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    pfSense 2.7.0 stop working now and then

    Scheduled Pinned Locked Moved General pfSense Questions
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    • stephenw10S
      stephenw10 Netgate Administrator
      last edited by

      So it looks like CRC errors:

      dev.igc.0.mac_stats.crc_errs: 52083
      dev.igc.0.mac_stats.recv_errs: 0
      dev.igc.0.mac_stats.recv_jabber: 175
      dev.igc.0.mac_stats.recv_oversize: 0
      dev.igc.0.mac_stats.recv_fragmented: 418
      dev.igc.0.mac_stats.recv_undersize: 0
      dev.igc.0.mac_stats.recv_no_buff: 0
      dev.igc.0.mac_stats.missed_packets: 0
      dev.igc.0.mac_stats.defer_count: 0
      dev.igc.0.mac_stats.sequence_errors: 0
      dev.igc.0.mac_stats.symbol_errors: 0
      dev.igc.0.mac_stats.collision_count: 52676
      

      Try disabling checksum hardware offloading in System > Advanced > Networking. You will need to reboot to apply that.

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      • T
        tomasenskede @stephenw10
        last edited by

        @stephenw10

        31281546-504b-4974-a40c-713baf6964a4-image.png

        9cfd24e8-c480-43bd-82e0-e1c26feb6a54-image.png

        544beb04-d891-460b-8d86-aa93a2c9624a-image.png

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          tomasenskede @tomasenskede
          last edited by tomasenskede

          @tomasenskede

          21f7207a-5a42-4f16-a877-fa1c6412633f-image.png

          Looks promising!

          95154a53-86de-4c24-8194-2f061df828f2-image.png

          no...

          783fd160-e7f5-4e90-9bb2-8b09e6e281be-image.png

          still errors and collisions... should I enable h/w CRC again?

          My current settings;
          5069c456-86c5-44df-91d7-3c0dabf23782-image.png

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          • stephenw10S
            stephenw10 Netgate Administrator
            last edited by

            Since it made no difference it likely doesn't matter. I would try swapping the NICs next. If it follows that then it's probably real incoming errors. I'd probably look at swapping out the media converter in that case though that might not be practical.

            However I still don't think those errors/collisions would cause the traffic to stop entirely. At most those are symptoms of some other failure.

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              tomasenskede @stephenw10
              last edited by tomasenskede

              @stephenw10 said in pfSense 2.7.0 stop working now and then:

              Since it made no difference it likely doesn't matter. I would try swapping the NICs next. If it follows that then it's probably real incoming errors. I'd probably look at swapping out the media converter in that case though that might not be practical.

              However I still don't think those errors/collisions would cause the traffic to stop entirely. At most those are symptoms of some other failure.

              I have contacted Digitus and asked them about issue, let see if they have to say about it.

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              • T
                tomasenskede
                last edited by

                33c40399-8a6d-4435-9f94-81ba0aff1940-image.png

                Now I have a 2.5 Gbps switch on the LAN side, and there are no errors reported on that side. Therefore, the issue must be on the WAN side, and it appears to be related to the Digitus media converter, the only device connected in that segment. :(

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                • stephenw10S
                  stephenw10 Netgate Administrator
                  last edited by

                  Looks like you're still using the same NIC for the WAN though. I would try swapping the NIC assignments to be sure it's not a bad NIC.

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                    tomasenskede @stephenw10
                    last edited by

                    @stephenw10 said in pfSense 2.7.0 stop working now and then:

                    Looks like you're still using the same NIC for the WAN though. I would try swapping the NIC assignments to be sure it's not a bad NIC.

                    Yes, i haven't change the NIC… how can I change NIC and keep the MAC-address?

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                    • stephenw10S
                      stephenw10 Netgate Administrator
                      last edited by

                      You could spoof the MAC onto the other NIC. That should be fine since it's in a different l2 segment.

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                        tomasenskede @stephenw10
                        last edited by

                        @stephenw10 said in pfSense 2.7.0 stop working now and then:

                        You could spoof the MAC onto the other NIC. That should be fine since it's in a different l2 segment.

                        e3851a20-143f-4b0e-9b56-4ca6928429a3-image.png

                        same with another NIC... so then it must be the media converter... or?

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                        • stephenw10S
                          stephenw10 Netgate Administrator
                          last edited by

                          Look at the error rate though. It's far far lower on igc3.

                          Did it still fail to pass traffic when using igc3 as WAN?

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                            tomasenskede @tomasenskede
                            last edited by

                            @tomasenskede

                            Root cause identified and resolved!

                            The issue was related to the Digitus Media converter, which didn't support mixed speeds. I had a 10 Gbps connection on one side and a 2.5 Gbps connection on the WAN side of pfSense.

                            However, after replacing the media converter with a switch that had both 10 Gbps and 2.5 Gbps ports, the collisions and errors ceased.

                            Case closed, and now my WAN data flows without any errors!

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