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    pfSense 2.7.0 stop working now and then

    Scheduled Pinned Locked Moved General pfSense Questions
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    • T
      tomasenskede @stephenw10
      last edited by

      @stephenw10

      17c6aa26-f82a-4589-b0e1-4721c80b2e5b-image.png

      Only on incoming data:
      Collision: 0,5%
      Errors: 0,45%

      outgoing data is without error/collision...

      1 Reply Last reply Reply Quote 0
      • stephenw10S
        stephenw10 Netgate Administrator
        last edited by

        Is igc0 the same NIC?

        You can looks at the type of errors those are in the sysctl macstats: sysctl dev.igc.0

        T 1 Reply Last reply Reply Quote 0
        • T
          tomasenskede @stephenw10
          last edited by

          @stephenw10
          pfSense - Netgate Device ID: febe9d4d7e04acf75053

          *** Welcome to pfSense 2.7.0-RELEASE (amd64) on pfSense ***

          WAN (wan) -> igc0 -> v4/DHCP4: 158.174.25.147/26
          LAN (lan) -> igc1 -> v4: 192.168.1.1/24

          1. Logout (SSH only) 9) pfTop
          2. Assign Interfaces 10) Filter Logs
          3. Set interface(s) IP address 11) Restart webConfigurator
          4. Reset webConfigurator password 12) PHP shell + pfSense tools
          5. Reset to factory defaults 13) Update from console
          6. Reboot system 14) Disable Secure Shell (sshd)
          7. Halt system 15) Restore recent configuration
          8. Ping host 16) Restart PHP-FPM
          9. Shell

          Enter an option: 8

          [2.7.0-RELEASE][admin@pfSense.dmz.se]/root: sysctl dev.igc.0
          dev.igc.0.wake: 0
          dev.igc.0.interrupts.rx_desc_min_thresh: 0
          dev.igc.0.interrupts.asserts: 7607622
          dev.igc.0.mac_stats.tso_txd: 0
          dev.igc.0.mac_stats.tx_frames_1024_1522: 2502085
          dev.igc.0.mac_stats.tx_frames_512_1023: 554961
          dev.igc.0.mac_stats.tx_frames_256_511: 467355
          dev.igc.0.mac_stats.tx_frames_128_255: 505314
          dev.igc.0.mac_stats.tx_frames_65_127: 1137035
          dev.igc.0.mac_stats.tx_frames_64: 941462
          dev.igc.0.mac_stats.mcast_pkts_txd: 4
          dev.igc.0.mac_stats.bcast_pkts_txd: 6
          dev.igc.0.mac_stats.good_pkts_txd: 6108212
          dev.igc.0.mac_stats.total_pkts_txd: 6108212
          dev.igc.0.mac_stats.good_octets_txd: 4432696875
          dev.igc.0.mac_stats.good_octets_recvd: 11661212584
          dev.igc.0.mac_stats.rx_frames_1024_1522: 7380592
          dev.igc.0.mac_stats.rx_frames_512_1023: 755436
          dev.igc.0.mac_stats.rx_frames_256_511: 577979
          dev.igc.0.mac_stats.rx_frames_128_255: 473883
          dev.igc.0.mac_stats.rx_frames_65_127: 762285
          dev.igc.0.mac_stats.rx_frames_64: 802790
          dev.igc.0.mac_stats.mcast_pkts_recvd: 11816
          dev.igc.0.mac_stats.bcast_pkts_recvd: 285482
          dev.igc.0.mac_stats.good_pkts_recvd: 10752965
          dev.igc.0.mac_stats.total_pkts_recvd: 11196512
          dev.igc.0.mac_stats.xoff_txd: 0
          dev.igc.0.mac_stats.xoff_recvd: 0
          dev.igc.0.mac_stats.xon_txd: 0
          dev.igc.0.mac_stats.xon_recvd: 0
          dev.igc.0.mac_stats.alignment_errs: 0
          dev.igc.0.mac_stats.crc_errs: 52083
          dev.igc.0.mac_stats.recv_errs: 0
          dev.igc.0.mac_stats.recv_jabber: 175
          dev.igc.0.mac_stats.recv_oversize: 0
          dev.igc.0.mac_stats.recv_fragmented: 418
          dev.igc.0.mac_stats.recv_undersize: 0
          dev.igc.0.mac_stats.recv_no_buff: 0
          dev.igc.0.mac_stats.missed_packets: 0
          dev.igc.0.mac_stats.defer_count: 0
          dev.igc.0.mac_stats.sequence_errors: 0
          dev.igc.0.mac_stats.symbol_errors: 0
          dev.igc.0.mac_stats.collision_count: 52676
          dev.igc.0.mac_stats.late_coll: 0
          dev.igc.0.mac_stats.multiple_coll: 0
          dev.igc.0.mac_stats.single_coll: 0
          dev.igc.0.mac_stats.excess_coll: 0
          dev.igc.0.queue_rx_3.rx_irq: 0
          dev.igc.0.queue_rx_3.rxd_tail: 147
          dev.igc.0.queue_rx_3.rxd_head: 148
          dev.igc.0.queue_rx_2.rx_irq: 0
          dev.igc.0.queue_rx_2.rxd_tail: 47
          dev.igc.0.queue_rx_2.rxd_head: 48
          dev.igc.0.queue_rx_1.rx_irq: 0
          dev.igc.0.queue_rx_1.rxd_tail: 380
          dev.igc.0.queue_rx_1.rxd_head: 381
          dev.igc.0.queue_rx_0.rx_irq: 0
          dev.igc.0.queue_rx_0.rxd_tail: 388
          dev.igc.0.queue_rx_0.rxd_head: 389
          dev.igc.0.queue_tx_3.tx_irq: 0
          dev.igc.0.queue_tx_3.txd_tail: 319
          dev.igc.0.queue_tx_3.txd_head: 319
          dev.igc.0.queue_tx_2.tx_irq: 0
          dev.igc.0.queue_tx_2.txd_tail: 206
          dev.igc.0.queue_tx_2.txd_head: 206
          dev.igc.0.queue_tx_1.tx_irq: 0
          dev.igc.0.queue_tx_1.txd_tail: 192
          dev.igc.0.queue_tx_1.txd_head: 192
          dev.igc.0.queue_tx_0.tx_irq: 0
          dev.igc.0.queue_tx_0.txd_tail: 731
          dev.igc.0.queue_tx_0.txd_head: 731
          dev.igc.0.fc_low_water: 32752
          dev.igc.0.fc_high_water: 32768
          dev.igc.0.rx_control: 71335938
          dev.igc.0.device_control: 1075578433
          dev.igc.0.watchdog_timeouts: 0
          dev.igc.0.rx_overruns: 0
          dev.igc.0.link_irq: 2
          dev.igc.0.dropped: 0
          dev.igc.0.eee_control: 1
          dev.igc.0.itr: 488
          dev.igc.0.tx_abs_int_delay: 66
          dev.igc.0.rx_abs_int_delay: 66
          dev.igc.0.tx_int_delay: 66
          dev.igc.0.rx_int_delay: 0
          dev.igc.0.rs_dump: 0
          dev.igc.0.reg_dump: General Registers
          CTRL 401c0641
          STATUS 40780683
          CTRL_EXIT 10000040

          Interrupt Registers
          ICR 00000000

          RX Registers
          RCTL 04408002
          RDLEN 00004000
          RDH 00000185
          RDT 00000184
          RXDCTL 02040808
          RDBAL 058d8000
          RDBAH 00000000

          TX Registers
          TCTL a503f0fa
          TDBAL 0589a000
          TDBAH 00000000
          TDLEN 00004000
          TDH 000002db
          TDT 000002db
          TXDCTL 0201011f
          TDFH 00000000
          TDFT 00000000
          TDFHS 00000000
          TDFPC 00000000

          dev.igc.0.fc: 3
          dev.igc.0.debug: -1
          dev.igc.0.nvm: -1
          dev.igc.0.iflib.rxq3.rxq_fl0.buf_size: 2048
          dev.igc.0.iflib.rxq3.rxq_fl0.credits: 1023
          dev.igc.0.iflib.rxq3.rxq_fl0.cidx: 148
          dev.igc.0.iflib.rxq3.rxq_fl0.pidx: 147
          dev.igc.0.iflib.rxq3.cpu: 3
          dev.igc.0.iflib.rxq2.rxq_fl0.buf_size: 2048
          dev.igc.0.iflib.rxq2.rxq_fl0.credits: 1023
          dev.igc.0.iflib.rxq2.rxq_fl0.cidx: 48
          dev.igc.0.iflib.rxq2.rxq_fl0.pidx: 47
          dev.igc.0.iflib.rxq2.cpu: 2
          dev.igc.0.iflib.rxq1.rxq_fl0.buf_size: 2048
          dev.igc.0.iflib.rxq1.rxq_fl0.credits: 1023
          dev.igc.0.iflib.rxq1.rxq_fl0.cidx: 381
          dev.igc.0.iflib.rxq1.rxq_fl0.pidx: 380
          dev.igc.0.iflib.rxq1.cpu: 1
          dev.igc.0.iflib.rxq0.rxq_fl0.buf_size: 2048
          dev.igc.0.iflib.rxq0.rxq_fl0.credits: 1023
          dev.igc.0.iflib.rxq0.rxq_fl0.cidx: 389
          dev.igc.0.iflib.rxq0.rxq_fl0.pidx: 388
          dev.igc.0.iflib.rxq0.cpu: 0
          dev.igc.0.iflib.txq3.r_abdications: 0
          dev.igc.0.iflib.txq3.r_restarts: 0
          dev.igc.0.iflib.txq3.r_stalls: 0
          dev.igc.0.iflib.txq3.r_starts: 1379149
          dev.igc.0.iflib.txq3.r_drops: 0
          dev.igc.0.iflib.txq3.r_enqueues: 1379206
          dev.igc.0.iflib.txq3.ring_state: pidx_head: 0902 pidx_tail: 0902 cidx: 0902 state: IDLE
          dev.igc.0.iflib.txq3.txq_cleaned: 1387798
          dev.igc.0.iflib.txq3.txq_processed: 1387838
          dev.igc.0.iflib.txq3.txq_in_use: 41
          dev.igc.0.iflib.txq3.txq_cidx_processed: 318
          dev.igc.0.iflib.txq3.txq_cidx: 278
          dev.igc.0.iflib.txq3.txq_pidx: 319
          dev.igc.0.iflib.txq3.no_tx_dma_setup: 0
          dev.igc.0.iflib.txq3.txd_encap_efbig: 0
          dev.igc.0.iflib.txq3.tx_map_failed: 0
          dev.igc.0.iflib.txq3.no_desc_avail: 0
          dev.igc.0.iflib.txq3.mbuf_defrag_failed: 0
          dev.igc.0.iflib.txq3.m_pullups: 0
          dev.igc.0.iflib.txq3.mbuf_defrag: 0
          dev.igc.0.iflib.txq3.cpu: 3
          dev.igc.0.iflib.txq2.r_abdications: 0
          dev.igc.0.iflib.txq2.r_restarts: 0
          dev.igc.0.iflib.txq2.r_stalls: 0
          dev.igc.0.iflib.txq2.r_starts: 1369418
          dev.igc.0.iflib.txq2.r_drops: 0
          dev.igc.0.iflib.txq2.r_enqueues: 1370001
          dev.igc.0.iflib.txq2.ring_state: pidx_head: 1937 pidx_tail: 1937 cidx: 1937 state: IDLE
          dev.igc.0.iflib.txq2.txq_cleaned: 1378468
          dev.igc.0.iflib.txq2.txq_processed: 1378508
          dev.igc.0.iflib.txq2.txq_in_use: 42
          dev.igc.0.iflib.txq2.txq_cidx_processed: 204
          dev.igc.0.iflib.txq2.txq_cidx: 164
          dev.igc.0.iflib.txq2.txq_pidx: 206
          dev.igc.0.iflib.txq2.no_tx_dma_setup: 0
          dev.igc.0.iflib.txq2.txd_encap_efbig: 0
          dev.igc.0.iflib.txq2.tx_map_failed: 0
          dev.igc.0.iflib.txq2.no_desc_avail: 0
          dev.igc.0.iflib.txq2.mbuf_defrag_failed: 0
          dev.igc.0.iflib.txq2.m_pullups: 0
          dev.igc.0.iflib.txq2.mbuf_defrag: 0
          dev.igc.0.iflib.txq2.cpu: 2
          dev.igc.0.iflib.txq1.r_abdications: 0
          dev.igc.0.iflib.txq1.r_restarts: 0
          dev.igc.0.iflib.txq1.r_stalls: 0
          dev.igc.0.iflib.txq1.r_starts: 1982043
          dev.igc.0.iflib.txq1.r_drops: 0
          dev.igc.0.iflib.txq1.r_enqueues: 1983280
          dev.igc.0.iflib.txq1.ring_state: pidx_head: 0816 pidx_tail: 0816 cidx: 0816 state: IDLE
          dev.igc.0.iflib.txq1.txq_cleaned: 1989783
          dev.igc.0.iflib.txq1.txq_processed: 1989823
          dev.igc.0.iflib.txq1.txq_in_use: 41
          dev.igc.0.iflib.txq1.txq_cidx_processed: 191
          dev.igc.0.iflib.txq1.txq_cidx: 151
          dev.igc.0.iflib.txq1.txq_pidx: 192
          dev.igc.0.iflib.txq1.no_tx_dma_setup: 0
          dev.igc.0.iflib.txq1.txd_encap_efbig: 0
          dev.igc.0.iflib.txq1.tx_map_failed: 0
          dev.igc.0.iflib.txq1.no_desc_avail: 0
          dev.igc.0.iflib.txq1.mbuf_defrag_failed: 0
          dev.igc.0.iflib.txq1.m_pullups: 0
          dev.igc.0.iflib.txq1.mbuf_defrag: 0
          dev.igc.0.iflib.txq1.cpu: 1
          dev.igc.0.iflib.txq0.r_abdications: 0
          dev.igc.0.iflib.txq0.r_restarts: 0
          dev.igc.0.iflib.txq0.r_stalls: 0
          dev.igc.0.iflib.txq0.r_starts: 1377367
          dev.igc.0.iflib.txq0.r_drops: 0
          dev.igc.0.iflib.txq0.r_enqueues: 1377615
          dev.igc.0.iflib.txq0.ring_state: pidx_head: 1359 pidx_tail: 1359 cidx: 1359 state: IDLE
          dev.igc.0.iflib.txq0.txq_cleaned: 1387186
          dev.igc.0.iflib.txq0.txq_processed: 1387226
          dev.igc.0.iflib.txq0.txq_in_use: 41
          dev.igc.0.iflib.txq0.txq_cidx_processed: 730
          dev.igc.0.iflib.txq0.txq_cidx: 690
          dev.igc.0.iflib.txq0.txq_pidx: 731
          dev.igc.0.iflib.txq0.no_tx_dma_setup: 0
          dev.igc.0.iflib.txq0.txd_encap_efbig: 0
          dev.igc.0.iflib.txq0.tx_map_failed: 0
          dev.igc.0.iflib.txq0.no_desc_avail: 0
          dev.igc.0.iflib.txq0.mbuf_defrag_failed: 0
          dev.igc.0.iflib.txq0.m_pullups: 0
          dev.igc.0.iflib.txq0.mbuf_defrag: 0
          dev.igc.0.iflib.txq0.cpu: 0
          dev.igc.0.iflib.override_nrxds: 0
          dev.igc.0.iflib.override_ntxds: 0
          dev.igc.0.iflib.use_logical_cores: 0
          dev.igc.0.iflib.separate_txrx: 0
          dev.igc.0.iflib.core_offset: 0
          dev.igc.0.iflib.tx_abdicate: 0
          dev.igc.0.iflib.rx_budget: 0
          dev.igc.0.iflib.disable_msix: 0
          dev.igc.0.iflib.override_qs_enable: 0
          dev.igc.0.iflib.override_nrxqs: 0
          dev.igc.0.iflib.override_ntxqs: 0
          dev.igc.0.iflib.driver_version: 1
          dev.igc.0.%parent: pci1
          dev.igc.0.%pnpinfo: vendor=0x8086 device=0x15f3 subvendor=0x8086 subdevice=0x0000 class=0x020000
          dev.igc.0.%location: slot=0 function=0 dbsf=pci0:1:0:0 handle=_SB_.PCI0.RP03.PXSX
          dev.igc.0.%driver: igc
          dev.igc.0.%desc: Intel(R) Ethernet Controller I225-V
          [2.7.0-RELEASE][admin@pfSense.dmz.se]/root:

          1 Reply Last reply Reply Quote 0
          • stephenw10S
            stephenw10 Netgate Administrator
            last edited by

            So it looks like CRC errors:

            dev.igc.0.mac_stats.crc_errs: 52083
            dev.igc.0.mac_stats.recv_errs: 0
            dev.igc.0.mac_stats.recv_jabber: 175
            dev.igc.0.mac_stats.recv_oversize: 0
            dev.igc.0.mac_stats.recv_fragmented: 418
            dev.igc.0.mac_stats.recv_undersize: 0
            dev.igc.0.mac_stats.recv_no_buff: 0
            dev.igc.0.mac_stats.missed_packets: 0
            dev.igc.0.mac_stats.defer_count: 0
            dev.igc.0.mac_stats.sequence_errors: 0
            dev.igc.0.mac_stats.symbol_errors: 0
            dev.igc.0.mac_stats.collision_count: 52676
            

            Try disabling checksum hardware offloading in System > Advanced > Networking. You will need to reboot to apply that.

            T 1 Reply Last reply Reply Quote 0
            • T
              tomasenskede @stephenw10
              last edited by

              @stephenw10

              31281546-504b-4974-a40c-713baf6964a4-image.png

              9cfd24e8-c480-43bd-82e0-e1c26feb6a54-image.png

              544beb04-d891-460b-8d86-aa93a2c9624a-image.png

              T 1 Reply Last reply Reply Quote 0
              • T
                tomasenskede @tomasenskede
                last edited by tomasenskede

                @tomasenskede

                21f7207a-5a42-4f16-a877-fa1c6412633f-image.png

                Looks promising!

                95154a53-86de-4c24-8194-2f061df828f2-image.png

                no...

                783fd160-e7f5-4e90-9bb2-8b09e6e281be-image.png

                still errors and collisions... should I enable h/w CRC again?

                My current settings;
                5069c456-86c5-44df-91d7-3c0dabf23782-image.png

                1 Reply Last reply Reply Quote 0
                • stephenw10S
                  stephenw10 Netgate Administrator
                  last edited by

                  Since it made no difference it likely doesn't matter. I would try swapping the NICs next. If it follows that then it's probably real incoming errors. I'd probably look at swapping out the media converter in that case though that might not be practical.

                  However I still don't think those errors/collisions would cause the traffic to stop entirely. At most those are symptoms of some other failure.

                  T 1 Reply Last reply Reply Quote 0
                  • T
                    tomasenskede @stephenw10
                    last edited by tomasenskede

                    @stephenw10 said in pfSense 2.7.0 stop working now and then:

                    Since it made no difference it likely doesn't matter. I would try swapping the NICs next. If it follows that then it's probably real incoming errors. I'd probably look at swapping out the media converter in that case though that might not be practical.

                    However I still don't think those errors/collisions would cause the traffic to stop entirely. At most those are symptoms of some other failure.

                    I have contacted Digitus and asked them about issue, let see if they have to say about it.

                    1 Reply Last reply Reply Quote 0
                    • T
                      tomasenskede
                      last edited by

                      33c40399-8a6d-4435-9f94-81ba0aff1940-image.png

                      Now I have a 2.5 Gbps switch on the LAN side, and there are no errors reported on that side. Therefore, the issue must be on the WAN side, and it appears to be related to the Digitus media converter, the only device connected in that segment. :(

                      1 Reply Last reply Reply Quote 0
                      • stephenw10S
                        stephenw10 Netgate Administrator
                        last edited by

                        Looks like you're still using the same NIC for the WAN though. I would try swapping the NIC assignments to be sure it's not a bad NIC.

                        T 1 Reply Last reply Reply Quote 0
                        • T
                          tomasenskede @stephenw10
                          last edited by

                          @stephenw10 said in pfSense 2.7.0 stop working now and then:

                          Looks like you're still using the same NIC for the WAN though. I would try swapping the NIC assignments to be sure it's not a bad NIC.

                          Yes, i haven't change the NIC… how can I change NIC and keep the MAC-address?

                          1 Reply Last reply Reply Quote 0
                          • stephenw10S
                            stephenw10 Netgate Administrator
                            last edited by

                            You could spoof the MAC onto the other NIC. That should be fine since it's in a different l2 segment.

                            T 1 Reply Last reply Reply Quote 0
                            • T
                              tomasenskede @stephenw10
                              last edited by

                              @stephenw10 said in pfSense 2.7.0 stop working now and then:

                              You could spoof the MAC onto the other NIC. That should be fine since it's in a different l2 segment.

                              e3851a20-143f-4b0e-9b56-4ca6928429a3-image.png

                              same with another NIC... so then it must be the media converter... or?

                              T 1 Reply Last reply Reply Quote 0
                              • stephenw10S
                                stephenw10 Netgate Administrator
                                last edited by

                                Look at the error rate though. It's far far lower on igc3.

                                Did it still fail to pass traffic when using igc3 as WAN?

                                1 Reply Last reply Reply Quote 0
                                • T
                                  tomasenskede @tomasenskede
                                  last edited by

                                  @tomasenskede

                                  Root cause identified and resolved!

                                  The issue was related to the Digitus Media converter, which didn't support mixed speeds. I had a 10 Gbps connection on one side and a 2.5 Gbps connection on the WAN side of pfSense.

                                  However, after replacing the media converter with a switch that had both 10 Gbps and 2.5 Gbps ports, the collisions and errors ceased.

                                  Case closed, and now my WAN data flows without any errors!

                                  1 Reply Last reply Reply Quote 1
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