_drops: 0
        dev.igc.0.iflib.txq2.r_enqueues: 1370001
        dev.igc.0.iflib.txq2.ring_state: pidx_head: 1937 pidx_tail: 1937 cidx: 1937 state: IDLE
        dev.igc.0.iflib.txq2.txq_cleaned: 1378468
        dev.igc.0.iflib.txq2.txq_processed: 1378508
        dev.igc.0.iflib.txq2.txq_in_use: 42
        dev.igc.0.iflib.txq2.txq_cidx_processed: 204
        dev.igc.0.iflib.txq2.txq_cidx: 164
        dev.igc.0.iflib.txq2.txq_pidx: 206
        dev.igc.0.iflib.txq2.no_tx_dma_setup: 0
        dev.igc.0.iflib.txq2.txd_encap_efbig: 0
        dev.igc.0.iflib.txq2.tx_map_failed: 0
        dev.igc.0.iflib.txq2.no_desc_avail: 0
        dev.igc.0.iflib.txq2.mbuf_defrag_failed: 0
        dev.igc.0.iflib.txq2.m_pullups: 0
        dev.igc.0.iflib.txq2.mbuf_defrag: 0
        dev.igc.0.iflib.txq2.cpu: 2
        dev.igc.0.iflib.txq1.r_abdications: 0
        dev.igc.0.iflib.txq1.r_restarts: 0
        dev.igc.0.iflib.txq1.r_stalls: 0
        dev.igc.0.iflib.txq1.r_starts: 1982043
        dev.igc.0.iflib.txq1.r_drops: 0
        dev.igc.0.iflib.txq1.r_enqueues: 1983280
        dev.igc.0.iflib.txq1.ring_state: pidx_head: 0816 pidx_tail: 0816 cidx: 0816 state: IDLE
        dev.igc.0.iflib.txq1.txq_cleaned: 1989783
        dev.igc.0.iflib.txq1.txq_processed: 1989823
        dev.igc.0.iflib.txq1.txq_in_use: 41
        dev.igc.0.iflib.txq1.txq_cidx_processed: 191
        dev.igc.0.iflib.txq1.txq_cidx: 151
        dev.igc.0.iflib.txq1.txq_pidx: 192
        dev.igc.0.iflib.txq1.no_tx_dma_setup: 0
        dev.igc.0.iflib.txq1.txd_encap_efbig: 0
        dev.igc.0.iflib.txq1.tx_map_failed: 0
        dev.igc.0.iflib.txq1.no_desc_avail: 0
        dev.igc.0.iflib.txq1.mbuf_defrag_failed: 0
        dev.igc.0.iflib.txq1.m_pullups: 0
        dev.igc.0.iflib.txq1.mbuf_defrag: 0
        dev.igc.0.iflib.txq1.cpu: 1
        dev.igc.0.iflib.txq0.r_abdications: 0
        dev.igc.0.iflib.txq0.r_restarts: 0
        dev.igc.0.iflib.txq0.r_stalls: 0
        dev.igc.0.iflib.txq0.r_starts: 1377367
        dev.igc.0.iflib.txq0.r_drops: 0
        dev.igc.0.iflib.txq0.r_enqueues: 1377615
        dev.igc.0.iflib.txq0.ring_state: pidx_head: 1359 pidx_tail: 1359 cidx: 1359 state: IDLE
        dev.igc.0.iflib.txq0.txq_cleaned: 1387186
        dev.igc.0.iflib.txq0.txq_processed: 1387226
        dev.igc.0.iflib.txq0.txq_in_use: 41
        dev.igc.0.iflib.txq0.txq_cidx_processed: 730
        dev.igc.0.iflib.txq0.txq_cidx: 690
        dev.igc.0.iflib.txq0.txq_pidx: 731
        dev.igc.0.iflib.txq0.no_tx_dma_setup: 0
        dev.igc.0.iflib.txq0.txd_encap_efbig: 0
        dev.igc.0.iflib.txq0.tx_map_failed: 0
        dev.igc.0.iflib.txq0.no_desc_avail: 0
        dev.igc.0.iflib.txq0.mbuf_defrag_failed: 0
        dev.igc.0.iflib.txq0.m_pullups: 0
        dev.igc.0.iflib.txq0.mbuf_defrag: 0
        dev.igc.0.iflib.txq0.cpu: 0
        dev.igc.0.iflib.override_nrxds: 0
        dev.igc.0.iflib.override_ntxds: 0
        dev.igc.0.iflib.use_logical_cores: 0
        dev.igc.0.iflib.separate_txrx: 0
        dev.igc.0.iflib.core_offset: 0
        dev.igc.0.iflib.tx_abdicate: 0
        dev.igc.0.iflib.rx_budget: 0
        dev.igc.0.iflib.disable_msix: 0
        dev.igc.0.iflib.override_qs_enable: 0
        dev.igc.0.iflib.override_nrxqs: 0
        dev.igc.0.iflib.override_ntxqs: 0
        dev.igc.0.iflib.driver_version: 1
        dev.igc.0.%parent: pci1
        dev.igc.0.%pnpinfo: vendor=0x8086 device=0x15f3 subvendor=0x8086 subdevice=0x0000 class=0x020000
        dev.igc.0.%location: slot=0 function=0 dbsf=pci0:1:0:0 handle=_SB_.PCI0.RP03.PXSX
        dev.igc.0.%driver: igc
        dev.igc.0.%desc: Intel(R) Ethernet Controller I225-V
        [2.7.0-RELEASE][admin@pfSense.dmz.se]/root:

        1 Reply Last reply Reply Quote 0
        • stephenw10S
          stephenw10 Netgate Administrator
          last edited by

          So it looks like CRC errors:

          dev.igc.0.mac_stats.crc_errs: 52083
          dev.igc.0.mac_stats.recv_errs: 0
          dev.igc.0.mac_stats.recv_jabber: 175
          dev.igc.0.mac_stats.recv_oversize: 0
          dev.igc.0.mac_stats.recv_fragmented: 418
          dev.igc.0.mac_stats.recv_undersize: 0
          dev.igc.0.mac_stats.recv_no_buff: 0
          dev.igc.0.mac_stats.missed_packets: 0
          dev.igc.0.mac_stats.defer_count: 0
          dev.igc.0.mac_stats.sequence_errors: 0
          dev.igc.0.mac_stats.symbol_errors: 0
          dev.igc.0.mac_stats.collision_count: 52676
          

          Try disabling checksum hardware offloading in System > Advanced > Networking. You will need to reboot to apply that.

          T 1 Reply Last reply Reply Quote 0
          • T
            tomasenskede @stephenw10
            last edited by

            @stephenw10

            31281546-504b-4974-a40c-713baf6964a4-image.png

            9cfd24e8-c480-43bd-82e0-e1c26feb6a54-image.png

            544beb04-d891-460b-8d86-aa93a2c9624a-image.png

            T 1 Reply Last reply Reply Quote 0
            • T
              tomasenskede @tomasenskede
              last edited by tomasenskede

              @tomasenskede

              21f7207a-5a42-4f16-a877-fa1c6412633f-image.png

              Looks promising!

              95154a53-86de-4c24-8194-2f061df828f2-image.png

              no...

              783fd160-e7f5-4e90-9bb2-8b09e6e281be-image.png

              still errors and collisions... should I enable h/w CRC again?

              My current settings;
              5069c456-86c5-44df-91d7-3c0dabf23782-image.png

              1 Reply Last reply Reply Quote 0
              • stephenw10S
                stephenw10 Netgate Administrator
                last edited by

                Since it made no difference it likely doesn't matter. I would try swapping the NICs next. If it follows that then it's probably real incoming errors. I'd probably look at swapping out the media converter in that case though that might not be practical.

                However I still don't think those errors/collisions would cause the traffic to stop entirely. At most those are symptoms of some other failure.

                T 1 Reply Last reply Reply Quote 0
                • T
                  tomasenskede @stephenw10
                  last edited by tomasenskede

                  @stephenw10 said in pfSense 2.7.0 stop working now and then:

                  Since it made no difference it likely doesn't matter. I would try swapping the NICs next. If it follows that then it's probably real incoming errors. I'd probably look at swapping out the media converter in that case though that might not be practical.

                  However I still don't think those errors/collisions would cause the traffic to stop entirely. At most those are symptoms of some other failure.

                  I have contacted Digitus and asked them about issue, let see if they have to say about it.

                  1 Reply Last reply Reply Quote 0
                  • T
                    tomasenskede
                    last edited by

                    33c40399-8a6d-4435-9f94-81ba0aff1940-image.png

                    Now I have a 2.5 Gbps switch on the LAN side, and there are no errors reported on that side. Therefore, the issue must be on the WAN side, and it appears to be related to the Digitus media converter, the only device connected in that segment. :(

                    1 Reply Last reply Reply Quote 0
                    • stephenw10S
                      stephenw10 Netgate Administrator
                      last edited by

                      Looks like you're still using the same NIC for the WAN though. I would try swapping the NIC assignments to be sure it's not a bad NIC.

                      T 1 Reply Last reply Reply Quote 0
                      • T
                        tomasenskede @stephenw10
                        last edited by

                        @stephenw10 said in pfSense 2.7.0 stop working now and then:

                        Looks like you're still using the same NIC for the WAN though. I would try swapping the NIC assignments to be sure it's not a bad NIC.

                        Yes, i haven't change the NIC… how can I change NIC and keep the MAC-address?

                        1 Reply Last reply Reply Quote 0
                        • stephenw10S
                          stephenw10 Netgate Administrator
                          last edited by

                          You could spoof the MAC onto the other NIC. That should be fine since it's in a different l2 segment.

                          T 1 Reply Last reply Reply Quote 0
                          • T
                            tomasenskede @stephenw10
                            last edited by

                            @stephenw10 said in pfSense 2.7.0 stop working now and then:

                            You could spoof the MAC onto the other NIC. That should be fine since it's in a different l2 segment.

                            e3851a20-143f-4b0e-9b56-4ca6928429a3-image.png

                            same with another NIC... so then it must be the media converter... or?

                            T 1 Reply Last reply Reply Quote 0
                            • stephenw10S
                              stephenw10 Netgate Administrator
                              last edited by

                              Look at the error rate though. It's far far lower on igc3.

                              Did it still fail to pass traffic when using igc3 as WAN?

                              1 Reply Last reply Reply Quote 0
                              • T
                                tomasenskede @tomasenskede
                                last edited by

                                @tomasenskede

                                Root cause identified and resolved!

                                The issue was related to the Digitus Media converter, which didn't support mixed speeds. I had a 10 Gbps connection on one side and a 2.5 Gbps connection on the WAN side of pfSense.

                                However, after replacing the media converter with a switch that had both 10 Gbps and 2.5 Gbps ports, the collisions and errors ceased.

                                Case closed, and now my WAN data flows without any errors!

                                1 Reply Last reply Reply Quote 1
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